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Hourly Rate: Less than $10 / hr   |  Duration: 1-2 weeks  |  Posted: 1h, 3m ago  |  Ends: 14d, 22h  |   0 Proposals
Hello, I am in need of a virtual assistant/customer service. I own and operate 4 different drop shipping stores that are under Amazon, Ebay and Shopify. I need someone who can place order and answer emails.
Category: Customer Service       

M****240
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| M****240
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: 4h, 12m ago  |  Ends: 14d, 19h  |   34 Proposals
We are a web design agency with a number of clients we are offering this service to. Each website varies, however none have a significant amount of traffic. This job is appropriate for someone who already works online full time, and this would supplement your income. It would work like this: - You keep the chat console open on your PC in the background. - When a customer initiates a chat you will hear a sound. - Open up the chat window. - Assist with their query and, if required, create a ticket. - Record your time. (or we calculate your time from the chat logs). Sometimes there might be 5 people in an hour, sometimes one. We have a knowledge-base document where you can look up a query quickly and respond. Any query you are unable to solve you can create a ticket for us to deal with. We want the chat to be attended 24 hours per day. So there would be 3 positions available at different shift times. When you submit your proposal, please advise of the what hours you are avai...
Category: Customer Service       

n****oup
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| n****oup
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 1-2 weeks  |  Posted: 7h, 41m ago  |  Ends: 14d, 16h  |   22 Proposals
We are in need of 30 Customer Service/Sales agents located in the USA. Your responsibility: -Take inbound Calls for universities and cable companies -qualifying students for their school programs and transferring the calls -For Cable Company your task is to schedule installations. Must have a landline phone or reliable viop. Must be willing to work a minimum of 4 hours per day. We are looking for representatives to start tomorrow. Please contact us for details.
Category: Customer Service       

N****ell
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| N****ell
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 12h, 42m ago  |  Ends: 14d, 11h  |   10 Proposals
Provide Customer support and lead generation via email and phone including using email templates and contacting me with any questions that need to be answered immediately. Marketing/Admin support to a real estate agent including answering emails in a timely manner, schedule appointments, database maintenance, directed research, and maintaining ads. Help send monthly newsletter and maintain social media presence.
Category: Customer Service       

l****000
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| l****000
|    United States
Fixed Price: Less than $500   |  Posted: 15h, 19m ago  |  Ends: 29d, 8h  |   0 Proposals
Hi all, We are looking for a native japanese speaker to look after our customers. We are an online retail company and are rapidly expanding. We are looking for someone who meets the following requirements: Available 9am to 5pm to take Skype calls and reply to emails Native japanese speaker Has previous customer service experience Likes to deal with customers Please note this is not a full time position and can be combined with other work commitments. We need you to be able to check emails and take calls as and when they come in (maybe 5 to 6 emails and calls per day). The monthly salary is $350. Full training will be given. Please feel free to ask if you have any questions! Thanks
Category: Customer Service       

j****_de
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| j****_de
|    Germany
Fixed Price: Less than $500   |  Posted: 15h, 24m ago  |  Ends: 14d, 8h  |   0 Proposals
Hi all, We are looking for a native australian speaker to look after our customers. We are an online retail company and are rapidly expanding. We are looking for someone who meets the following requirements: Available 9am to 5pm to take Skype calls and reply to emails Native AU speaker Has previous customer service experience Likes to deal with customers Living in AU Please note this is not a full time position and can be combined with other work commitments. We need you to be able to check emails and take calls as and when they come in (maybe 5 to 10 emails and calls per day). The monthly salary is $350. Full training will be given. Please feel free to ask if you have any questions! Thanks
Category: Customer Service       

j****_de
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| j****_de
|    Germany
Fixed Price: Less than $500   |  Posted: 15h, 31m ago  |  Ends: 14d, 8h  |   2 Proposals
Hi all, We are looking for a native chinese speaker to look after our customers. We are an online retail company and are rapidly expanding. We are looking for someone who meets the following requirements: Available 9am to 5pm to take Skype calls and reply to emails Native chinese speaker Has previous customer service experience Likes to deal with customers Please note this is not a full time position and can be combined with other work commitments. We need you to be able to check emails and take calls as and when they come in (maybe 10 to 12 emails and calls per day). The monthly salary is $350. Full training will be given. Please feel free to ask if you have any questions! Thanks
Category: Customer Service       

j****_de
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| j****_de
|    Germany
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: May 25, 2015  |  Ends: 13d, 17h  |   33 Proposals
I am actively looking for someone who could take care of customer service for my startup. Every day we receive many emails to be answered. These people mainly want to learn about our products or complaining. Glitty is a young startup that has tripled its turnover in 2 months of existence. We manufacture high quality wooden accessories for Macbooks. Our products are mainly for wealthy clients who want a serivce after sales live up to their demands. The main task will be to respond to emails from customers and future customers by providing maximum detail & kindness. website :   [obscured]   Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via email in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - Very good English proficiency
Category: Customer Service       

i****our
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| i****our
|    Switzerland
Hourly Rate: $15 - $20 / hr   |  Duration: 7-9 months  |  Posted: May 25, 2015  |  Ends: 13d, 15h  |   41 Proposals
Hi There ? We're looking for someone to help provide customer service and help manage the day-to-day operations of our copywriting service. We need someone who is eager to learn, excited to help, and enthusiastic about helping our customers and prospective customers solve problems. We will provide paid training, plenty of room to grow with the company and earn, and plenty of support. Job Description: - Answer emails from current and prospective clients - Offer recommendations and suggestions for said clients and prospects - Answer queries and questions via Skype Text Chat (No video calls and no phone calls - just text chat on Skype) - Pre-Qualify prospects (We will teach you how - This does NOT require selling or cold contacting anyone... All of my prospective clients are contacting US, we never go out and find clients. You will never have to sell or cold contact anyone, just take orders and offer honest recommendations.) - Collect proper information from prospective clients - ...
Category: Customer Service       
Preferred Location: North America

s****e21
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| s****e21
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 25, 2015  |  Ends: 13d, 13h  |   37 Proposals
We are an ecommerce business looking for someone to handle: -email (sort, respond, customer support, manage etc) -chat support (for 2 ecommerce websites with low traffic- these get only 2-5 inquiries per week via chat) -possible phone support (though this would be in the future after you are familiar with our products) If this job goes well, we would consider adding more administrative tasks (inventory management, sales analysis, contacting suppliers, etc). Note skills in this last area (extra administration) are NOT necessary to apply. It will only be an option for the future. The current job is for chat support and email management (and possibly future phone support). Please include the phrase "chat and email support" at the beginning of your proposal. We prefer native English speakers (U.S., Canada, Australia, U.K etc) but will consider non-native speakers if your English skills are excellent. Pay is negotiable. We expect in the beginning that this will be le...
Category: Customer Service       

T****ght
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| T****ght
|    United States
Fixed Price: $1,000 - $5,000   |  Posted: May 25, 2015  |  Ends: 13d, 12h  |   3 Proposals
You will be a team player with sharp interpersonal skills and determination to achieve excellent service. You will be providing assistance to clients and colleagues relative to content and technical functions of our products. Responsibilities: Customer assurance in relation to content of solutions and technical characteristics Assisting through customer integration (pre-sale and post-sale state) Liaising with internal departments (Service Assurance, NOC, Developer teams, Sales Team, Product Managers) Liaising with customers in accordance with the superiors' instructions Develop a strong understanding of forex trading in order to better assist clients and colleagues in your day to day duties. Required: BSc in Computers or Finance Technical background (SQL, Unix, web services) 1+ Years experience in Customer Support Knowledge of customer service principles, practices and administrative procedures Adaptability, initiative, stress tolerance with organizational and listening skills...
Category: Customer Service       
Skills: Computer Skills, Customer support       

h****are
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| h****are *
|    Cyprus
Hourly Rate: $20 - $30 / hr   |  Duration: 1-2 weeks  |  Posted: May 25, 2015  |  Ends: 13d, 8h  |   13 Proposals
We Deal in any Technically issue & We try to give our service best for customer satisfaction. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Skills: Customer Service       

p****een
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| p****een
|    India
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 25, 2015  |  Ends: 13d, 5h  |   3 Proposals
I am looking for an individual or a call center that can aggregate targeted lists and make outbound calls to a qualified list of small businesses with a website or need a website. Our targeted geographic location is US and Canada.
Category: Customer Service       

w****ckz
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| w****ckz
|    United Kingdom
Hourly Rate: About $3 / hr   |  Duration: 4-6 months  |  Posted: May 24, 2015  |  Ends: 12d, 23h  |   5 Proposals
Our agency is currently looking for candidates to work on a part-time basis as an Outbound Customer Service Specialist. This position is a work-at-home opportunity so we will require you to be well equipped to provide remote work. The chosen candidate/s will work between 10-15 hours a week. To be considered for this role, we require the following: - Passionate customer service advocate - Strong time management and multi-tasking skills - Ability to be self-motivated and operate autonomously in a quiet, remote work environment - Capable of working through changes and challenges to achieve the desired result - Possess strong decision making ability and pay close attention to detail - A quick learner, reliable and can work under minimum supervision - Able to meet deadlines and can easily adapt to any kind of work environment - Available to work from Tuesday to Saturday between 2:00 AM to 6:00 AM (Manila Time) - Stable and reliable PC/laptop and broadband internet connection (1.0 Mbps...
Category: Customer Service       
Preferred Location: Philippines

m****4-7
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| m****4-7 *
|    Philippines
Fixed Price: Not Sure   |  Posted: May 24, 2015  |  Ends: 12d, 18h  |   8 Proposals
Looking for a non-voice or back office accounts? Urgent need: Must be College College grad Good Pay and HMO AREA: Mckinley Hills Pioneering and growing healthcare account
Category: Customer Service       

r****hez
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| r****hez
|    Philippines
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: May 23, 2015  |  Ends: 14d, 10h  |   6 Proposals
We are looking for someone Brisbane based who can assist with everything from Bookkeeping, to Order entry, Pick and pack, Customer Service, and mail processing as needed. Most can be from your location, though occasional meetings may be required.
Category: Customer Service       
Preferred Location: Australia

P****neo
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| P****neo
|    United States
Fixed Price: $500 - $1,000   |  Posted: May 23, 2015  |  Ends: 11d, 7h  |   94 Proposals
Respond to customer inquiries, using our email help desk Common inquiries from customers include: * Refund requests * Questions about the products they purchased * Shipping updates == When submitting a proposal, please answer these two questions: 1. Please describe your background in customer support using two paragraphs 2. Describe one of the challenges you had to overcome in the past and how you handled it
Category: Customer Service       

s****inc
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| s****inc
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 23, 2015  |  Ends: 11d, 7h  |   24 Proposals
We are offering online courses and looking for a Customer Service Agent to join our international team. Your responsibilities: - Respond to customer inquiries via email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues You will be responding to emails and taking phone calls in English and Spanish. Additional language is an advantage. This is a floating role - est number of hours per month - 20-30 hours - however actual number of hours will depend on the business needs and amount of customer queries received. You will join a team of permanent team members working in Customer Support. With time there is potential for role to become more permanent. Please confirm rate per hour incl. Elance fees. Looking forward to receiving your application. Many Thanks Anna
Category: Customer Service       

C****Tre
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| C****Tre
|    Ireland
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 22, 2015  |  Ends: 10d, 17h  |   13 Proposals
We are looking for a candidate with the following skills: - Strong interpersonal skills - Detail-oriented - Positive attitude - Knowledge of Microsoft Office Suite - Sales skills - Customer service experience Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality - Maintain customer service/sales sales statistics spreadsheets - Act as liaison between customers and fulfillment staff -Manage orders database Your qualifications: - MUST have Customer Service experience - Sales experience preferred - References or an established reputation preferred - Professional and courteous phone and email presence
Category: Customer Service       

D****ULA
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| D****ULA
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: May 22, 2015  |  Ends: 10d, 9h  |   28 Proposals
Looking for a person with excellent customer service skills to call/email customer with outstanding invoices and remind them that payment is due. This is an ongoing project that will only require less than 10 hours a week. A web based e-mail account and Skype private number will be provided.
Category: Customer Service       
Preferred Location: North America

M****ain
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| M****ain
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 22, 2015  |  Ends: 10d, 3h  |   3 Proposals
Hire an Accountant witrh this template to record and maintain accuracy with all of your business finances.Use this guide to complete an accounting project to manage bookkeeping ,taxes,and other financial information vital to your business..
Category: Customer Service       

a****008
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| a****008
|    India
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 21, 2015  |  Ends: 9d, 23h  |   28 Proposals
We're a luxury goods online retailer looking for help to provide our customers with top-quality customer service and support. Your tasks will include: * Answering customer service emails * Emailing customers about discontinued or out of stock products * Providing shipping estimates * Finding order tracking numbers * Answering questions about our store policies and returns * Entering orders on vendor systems * Contacting suppliers regarding purchase orders and delivery dates You will need to be familiar with Gmail, major U.S. shipping carriers' websites and policies, and be able to learn and work with our web-based customer and order management system, as well as our vendors' order management systems. Familiarity with Magento, BigCommerce, or Shopify systems a plus.
Category: Customer Service       
Preferred Location: United States

g****yle
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| g****yle
|    United States
Fixed Price: Less than $500   |  Posted: May 21, 2015  |  Ends: 9d, 22h  |   29 Proposals
I am currently speaking in the city who is able to assist me in answering all correspondence via email from customer, check the voicemail daily, and research answers to any questions customers may ask about the orders etc. I am looking to pay a flat rate bi- weekly and this person will answer emails throughout the day, check voicemail daily, call clients I'd needed, look up order info,etc. I am on a tight budget and I'm looking for someone who is fluent in English and English writing. there may be other pass on some occasions but currently I need an assistant as soon as possible.
Category: Customer Service       

s****tal
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| s****tal
|    United States
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