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Customer Service
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: Aug 25, 2015  |  Ends: 8d, 7h  |   3 Proposals
French speaking and writing Expert in 'sejours linguistiques' (language courses abroad) Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality - If based in Paris, possibility to meet clients in face to face in an office Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred - Experience in language classes would be great
Category: Customer Service       
Skills: Customer Service       
Preferred Location: France

T****d35
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| T****d35
|    Australia
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Aug 25, 2015  |  Ends: 8d, 7h  |   62 Proposals
We run e-commerce websites and need help to answer customer's questions. Previous customer service experience via email is a MUST Phone interview will be conducted with skype Agency please do not apply Working hours: 1-6pm California time (Monday - Friday) Responsibilities: - Fast replying 100-200 company emails daily - Reliable personality - Data entry, ensuring details are correct and input in a timely manner - Marketing and excellent writing skills will be a plus
Category: Customer Service       

j****zhu
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| j****zhu
|    United States
Fixed Price: $30 or less   |  Posted: Aug 24, 2015  |  Ends: 8d, 3h  |   3 Proposals
Looking for a professional 15 second female voice mail recording for medical office for my iphone and google voice. You must record in a recording booth/ studio to cut out ambient noise. Fluent and clear English speakers only. Must also be able to help me get the recording on my both my phone and google voice because I'm not sure how to do that. Needing VM to sound professional, warm intelligent and helpful. Please include an example sound clip with your application. Applications without a sound clip will not be considered.
Category: Customer Service       
Skills: Customer Service, Helpdesk, Phone Support       

D****Yan
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| D****Yan
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Aug 24, 2015  |  Ends: 7d, 22h  |   62 Proposals
We need a customer service rep to answer questions and orders for one of our Sales channels. This is work for every day. approx. 3 hours a day.
Category: Customer Service       

s****984
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| s****984
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Aug 24, 2015  |  Ends: 82d, 22h  |   8 Proposals
Looking for a cold caller You have to make as many phone calls to prospective clients as possible each day You must either use your own phone or mobile Initially you will work for one week then if you are good then I will hire you full time
Category: Customer Service       

j****huk
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| j****huk *
|    United Kingdom
Hourly Rate: $15 - $20 / hr   |  Duration: Not Sure  |  Posted: Aug 24, 2015  |  Ends: 7d, 15h  |   6 Proposals
Ciao vorrei sviluppare un call center per vendere prodotti, avrei bisogno di parlare per almeno due ore con te di come svilupparlo.
Category: Customer Service       
Skills: Customer Service, Phone Support       

e****ket
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| e****ket
|    Italy
Hourly Rate: $10 - $15 / hr   |  Duration: 4-6 months  |  Posted: Aug 24, 2015  |  Ends: 7d, 10h  |   9 Proposals
Responsibilities: Main responsibilities include teaching the English language to students online and evaluating their performance based on set guidelines. Be a good fit for this role by having the following: ? Must be at least 20 years old ? Excellent command of the English language ? ESL/EFL/ELT online and/or offline teaching experience ? TESOL/TEFL certification is a BIG PLUS ? Driven, highly-motivated and can work with minimal supervision s ? Excellent interpersonal skills and strong work ethics Requirements: ? Available to teach from 7pm - 11pm (Beijing Time) ? Must have home office environment conducive to learning with wired DSL connection (speed of at least 3Mbps); Laptop/Desktop with Windows OS, webcam and headset; UPS, back-up power and ISP will be ideal for areas prone to power and internet outages. ? Computer proficiency is expected
Category: Customer Service       

m****alk
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| m****alk
|    Philippines
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Aug 23, 2015  |  Ends: 6d, 16h  |   79 Proposals
We are looking for live chat and call center specialists who speak English exceptionally well and are able to understand complicated information such as long-term care insurance. Must be able to interface directly with potential customers as well as skilled nursing facilities. Visit bestnursinghomes.com and amadaseniorcare.com. Looking to begin immediately. Thanks, Amy
Category: Customer Service       
Skills: Call Center Skills, Chat Support       

a****ook
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| a****ook
|    United States
Hourly Rate: $20 - $30 / hr   |  Duration: 4-6 months  |  Posted: Aug 22, 2015  |  Ends: 6d, 4h  |   73 Proposals
Hi freelancers, I need someone who is willing be an online assistant of our website. For this, You must have: ? Must have excellent speaking skills and basic english writing skill. ? Must communicate within 24hr during business hours. ? Basic idea of websites. Job to be done includes : ? Email correspondence with clients and customers ? Tracking updates and cross-checking them ? Working with Blog writers on Blog updates ? Occasional personal tasks
Category: Customer Service       

t****esh
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| t****esh
|    Nepal
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: Aug 22, 2015  |  Ends: 5d, 17h  |   11 Proposals
We provide a service to alumni associations that gives their alumni access to career webinars. We are looking for someone who will do assume the role of client relations coordinator and periodically call clients to provide updates, encourage them to attend marketing meetings, share with them new products and services, take a customer pulse to find out what they think of the service and to determine if they have other problems we can help them with. PERFECT ENGLISH SPEAKING SKILLS AND AVAILABILITY TO WORK WITHIN EDT, CDT, MDT AND PDT TIME ZONES ARE MANDATORY Payment would be for actual contact time with the client. In other words if there are 15 meetings per month, we would pay based on an hour meeting with the client. There would be no billing time for setting up the meeting or handling follow up correspondence so include in your hourly fee what you think would be necessary. Generally meetings can be 30-45 minutes. We anticipate you would have a minimum of 15 meetings per month....
Category: Customer Service       

I****ing
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| I****ing
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Aug 22, 2015  |  Ends: 5d, 14h  |   23 Proposals
I would like a virtual assistant who can handle customer support, as well as other business and personal tasks. What's the project? Mostly this project will be providing customer support via email and Facebook, which will take about 5 hours per week. Hours will increase in the future as the business grows. Other tasks may include research, editing documents, making phone calls, or whatever else happens to come up. Who am I looking for? For this job it's important for you to be able to: * Speak perfect English * Work with minimal supervision * Figure things out on your own * Understand how to help customers If you have any questions about the project, let me know and I'll be happy to fill you in. I look forward to working with you on this project and many more projects in the future.
Category: Customer Service       

t****all
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| t****all
|    Romania
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Aug 21, 2015  |  Ends: 4d, 16h  |   44 Proposals
Looking for enthusiastic, aggressive and results driven individuals to make outbound and inbound calls to assist US customers with their account and back-billing. Stable, reliable Internet connection, computer, headset and dedicated quiet workspace REQUIRED. Collections experience a is but not required. Excellent verbal and written English communication skills required. Looking for someone who is self sufficient, can work with minimal supervision, honest, trustworthy, dedicated and a good work ethic. Pay is hourly with bonus potential. Project is contract and subject to termination based upon performance. Knowledge of internet and computers mandatory!
Category: Customer Service       

c****yte
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| c****yte
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Aug 21, 2015  |  Ends: 4d, 16h  |   53 Proposals
come and work for our fast growing e-commerce business... we're looking for someone with an experience in online customer support and preferably, with an interest in fashion. Using language that's 'on brand' we aim to provide a chilled, relaxed approach to customer support. You'll be responsible for responding to customer emails, trouble-shooting and solving customer issues and in general, helping create a positive customer experience. going above and beyond what the customer expects, to offer personal, tailored help. We need someone with exceptional written English and knowledge of the language. As all communication is web based, this is vital. - - - - - - Fast internet connection, chrome and Skype are required. - - - - - - Drop us a proposal and we'll chat. Would love to find someone available, ideally to work PST 'working hours' (we're based in the UK and are looking to bridge the time gap). We're interested in anyone with a fresh, innovative attitude towards customer support...
Category: Customer Service       
Preferred Location: North America, Australia/Oceania

h****orc
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| h****orc
|    United Kingdom
Fixed Price: Less than $500   |  Posted: Aug 21, 2015  |  Ends: 4d, 13h  |   15 Proposals
Looking for a customer support executive for my hostel (based in Singapore). Check our our site on   [obscured]   ( pl do submit your proposal on elance only). Your job involves: 1. Answering calls (inbound sales enquiry) 2. Making outbound calls ( to identify suitable customers) 3. Fix, problems reported by customers. 4. Answering Emails 5. Maintain up to date information of the website. 6. Publish available rooms information on classified website. 7. Coordination with Vendors / Suppliers 8. Job allocations and follow-up with existing house keeping staff. Ideal Candidate: 1. Good written & oral english communication 2. Someone who is flexible to work on need basis. 3. Having prior experience in sales / marketing / sales support activities. 4. Someone from Hospitality / Real Estate background (NOT a must skill) 5. Posses high speed internet connection Note: This job involves talking with my customers, suppliers I prefer someone from Asia who are in the same time zone ( 2/3 beh...
Category: Customer Service       
Preferred Location: India/Southern Asia, Eastern Asia

3****fts
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| 3****fts
|    Singapore
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Aug 21, 2015  |  Ends: 19d, 9h  |   6 Proposals
We are looking for a reliable, proficient freelancer who is able to support our Portuguese market in the areas of Customer Service, Product Approvals and Translations on an ongoing/part time basis. At the beginning you will support us mainly with translations. To be considered for this role you will need to demonstrate minimum 3 years in a similar role. Training will be provided. Level of Portuguese: native Level of English: fluent
Category: Customer Service       
Preferred Location: Portugal

h****bzz
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| h****bzz
|    United Kingdom
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Aug 20, 2015  |  Ends: 3d, 23h  |   11 Proposals
We are in need of a fluent English speaking Magento sales order processing company. We are a survival food company who sells emergency foods. Successful company must learn our products and be able to discuss the survival and emergency food arena. You will be responsible for answering general questions, making purchase suggestions and entering orders into our magento website. We will also pay bonuses for increased sales amounts. THE MORE YOU SELL - THE MORE WE PAY! We require the following: Fluent English Language Ability to "upsell" customers 100% accuracy in putting in orders Be available 7/24 We will pay bonuses for larger sales and provide discount tools to help you get to higher levels. Please DO NOT APPLY if you do not have the following: >> At least 4.9 or higher on Elance >> Have at least 50 reviews >> Have experience with Magento Platform >> Have ratings on your profile for "customer service and order processing" Thanks and we ...
Category: Customer Service       

j****her
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| j****her
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 3-4 weeks  |  Posted: Aug 20, 2015  |  Ends: 3d, 22h  |   31 Proposals
Must have an amazing phone voice and demeanor. Hours can be flexible put prefer PST 9-5 M-F. YOU MUST BE AVAILABLE M-F PST 9-5. Seeking a quality candidate with better than average phone skills to take inbound customer service calls, collect data and to call out to customers to do satisfaction surveys. This job is a temp gig for 30 days but may or may not lead to permanent full time work. We will train but must be a self-starter, computer literate. Duties include: 1. Inbound Customer Service. 2. Outbound Customer Service. Some possible up-sells or down-sells. Customer retention. 3. Appointment setting and tracking. 4. Some light data entry work relating to the calls you take and make. Requirements: 1 Must have computer in great shape. You will use your own computer. 3. Must have a smart phone with good service. 4. Must be timely, efficient and great with people.
Category: Customer Service       
Skills: Customer Service, Phone Support       

h****nce
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| h****nce
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 1-3 months  |  Posted: Aug 20, 2015  |  Ends: 3d, 9h  |   29 Proposals
Great communication skills Phone support Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Skills: Customer Service       

B****006
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| B****006
|    United States
Hourly Rate: $3 - $4 / hr   |  Duration: 4-6 months  |  Posted: Aug 19, 2015  |  Ends: 18d, 1h  |   11 Proposals
This is a full-time position based in Bangkok and includes free housing. Responsibilities include answering emails, answering chatroom messages, and taking phone calls. There is a low volume of activity, it can be done from home. I need a report emailed to me everyday, it can be a simple excel file documenting the activity, including the following: Calling country: Caller's name: Time: Subject: Result: Pay is $3-4 per hour and includes free housing in an upscale Bangkok complex near Nana BTS. There are a few other responsibilities. You should have a good command of the English language. The content is for mature adults.
Category: Customer Service       
Preferred Location: Thailand

w****ind
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| w****ind
|    Canada
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Aug 19, 2015  |  Ends: 2d, 19h  |   13 Proposals
The task will be about calling professional tutors and help them grow their business Responsibility - You need to understand how the company operate - Understand the new features we just set up for tutors in dashboard - Answer tutor's question - Educate tutors about the new features can help them grow their business - Use our CMS system to report the call details Expectation: You should be a native English speaker You will be paid $4 per hour to make these calls. Bonus will applied. Please attach your 1 minute voice audio in the application. You can talk about yourself in this 1-minute audio.
Category: Customer Service       

h****liu
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| h****liu
|    Canada
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Aug 19, 2015  |  Ends: 2d, 18h  |   25 Proposals
We're a luxury goods online retailer looking for help to provide our customers with top-quality customer service and support. Your tasks will include: * Processing orders * Answering customer service inquiries (phone and email) * Contacting customers about discontinued or out of stock products * Providing shipping estimates * Finding order tracking numbers * Answering questions about our store policies and returns * Contacting suppliers regarding purchase orders and delivery dates You will need to be familiar with Gmail, major U.S. shipping carriers' websites and policies, and be able to learn and work with our web-based customer and order management system, as well as our vendors' order management systems. Familiarity with Magento, BigCommerce, or Shopify systems a plus. Must have worked previously with ecommerce systems. Must be available to work during U.S. business hours. Initially, this will be a part-time position (approx 10-15 hours/week); additional hours if it works out...
Category: Customer Service       
Preferred Location: United States

g****yle
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| g****yle
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Aug 19, 2015  |  Ends: 2d, 15h  |   56 Proposals
We are looking for the below Person who can answer support tickets on the daily Speak and write good english Very nice and willing to help others Some health and fitness knowledge is a plus Can work 6 days a week
Category: Customer Service       

w****gin
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| w****gin
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Aug 18, 2015  |  Ends: 1d, 19h  |   4 Proposals
*When submitting your proposal, please personalize your message and let me know what interests you most about this specific position* Thank you! Interview Connections (  [obscured]  /) is the premier source for booking outstanding podcast guests and we're growing fast which means our team is growing! We are searching for a motivated person to join our team of guest bookers. This is a fast paced business and requires someone who is comfortable working with deadlines and is okay working under pressure. Skills needed: Leadership Excellent verbal and written communication skills Professional Excellent customer service skills Takes initiative Organized and a team player Solution oriented A creative thinker/ thinks outside the box Knows how to do effective web searches Must be comfortable doing sales and speaking with clients via phone and skype Preferably someone who listens to and enjoys podcasts Enjoys a fun working environment Adapts easily to shifting priori...
Category: Customer Service       
Preferred Location: United States

J****ESS
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| J****ESS
|    United States Minor Outlying Islands
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