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Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 8h, 38m ago  |  Ends: 14d, 15h  |   5 Proposals
Looking for someone that can help follow up with insurance leads. I use Velocify as my CRM. Experience on the phone is ideal. No heavy accents please.
Category: Customer Service       
Skills: Phone Support, Sales, CRM, Outbound Sales       

S****rt1
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| S****rt1
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: 16h, 57m ago  |  Ends: 14d, 7h  |   25 Proposals
The Operations Assistant I position works directly with the Policy departments at Elance handling incoming tickets and requests for assistance. We are looking for someone who: Has a demonstrated ability to learn and adapt to different situations quickly. - Possesses excellent problem solving and critical thinking skills. - Works well as a member of a team. - Possesses a high degree of integrity and trustworthiness. - Is comfortable functioning in a dynamic environment supporting the Policy department with limited supervision. - Can handle repetitive tasks while remaining detail oriented. - Has excellent command of the English language (specifically written, with emphasis on grammar and spelling). In addition this individual will need to: - Have a reliable Internet connection and utilities as this individual will be a key member of our team and stable Internet connectivity is critical to success in the role. - Have the ability to Skype and conference as needed with other Elance team m...
Category: Customer Service       

E****nce
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| E****nce
|    United States
Fixed Price: About $85   |  Posted: 21h, 2m ago  |  Ends: 1d, 2h  |   3 Proposals
I am looking for a person for an on-going position who can prepare interview preparation and coaching questions across a wide range of industries and positions. It involves between 8-15 hours of work a week. You must have: - an excellent standard of written English which is grammatically correct - be able to work independently and carry out online research - have confident spoken English, sufficient to communicate in vision on skype - able to structure, write consisely and coherently - analyse data, think independently and make decisions - good word and powerpoint skills - reliable, self motivated and can work to short deadlines - able to consistently deliver quality work Whilst training will be given via Skype interested applicants will be asked to carry out an exercise to assess skills. Generally the majority of the work involves: - assessing and researching the job specification to access the technical competence and behaviour values required - writing bespoke and challeng...
Category: Customer Service       
Skills: Research, Content Writing, Recruiting       
Preferred Location: India/Southern Asia, Eastern Asia

e****ley
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| e****ley
|    United Kingdom
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jul 11, 2014  |  Ends: 13d, 20h  |   2 Proposals
Hi, We are looking to increase our team of freelance supporters working from home doing e-mail support to clients. We are running a e-commerce selling health supplement in Europe. We are looking for 5 new people in one of the following languages: Dutch Swedish Norwegian Please indicate your experience, language and price pr. hour and I will get back. Looking forward to hear from you. NB: Please write your application in local and english. If only english we will reject it.
Category: Customer Service       

m****s29
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| m****s29
|    Latvia
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Jul 10, 2014  |  Ends: 12d, 20h  |   5 Proposals
Required Tele callers / appointment setters for Western Australia People willing to do 10 hours of cold calling per week at $50/week pay minimum with great commission (up to $150/week earning potential), they need to have * Neutral accents (so no strong accents that sound like outsourced callers) * Previous calling experience, so need at least 2 recordings to be sent through. Min 1 to to become eligible.
Category: Customer Service       
Skills: Telemarketing       

E****tVA
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| E****tVA *
|    India
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Jul 09, 2014  |  Ends: 27d, 9h  |   4 Proposals
Are you passionate about making the world a better place and creating positive transformation? We are a Life Coach Training Institute looking for a full time receptionist . Job Responsibilities include: - Answering Live Phone Calls - Answering Basic Questions over the phone - Schedule Appointments for our Sales and Support Staff - Answer Support Emails - Various Administration Duties We are looking to hire someone located in Portland, OR. Your hours will be Mon - Fri 9am - 5pm PST. Your pay will be $15/hr. You will work from your home office for the first 1-3 months, then will transition into working full time from our office located in Portland. Please respond if you meet the following: - You are a strong and clear communicator - You have a strong work ethic - You can multitask - You are trainable - You have a passion for helping others - You are excited to be part of a strong dynamic team We look forward to connecting with you and welcoming you to our team!(ID: 593191...
Category: Customer Service       
Preferred Location: United States

P****elp
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| P****elp
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Jul 09, 2014  |  Ends: 27d, 9h  |   33 Proposals
Are you passionate about making the world a better place and creating positive transformation? We are a Life Coach Training Institute looking for a full time receptionist . Job Responsibilities include: - Answering Live Phone Calls - Answering Basic Questions over the phone - Schedule Appointments for our Sales and Support Staff - Answer Support Emails - Various Administration Duties We are looking to hire someone to work virtually from outside of the United States. Your hours will be Mon - Fri 9am - 5pm PST. Your pay will be $8/hr Please respond if you meet the following: - You speak clear English with a very minimal accent - You are a strong communicator - You have a strong work ethic - You can multitask - You are trainable - You have a passion for helping others - You are excited to be part of a strong dynamic team We look forward to connecting with you and welcoming you to our team!
Category: Customer Service       
Preferred Location: India/Southern Asia, Eastern Asia

P****elp
 [?]
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| P****elp
|    United States
Hourly Rate: $10 - $20 / hr   |  Duration: Not Sure  |  Posted: Jul 09, 2014  |  Ends: 11d, 20h  |   52 Proposals
Hi, We are looking to increase our team of freelance supporters working from home doing e-mail support to clients. We are running a e-commerce selling health supplement in Europe. We are looking for 5 new people in one of the following languages: English Dutch Swedish Norwegian Please indicate your experience, language and price pr. hour and I will get back. Looking forward to hear from you.
Category: Customer Service       

m****s29
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| m****s29
|    Latvia
Fixed Price: More than $10,000   |  Posted: Jul 08, 2014  |  Ends: 26d, 11h  |   11 Proposals
English Fluent Spanish Fluent Customer Service - supportive friendly smart Customer Service Agent Job Description: Job Description Responsible for handling customer inquiries, requests and complaints through phone and email. Provide the customer with a solution oriented customer service experience which addresses the customer issue/request and is clear, honest, positive and constructive. Take ownership of addressing customer issues by managing the stakeholders (customers,management, factory and fulfillment), processes (action lists, escalations, and refunds) and the systems (order system). Be pro-active in proposing improvements and informing management on recurring customer issues. For orders where the customer has uploaded their own logo the candidate will review the logo for feasibility in terms of design and dimensions. The candidate will have to use its judgment and where needed take initiative to make changes to the image and propose these changes to the customer. Provide ...
Category: Customer Service       
Skills: Customer Service, English, Spanish       
Preferred Location: India/Southern Asia, Eastern Asia, Central & South America

A****nLR
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| A****nLR
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 1-3 months  |  Posted: Jul 08, 2014  |  Ends: 11d, 11h  |   62 Proposals
Our company, a location-based mobile advertising platform, needs a personable and patient individual to assist with email inquiries on how to sign-up and use our website. We'd like a response within 24 hours of receiving the email. The task is a simple process--we are just too busy to respond consistently. Looking for about 3-4 hours a day, asap, for the next 1-3 months. Please contact me if interested.
Category: Customer Service       
Preferred Location: North America

M****riW
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| M****riW
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Jul 08, 2014  |  Ends: 11d, 7h  |   31 Proposals
We are looking for someone who has access to high speed internet to allow for incoming and outgoing calls via Google Voice/Skype. We are looking for someone who is friendly and has the ability to build rapport and confidence with our clients. We need someone who is comfortable speaking English on the phone with clients and entering basic data for every call. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Answer incoming calls in a professional manner. - Make outgoing calls and follow up with clients to schedule appointments - Respond to inquiries from clients with clear expectations about the services we offer. - Build rapport with clients - Gather information and enter data into CRM - Maintain clear comprehensible notes for each client - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred - Good English is a must - 2-ye...
Category: Customer Service       
Skills: Customer Service       

m****321
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| m****321
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jul 08, 2014  |  Ends: 11d, 5h  |   12 Proposals
Your qualifications: - Basic experience with technical support for electronics and/or experience in the bicycle industry/sport - Experience in order processing - preferably through an online store - QuickBooks familiarity and ZenDesk a bonus, but not essential. - Experience in managing and organizing documents - Strong written and verbal communication skills - Excellent organizational and time management skills - Efficient with data entry - Attention to detail and ability to prioritize - A complete Elance profile - References or an established reputation on Elance preferred Job Description: We sell high end bicycle electronic accessories to the competitive/performance cycling market in the USA. I am looking for someone proficient in English and with experience in dealing with Your responsibilities: Order processing via our online store and Amazon warehouse services - Prepare files and maintain file storage and file retrieval systems - Email management including t...
Category: Customer Service       
Preferred Location: Philippines

i****rts
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| i****rts
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jul 08, 2014  |  Ends: 11d, 4h  |   9 Proposals
Hello, We are looking for someone the can help mums and dad's with any issues they might have while using our site or questions about orders. You will work closely with customers and our print facility to resolve promlems. We also have a UK site that we just launched. We use a ticket management software that is easy to use. Customers are very important to us so the greatest of care must be used. Only people in Ireland need apply. Adobe skills a big plus
Category: Customer Service       
Preferred Location: United Kingdom

Z****938
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| Z****938
|    United States
Hourly Rate: $3 - $6 / hr   |  Duration: 7-9 months  |  Posted: Jul 08, 2014  |  Ends: 10d, 23h  |   15 Proposals
Looking for a very organized person to Join client Services Coordinator team ABOUT THE RIGHT CANDIDATE This role is a long-term contract, the ideal candidate will be looking for a long term job There will be a 2months probation period You will start at minimum 15/25hrs a week and move to 35/40hrs a week based solely on your performance The working hours will be 3hrs to 5hrs between Monday to Friday 12noon and 6pm UK Time Please do not apply if you cannot commit to fixed hours (there is certain amount of flexibility which can be discussed at the interview) ONLY candidate that can commit to a minimum of 15hrs a week would be considered JOB REQUIREMENTS Ability to clearly articulate email correspondence as directed Ability to research, digest, analyze and present material clearly and concisely; Ability to adapt and willing to learn new software Proficiency in all Microsoft office Has experience creating templates in word and excel Accuracy and attention to detail is a BIG plus ...
Category: Customer Service       
Preferred Location: Central & South America, Africa

D****013
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| D****013
|    United Kingdom
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: Jul 08, 2014  |  Ends: 21d, 18h  |   9 Proposals
It's a start-up company in North Seattle , Build life enhancing relationships with clients (internal and external) through the following tasks: Answer phones, route calls, sell company services to homeowners via inbound telephone calls, schedule services, and enter notes in customer database, scanning, copying, bookkeeping, and running errands. *2+ years customer service experience, with 1 year in sales (preferred) * Certified Salesperson (SCPS), National Professional Certification in Sales Responsibilities: ? Greet and help customers, candidates, and other visitors to office. * Answer basic questions from customers and prospects about company services. * Explain company services to prospective customers (homeowner and commercial entities) from inbound *Telephone calls and close sales. * Schedule new and current customers for service. * Maintain accurate records of important customer comments and interactions. * Use web-based software to schedule startup and recurrin...
Category: Customer Service       
Preferred Location: United States

h****ang
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| h****ang *
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 3-4 weeks  |  Posted: Jul 08, 2014  |  Ends: 10d, 20h  |   40 Proposals
You will be expected to interact with customers using support software. You should have great phone conversation manner and have good judgement to help customer the best way you can. Be super proficient in English is a must! Job Description: You are to join the support staff for a eCommerce company. We are looking for friendly individual to join our support team to bring the best customer service experience to our customers. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Skills: Customer Service       

p****lau
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| p****lau
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jul 07, 2014  |  Ends: 10d, 9h  |   23 Proposals
*US Candidates Only We are seeking individuals to support our customers with services related to our ecommerce management software. We provide order management and inventory management for ecommerce businesses. The software is very user-friendly and we will train on the product, mainly would need to guide users through certain processes. Our customers generally have an ecommerce store, and sell on Amazon and ebay.
Category: Customer Service       
Preferred Location: United States

h****123
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| h****123
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Jul 07, 2014  |  Ends: 85d, 8h  |   8 Proposals
Philippines Customer Service Agent Wanted: Please do not apply unless you perform the following: 1) Attach a voice sample 2) Please tell me why you are highly qualified to begin. 3) Please confirm your internet speed 4) Please confirm and provide proof you live in a stable environment (no major power outage issues or weather issues) 5) Please confirm you're immediately available for full time work 6) Please tell me why you left your last job 7) Provide references/proof of a track record 8) You must make this your exclusive job We're looking for someone who has experience leading a team, monitoring quality, creating training materials, and training new members. The following are tasks involved: A) Handle incoming phone calls and customer tickets from 9 AM to 5 PM EST Customer Service (California Time) Monday-Friday B) Ensure every ticket is solved C) Ensure notes are made in our CRM and the proper transaction is placed (if needed) for every transaction D) Provide weekly reports of h...
Category: Customer Service       
Preferred Location: Philippines

a****ing
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| a****ing
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Jul 07, 2014  |  Ends: 85d, 6h  |   17 Proposals
- Organizational skills - Excellent Spoken and Written English - Ability to multitask - Dedication - Reliability Job Description: We're looking for a Customer Service Agent. Your responsibilities: Our remodeling firm is seeking a customer service agent. Customer Service agent will: 1) Answer phone 2) Check Faxes 3) Inbound Email Review 4) Resolve issues of a 1st level nature 5) Route messages to team for 2nd level or higher type disputes 6) Research client issues and return calls to resolve if needed. 7) Respond to customer inquiries via chat, email and telephone in an efficient and effective manner 8) Evaluate, trouble-shoot and follow-up on customer issues 9)Maintain regular and consistent attendance and punctuality 10) Log Calls to a online sheet for quality review 11) Electronically sort documents that come into emails, faxes, and other programs into files for the administrative team to process 12) Potential outbound calls to vendors, tenants, and owners 13) Insure vendors...
Category: Customer Service       

J****ion
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| J****ion
|    United States
Fixed Price: Less than $500   |  Posted: Jul 07, 2014  |  Ends: 10d, 5h  |   4 Proposals
We are a company that hosts 1-1/2 day or 2 day events across the country and are looking for an event coordinator in San Francisco to help run the events. Responsibilities include: - Put materials out for attendees - Set up projector - Assist event speaker - Assist attendees with any issues - Take attendance - Receive feedback - Report issues to our team We will continue to host events in San Francisco throughout 2014, so we can provide consistent work for applicants. Event management experience is not necessary
Category: Customer Service       
Preferred Location: United States

C****ine
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| C****ine *
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: Jul 07, 2014  |  Ends: 25d, 4h  |   15 Proposals
NOTE: You MUST be located in the USA in order to apply to this job. We operate 2 online stores and need an exceptional customer service representative, administrative assistant and sales person. Some of the tasks you will be responsible for: - Handling of telephones. You will be taking incoming phone calls from customers. You will also be dealing with vendors. - Responding to customer service emails. This includes emails from customers as well as from vendors. - Taking care of phone orders as well as online orders. - Online chat with customers. - Entering purchase orders. - Taking care of returns. - Checking on status of orders. - Sales. This will be inbound sales. Taking care of sales inquiries by phone, email and chat. Creating quotes and following up on them. - Data entry. Hours: - To start it will be 10am - 3pm Eastern Standard Time. After a probationary period and depending on work flow this might increase. At most the job would require is 40 hours per week from 9am to 5pm ...
Category: Customer Service       
Preferred Location: United States

s****ius
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| s****ius
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Jul 07, 2014  |  Ends: 10d, 3h  |   53 Proposals
Hello, We are looking for a RELIABLE customer service/virtual assistant to help with day to day tasks. You must have excellent communication skills, be able to complete tasks and figure out solution with minimum oversight. The ideal canidate must be very organized, reliable, have excellent communication skills and speak perfect English.
Category: Customer Service       

m****emy
 [?]
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| m****emy
|    United States
Fixed Price: Less than $500   |  Posted: Jul 07, 2014  |  Ends: 9d, 19h  |   0 Proposals
For a children's speech recognition research - We are looking for children's voice recordings. The research is being conducted by the Technion ? Israel Institute of Technology and Linguistech Solutions Ltd. As part of the research process, it is necessary to create a large database of children's voice recordings. The recordings and all identifying details of your child will be used anonymously for internal research and development purposes only. Requirements: 1. Ages 7-12. 2. American native child, born to American native parents. 3. Child with no speech impairment. 4. Priority will be given to a parent with 2 children's recording (brothers). The task is easy and simple: All you have to do is get into the link we will send you, and record your child repeating the words he hears. Please see the attached document with the full details. If you are interested, please send us a sample of your child's voice, saying the following: "The dog is in the yard" "The boy eats...
Category: Customer Service       

L****TS1
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| L****TS1 *
|    Israel
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