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Fixed Price: About $80   |  Posted: 1h, 34m ago  |  Ends: 14d, 22h  |   2 Proposals
We are currently working on a real estate project in Lyon. We are looking for a local who could assist us with some research.
Category: Customer Service       
Skills: Admin Assistant, Customer Service       

c****112
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| c****112
|    Poland
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: 9h, 26m ago  |  Ends: 14d, 14h  |   2 Proposals
*US & CA Applicants ONLY** Our growing US-based company is looking for an outbound customer service expert and virtual assistant. But this is not the usual VA job. We're looking for someone that would also enjoy contributing ideas and sharing their thoughts, while they do their job. We're basically looking for a talented, hard working person that would like to become a valuable member of our team. Not only do we work on fun and challenging projects, but as the company grows so does everyone's SALARY! And this position will have a direct impact on growing our sales! Too many companies just want to hire people for a low salary and get all the work they can out of them. We're much different! We know the success of our company is based on the success of our team members, and that's why we believe in creating a fun work process and rewarding those that deserve it. However, I do have to say that this job is not for everyone. We're really looking for that special person that cou...
Category: Customer Service       
Preferred Location: North America

t****ler
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| t****ler
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 4-6 months  |  Posted: 13h, 35m ago  |  Ends: 14d, 10h  |   22 Proposals
Job Description: Customer Support Specialist ? Individuals in this very important position are the face of the company once the sales cycle is completed. Customers interact with Customer Support Specialists more than with any other group within the company. Once the sales cycle is completed Customer Support Specialists assist new customers with the transition to using their new EMR. Once customers have been brought onboard, they take incoming support calls and emails for the purpose of documenting and resolving customer issues. Desired Skills & Expertise: - Understanding of and actual experience with the workflow of a doctor's office. - Prior exposure to and expertise with EMR packages. - Strong computer skills and familiarity with iPads. - Previous experience working in customer support positions. - Strong problem solving skills. - Experience with and a love for the environment of a startup company. - A "Can Do!" attitude and a "Make It Happen!" approach to...
Category: Customer Service       
Skills: Customer Service       

m****ent
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| m****ent
|    United States
Fixed Price: Less than $500   |  Posted: 16h, 15m ago  |  Ends: 14d, 7h  |   12 Proposals
We are an online motorcycle parts store. Currently experiencing growth and in need of a person to reply to customer emails, process orders and on-sell products to customer. All from the comfort of your own desk. Currently we need an employee 4 hours a day, Working hours are flexible. The following are vital skills for this role 1. Excellent grasp of the English language, specially grammar. 2. Excellent customer service skills 3. Knowledge of motorcycle parts (You will be tested).  Experience in: 1. Ebay 2. Emailing customer quotes 3. Motorcycle (preferred) or automotive industry experience Majority of work is done over the phone. Only 30 hours per week, $450 per month. Must be able to work independently and meet deadlines. Reply to this by detailing your experience from above only. If it doesn't contain these your application will be ignored.
Category: Customer Service       

p****017
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| p****017 *
|    Australia
Hourly Rate: Less than $10 / hr   |  Duration: 4-6 months  |  Posted: 18h, 4m ago  |  Ends: 14d, 5h  |   14 Proposals
We're looking for someone, once trained, will have a thorough understanding of our customer and brand voice. Will be heavily versed in all our products. Can create an answer sheet to FAQ's. And who can log all calls/ questions & how they were resolved Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Skills: Customer Service       

t****ggi
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| t****ggi
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Apr 15, 2014  |  Ends: 88d, 17h  |   22 Proposals
Philippines Customer Service Agent Wanted: **ATTENTION APPLICANTS**** All applicants who don't follow the instructions will not be considered. We're looking for someone who has experience leading a team, monitoring quality, creating training materials, and training new members. The following are tasks required by the agents you willl supervisor: A) Handle incoming phone calls and customer tickets from 9 AM to 5 PM EST Customer Service (California Time) Monday-Friday B) Ensure every ticket is solved C) Ensure notes are made in our CRM and the proper transaction is placed (if needed) for every transaction D) Provide weekly reports of hours worked E) Follow our customer service guidelines and standard procedures F) Handle outgoing phone calls and listen to voicemails to respond to customer inquiries G) Save sales and try to retain customers H) You must leave notes on every single transactions To APPLY: 1) You must have worked for a major companies and have significant customer servic...
Category: Customer Service       
Preferred Location: Philippines

a****ing
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| a****ing
|    United States
Fixed Price: $1,000 - $5,000   |  Posted: Apr 15, 2014  |  Ends: 13d, 17h  |   1 Proposal
IMPORTANT: note that if you are not a Dutch native or fluent speaker, your proposal will be reported to Elance as spam. JOB INTRODUCTION We are looking for Online Reputation Managers for our Dutch websites: lightinthebox(dot)com(slash)nl miniinthebox(dot)com(slash)nl This is a fixed position working from home, 5 days a week, 4 hours a day, going on indefinitely. Please consider this when you apply, don't send us a proposal if you are just looking for a short term or temporary job. JOB DESCRIPTION You will monitor and manage the reputation of our brands, listening, reporting and responding to what people are saying about us across the web. You might not handle the complaint directly (such as a refund or re-sending of goods), but will ensure that the right person handles the complaint and that the situation is resolved satisfactorily for the customer. Some interactions will be through specific review websites, others will be through other blogs or pages. You will have training se...
Category: Customer Service       
Skills: Customer Service, Dutch       

L****ltd
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| L****ltd
|    China
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: Apr 14, 2014  |  Ends: 13d, 9h  |   45 Proposals
Here is your opportunity to work for one of the leading online education companies in the country! We want our students to know how much we care about their success, and as a customer service representative, you are in the best possible position to communicate this. You will join an existing customer service team and will be provided with virtual training and reference materials. We are looking for someone to respond to customer emails from 3:00pm PST to 11:00pm PST Monday through Friday ONLY. This positions is 90% email customer service, and 10% virtual assistant. On rare occasion during these shifts, you may also be asked to perform simple admin tasks. *When applying, please state which shift you would like to apply for. Responsibilities: Evaluate, trouble-shoot and follow-up on customer issues via email Escalate to management when necessary Maintain regular and consistent attendance and punctuality Requirements: STRONG understand of the English language. Our customers ...
Category: Customer Service       

O****rep
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| O****rep
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Apr 14, 2014  |  Ends: 13d, 8h  |   25 Proposals
The administrative assistant will manage incoming product orders, handle emails and handle customer questions regarding print services and marketing design services. The assistant may also be required to manage appointment scheduling and servicing additional customer questions. #1 Service with love attitude #2 Love clients like family #3 Enjoy you job #4 Respond quickly to customer requests You would be administrative assistant to 14 years+ entrepreneurs and servicing the online print platform based on high quality printing products, service, and positive social impact. Please tell me what was the last book you read or listened to. What cause are most passionate about? Why should we hire you?
Category: Customer Service       

i****aso
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| i****aso
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Apr 14, 2014  |  Ends: 13d, 7h  |   25 Proposals
***Must be HIPAA Compliant*** ***Must be HIPAA Compliant*** Require Phone Support during 9-5 business hours (Eastern Standard Time) to assist front desk. Prefer native English speakers with Standard American English (SAE) or Received Pronunciation (RP) accent. Your services will be utilized if a patient dials 0 to reach our front desk but is unable to. You will then take a message and email it to our secretary/office assistant. 40-50 Calls/day
Category: Customer Service       

A****rts
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| A****rts
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 14, 2014  |  Ends: 5d, 4h  |   3 Proposals
Estimated duration: Ongoing Personal assistant needed for booking surf lessons. --- Answer phone --- Give directions --- Make sure clients are happy --- Send important documents via email MUST BE LOCATED IN CALIFORNIA - PREFERABLY IN SAN DIEGO, CA
Category: Customer Service       
Preferred Location: United States

w****t01
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| w****t01 *
|    United Kingdom
Fixed Price: Less than $500   |  Posted: Apr 14, 2014  |  Ends: 2d, 0h  |   16 Proposals
My client is looking for someone who can work for a full time support and to join my team. About the job: Our customers place orders on our website and we are looking for one person to handle the order and item processing for our company. We sell wireless computer networking products. We do not require proficiency in this area but if you are familiar with WiFi and computer networking it would be a plus. This job requires good English communication skills both verbal and written. Tasks: 1. Approve website orders based on our instructions. 2. Review drop ship Purchase Orders to our suppliers. 3. Monitor out of stock items (backorders). Update stock levels in our system when needed. 4. Email correspondence / Customer Service with customers. 5. Other tasks such as updating items on our website. There will be other tasks involving making sure our business processes run smoothly. Tracking customer returns. Other tasks such as writing ecommerce website product description updates, SEO,...
Category: Customer Service       

m****fab
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| m****fab
|    Philippines
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Apr 13, 2014  |  Ends: 27d, 11h  |   9 Proposals
If you are based in Western Europe, have a good PC or laptop with a 2Ghz processor with 2 GB of memory with a decent broadband connection and you are able to work 8-40 hours a week including weekends this may be the job for you. A great opportunity exists for articulate, intelligent people that are looking for a flexible home based opportunity to join a growing team of like-minded professional virtual receptionists. Your job will be to answer calls on behalf of a wide selection of businesses, take messages, handle issues and in some cases resolve problems. Although you will be working from home you will be in constant contact with our growing network of people just like you; so you are never alone and always in good company! As we are a fast growing and ambitious company there is a massive opportunity for advancement into areas such as sales, marketing, account management, training, recruitment, blogging, researching, copy-writing, translating, supervising, quality auditing and man...
Category: Customer Service       
Preferred Location: Western Europe

n****ngo
 [?]
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| n****ngo
|    United Kingdom
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Apr 13, 2014  |  Ends: 27d, 11h  |   16 Proposals
Now Hiring Quality Customer Service Professionals $9-$16 per hour/15 hr week minimum, no weekly cap on hours. Join NLM Consulting Inc. and find the perfect balance between your work, life, and family! NLM Consulting Inc. is looking for the following: ?Self-motivated individuals ?Professional and capable of providing a high level of service ?Positive and optimistic ?Punctual, dependable and honors all time commitments Provide world-class customer service, sales, and support to Fortune 500 companies in the fields of healthcare, retail, technology, telecommunications, and travel & hospitality. ?Be your own boss ?Work virtually from home ?Flexible schedules ?Unlimited earnings potential ?You select the brands you want to service NLM Consulting Inc. provides you: ?Professional and knowledgeable coaching and support ensuring your success ?Low consultant fees ?Reimbursement for out-of-pocket expenses once quotas are met If you reside in the states of AZ, CA, DE, GA, IN, KS, K...
Category: Customer Service       
Preferred Location: North America

n****ing
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| n****ing
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Apr 13, 2014  |  Ends: 12d, 8h  |   34 Proposals
Hi there, I run a socially conscious yarn business and my second in command works remotely from me. As we continue to grow so do our customer service needs. We need help to get items off of our plate. This includes: -handling customer service inquiries as they relate to tracking (you will need to learn how to use our cloud-based tracking system and figure out what's up) -handling questions about technology how-to's on our website. We attract an older customer so things like, "I can't get this coupon code" need to be worked out -manual order entry (again, this is handled through our cloud based systems) Ideally, you will learn about our product lines too and it helps if you do have an art/creative background so you can more fully answer questions. (By example, eventually we would want you to handle a question like, "I want to make a sweater for my granddaughter what should I use and how much") I have small research projects that I need done as well. This can be ...
Category: Customer Service       

D****GY1
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| D****GY1
|    United States
Fixed Price: Less than $500   |  Posted: Apr 13, 2014  |  Ends: 12d, 7h  |   5 Proposals
Requirements and responsiblities: fluent Finnish and good English for full time job Customer support experience is a bonus Work with customers email handling, live chat support, support over the phone Working hours Monday - Friday 9 am - 6 pm EST Estimated budget 4000 uah = around $400 monthly
Category: Customer Service       

a****oup
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| a****oup
|    Ukraine
Hourly Rate: $10 - $15 / hr   |  Duration: 1-2 weeks  |  Posted: Apr 13, 2014  |  Ends: 12d, 5h  |   18 Proposals
Reposting this job as we are resuming our search to fill this role. We are an online business with a mission to make a real impact on people's lives. We are growing and need help handling customer support calls and billing inquiries. Here are specific examples of the type of support we need: - During agreed upon hours, answer phone calls. The majority of calls will be billing-related. - Any technical calls will be very basic -- you do not need technical expertise to handle them. - Return messages from customers that go unanswered by calling them back or sending an email, as appropriate. - Review billing questions from customers and complete a quick survey to analyze the matter before escalating to a manager. - Handle online customer support tickets. We seek someone who can be available throughout the day, although we do have some flexibility. We are a small team that is passionate about what we do. We aim to do high quality work with a high degree of professionalism, but also aim t...
Category: Customer Service       
Preferred Location: North America

o****ate
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| o****ate
|    United States
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