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Customer Service
Fixed Price: Not Sure   |  Posted: May 04, 2015  |  Ends: 87d, 13h  |   21 Proposals
Hello, PaintYourLife.com needs a reliable Customer Service & Sales manager. Most of the working hours needs to be during US working hours, but 1-2 hours also during Chinese working hours. We are looking for someone who can think independently, as we don't have automatic procedure for every case. What this person needs to have is: 1.) Perfect English: both spoken and written, so you can answer / initiate phone calls, online chats and emails. 2.) Needs to know how to sell. This is not something we can teach. It's whether you have it or not. 3.) The more you know about Photoshop and working with images - the better (customers will ask many questions related to their photos / painting and she will need to be able to answer them independently without asking the help of an expert) 4.) Some tendency to home decor, design etc - so that you can better advise customers. 5.) Computer oriented so that you can easily work with our back office / admin 6.) Expertise in any of the follow...
Category: Customer Service       

a****ner
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| a****ner
|    Israel
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 03, 2015  |  Ends: 11d, 9h  |   48 Proposals
I am looking for someone who operates a call center that can handle order taking for my business (24/7)
Category: Customer Service       

c****ter
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| c****ter
|    United States
Fixed Price: Less than $500   |  Posted: May 02, 2015  |  Ends: 11d, 4h  |   13 Proposals
We are an educational company preparing students for the Graduate Management Admission Test. Our students may have questions regarding the GMAT curriculum and/or questions about practice problems and we may need someone to help answer their questions. This should be relatively easy work and easy way to earn money. We were thinking of a flat monthly rate of $75 for now, may increase depending on volume. We are a startup so there are no clients for now. We are launching in the next 2 months.
Category: Customer Service       

l****ohu
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| l****ohu
|    Canada
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: May 02, 2015  |  Ends: 11d, 1h  |   47 Proposals
We are a startup working out of San Francisco on bikeshare technology enabled by a keyless bluetooth bike lock. You can get to know more about us on our website:   [obscured]   We ran a Kickstarter campaign last year, picking up over a 1000 "pre-orders" and are now in the process of delivering the product. We are looking for a full-time virtual assistant that can help us with the shipping process (ship station.com, backerkit.com, etc), customer support (answering emails through Zendesk), data mining, and other day-to-day tasks. Prior experience in social media communication/management customer service email/phone support lead entry/mining is a big plus.
Category: Customer Service       

m****obi
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| m****obi
|    United States
Fixed Price: Less than $500   |  Posted: May 02, 2015  |  Ends: 10d, 21h  |   38 Proposals
This is a serious project, only real workers should be bidding. You job will be to call US numbers and verify the current details if there is any changes you find in the excelsheet provided you need to correct that. Long term project. Thanks
Category: Customer Service       

r****e91
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| r****e91
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 1-3 months  |  Posted: May 02, 2015  |  Ends: 10d, 12h  |   24 Proposals
We're a fast growing marketing startup looking for someone to help us handle all our customer support and manage our social accounts. You will also be required to handle our sales pipeline and other tasks. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred - Fluent english with a professional written/speaking manner
Category: Customer Service       
Preferred Location: North America

v****h82
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| v****h82
|    Australia
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: May 01, 2015  |  Ends: 10d, 7h  |   37 Proposals
We're an E-currency trade and exchange Company, presently seeking competent Customer Service Agents who can actually provide an online standard service to our clients and customers. Your responsibilities: - Respond to customer trade requests and inquiries via chat, and email in an efficient and effective manner - Explains services, options, and related charges clearly and concisely - Asks appropriate questions and gather information to determine customer needs - Contributes to team effort by accomplishing related results as needed. - Maintains financial accounts by processing customer adjustments - Maintains assigned customer records by updating their information - Recommends potential services to management by collecting customer information and analyzing customer needs Skills and Qualifications: - Customer Service - Problem Solving - Market Knowledge - Documentation Skills - Listening - Resolving Conflict - Analyzing Information - Multi-tasking
Category: Customer Service       
Preferred Location: North America, Western Europe, Eastern Europe, Middle East & Central Asia, Central & South America, Africa, Australia/Oceania

n****ane
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| n****ane
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: May 01, 2015  |  Ends: 10d, 5h  |   17 Proposals
Your qualifications: - Basic experience with technical support for electronics and/or experience in the bicycle industry/sport - Experience in order processing - preferably through an online store - QuickBooks familiarity and ZenDesk a bonus, but not essential. - Experience in managing and organizing documents - Strong written and verbal communication skills - Excellent organizational and time management skills - Efficient with data entry - Attention to detail and ability to prioritize - A complete Elance profile - References or an established reputation on Elance preferred Job Description: We sell high end bicycle electronic accessories to the competitive/performance cycling market in the USA. I am looking for someone proficient in English and with experience in dealing with Your responsibilities: Order processing via our online store and Amazon warehouse services - Prepare files and maintain file storage and file retrieval systems - Email management including troublesho...
Category: Customer Service       
Preferred Location: Eastern Asia, Central & South America

i****rts
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| i****rts
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: May 01, 2015  |  Ends: 9d, 22h  |   33 Proposals
Seattle Christian Counseling's Story We are a close association of licensed and professional Christian counselors and psychotherapists who uphold clear values in faith and counseling. Our counselors help individuals, premarital couples, marriages, and families overcome a vast spectrum of challenges. We currently have over 30 counselors located in 12 offices in the Puget Sound area. Position Information This is a full time (40 hours) remote position, which requires an established quiet, office with fast computer and high speed Internet. This person will be the first contact to new clients so professionalism and friendliness are a must. Working hours 9 am to 5 pm PST. Hourly rate: $13.00 - $15.00 Key Responsibilities -Answer inbound calls with standard scripts and procedures with the goal of scheduling qualified leads with a single provider. -Scheduling appointments and confirming by email -Maintaining online scheduling system -General online administrative tasks -Assist with...
Category: Customer Service       

c****ist
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| c****ist
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 3-4 weeks  |  Posted: May 01, 2015  |  Ends: 9d, 22h  |   13 Proposals
Email Support I am looking for someone with online Customer Service Experience. In addition to customer service experience it would be helpful if you have used or have knowledge in some of the following: Infusionsoft JVZoo Clickbank Wishlist Internet Marketing Research Skills Video Software Graphic Software The job will begin with one client and 5 hours a week and can easily work into more depending on your abilities. Pay is $10 per hour with the opportunity for increase upon permanent hire. This project is for a one month evaluation period.
Category: Customer Service       

S****ru2
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| S****ru2
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: May 01, 2015  |  Ends: 9d, 21h  |   18 Proposals
I need someone who keep track of multiple projects for our animated video business. You role will be to keep track of all active projects in asana, make sure all clients are happy via email, and make sure all projects are delivered on time. You will also need to respond to client questions, and be able to advise on status of projects. Must be friendly and have great english skills! Job will probably be 1-2 hours per day to begin with. Successful applicant must be reliable and have a track record of showing up to work every day. Please start your proposal with 'animation'
Category: Customer Service       
Preferred Location: North America, Western Europe, Eastern Europe, Eastern Asia, Australia/Oceania

9****eos
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| 9****eos
|    Australia
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 01, 2015  |  Ends: 9d, 19h  |   28 Proposals
We need a call center for our new campaign. It will be customer service through chats and calls. We need 6 agents full time from m-f, office hours EST. We need clean accents. Must provide your own dialer. All calls must be recorded. Will need disposition of calls along with daily call summaries. More requirements can be discussed if able to handle workload. The rate of pay would need to be less than $5/hr/agent
Category: Customer Service       

s****grp
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| s****grp
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 1-2 weeks  |  Posted: May 01, 2015  |  Ends: 9d, 15h  |   18 Proposals
fluency in language Job Description: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality
Category: Customer Service       
Skills: Customer Service       

r****ubs
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| r****ubs
|    India
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: May 01, 2015  |  Ends: 9d, 15h  |   20 Proposals
We are a small London, UK Based property management company looking for a Assistant who would look after our Spareroom account. Spareroom is an online advertising/marketing platform to rent rooms out in the UK. SpareRoom helps people looking for a room and find people with a room to rent.   [obscured]  /content/about/about-spareroom-new/ This is an ongoing role. Hours varied. The whole job is online on this Website. (Spareroom) Could be an easy job for someone who has - eyes for detail - good at online marketing, - quick to reply to inquiries and emails - conscientious - use common sense - think for themselves - excellent written English This role would include - Putting the ads on the Spareroom. - Send a template emails that you have to tweak for the relevant property. - Organize the viewings for the room. - Send us a report email with all potential tenants attending the viewing with their contact details prior to the viewings Some weeks requires 10 hours wor...
Category: Customer Service       
Skills: Administrative Support, Email Handling       

E****kin
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| E****kin
|    United Kingdom
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: May 01, 2015  |  Ends: 9d, 12h  |   112 Proposals
We are seeking an email customer support representative. Your role will be to log into our mail system and reply to customer emails. You must be proficient in English and have experience dealing with customers via chat or email. We receive around 20-30 emails per day, most of which require looking up an order number on our website, creating a ticket issue for our supplier, and sending a reply. Ideally you would log in several times in the day to check and reply to emails. We anticipate this would require only 1-2 hours per day. We are happy to engage you on an hourly rate, or a fixed monthly rate.
Category: Customer Service       

r****111
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| r****111
|    Australia
Fixed Price: Not Sure   |  Posted: May 01, 2015  |  Ends: 9d, 10h  |   4 Proposals
We are seeking ABGC or CAGC board certified genetics counselors to communicate with our clients by SKYPE, email or telephone.. flexible hours and days.
Category: Customer Service       
Preferred Location: North America

s****930
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| s****930
|    Canada
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 30, 2015  |  Ends: 9d, 7h  |   46 Proposals
I am interested in outsourcing online customer service support for our drop shipping operation. The roles would be to engage with customers by email (from Amazon etc) and take an order. You would then liaise with our designers to customise the order and place a production confirmation. Excellent English writing skills are required. Job Description: We're looking for a Customer Service Agent.
Category: Customer Service       
Skills: Customer Service       

m****rch
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| m****rch
|    Singapore
Fixed Price: Not Sure   |  Posted: Apr 30, 2015  |  Ends: 9d, 4h  |   14 Proposals
I am an online insurance broker who is seeking for a virtual assistant. I am seeking for an assistant to answer my phone while I am on training from 5/4/2015 to 5/15/2015. Using a phone app. the assistant answers client's calls directly on a desktop or laptop. My office hours are from 9AM to 6PM Eastern Time. The person must be available to answer the phone during those hours and communicate with me by email if necessary. Must have good customer service skills. Must have active Internet service and a laptop or desktop. A French/Spanish bilingual person is preferable but not necessary. This is a temporary job that could become permanent at some point. Please send me your interest and rate and a time when you are available to meet tomorrow via Skype to discuss this job further.
Category: Customer Service       

d****059
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| d****059
|    United States
Fixed Price: $5,000 - $10,000   |  Posted: Apr 30, 2015  |  Ends: 35d, 1h  |   7 Proposals
Hi! I have a well decorated office in a beautiful place in Dubai. I have complete art of the state infrastructure. I am looking for some affiliation from USA/Canada/UK Companies or Software Houses to start a joint venture. For discussion please send me your company profile and skype ID. Zee
Category: Customer Service       

w****ppc
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| w****ppc
|    United Arab Emirates
Fixed Price: $1,000 - $5,000   |  Posted: Apr 30, 2015  |  Ends: 8d, 20h  |   8 Proposals
Administrative Assistant needed to perform diversified tasks in busy, established family owned business. Phones, invoicing, database management, billing, filing, organizing, etc. Permanent. Weekdays 10-5, Saturdays 10-1. Must be able to multitask, handle busy phones professionally, type accurately, use Microsoft Access and Quick Books with ease. Must also have car, speak and write English fluently, be eligible to work in the US and have clean background. Experience, high work ethic and professional references necessary. Serious candidates in USA only.
Category: Customer Service       

s****800
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| s****800
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 30, 2015  |  Ends: 23d, 14h  |   2 Proposals
The Company is a global SaaS provider of secure document management solutions. We are looking for a Support Specialist for Asia Pacific region. Job Description: We are looking for a Virtual Assistant to manage incoming calls and emails Chinese HK business time. Requirements: ? MUST! Cantonese native speaker ? English writing and speaking - fluent ? Mandarin knowledge will be a plus ? Excellent business communication skills ? Experience in Marketing and Sales Communications is desired ? Strong computer skills ? Great negotiation skills and creativity sociable ? Proven adaptability to international cultures and business environments ? High organization level Responsibilities: ? Handling incoming calls/correspondence (in Chinese and English) Hong Kong business time (9:00-18:00, UTC+08:00) ? Consulting users and potential clients ? Processing customer requests.
Category: Customer Service       

e****eev
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| e****eev
|    Russia
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: Apr 29, 2015  |  Ends: 8d, 1h  |   20 Proposals
We are an e-commerce cognitive supplement company. We have a premium brand that is extremely well-respected in the space, and we are looking for an A+ customer service representative who reflects strongly on our brand. We are looking for customer support representatives who are friendly, intelligent, and fluent/native in English, to help us reply to customer support emails on a daily basis. ::: EXPERIENCE Qualified candidates will have at least 6 months of customer service experience. Please describe your experience when you apply. ::: COMMITMENT This is a daily commitment of 1-2 hours, with potential to grow in the future. ::: THE JOB As emails come in, you will reply with one of our template emails. Common user issues are "my shipment is missing, please resend" or "please upgrade my order." In addition to sending template emails, you will use our administrative dashboard to update customer order information. The ideal candidate will also be friendly and f...
Category: Customer Service       
Skills: Customer support       

M****ndt
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| M****ndt
|    United States
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