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Customer Service
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: May 20, 2015  |  Ends: 6d, 23h  |   11 Proposals
?"? we need a peson that will handle calls and emails for our real estae business . fluent engish without an accent is critical for this job.
Category: Customer Service       

s****rea
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| s****rea
|    Israel
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 20, 2015  |  Ends: 6d, 23h  |   32 Proposals
For our website. To answer calls, emails and chat. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Skills: Customer Service       

d****rin
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| d****rin
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 20, 2015  |  Ends: 6d, 23h  |   2 Proposals
?"? i need a peson that will provide phone and email suppot for my real estate business. fluent english is critical for this job
Category: Customer Service       

s****rea
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| s****rea
|    Israel
Hourly Rate: $10 - $15 / hr   |  Duration: 3-4 weeks  |  Posted: May 20, 2015  |  Ends: 6d, 10h  |   15 Proposals
Travel business based in Singapore. We have regular requests from United States and Canada. We need a customer service assistant who is based in United States to answer incoming call for the next 4 weeks. We will provide answer scripts and we need your help to answer the basic questions and note down the details for complicated cases. My team will get back to the customers within one day. If project is successful, this can be a permanent project for the next 12 months.
Category: Customer Service       
Preferred Location: North America

D****sia
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| D****sia
|    Singapore
Fixed Price: $500 - $1,000   |  Posted: May 20, 2015  |  Ends: 21d, 8h  |   2 Proposals
Ein erfolgreiches e-commerce Unternehmen, das sich auf den europaweiten Vertrieb von Übersetzungsgeräten und digitalen Wörterbüchern spezialisiert hat, sucht für seine deutschsprachigen Kunden eine/n Freelancer/in als selbstständige/n Kundenservice-Mitarbeiter/in im Home-Office. Das sind Ihre Aufgaben: ? Sie sind der sympathische erste Ansprechpartner für die deutschsprachigen Kunden und fungieren als Schnittstelle zwischen Kunden und der europäischen Zentrale. ? Sie beraten die deutschsprachigen Kunden telefonisch und schriftlich bei der Auswahl des passenden Übersetzungsgeräts. ? Sie leisten telefonische und schriftliche Unterstützung bei Fragen der Inbetriebnahme, Konfiguration und Bedienung der Geräte. ? Sie beantworten die deutschsprachigen Kundenanrufe und E-Mails stets höflich, schnell, unkompliziert und in perfektem Deutsch. Das zeichnet Sie aus ? Sehr gute mündliche und schriftliche Ausdrucksfähigkeit in Deutsch (Muttersprachliches Niveau) ? Gute Englischkenntnisse, die es ...
Category: Customer Service       
Preferred Location: Germany

t****ch2
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| t****ch2
|    Germany
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: May 20, 2015  |  Ends: 6d, 7h  |   152 Proposals
This job entails answering emails / chat support. You will need perfect English writing skills. We require: -Minimum 6 hours per day -Long term candidates only -Start today! We provide: -Full training -A manager who will answer your questions 24/7 -Good pay -Further opportunities with increasing pay I you are interested let me know and I'll send you more details about the job. Thanks
Category: Customer Service       

L****all
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| L****all
|    Switzerland
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 19, 2015  |  Ends: 6d, 2h  |   17 Proposals
explain the business and answer questions Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Skills: Customer Service       

p****egp
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| p****egp
|    United States
Hourly Rate: $12 - $19 / hr   |  Duration: 7-9 months  |  Posted: May 19, 2015  |  Ends: 5d, 23h  |   19 Proposals
We are seeking an account manager to work with our current and potential dealers registered at our dealer's portal. Products - sporting goods. The responsibilities will include: 1. Reaching out to newly registered dealers by phone and email; 2. Following up with existing dealers by phone and email; 3. Following up after our dealers' newsletter by phone and email; 4. Working with sales manager and inventory manager to process new orders; 5. Maintaining relationship with existing dealers; 6. Developing relationship with new dealers; Considerable amount of phone support and outreach is required to successfully do this job. We are seeking a person who is very comfortable on the phone and loves speaking with people. Follow ups will be conducted via phone and email. Excellent written communication skills and phone skills, and clear, grammatically correct spoken English is a must. Hours of work - US Eastern Standard Time. This job requires access to US phone line. Hourly rate will be decide...
Category: Customer Service       
Preferred Location: North America

c****rus
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| c****rus
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: May 19, 2015  |  Ends: 5d, 20h  |   38 Proposals
ABOUT UDEMY Anyone can learn anything on Udemy. You can learn anything on Udemy. Today, over 6 million students in 190+ countries are taking online courses on Programming, Yoga, Design, Photography, Spanish, Marketing, Guitar, Finance, Cake Decorating, and so much more. More than 20,000 courses (in 87 different languages!) have been published in our marketplace. Each course is designed and taught by an expert instructor and hundreds of new courses are published every month. So whether you want to get promoted, break into a new industry, start a company, or just further a passion, Udemy's here to help you achieve your goals. Founded in 2010, Udemy has raised a total of $48 million in venture capital and is headquartered in San Francisco, California, with offices in Dublin, Ireland and Ankara, Turkey. POSITION DESCRIPTION: The Student Support team provides professional customer service with a personal touch and an attitude of care to our 6 million Students. As a member of the Studen...
Category: Customer Service       
Preferred Location: North America

k****luk
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| k****luk
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: 7-9 months  |  Posted: May 19, 2015  |  Ends: 5d, 16h  |   20 Proposals
Our firm is currently looking for several entry level and experienced customer service, sales, marketing, and management positions to be filled. We pride our company on providing top notch customer service and we are looking for candidates that will not only excel in the area, but that are ready for success and long term growth within our company. Job Requirements We offer Full Time and Seasonal positions and we offer Full Paid One on One Training. We pride our business on the employees that we have and their ability to use excellent customer service to catapult our business to the top. Experience is not necessary but any background in the following is a huge plus: - Customer Service - Retail - Sales - Restaurant - Marketing - Advertising - Public Relations - Management - Shift Lead or Team Lead - Entry level position. - Must have phone etiquette, and serve as a helpful resource to our customers. - Minimum of one year of customer service experience is required. - High School dipl...
Category: Customer Service       
Preferred Location: United States

l****s44
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| l****s44
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 19, 2015  |  Ends: 5d, 12h  |   19 Proposals
We build websites for a number of clients and we require someone to work roughly 10 hours per week calling our clients that we're building websites for. These hours will grow over the coming months as we gain more clients and show you more things throughout the business. Web design knowledge is not neccisary however being self driven is. CRM and phone costs will be provided. It is important that English is your first language and you must be able to work Australian hours. This is an ongoing role.
Category: Customer Service       

s****th1
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| s****th1
|    Australia
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 19, 2015  |  Ends: 5d, 8h  |   5 Proposals
Part-time Home-Based Online English Teacher Be a good fit for this role by having the following: ? Must be at least 18 years old; ? Excellent command of the English language; ? ESL/EFL/ELT teaching experience and knowledge in Mandarin is an advantage; ? TESOL/TEFL certification is a BIG PLUS. ? Driven, highly-motivated and can work with minimal supervision ? Excellent interpersonal skills and strong work ethics The right set of skills for success are: ? Self-discipline ? Professionalism ? Passion for teaching ? Patience ? Knowledge on a wide range of topics Career shifters, working students, and fresh college graduates are welcome to apply. Open to all qualified candidates from Luzon, Visayas and Mindanao. Requirements: ? Available to teach minimum of 5 days a week from 7pm - 11pm; ? Must have home office environment conducive to learning with wired DSL connection (speed of at least 3Mbps); Laptop/Desktop with Windows OS, webcam and headset; UPS, back-up power and ISP ...
Category: Customer Service       
Skills: Customer Service, Active Listening       

5****alk
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| 5****alk
|    Philippines
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 18, 2015  |  Ends: 5d, 0h  |   30 Proposals
We're a luxury goods online retailer looking for help to provide our customers with top-quality customer service and support. Your tasks will include: * Answering customer service emails * Emailing customers about discontinued or out of stock products * Providing shipping estimates * Finding order tracking numbers * Answering questions about our store policies and returns * Entering orders on vendor systems * Contacting suppliers regarding purchase orders and delivery dates You will need to be familiar with Gmail, major U.S. shipping carriers' websites and policies, and be able to learn and work with our web-based customer and order management system, as well as our vendors' order management systems. Familiarity with Magento, BigCommerce, or Shopify systems a plus. Must be based in U.S. or Canada.
Category: Customer Service       
Preferred Location: United States

g****yle
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| g****yle
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 4-6 months  |  Posted: May 18, 2015  |  Ends: 4d, 21h  |   14 Proposals
We need a Virtual Employee for our firm. -You will need to set up a LinkedIn profile as a our Virtual Employee - You will need to set up a Facebook Profile - We need you to send off emails ...as work load increases, we will send you all administrative work. Thanks
Category: Customer Service       

P****lus
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| P****lus
|    United States
Hourly Rate: $3 - $9 / hr   |  Duration: 7-9 months  |  Posted: May 18, 2015  |  Ends: 4d, 11h  |   25 Proposals
NOTE: Please don't send me unnecessarily long cover letters with a list of skills i have not asked for. THE IDEAL CANDIDATE MUST: Have a good verbal and written English Have a very reliable internet connection Have a good phone etiquette Be proficient in all Microsoft office suite- Word and Excel especially Be able to work for 3 to 5hrs between 8am and 8pm UK time Be able to commit to a fixed working no of hours a day (there is a fair amount of flexibility but you will have a scheduled time even if it varies) Please DO NOT apply if you are not able to work within these set hours This job requires a person that motivated, self-thinking and proactive that is happy and comfortable undertaking various duties ABOUT THE ROLE This job is NOTHING like a call centre job, you will NOT be required to call clients on a day to day basis. And sometimes you may not need to call any client for days or weeks. Interaction varies between email and phone conversation with 60% of it being email ba...
Category: Customer Service       

D****013
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| D****013
|    United Kingdom
Fixed Price: Less than $500   |  Posted: May 18, 2015  |  Ends: 19d, 6h  |   97 Proposals
Handle ALL Customer Service Emails For My Growing Online Business! Looking For Someone *PERMANENT* Who Wants To Grow With My Company! - Long Term Position! - 25hrs Per Month! - Flexible Hours! - Paid Training! Don't waste valuable time searching for jobs every week on elance! Spend your time working for a growing business & driven boss who wants you to succeed!
Category: Customer Service       

C****any
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| C****any
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 17, 2015  |  Ends: 4d, 4h  |   8 Proposals
We are a Startup Telemedicine company looking for part time sales and customer support in Los Angeles area. We are looking for someone to provide product demo online using our video conf. software and devices on demand basis. We will be providing training and devices etc. It you will be also helpful if you can do lead generation from social media.
Category: Customer Service       
Preferred Location: North America

p****pro
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| p****pro
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 17, 2015  |  Ends: 4d, 1h  |   13 Proposals
Looking for a customer service company to handle our incoming phone calls in multiple languages. Priority languages are: English French German. We are also looking to expand very soon into other countries and will need customer support in other languages such as Spanish and Italian. We are a medical company so your customer service reps should be familiar with medical terminology and be able to translate customer's concerns into English. We are not looking for individuals only professional companies. Please state which languages you can provide customer support for, how you bill (by call/by hour/etc) and your rate.
Category: Customer Service       

t****a15
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| t****a15
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 17, 2015  |  Ends: 3d, 17h  |   9 Proposals
Hi, I am looking for a German customer support agent who can help deal with German e-commerce customers. I would also like some initial help with translating/writing product listings for the German market place. Your role will be to research other competitor listings in order to help write the product description. You will need to communicate with buyers in order to answer any questions. I will pay initially for the research and product listing creation. Your work may also include building and managing a Facebook page. Skills Required; Product/Competitor Research Customer Support Social Media
Category: Customer Service       
Preferred Location: Germany

r****dia
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| r****dia
|    United Kingdom
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: May 17, 2015  |  Ends: 3d, 10h  |   104 Proposals
We are an online menswear store and are seeking chat support staff. Note, that our website does not have high traffic, so there will not be enough chats to keep you occupied full time. This job is appropriate for someone who already works online full time, and this would supplement your income. It would work like this: - You keep the chat console open on your PC in the background. - When a customer initiates a chat you will hear a sound. - Open up the chat window. - Assist with their query and, if required, create a ticket. - Record your time. (or we calculate your time from the chat logs). Sometimes there might be 5 people in an hour, sometimes one. We have a knowledge-base document where you can look up a query quickly and respond. Any query you are unable to solve you can create a ticket for us to deal with. We want the chat to be attended 24 hours per day. So there would be 3 positions available at different shift times. When you submit your proposal, please advise of...
Category: Customer Service       

r****111
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| r****111
|    Australia
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 16, 2015  |  Ends: 18d, 0h  |   10 Proposals
Key contribution: To follow up enquiries and help convert enquirers to clients. To ensure smooth, accurate processing of service-staff matching + allocations to clients. To assist in maintaining an excellent service experience for current clients by responding to their routine requests for assistance. -------------------------------------- Attracts potential customers by answering service enquiries; providing benefits and giving information about services. Using templates. Opens client accounts by recording account information. Maintains client records by updating account information. Resolves service problems by clarifying the customer's issue; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains client payment details by processing client adjustments. Prepares management reports by collecting and analysing marketing, sales and service informati...
Category: Customer Service       
Preferred Location: Eastern Europe

t****der
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| t****der *
|    United Kingdom
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 16, 2015  |  Ends: 2d, 17h  |   8 Proposals
We are a Call Center that is serving a telecommunication company. We are looking for a Team Leader in Greece to organise Customer Service Agents (home based) to serve our greek customers with their native language. Agents will be responsible for, but not limited to the following: - Make outbound calls to customers to provide them with service information. - Answer phones and respond to customer requests. - Provide customers with service information. - Identify, check, and resolve customer issues of all types using the company`s CRM. - Follow-up on customer inquiries that were not resolved. - Complete inbound call reports. - Send a daily report on main customers` concerns to the supervisor. - Other duties as assigned. Training will provided. Hours are Monday - Friday 9-16 or 12-19, Saturday 9-14 US Eastern time. Permanent job.
Category: Customer Service       
Skills: Customer Service       

t****rko
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| t****rko *
|    Ukraine
Hourly Rate: About $3 / hr   |  Duration: Not Sure  |  Posted: May 16, 2015  |  Ends: 17d, 16h  |   18 Proposals
Telecommunication company is looking for a Customer Service Agents to serve our customers with their native language. We still need CS for the following communities: - Filipino - Greek - Italian - English - Arabic qualifications: fluent at one of those languages, basic computer skills Agents will be responsible for, but not limited to the following: - Make outbound calls to customers to provide them with service information. - Answer phones and respond to customer requests. - Provide customers with service information. - Identify, check, and resolve customer issues of all types using the company`s CRM. - Follow-up on customer inquiries that were not resolved. - Complete inbound call reports. - Send a daily report on main customers` concerns to the supervisor. - Other duties as assigned. Training will provided. Hours are Monday - Friday 9-16 or 12-19, Saturday 9-14 US Eastern time. Permanent job.
Category: Customer Service       
Skills: Customer Service, Call Center Skills       

t****rko
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| t****rko *
|    Ukraine
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