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Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 1h, 30m ago  |  Ends: 14d, 21h  |   0 Proposals
Home maintenance business is looking to add a super star customer service person to the team around March 23, 2015. The position allows for the ability to work remotely. Candidate should be located in the North Indianapolis area. Once training is complete, candidate will be able to work remotely except for scheduled face to face weekly meetings. Our business is based on super fast customer response, excellent customer service, and attention to detail. Candidates must possess strong customer service skills and must be able to work between the hours of 8am ? 5pm Monday-Friday. Except for January and February of each year, candidates should expect between 5-8 hours daily and an occasional Saturday may be required up to 2-3 times during the year. January and February are seasonally slow times for the business and may not require help. Candidate should be able to commit and excel at the following: ? Be available to work up to 8 hours Monday-Friday beginning at 8am-5pm. ? Answer all ...
Category: Customer Service       
Preferred Location: United States

d****dca
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| d****dca
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 1-3 months  |  Posted: 2h, 11m ago  |  Ends: 89d, 20h  |   6 Proposals
I would like to have someone help me 2 days a week. They should have technical skills but not too technical. Must be able to speak native English clearly. The role will be answering phone calls or emails that my clients need assistance with. My clients work in medical offices so any prior knowledge or experience will be a big plus. Hand holding is a key part of this role. Some clients are not technical but you will have 100% remote access. Not required but helps: - Microsoft Server knowledge - Microsoft Office knowledge - Good Google searching skills! - any certifications Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferre...
Category: Customer Service       
Preferred Location: North America, Western Europe, Eastern Europe, Eastern Asia, Middle East & Central Asia, Central & South America, Africa, Australia/Oceania

e****erg
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| e****erg *
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: 2h, 22m ago  |  Ends: 14d, 20h  |   13 Proposals
We are looking for two mature persons to work on our Level 1 support help desk. Tasks will include system administration of an enterprise application, processing support cases that arrive via email, solving problems and engaging processes. The team is involved in tasks like creating user accounts, allocating vehicles to departments on a large fleet, resolving password issues, helping users to understand reports, However there will also be a need to assist the National Operations Manager to complete tasks that are assigned on an as needed basis. This might involve, for example, researching some vehicles that are not reporting, or arranging the installation of GPS tracking units into vehicles via one of our approved installers. The role will be varied as the load moves between our main operational activities, however it will always be around processes and solving problems. You will need to have an understanding of how GPS tracking systems work or at least a strong understanding of co...
Category: Customer Service       
Preferred Location: Philippines

g****max
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| g****max
|    Australia
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 2h, 35m ago  |  Ends: 14d, 20h  |   1 Proposal
I'm using Zoho for my CRM and I don't know where to begin. I have just uploaded a set of contacts, but I need to be able to use the data that's in there. Thanks,
Category: Customer Service       
Skills: Administrative Support, CRM, Zoho CRM       

j****iec
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| j****iec
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: 6h, 43m ago  |  Ends: 14d, 16h  |   6 Proposals
Looking for a qualified individual who has marketing/ people skills for a high end hair salon. This individual will be responsible for answering the phones, booking appointments, greating and assisting clients, retail and of course marketing the salon. The salon is located in Saratoga California.
Category: Customer Service       

o****kar
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| o****kar
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: 7h, 12m ago  |  Ends: 14d, 15h  |   16 Proposals
Hello, We are looking for a great customer support specialist (client management specialist) to take on a challenging and loaded job. This position is going to start off as a part time (20 hours per week) probation (paid) for one month. We will offer you the full time position once you complete the probation. JOB ROLE: - Take incoming calls and chat - Manage projects - Deal with customer's issues - Loaded work - Assist the CEO SKILLS: - Must speak English well - Must be tech savvy - Must be able to type fast and multi-task. - Must know google docs and Skype. SCHEDULE: During probation: 10 am to 2 pm US CST Once you go full time: 9 am to 6 pm US CST with one hour break Monday to Friday LEGAL REQUIREMENTS AND POLICIES: We are offering a long term (you can be on this for years), stable and well paid job. In return, we ask for the following: - You to sign a monthly agreement with our attorney - You to provide a valid ID of yourself - We will also ask you to hand over credenti...
Category: Customer Service       

i****llc
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| i****llc
|    United States
Hourly Rate: $10 - $18 / hr   |  Duration: 1-3 months  |  Posted: 7h, 25m ago  |  Ends: 14d, 15h  |   21 Proposals
Responsibilities: Opens claims in claims system and inputs all data related to claim based on information provided by the claims professional. Prepares claim folders and provides to the claims professional. Requests documents related to claims from insureds, brokers, outside administrators and underwriters. Orderly maintenance of physical claim files, including obtaining policy information and other documentation. Updates activity logs to track status of claims activity. Input reserves in claims system based on information provided. Handles general office administration duties such as tracking attendance, coordinating travel arrangements, maintaining itineraries and tracking expense reports.
Category: Customer Service       

e****nts
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| e****nts
|    United States
Fixed Price: $1,000 - $5,000   |  Posted: 10h, 47m ago  |  Ends: 29d, 12h  |   1 Proposal
Hospitality Internship (Shanghai, China) I represent a staffing company that works to supply hotels in China with English speakers to cater to their foreign customers. This job will include providing costumer service as a Customer Ambassador for Radisson or Howard Johnson Hotels in Shanghai. In China, these are luxury brand hotels and require a high level of customer service necessitating native English speakers. Requirements: Fluent in English, no Chinese language skills necessary Six or twelve month employment, with possible future employment Room and board at luxury hotel in downtown Shanghai Free meals $250/month stipend
Category: Customer Service       
Preferred Location: North America, Western Europe, Eastern Europe, Middle East & Central Asia, Central & South America, Australia/Oceania

H****Xia
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| H****Xia
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: 11h, 36m ago  |  Ends: 14d, 11h  |   2 Proposals
WESTERN EUROPE/ US/ CANADA ONLY If you have a good PC or laptop with a 2Ghz processor with 4 GB of memory with a decent broadband connection and you are able to work 20 -40 hours a week including weekends and holidays this may be the job for you. A great opportunity exists for articulate, intelligent people that are looking for a flexible home based opportunity to join a growing team of like-minded professional virtual receptionists. Your job will be to answer calls on behalf of a wide selection of businesses, take messages, handle issues and in some cases resolve problems. We are a growing business and are looking for people with experience in all areas of business including blogging, sales, marketing. Although you will be working from home you will be in constant contact with our growing network of people just like you; so you are never alone and always in good company! You must have fluent English verbal and written skills. You can test the speed of you internet connection at...
Category: Customer Service       
Preferred Location: North America, Western Europe

n****ngo
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| n****ngo
|    United Kingdom
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 14h, 6m ago  |  Ends: 14d, 8h  |   0 Proposals
I am looking for an assistant who can support in the following subjects: - Respond to calls from consumers and provide product consult - Web site translation dutch to french - Marketing activities such as content marketing
Category: Customer Service       
Preferred Location: Belgium

s****den
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| s****den
|    Netherlands
Hourly Rate: $15 - $20 / hr   |  Duration: Not Sure  |  Posted: 18h, 55m ago  |  Ends: 14d, 4h  |   28 Proposals
Customer Service Representative Job Responsibilities: Serves customers by providing product and service information; resolving product and service problems. Customer Service Representative Job Duties: Attracts potential customers by answering product and service questions; suggesting information about other products and services.Opens customer accounts by recording account information.Maintains customer records by updating account information.Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by ...
Category: Customer Service       

r****978
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| r****978
|    United States
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: 19h, 57m ago  |  Ends: 29d, 3h  |   6 Proposals
You should be very proficient in Customer Support and Virtual Assistance. Should have a pleasant personality and good communication skills. You should be able to learn things quickly and adapt to a challenging work environment. Job Description: We're looking for Customer Service Professionals. Agencies, please do not apply for this, we are looking for Individual providers only. PLEASE READ BEFORE YOU APPLY We are Aish E Technologies, a Customer Support startup firm based in Kolkata. We are expanding and want experienced Customer Support professional to work with us. You can choose to work remotely or we may call you to our office to work. We will only work with professionals from Kolkata, India. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality - Other Virtual Assistance responsibilites as...
Category: Customer Service       
Preferred Location: India

a****ani
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| a****ani *
|    India
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Mar 03, 2015  |  Ends: 13d, 18h  |   27 Proposals
We are seeking an experienced individual for our Support Center. Duties will include the following: 1.) Put together list of businesses from categories provided onto Excel spreadsheet. 2.) Use corporate email system to send and receive promotional advertising materials. 3.) Log into website chat program to answer website visitors questions. You will need to have the following experience: 1.) Write as well as speak English fluently. 2.) Knowledge of creating as well as maintaining Excel spreadsheets. 3.) Prior live chat experience. 4.) Have Skype (provide Skype ID) for meetings and training. 5.) Accept short term hours and beginning hourly rate. This position will begin as part time (20 hours/week). The starting rate will be $4.00/hour. Please do not bid on this project if you are not willing to begin at the hourly rate noted. We look forward to interviewing with you soon.
Category: Customer Service       
Preferred Location: Philippines

c****dle
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| c****dle
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 1-2 weeks  |  Posted: Mar 03, 2015  |  Ends: 13d, 17h  |   2 Proposals
Ability to communicate with potential customers via live chat, email and phone. Languages a plus: English, German, Spanish or French Organizational skills a must. Desired: Comfort on phone sales. Ability to do some light sales as well as customer service. Direct customers to deposit page after registration. Encourage deposit. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues Desired: Comfort on phone sales. Ability to do some light sales as well as customer service. Direct customers to deposit page after registration. Encourage deposit. Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       

t****der
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| t****der
|    Israel
Fixed Price: $30 - $50   |  Posted: Mar 03, 2015  |  Ends: 13d, 14h  |   19 Proposals
Seeking an assistant who is very detailed and can carry out work effectively. Will be given instructions on work needed to be done and time frame to complete. Must have access to reliable internet service as most communication will be done via email.
Category: Customer Service       

G****lMJ
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| G****lMJ
|    United States
Hourly Rate: About $8 / hr   |  Duration: Not Sure  |  Posted: Mar 03, 2015  |  Ends: 13d, 13h  |   38 Proposals
We want to add a Customer Support Representative to its team. In this role, you will proactively handle all communications with our clients and partners by providing information in response to inquiries, concerns and requests. Also, this person will troubleshoot issues quickly and and efficiently, as well as gather feedback from client interactions. You will work alongside the sales, business and product teams. If you are a passionate product expert and want the opportunity to take ownership of problems that come your way, this is the position for you. You Have: Strong organizational skills, customer-oriented, and ability to handle multiple and ever-changing priorities in a fluid startup environment. Excellent listening and communication skills in English (Able to communicate clearly through several different mediums: email, text message, chat and phone) Proficiency with Microsoft Word, Excel; Google Apps Passion for helping people and is solution-driven (You can delight partners and...
Category: Customer Service       

p****rve
 [?]
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| p****rve
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Mar 03, 2015  |  Ends: 13d, 12h  |   10 Proposals
Job Description Elance-oDesk connects businesses and talented independent professionals with unprecedented speed, ease and efficiency, through an online workplace where people love to work. Our Clients are small, medium, and large companies who want to hire and work with reliable, highly skilled knowledge workers. Our Freelancers are high-quality independent professionals (and teams) with skills in high demand who want to market and deliver their services online. We are searching for a customer-oriented individual to provide support to the most sensitive clients in our Client Support Group on the oDesk platform. RESPONSIBILITIES A Support Expert is responsible for creating customer delight through thoughtful, compassionate, and efficient communication. Specifically, the responsibilities of this role include: - Deliver high quality interactions with Clients over the phone and through email - Work cross-functionally to resolve Client issues - Address escalated Client issues - Meet...
Category: Customer Service       
Preferred Location: North America

E****nce
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| E****nce
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Mar 03, 2015  |  Ends: 13d, 11h  |   48 Proposals
We are starting up a new business in Chicago, IL. We are looking for a team of customer support team to receive calls on our inbound number and also handle the emails. We need 3 team members, who can speak and understand English very well. This is a full time and long term project, if you can't handle long term project then please don't apply.
Category: Customer Service       

m****pro
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| m****pro
|    United States
Fixed Price: Less than $500   |  Posted: Mar 03, 2015  |  Ends: 28d, 10h  |   7 Proposals
We are looking for a person with a high level of knowledge and relevant practical experience to create 80 questions for Google Apps: Google Calendar, Google Mail, Google Docs and Google Sheets. About 20 questions for each topic, total 80 questions. The test must contain 3 types of questions (simple choice, multiple choices, true/false) allocated among 4 skill levels (beginner, intermediate, advanced, expert) and organized among several task-based subtopics. Thank you for your interest!
Category: Customer Service       

o****bal
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| o****bal
|    Canada
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Mar 03, 2015  |  Ends: 28d, 6h  |   20 Proposals
Our Company has quick open doors for persuaded people to join us. We are interested in skilled receptionist with the desire, enthusiasm, determination towards oneself, has a hard working attitude, and winning mentality. Duties include: - Assisting customers through our chat facility - Administrative tasks - Builds and maintains customer relationships - Prepares reports of business transactions - Works in the chosen business area and reach the target budget REQUIREMENTS: - Sales enthusiast. - Committed and Hardworking. - Persevering and Persuasive. - Fluency in English. - Excellent interpersonal & communication skills. - Computer literacy. - Knowledge in Microsoft applications - Previous experience in sales and marketing is a plus. If you feel that you have the skills and qualifications required for this role, please apply with your CV. All applications will be considered.
Category: Customer Service       

n****vj5
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| n****vj5
|    Australia
Fixed Price: Less than $500   |  Posted: Mar 03, 2015  |  Ends: 13d, 3h  |   3 Proposals
We are looking for someone who can handle our customers in Sweden . We will give you briefing and we will give you knowledge base so you will be able to reply the customer questions yourself. We are talking about 5 - 10 calls per day and 5 - 10 emails per day maximum . You just need to reply them . We can forward the phone number of our hotline to your mobile and also you will be able to get the emails on your mobile phone. Please send your bid only if you are native from Sweden. You will get more details and information on chat.
Category: Customer Service       

j****_de
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| j****_de
|    Germany
Hourly Rate: $20 - $30 / hr   |  Duration: 7-9 months  |  Posted: Mar 03, 2015  |  Ends: 13d, 3h  |   5 Proposals
Job Summary: On behalf of the professional staff, the selected candidate will establish the initial customers contact and maintains the continuity of client rapport. ESSENTIAL DUTIES AND RESPONSIBILITIES: Creates a positive experience for every customer, every day by believing in and practicing The Experience Answers phones and handles calls in an efficient and friendly manner Fields calls appropriately for center associates Acts as liaison between technologists and the client Orders office supplies as needed Maintains supply of customers information sheets Pushes imaging via electronic interfaces Completes confirmation calls and provides preparation instructions to customers Faxes reports, billing information, and medical release forms as requested Qualifications Excellent interpersonal and communication skills Maintains clear communication with customers regarding mutual expectations. Computer experience necessary.
Category: Customer Service       
Preferred Location: United States

b****001
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| b****001
|    United States
Hourly Rate: $20 - $30 / hr   |  Duration: 7-9 months  |  Posted: Mar 03, 2015  |  Ends: 13d, 2h  |   14 Proposals
Description: We are seeking energetic and self-motivated individuals to fill the Customer Service Representative position. This position is responsible for providing a well stocked and maintained department while providing superior customer service. Responsibilities: - Provide excellent customer service - Answers customer questions regarding products and assists them with selections - Offering solutions to help meet financial goals. - Provides excellent customer service by answering product-related questions and helping customers locate store merchandise - Research product database, and other resources to resolve order processing or customer queries concerning information needed - Verify and look up information for system orders and upgrades - May perform the duties of Customer Service Assistant as needed JOB REQUIREMENTS: Minimum high school diploma or equivalent Friendly with exceptional communication skills Organizational and time management skills, ability to multi-task Profic...
Category: Customer Service       
Preferred Location: United States

b****001
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| b****001
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Mar 03, 2015  |  Ends: 13d, 2h  |   7 Proposals
BusinessNavigation is an Excel and SQL + Sharepoint application for internasjonal SMB. We need people that can learn the system and support our customers.
Category: Customer Service       
Skills: Microsoft Excel, VBA       

j****fms
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| j****fms
|    Norway
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: Mar 03, 2015  |  Ends: 13d, 2h  |   1 Proposal
Tasks: - customers management (over email / phone) - general support to the sales manager - eshop management (listings update) for   [obscured]  / + Ebay / Amazon - translations and website update for blog   [obscured]  / - online marketing activities (link building) under supervision of sales manager - (some) direct sales activities on specific customers. Company: Fast growing startup in the niche of spare parts for fitness equipment. We have a portfolio of customers in Germany / Austria and would like to expand quickly on the market. Profile: Looking for a long term cooperation -freelance based- to develop business in German speaking countries Required: German mothertongue, interest in technical issues. Payment Hourly payment + bonus on reaching targets Plan is to start with a 10 hours weekly cooperation and to move forward for additional commitment according to the result on the market.
Category: Customer Service       

p****ill
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| p****ill
|    United Kingdom
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