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Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: 11h, 38m ago  |  Ends: 2d, 12h  |   8 Proposals
We're looking for a Customer Service Agent. Your responsibilities: - Reach out to customers via telephone in a friendly, efficient and effective manner to engage customers regarding purchased product(s) and to encourage product reviews - Encourage seller feedback into product reviews - Follow-up on customer issues (if necessary) - Few hours a week to begin and eventually leading to more hours as business grows Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Preferred Location: United States

C****i57
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| C****i57
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 12h, 1m ago  |  Ends: 1d, 11h  |   23 Proposals
We have a website that sells one single product - a dietary health supplement. We are a USA based company who's product is 100% Made in the USA. We are involved in another project right now and need someone to answer our phone calls to take orders as we have no time to stay by the phone. We ONLY get 4-10 phone calls per WEEK right now!! However we are investing in growing the company and may need to scale up from there. However right now we only need someone available to take from 4-10 orders per week. You will process orders via customers credit cards on our website and just email us to let us know any time you process an order. AGAIN,,, you will only get MAYBE 4-10 phone calls per week! We like someone who can handle more volume when we have it and we can renegotiate fees once we are at that stage. Person should be available answer and receive phone calls and take orders for my business from 9 am - 5 pm PST in the United States time. PACIFIC STANDARD TIME You will MAYBE get...
Category: Customer Service       
Preferred Location: North America, Western Europe, India/Southern Asia, Australia/Oceania

M****TGQ
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| M****TGQ
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 4-6 months  |  Posted: Apr 09, 2015  |  Ends: 2d, 21h  |   6 Proposals
Native German Only: Hallo, wegen der beginnenden Outdoorsaison und dem Wachstum im Outdoormarkt generell benötigen wir Unterstützung: Denn wir betreiben eine Website für Canyoningerlebnisse im Allgäu:   [obscured]  äu.de Da nun viele Unternehmen, Vereine oder Junggesellenabschiede ihre Sommerausflüge planen, benötigen wir Unterstützung. Aufgaben bei uns Unternehmen umfassen zu Beginn: - Angebotserstellung und Email Kommunikation - Organisation von Touren - buchhalterische Fragestellungen Wir sehen die Unterstützung zunächst mittelfristig bis ca. September, wobei auch eine längerfristige Zusammenarbeit denkbar ist. Hier kommen dann im Falle noch die Themen Wordpress und telefonische Kommunikation dazu. Finden Sie die Themen Canyoning, Kundenmanagement und Wordpress interessant? Dann schreiben Sie mir doch etwas über sich und gehen Sie besonders auf folgende Fragen ein: - Motiviert Sie die Mitarbeit bei canyoningallgäu.de und wenn ja, wie? - Geben Sie gerne Beispiele für ...
Category: Customer Service       
Preferred Location: Western Europe

c****mke
 [?]
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| c****mke
|    Germany
Fixed Price: Less than $500   |  Posted: Apr 09, 2015  |  Ends: 2d, 18h  |   42 Proposals
I am searching for a personal assistant to do customer support. Tasks will include: - replying to emails (customers, orders, coordinating shipping) - forwarding orders I am looking for someone based out of the Philippines, as I would like to move operations there. Knowledge of opencart preferred.
Category: Customer Service       
Preferred Location: Philippines

c****scj
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| c****scj
|    Canada
Fixed Price: Not Sure   |  Posted: Apr 09, 2015  |  Ends: 2d, 16h  |   35 Proposals
Hi I have 6 website each has a phone number. I need a 24 by 7 call center to pick up phone calls, greet the caller and leave message so we can call them back. It is not a lot of phone call right now. Maybe a few / month but we need them to be answered if someone call us.
Category: Customer Service       

a****omp
 [?]
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| a****omp
|    Hong Kong SAR, PRC
Fixed Price: Less than $500   |  Posted: Apr 09, 2015  |  Ends: 2d, 16h  |   1 Proposal
Our organization is looking for a Program Coordinator to help organize classes and other events. We are a conspiracy theory based organization with a large membership based. The Program Coordinator role is very important as you will be interacting with the public, dealing with schedules, appointments and etc. The right person is someone who will be passionate about the subject matter and have an interest in helping spread truth. This will be an ongoing role with about 6 hours a week in work. Send statement of your experience and resume. Must be in the New York City area. Visit our page for information on us:   [obscured]   and   [obscured]  
Category: Event Planning       
Skills: Microsoft Word       
Preferred Location: United States

r****ong
 [?]
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| r****ong
|    United States
Hourly Rate: $3 - $5 / hr   |  Duration: 4-6 months  |  Posted: Apr 08, 2015  |  Ends: 2d, 8h  |   25 Proposals
Need a customer support agent for my upcoming website. Who can handle customers via live chat and email support. Core responsibilities are: â?˘ Respond to first level customer requests through primarily via email and occasionally via phone â?˘ Resolve product or service complaints by probing; identifying the cause of the problem; searching for answers through the Knowledge base; providing and explaining the best resolution to the problem; and following up to ensure resolution. â?˘ Attract potential customers by answering product related questions and offer suggestions about other products and services available for sales â?˘ Up sell/Cross-sell products and services. â?˘ Maintain customer records by updating account information as needed. â?˘ Escalate technically advanced/complex cases, if needed, to appropriate Level2/SME to promptly resolve the issue â?˘ identify Knowledge base gaps by raising KB cases â?˘ Escalate specific difficult customer situations to immediate supervisor when ...
Category: Customer Service       

v****roo
 [?]
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| v****roo
|    Pakistan
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Apr 08, 2015  |  Ends: 2d, 8h  |   28 Proposals
Outbound calls in response to voicemails and to provide customers with notifications. You need to be able to start immediately, we'll provide the instructions. Perfect English and eastern standard time is a must. Best price and best English wins.
Category: Customer Service       
Preferred Location: India/Southern Asia, Eastern Asia, Middle East & Central Asia

a****ejr
 [?]
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| a****ejr
|    United States
Fixed Price: Less than $500   |  Posted: Apr 08, 2015  |  Ends: 2d, 6h  |   14 Proposals
We need to develop a customer service in Zendesk for a small shop in woocomerce. Must deliver it all configured and turn key.
Category: Customer Service       
Skills: Customer Service, Zendesk       

s****016
 [?]
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| s****016
|    Spain
Fixed Price: Not Sure   |  Posted: Apr 08, 2015  |  Ends: 1d, 20h  |   1 Proposal
Hey, I run a band with session musicians. This means that the line-up for each gig is varied. 1. Invitations - We would like to be able to send emails with details of the gig to selected band members, requesting a response of availability within a deadline. 2. Follow Ups - We need to auto chase them for a response according to the deadline 3. Event Management View - We need to be able to view each event to manage who has responded, who else we need to invite if musicians have declined, and send messages with gig details to members of that event. 4. Musician View - We need each musician to be able to log in and see pending invitations, accepted jobs (and details), declined jobs. Calendar sync useful but not essential.
Category: Event Planning       
Preferred Location: United Kingdom

b****nsa
 [?]
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| b****nsa
|    United Kingdom
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Apr 08, 2015  |  Ends: 1d, 18h  |   1 Proposal
Have you majored in Anthropology and Sociology and live in South Africa. Gauteng specifically and have worked in a consulting environment?
Category: Customer Service       
Skills: Customer Service, Helpdesk, Computer Skills       

S****joe
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| S****joe
|    South Africa
Hourly Rate: $15 - $20 / hr   |  Duration: 4-6 months  |  Posted: Apr 07, 2015  |  Ends: 1d, 13h  |   12 Proposals
I need a motivated and positive person with great phone manner and admin/organizational skills to work parttime each week (up to 10hrs). We are a business coaching firm based in Sydney. Applicant needs home office setup, great internet, VOIP or Softphone, fantastic phone manner and the ability to work flexibly. Running a calendar as well as some events planning and booking is required. Please only apply if you are based in AUSTRALIA as this is a prerequisite.
Category: Customer Service       

b****t99
 [?]
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| b****t99
|    Australia
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 07, 2015  |  Ends: 1d, 13h  |   42 Proposals
We are looking for motivated people who are looking for full time work! We work with some of the largest cell phone, cable and travel companies in the world. We are looking for people with customer service experiance. Willing to work at least 30 hours a week. Must have a computer with windows 7 or 8.
Category: Customer Service       

U****VCC
 [?]
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| U****VCC
|    United States
Hourly Rate: $40 - $50 / hr   |  Duration: Not Sure  |  Posted: Apr 07, 2015  |  Ends: 1d, 11h  |   18 Proposals
RAY WHITE PORT ADELAIDE I'm offering a Opportunity to build and grow with ongoing bonuses Fantastic work environment with an awesome, caring team Current or prior experience in the same role absolutely necessary Must be experienced and skilled in REST Professional Ability to work in a team and autonomously But most importantly, we offer you a company that places high importance on property management! please reply via elance and send email
Category: Customer Service       

j****n82
 [?]
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| j****n82
|    Australia
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Apr 07, 2015  |  Ends: 1d, 7h  |   22 Proposals
We're a small team that has grown very quickly, and what we care the most about is helping good things flourish. To get there, we need to have incredibly responsive customer service, and we're hoping that to do that with you. You're someone who loves to serve and help others succeed. You'll be an integral part of our team and the first line of contact for all of our users. It's the chance of a lifetime to blend doing good with your communication skills and service-focused temperament. This is a part-time hourly position with an immediate start date. Base pay is $10 - $15/hour. Responsibilities - Become a pro at using CauseVox - Respond to customer emails and phone calls - Troubleshoot technical support issues and work with developers to squash bugs - Host product webinars and training sessions with prospective and existing customers - Maintain and update knowledge-base articles and videos - Help drive product development with your insights into customers - Delight and advocate for ...
Category: Customer Service       
Preferred Location: North America

r****jwu
 [?]
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| r****jwu
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: Not Sure  |  Posted: Apr 07, 2015  |  Ends: 1d, 2h  |   16 Proposals
Hello Folks I am looking for a life and business coach either weekly or biweekly by skype. I am in the USA.
Category: Customer Service       

b****ass
 [?]
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| b****ass
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 07, 2015  |  Ends: 1d, 0h  |   9 Proposals
PRIMARY RESPONSIBILITES: Processes disputed transactions received from payment partners, per established procedures, to avoid unwarranted losses. With little supervision and direction, analyzes disputed transactions to determine the appropriate response and backup documentation requirements to defend disputes. Manages numerous deadline specific dispute requirements and meets strict requirements to ensure minimal loss to Natural Health Sherpa.. The position will require the reviewing of complex/unique situations regarding underwriting, chargeback and fraud patterns with senior staff in order to make recommendations for actions in regard to these issues. REQUIREMENTS: Associates degree; Bachelor degree in business or related field preferred 2+ years customer service experience required; 1 to 3 years of experience related to both e-commerce fraud prevention and chargebacks Experience in financial services and/or risk management, is a plus Solid experience and knowledge of the...
Category: Customer Service       

n****rpa
 [?]
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| n****rpa
|    United States
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: Apr 06, 2015  |  Ends: 12h, 6m  |   11 Proposals
Buscamos una persona que sea organizada y eficiente para asistirnos con tareas administrativas de nuestra empresa, que se dedica principalmente a organizar viajes de estudio al extranjero. La persona seleccionada se encargará de atender consultas de clientes y posibles clientes y también de tareas de administración como tramitación de visados, seguros etc. El puesto requiere un buen nivel de inglés y atención al detalle. El puesto será part-time, con unas 10 horas semanales de trabajo inicialmente, que pretendemos ir incrementando. Nos gustaría integrar en nuestro equipo a la persona adecuada con vocación de continuidad.
Category: Customer Service       
Preferred Location: Spain

M****noL
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| M****noL
|    Spain
Hourly Rate: Not Sure   |  Duration: 3-4 weeks  |  Posted: Apr 06, 2015  |  Ends: 5h, 49m  |   12 Proposals
I have been in business for a few years, I have a small knowledge of Access, right now we use it to run our business and would like to have a professional make sure we are getting everything we can out of our database.
Category: Customer Service       

m****tkr
 [?]
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| m****tkr
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: Not Sure  |  Posted: Apr 06, 2015  |  Ends: 4h, 34m  |   11 Proposals
We are a people-oriented business that is committed to providing superior levels of customer service. While our success and growth are dependent on many factors, first and most important are the skills, intelligence, creativity and dedication of our employees. We are in searching for someone who can help create raving fans!!! RESPONSIBILITIES: Greet customers in a friendly and professional manner. Direct and assist customers with their service needs. Schedule incoming jobs daily. Schedule outgoing deliveries daily. Assist office with Phone calls. Assist in closing tickets. Work with estimators and shop foreman to provide the most accurate vehicle status during the repair process. Set up rentals with Hertz and Enterprise. Work PR with Facebook, Twitter and You Tube. Tune in to customers wants and needs and relay to the correct people. Drive all makes and models of vehicles from the service drive to designated locations. QUALIFICATIONS: High School diploma or GED Abil...
Category: Customer Service       
Preferred Location: United States

y****101
 [?]
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| y****101
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Mar 28, 2015  |  Ends: 2d, 0h  |   11 Proposals
Are you passionate about sales? Do you strive in making the customers your number 1 priority? Then we have an opening for you. We are in need of 10 Sales/Customer service agents who are passionate and dedicated in offer the best client experience to our current and future customers. We are a television Company in full expansion and we are looking to recruit the Best there is. Your tasks would be as follows: Offer Excellent Customer Service Billing Sales Here is what we offer. Complete paid training Full-time work ( 40 hours a week) On going support from our team leaders Work Schedules: Monday to Friday 9:00AM-5:00PM Eastern Time Monday to Friday 2:00PM-10:00PM Eastern Time We are also open Saturdays & Sundays *** please note,to qualify for an interview you will need a download minimum speed of 7 Mbps*** Salary Offered: Bilingual(French& English) agents will be paid $5/hour USD English agents will be paid $4/hour USD
Category: Customer Service       
Skills: Customer Service, Sales, Technical Support       

Z****inc
 [?]
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| Z****inc
|    Canada
Hourly Rate: Less than $10 / hr   |  Duration: 4-6 months  |  Posted: Mar 27, 2015  |  Ends: 1d, 3h  |   18 Proposals
A fine job for customer service just need those guys who have experience in calling plus bpo background.
Category: Customer Service       

s****ain
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| s****ain
|    India
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: Jan 12, 2015  |  Ends: 2d, 5h  |   15 Proposals
Do you like video games? Pioneers & Leaders for over ten years, we have been the premier international provider of services for companies that publish and develop MMOs, virtual worlds, social games, casual games, mobile games and transmedia content. We also provide services to online payment and virtual goods providers. Our services range from localization to customer service, community management, game mastering, risk management and new gaming experiences. We are currently looking for bilingual English / German candidates to fill positions of Phone Support agents in the field of video games. Your role will be to assist game players with online payments by answering to German calls and German emails. English is also important to be able to communicate with the team. You would assist game players with their mobile payments. -Phone Support -> Provide friendly and efficient support to end-users using a phone software (Inbound and Outbound calls) -Ticket Support -> Interact w...
Category: Customer Service       
Skills: Customer Service, Phone Support, German       

a****mic
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| a****mic *
|    Canada
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