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Hourly Rate: Not Sure   |  Duration: 1-3 months  |  Posted: 2h, 27m ago  |  Ends: 14d, 21h  |   5 Proposals
Speaking Arabic / English Ability to submit report and escalate problems good internet skills previous experince working in such position. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Skills: Customer Service       

m****i80
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| m****i80
|    Bahrain
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 13h, 9m ago  |  Ends: 14d, 10h  |   28 Proposals
I am looking for a CSA rep to handle emails. I am looking for a CSA rep to handle emails. I am looking for a CSA rep to handle emails. I am looking for a CSA rep to handle emails. I am looking for a CSA rep to handle emails.
Category: Customer Service       

w****gin
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| w****gin
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: 19h, 54m ago  |  Ends: 14d, 4h  |   37 Proposals
Looking for a professional and well versed email customer service specialist who can email clients on our behalf and answer their questions, and ultimately schedule appointments for them at our sales center. Training and details on the process will be provided.
Category: Customer Service       

r****ani
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| r****ani
|    Canada
Fixed Price: Less than $500   |  Posted: Jul 02, 2015  |  Ends: 5d, 20h  |   3 Proposals
We are looking for a proactive, professional and highly motivated sales assistant to assist with sales and admin. The role would entail responding to online sales enquiries (by email), collecting the necessary information (following up to get the info from potential clients), compiling quotations and following up with clients to maximise the conversion rate, as well as collect feedback relating to objections, concerns, etc. A good understanding of SEO is required - please do not apply if you are not familiar with the field. Although not initially required, good telephone skills would be highly advantageous as we will expand to telephone support shortly.
Category: Customer Service       
Preferred Location: North America

d****sen
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| d****sen
|    South Africa
Hourly Rate: $5 - $15 / hr   |  Duration: Not Sure  |  Posted: Jul 02, 2015  |  Ends: 13d, 19h  |   15 Proposals
Hi! I'm looking for someone to take inbound calls from our clients. I'm looking for someone patient, with great customer service skills, and a friendly demeanor who can build a relationship with our customers over time. My company supplies Managed IT Services, along with Internet, Phones and Cloud Hosting. You don't need to have any IT knowledge, you just need to be able to ask good questions :) The job will involve: - Taking inbound calls and emails from customers. - Getting a detailed description of the problem. - Asking some basic troubleshooting steps. EG: Is the internet down for everyone, or just you?. Is it just one website, or all websites? - Ascertaining the severity and priority of the problem. - Lodging a ticket for the job. - If the issue is severe or urgent, contacting me directly to advise me to look at the problem immediately. - Contacting third-parties and/or upstream suppliers, if the issue falls within their scope of support, and relaying the information provided b...
Category: Customer Service       
Skills: Customer Service       
Preferred Location: Australia/Oceania

j****ble
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| j****ble
|    Australia
Fixed Price: Less than $500   |  Posted: Jul 02, 2015  |  Ends: 13d, 15h  |   5 Proposals
Hello, I need some one who can help me register open taobao API. Account already exists but due to language barrier I can't figure out what to choose and where to go.
Category: Customer Service       
Skills: Active Listening       

s****ega
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| s****ega
|    Ukraine
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Jul 02, 2015  |  Ends: 13d, 13h  |   35 Proposals
We are a online craft site based in the USA looking to employ an exceptional part time virtual assistant to help us. The role includes: - Help us answer customer service tickets - Using the Zaxaa shopping cart and Clickbank. You will be processing refunds. - You will help create spreadsheets and input sales data to track growth and testing. - You will conduct weekly back ups of our site. - You will ensure our Wordpress site is up to date with the latest plugins etc. - Other general administrative or technical duties as and when required. You must have: - Excellent written and spoken English. - Motivation to do the job to an incredibly high standard - Reliable internet. You must be committed and serious about the job. If you think taking time off during your work day to mess around on Facebook is ok then please don't apply. If you work hard and are committed then we will reward you financially and with our absolute 100% support. **IMPORTANT** You MUST have a good internet ...
Category: Customer Service       
Skills: Virtual Assistant       
Preferred Location: Philippines

D****ons
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| D****ons
|    Australia
Hourly Rate: Less than $10 / hr   |  Duration: 1-3 months  |  Posted: Jul 01, 2015  |  Ends: 13d, 1h  |   9 Proposals
I am looking for a VA in the USA to do outbound marketing calls, will need to be available ES time, have good communication skills & a lovely voice, Good writing skills & experience with eCommerce
Category: Customer Service       
Preferred Location: United States

f****oys
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| f****oys
|    United States
Fixed Price: Less than $500   |  Posted: Jul 01, 2015  |  Ends: 13d, 1h  |   16 Proposals
We are an american company that is growing and we are looking for people to answer phones for our business and dispatch our fleet. The work is completely online and can be done from anywhere. Requirements: 1. Native ENGLISH SPEAKER with a natural American accent. NOT A FAKE American accent. 2. You can work from anywhere but must be on the job 8hrs a day, 7days a week. 3. Must have access to high speed reliable internet and well as a smart phone. Qualifications: 1. Must have at least one 1yr customer service experience handling inbound calls 2. Experience in transportation or taxi dispatch a plus This is an immediate hire, we are looking for preferably a company or two individuals that can work 8hrs at a time for 16hrs a day.
Category: Customer Service       

E****Den
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| E****Den
|    United States
Fixed Price: Not Sure   |  Posted: Jul 01, 2015  |  Ends: 12d, 17h  |   29 Proposals
We need someone to answer phone calls that come via our corporate number. Calls may be related to new sales inquiry or support. You need to only gather information and tell caller that we'll get back and then email the details to our contact person...in case of critical support calls, you'll need to call our contact person and report the critical issue. We'll provide with soft phone to answer the calls. Neutral accent (without any accent) or American accent is preferred.
Category: Customer Service       
Skills: Customer Service, Phone Support       

e****ogy
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| e****ogy
|    India
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Jun 30, 2015  |  Ends: 4d, 10h  |   40 Proposals
We are looking for a company that can log into websites, listen to recorded phone calls and then based on specific criteria, download the phone call and email it to one of our call analysts. Must have excellent track record, job related experience with a competitive price. All calls are in USA english and must have the ability to read, and communicate in English. We have used other companies in India and are not opposed to offshore work. We need at least 5 associates working Monday - Saturday 8 hours per day, 4 associates working 4 hours each on Sunday. Must be able to work US hours with staggered start times.
Category: Customer Service       
Skills: Typing, Active Listening, downloading, emailing       

k****ier
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| k****ier
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 4-6 months  |  Posted: Jun 30, 2015  |  Ends: 12d, 3h  |   82 Proposals
We have a need for a customer service expert who will be replying to customers using our email management system. We require: 1. Fast and reliable Internet (3 mbps+) 2. Fluent in the English language 3. Excellent grammar proficiency 4. 30 WPM We need the person to be available during our time for the first couple of weeks for the training. Initially it is expected that the job will take 20-30 hours/week, 40+ hours/week in August.
Category: Customer Service       

t****013
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| t****013
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 4-6 months  |  Posted: Jun 29, 2015  |  Ends: 11d, 3h  |   45 Proposals
We are looking for a small number of Elancers to assist with campaigns. You will need to work from your current LinkedIn account, promoting our communities to specific Group Members. This role will only require approx 1 hour per day and can be done anytime day or night. It is ideal for those with other projects where this can simply fit around your schedule. Please quote your hourly rate in response.
Category: Customer Service       

r****ing
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| r****ing
|    Ireland
Hourly Rate: $10 - $15 / hr   |  Duration: 1-2 weeks  |  Posted: Jun 29, 2015  |  Ends: 11d, 3h  |   11 Proposals
I have a page on my blog where I have interviews and I need you to contact 10 persons and suggest them an interview for my blog. If they accept, I need you to send them the interview and when it is completed to recover it and send it to me. Thanks a lot. Kind Regards, Genevieve
Category: Customer Service       
Skills: Administrative Support       

g****tre
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| g****tre
|    Belgium
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Jun 29, 2015  |  Ends: 10d, 23h  |   51 Proposals
Outgoing personality Exceptional Communication Skills Organizational Skills Multitasking Skills Online Proficiency Job Description: We're looking for a Customer Service Agent! We are a beach gear delivery service with operations on the Gulf Coast of Florida and the Outer Banks, NC. We are seeking a part-time customer service agent that can work from home. Our agent must have outgoing personality, exceptional communication skills. Candidates must be organized and able to handle multiple tasks with precision. Literacy in Google Docs is necessary. Position involves receiving customer service calls, logging details and dispatching appropriate management to handle specific situations. Flexible availability is required. Initial position will be 2 days per week 9am-5pm EST. Long term employment potential.
Category: Customer Service       

s****vp1
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| s****vp1
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Jun 29, 2015  |  Ends: 10d, 16h  |   29 Proposals
We are small cleaning company based in Perth, WA. We are looking for inbound consultant/customer service. You need to have few years experience in call center or similar field.
Category: Customer Service       

c****012
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| c****012
|    Australia
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Jun 28, 2015  |  Ends: 2d, 8h  |   29 Proposals
We currently need 1-2 well spoken virtual administrative assistants who are articulate with minimal accent, to perform brief phone calls for the purpose of scheduling initial phone calls and rescheduling missed calls for our Sales team, as well as perform other light administrative work such as data entry into spreadsheets, etc. This would be a full-time 40 hrs per week Monday-Friday, 9am-6pm CST. They would require a dedicated phone number on your end (we would provide a phone number that would be forwarded to his/ her dedicated number), Skype access (we would provide a Skype account to use). We would add this person as a user within our CRM to encapsulate their tasks and workload. The company must have backup and redundancy processes in place for backup agents so that there is never any downtime if someone has a leave of absence. Articulate English-verbal and written with minimal to no accent is essential. Easy, outgoing, conversational demeanor is required. We will not compromis...
Category: Customer Service       

r****519
 [?]
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| r****519
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jun 27, 2015  |  Ends: 8d, 20h  |   25 Proposals
Fun and rapidly growing Amazon and e-commerce business seeks newest team member for Amazon customer support. Must have experience as an Amazon Customer Support Representative or Manager. The role is for an experienced Amazon customer service representative but if you are a problem solver with other skills then let us know. We want you to enjoy your job, grow in your position as well as complete the work assignment. We are seeking a long term relationship with a reliable, experienced and dedicated customer support professional. We need someone who can hit the ground running and can contribute ideas to add value to our customer service area. . Must have demonstrated experience with: 1) Amazon software 2) trouble shooting, customer service emails correspondence 3) Available for chats 4) Amazon business 5) e-commerce experience The role requires a person who is reliable, consistent, organized and who has a strong work ethic, attention to detail and consistent discipline to follo...
Category: Customer Service       

c****kel
 [?]
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| c****kel
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Jun 26, 2015  |  Ends: 8d, 5h  |   17 Proposals
Hello, We are looking for couple of US based customer support specialists to join our company/agency. We have a established name in the market and have plenty of good projects available. Remember, you must be prepared to go through our recruitment process and background checking process with our legal consultant. There are a lot of benefits of working with our company and some of them are: - Long term projects and unlimited work - Payment on time - Bonus on Birthday - Opportunity to earn a decent earning from home - Opportunity to grow within the company Full time projects available at $7 per hour. Good luck
Category: Customer Service       

i****llc
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| i****llc
|    United States
Fixed Price: Less than $500   |  Posted: Jun 26, 2015  |  Ends: 7d, 19h  |   8 Proposals
Seeking individual or company dispatch for taxi company, current dispatcher going on holidays. Commitment to answer phone between the hours of 5:00am-5:00pm MST on July 1-9, 2015 inclusive Training can be provided June 27-30, 2015 Potential for more work if this arrangement works out. Must: - Have excellent english speaking and writing skills - Access to ios imessage (Apple instant messenger) - Familiar with google maps - Clear communicator - Have a pleasant phone voice - Be timely and punctual and proactive - Be dynamic and flexible to meet clients needs in a changing environment Duties would include: - Answering client calls - Communicating with drivers - Following up with drivers to ensure commitments are met - Take orders for on demand and future dates - Entering calendar appointments - icloud based calendar - offer support to driver if needs directions - manage driver schedules to ensure start and leave on time
Category: Customer Service       

a****axi
 [?]
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| a****axi
|    Canada
Fixed Price: $500 - $1,000   |  Posted: Jun 26, 2015  |  Ends: 7d, 11h  |   69 Proposals
Hi We are launching an ecommerce site selling premium sashimi items to customers in Singapore - home/office delivery. We are looking for a responsible individual/s who can help us with support for our Live Chat - to address users' concerns or questions when they are browsing our site. Possibly, we might also need phone customer service. Experience in Live Chat would be appreciated. We'd also value if your rates are competitive. Please bid and let us know your experience in customer service support and also any ideas you might have. Thank you.
Category: Customer Service       
Preferred Location: Philippines

w****jay
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| w****jay
|    Singapore
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jun 25, 2015  |  Ends: 6d, 23h  |   57 Proposals
I'm looking for a full time person to work between the hours of 9am-7pm eastern standard time. The tasks are as follows: - Receive incoming calls for new customers and process orders - Reach out to past customers and follow up on past servicing in an effort to gain new business - Enter customer data into computer using our software - Billing This will be an ongoing job so if interested please respond so I can contact you.
Category: Customer Service       
Skills: Administrative Support       

c****pt1
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| c****pt1
|    United States
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