Hourly Rate: $20 - $30 / hr
| Duration: 3-4 weeks
| Posted: 12h, 27m ago | Ends: 28d, 5h |
The Front Desk Agent shall strive to provide exceptional service to both internal and external guests at all times. He/She will be responsible for exemplifying the Wild Dunes Resort Culture as well as promoting Wild Dunes Resort as both the Destination and Employer of Choice! Essential job FUNCTIONS: · Greets and welcomes guests upon arrival · Registers guests into computer system, verifying registration, address and credit information · Accepts payment for guests' accountants both at the time of registration and check out · Maintains accurate records of room availability · Responsible for key control · Contacts appropriate party, if necessary, when a guest problem is reported · Answers incoming guests calls and transfers appropriately EXPERIENCE & EDUCATION: · High school diploma or equivalent · Prior hospitality experience preferred · At least one year customer service experience preferred . Experience in a Four-Diamond quality organization preferred QUALIFICATION · Must ...
Hourly Rate: $15 - $20 / hr
| Duration: 3-4 weeks
| Posted: 12h, 29m ago | Ends: 40d, 13h |
Customer Service Tech and Sales Specialists interface with customers via inbound or outbound calls or the Internet for the purpose of resolving routine problems with products or services. Call center hours - 7am until 12am Training hours- Flexible Principal Duties and Responsibilities: - Greet customers in a courteous, friendly, and professional manner using agreed upon procedures - Listen attentively to customer needs and concerns; demonstrate empathy - Clarify customer requirements; probe for and confirm understanding of requirements or problem - Once Customer issue is resolved Transition to sell products to improve customer retention and value - Meet customer requirements through first contact resolution -Confirm customer understanding of the solution and provide additional customer education as needed - Must be able to multi task and simultaneously navigate multiple applications in a windows environment - Prepare complete and accurate work and update customer file - Communicate eff...
Category: Customer Service
Preferred Location: United States