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Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: 5h, 38m ago  |  Ends: 14d, 18h  |   13 Proposals
Hi I'm looking for a part time virtual assistant for a long term contract. You will be managing a few social media accounts, Amazon customer service by calling US based customers for feedback, data entry, product and internet research and various admin tasks.You will be dependable, available to work at your scheduled time, be able to multitask, and most importantly....pay attention to details. Your qualifications: - Previous experience as an administrative assistant preferred - Fast Internet connection - Strong understanding of Internet and online communication tools - Ability to multitask and take on multiple projects - Ability to meet deadlines - Strong communications skills and attention to detail a must -Must be able to write, speak, and understand English. -Start Immediately Interview by Skype
Category: Customer Service       
Preferred Location: Philippines

t****010
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| t****010
|    United Kingdom
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: 12h, 24m ago  |  Ends: 14d, 11h  |   20 Proposals
Hi, we need someone to respond to customers and I wanted to talk to you about it. Have you used systems like Zendesk? Also, have you used support chat systems like Olark? Thank you!
Category: Customer Service       

a****ork
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| a****ork
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: 14h, 59m ago  |  Ends: 14d, 9h  |   15 Proposals
I have a need for a virtual assistant to help me with some random items, following up on billing, calling ATT or other telephony companies to follow up on installations (as I work in Technology and computers). It would be best if you had other clients, since I will need your assistance during business hours, but will need your help as needed during the week. You will be paid for the time you work and projects that you work on, but it will be expected that you regularly check email when you are off the "clock" You should have reliable, and ready access to a phone, and email, as well as good communication of english. Thank you.
Category: Customer Service       

p****ter
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| p****ter
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: 17h, 3m ago  |  Ends: 29d, 6h  |   14 Proposals
We are looking for a customer service representative that has knowledge about dietary supplements. We need someone online most of the day and that can answer emails and calls as soon as possible. Our work load at this time is not very high but is increasing every month. If you work currently as a customer service representative and have free time to help us please apply to our position. Thank you!
Category: Customer Service       

s****cas
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| s****cas
|    Argentina
Hourly Rate: $3 - $8 / hr   |  Duration: 7-9 months  |  Posted: 17h, 4m ago  |  Ends: 14d, 6h  |   49 Proposals
We are an electronics recycling company providing a pickup service to residents and small businesses throughout the US. This is a position requiring communication with clients through the internet. You will be required to send emails and follow up with past customers through our online system. There will be no phone communication. A few job duties include: - Filtering customer leads to sales reps - Following up with past customers - Sending customer service surveys - Following up with unresponsive customers - Data Entry Available Job hours(PST): Monday - Friday 8AM - 5PM
Category: Customer Service       

a****345
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| a****345
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: 7-9 months  |  Posted: 18h, 32m ago  |  Ends: 14d, 5h  |   3 Proposals
We are looking for a native Norwegian person who can help us with various administrative work such as email handling and reading and reviewing our website. We are a Netherlands based company having various babysitter websites connecting parents with babysitters. Our website is a selfservice tool enabling parents and babysitters from the same neighborhood to connect with each other. The work involves: - Reviewing the website - Replying to emails from our users - Translating sentences (website is translated but we'll need some translations if we release new features) - On demand tasks (i.e. approaching partners to cooperate with, checking new features) The work can be done from home. Communication will take place through skype with the founder in the Netherlands.
Category: Customer Service       
Preferred Location: Norway

2****ids
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| 2****ids
|    Netherlands
Fixed Price: $1,000 - $5,000   |  Posted: 22h, 0m ago  |  Ends: 6d, 1h  |   15 Proposals
Eyes Wide Open Life is looking for a virtual Customer Service Manager. Our company's mission is to support and empower people to create their lives and businesses awake, aware and on their terms. Job descriptions include: - Managing the customer support helpdesk (Responding to customer inquiries, supporting customers getting access to materials through our platforms, processing membership cancellations and upgrades/downgrades, etc.) - Assigning tickets appropriately to team members - Welcome calls - Prepping coaching call agendas - Collections and accounts receivable - Additional administrative support as needed Time commitment is approximately 25-30 hours a week. Requirements: - English speaking - Customer service experience a plus - Passionate about service, entrepreneurship and financial liberation - Strong verbal and written communication skills - Experience with database management systems a plus - Highly organized and detail oriented - Enjoys problem solving and working w...
Category: Customer Service       
Preferred Location: North America

A****orn
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| A****orn
|    United States
Fixed Price: Less than $500   |  Posted: May 27, 2015  |  Ends: 1d, 16h  |   26 Proposals
Looking for a full time assistants to help with the following: 1. Sales 2. Customer Service 3. Order Processing Requirements 1. problem solving 2. eye for detail 3. very good in English 4. available on Sat, Sun, Mon, Tue, Wed - 9pm to 5am (Philippines Time) Other requirements 1. stable internet connection 2. minimal power outages Please use your expected monthly salary as bid/proposal $ amount.
Category: Customer Service       

w****mng
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| w****mng *
|    Australia
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: May 26, 2015  |  Ends: 5d, 12h  |   7 Proposals
We are a small start-up company. There are only five of us and we need someone that can help us out by taking over occasional phone duties by answering our calls, calling back our customers and doing online demos of our software when required. This is a on demand job but critical to our success. If you are a regular to yoga classes or Pilates type classes and fitness studios or is into wellness, that's a huge plus since these are our clients. What we will require from you. - Be Authentic and professional in representing us - I great persona, great tone and enthusiasm - Social media (Twitter, Facebook, Google +, Blog) - Good computer skills - Knowledge of the yoga/pilates/holistic/wellness business - Be available on demand most of the time when needed to answer calls - Understands the importance of a good reputation - Smart phone (iPhone or Android phone) - Reads yoga magazines and takes classes - Knows Skype Why would you want to do this? - This is a great opportunity for you if...
Category: Customer Service       
Preferred Location: North America

l****ams
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| l****ams
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 1-2 weeks  |  Posted: May 26, 2015  |  Ends: 13d, 11h  |   38 Proposals
Hello, I am in need of a virtual assistant/customer service. I own and operate 4 different drop shipping stores that are under Amazon, Ebay and Shopify. I need someone who can place order and answer emails.
Category: Customer Service       

M****240
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| M****240
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: May 26, 2015  |  Ends: 13d, 7h  |   68 Proposals
We are a web design agency with a number of clients we are offering this service to. Each website varies, however none have a significant amount of traffic. This job is appropriate for someone who already works online full time, and this would supplement your income. It would work like this: - You keep the chat console open on your PC in the background. - When a customer initiates a chat you will hear a sound. - Open up the chat window. - Assist with their query and, if required, create a ticket. - Record your time. (or we calculate your time from the chat logs). Sometimes there might be 5 people in an hour, sometimes one. We have a knowledge-base document where you can look up a query quickly and respond. Any query you are unable to solve you can create a ticket for us to deal with. We want the chat to be attended 24 hours per day. So there would be 3 positions available at different shift times. When you submit your proposal, please advise of the what hours you are avai...
Category: Customer Service       

n****oup
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| n****oup
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 1-2 weeks  |  Posted: May 26, 2015  |  Ends: 13d, 4h  |   26 Proposals
We are in need of 30 Customer Service/Sales agents located in the USA. Your responsibility: -Take inbound Calls for universities and cable companies -qualifying students for their school programs and transferring the calls -For Cable Company your task is to schedule installations. Must have a landline phone or reliable viop. Must be willing to work a minimum of 4 hours per day. We are looking for representatives to start tomorrow. Please contact us for details. All candidates who are in the USA ONLY please add me to your skype for an interview nlee.mydct Thank you
Category: Customer Service       
Preferred Location: North America

N****ell
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| N****ell
|    United States
Fixed Price: Less than $500   |  Posted: May 26, 2015  |  Ends: 27d, 20h  |   4 Proposals
Hi all, We are looking for a native japanese speaker to look after our customers. We are an online retail company and are rapidly expanding. We are looking for someone who meets the following requirements: Available 9am to 5pm to take Skype calls and reply to emails Native japanese speaker Has previous customer service experience Likes to deal with customers Please note this is not a full time position and can be combined with other work commitments. We need you to be able to check emails and take calls as and when they come in (maybe 5 to 6 emails and calls per day). The monthly salary is $350. Full training will be given. Please feel free to ask if you have any questions! Thanks
Category: Customer Service       

j****_de
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| j****_de
|    Germany
Fixed Price: Less than $500   |  Posted: May 26, 2015  |  Ends: 12d, 20h  |   0 Proposals
Hi all, We are looking for a native australian speaker to look after our customers. We are an online retail company and are rapidly expanding. We are looking for someone who meets the following requirements: Available 9am to 5pm to take Skype calls and reply to emails Native AU speaker Has previous customer service experience Likes to deal with customers Living in AU Please note this is not a full time position and can be combined with other work commitments. We need you to be able to check emails and take calls as and when they come in (maybe 5 to 10 emails and calls per day). The monthly salary is $350. Full training will be given. Please feel free to ask if you have any questions! Thanks
Category: Customer Service       

j****_de
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| j****_de
|    Germany
Fixed Price: Less than $500   |  Posted: May 26, 2015  |  Ends: 12d, 20h  |   4 Proposals
Hi all, We are looking for a native chinese speaker to look after our customers. We are an online retail company and are rapidly expanding. We are looking for someone who meets the following requirements: Available 9am to 5pm to take Skype calls and reply to emails Native chinese speaker Has previous customer service experience Likes to deal with customers Please note this is not a full time position and can be combined with other work commitments. We need you to be able to check emails and take calls as and when they come in (maybe 10 to 12 emails and calls per day). The monthly salary is $350. Full training will be given. Please feel free to ask if you have any questions! Thanks
Category: Customer Service       

j****_de
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| j****_de
|    Germany
Hourly Rate: $15 - $20 / hr   |  Duration: 7-9 months  |  Posted: May 25, 2015  |  Ends: 12d, 3h  |   46 Proposals
Hi There ? We're looking for someone to help provide customer service and help manage the day-to-day operations of our copywriting service. We need someone who is eager to learn, excited to help, and enthusiastic about helping our customers and prospective customers solve problems. We will provide paid training, plenty of room to grow with the company and earn, and plenty of support. Job Description: - Answer emails from current and prospective clients - Offer recommendations and suggestions for said clients and prospects - Answer queries and questions via Skype Text Chat (No video calls and no phone calls - just text chat on Skype) - Pre-Qualify prospects (We will teach you how - This does NOT require selling or cold contacting anyone... All of my prospective clients are contacting US, we never go out and find clients. You will never have to sell or cold contact anyone, just take orders and offer honest recommendations.) - Collect proper information from prospective clients - ...
Category: Customer Service       
Preferred Location: North America

s****e21
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| s****e21
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 25, 2015  |  Ends: 12d, 1h  |   42 Proposals
We are an ecommerce business looking for someone to handle: -email (sort, respond, customer support, manage etc) -chat support (for 2 ecommerce websites with low traffic- these get only 2-5 inquiries per week via chat) -possible phone support (though this would be in the future after you are familiar with our products) If this job goes well, we would consider adding more administrative tasks (inventory management, sales analysis, contacting suppliers, etc). Note skills in this last area (extra administration) are NOT necessary to apply. It will only be an option for the future. The current job is for chat support and email management (and possibly future phone support). Please include the phrase "chat and email support" at the beginning of your proposal. We prefer native English speakers (U.S., Canada, Australia, U.K etc) but will consider non-native speakers if your English skills are excellent. Pay is negotiable. We expect in the beginning that this will be le...
Category: Customer Service       

T****ght
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| T****ght
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 25, 2015  |  Ends: 11d, 17h  |   4 Proposals
I am looking for an individual or a call center that can aggregate targeted lists and make outbound calls to a qualified list of small businesses with a website or need a website. Our targeted geographic location is US and Canada.
Category: Customer Service       

w****ckz
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| w****ckz
|    United Kingdom
Hourly Rate: About $3 / hr   |  Duration: 4-6 months  |  Posted: May 24, 2015  |  Ends: 11d, 11h  |   6 Proposals
Our agency is currently looking for candidates to work on a part-time basis as an Outbound Customer Service Specialist. This position is a work-at-home opportunity so we will require you to be well equipped to provide remote work. The chosen candidate/s will work between 10-15 hours a week. To be considered for this role, we require the following: - Passionate customer service advocate - Strong time management and multi-tasking skills - Ability to be self-motivated and operate autonomously in a quiet, remote work environment - Capable of working through changes and challenges to achieve the desired result - Possess strong decision making ability and pay close attention to detail - A quick learner, reliable and can work under minimum supervision - Able to meet deadlines and can easily adapt to any kind of work environment - Available to work from Tuesday to Saturday between 2:00 AM to 6:00 AM (Manila Time) - Stable and reliable PC/laptop and broadband internet connection (1.0 Mbps...
Category: Customer Service       
Preferred Location: Philippines

m****4-7
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| m****4-7 *
|    Philippines
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: May 23, 2015  |  Ends: 12d, 22h  |   6 Proposals
We are looking for someone Brisbane based who can assist with everything from Bookkeeping, to Order entry, Pick and pack, Customer Service, and mail processing as needed. Most can be from your location, though occasional meetings may be required.
Category: Customer Service       
Preferred Location: Australia

P****neo
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| P****neo
|    United States
Fixed Price: $500 - $1,000   |  Posted: May 23, 2015  |  Ends: 9d, 19h  |   102 Proposals
Respond to customer inquiries, using our email help desk Common inquiries from customers include: * Refund requests * Questions about the products they purchased * Shipping updates == When submitting a proposal, please answer these two questions: 1. Please describe your background in customer support using two paragraphs 2. Describe one of the challenges you had to overcome in the past and how you handled it
Category: Customer Service       

s****inc
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| s****inc
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 23, 2015  |  Ends: 9d, 19h  |   27 Proposals
We are offering online courses and looking for a Customer Service Agent to join our international team. Your responsibilities: - Respond to customer inquiries via email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues You will be responding to emails and taking phone calls in English and Spanish. Additional language is an advantage. This is a floating role - est number of hours per month - 20-30 hours - however actual number of hours will depend on the business needs and amount of customer queries received. You will join a team of permanent team members working in Customer Support. With time there is potential for role to become more permanent. Please confirm rate per hour incl. Elance fees. Looking forward to receiving your application. Many Thanks Anna
Category: Customer Service       

C****Tre
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| C****Tre
|    Ireland
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