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Fixed Price: Less than $500   |  Posted: 53 minutes ago  |  Ends: 6d, 23h  |   1 Proposal
We are looking for a proactive, professional and highly motivated sales assistant to assist with sales and admin. The role would entail responding to online sales enquiries (by email), collecting the necessary information (following up to get the info from potential clients), compiling quotations and following up with clients to maximise the conversion rate, as well as collect feedback relating to objections, concerns, etc. A good understanding of SEO is required - please do not apply if you are not familiar with the field. Although not initially required, good telephone skills would be highly advantageous as we will expand to telephone support shortly.
Category: Customer Service       
Preferred Location: North America

d****sen
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| d****sen
|    South Africa
Hourly Rate: $5 - $15 / hr   |  Duration: Not Sure  |  Posted: 2h, 8m ago  |  Ends: 14d, 21h  |   5 Proposals
Hi! I'm looking for someone to take inbound calls from our clients. I'm looking for someone patient, with great customer service skills, and a friendly demeanor who can build a relationship with our customers over time. My company supplies Managed IT Services, along with Internet, Phones and Cloud Hosting. You don't need to have any IT knowledge, you just need to be able to ask good questions :) The job will involve: - Taking inbound calls and emails from customers. - Getting a detailed description of the problem. - Asking some basic troubleshooting steps. EG: Is the internet down for everyone, or just you?. Is it just one website, or all websites? - Ascertaining the severity and priority of the problem. - Lodging a ticket for the job. - If the issue is severe or urgent, contacting me directly to advise me to look at the problem immediately. - Contacting third-parties and/or upstream suppliers, if the issue falls within their scope of support, and relaying the information provided b...
Category: Customer Service       
Skills: Customer Service       
Preferred Location: Australia/Oceania

j****ble
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| j****ble
|    Australia
Fixed Price: Less than $500   |  Posted: 5h, 21m ago  |  Ends: 14d, 18h  |   2 Proposals
Hello, I need some one who can help me register open taobao API. Account already exists but due to language barrier I can't figure out what to choose and where to go.
Category: Customer Service       
Skills: Active Listening       

s****ega
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| s****ega
|    Ukraine
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: 7h, 27m ago  |  Ends: 14d, 16h  |   25 Proposals
We are a online craft site based in the USA looking to employ an exceptional part time virtual assistant to help us. The role includes: - Help us answer customer service tickets - Using the Zaxaa shopping cart and Clickbank. You will be processing refunds. - You will help create spreadsheets and input sales data to track growth and testing. - You will conduct weekly back ups of our site. - You will ensure our Wordpress site is up to date with the latest plugins etc. - Other general administrative or technical duties as and when required. You must have: - Excellent written and spoken English. - Motivation to do the job to an incredibly high standard - Reliable internet. You must be committed and serious about the job. If you think taking time off during your work day to mess around on Facebook is ok then please don't apply. If you work hard and are committed then we will reward you financially and with our absolute 100% support. **IMPORTANT** You MUST have a good internet ...
Category: Customer Service       
Skills: Virtual Assistant       
Preferred Location: Philippines

D****ons
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| D****ons
|    Australia
Hourly Rate: $3 - $8 / hr   |  Duration: Not Sure  |  Posted: 9h, 19m ago  |  Ends: 14h, 40m  |   21 Proposals
Hello! We are a online food ordering and delivery startup. We've recently launched and are starting out in NYC. We're looking for customer support specialists who can quickly and efficiently: - respond to customer emails regarding order status or other concerns - process customer orders via our website backend (admin area) - work with our internal team to coordinate couriers - provide updates to mgmt regarding # of calls, situation, result, etc. Selection process will involve resume/CV reviews and skype interviews with myself and/or 1-2 members of my team. English proficiency (both written and oral) is a must. Will start at 15 hours / week and may increase moving forward. Please do not apply if you have difficulty with conversational English. Thanks! Ed
Category: Customer Service       
Preferred Location: Eastern Asia, Central & South America

e****ang
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| e****ang
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 3-4 weeks  |  Posted: 10h, 17m ago  |  Ends: 14d, 13h  |   15 Proposals
chating with customer solving their problems through social media or through any web site Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Skills: Customer Service       

H****msh
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| H****msh
|    Egypt
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 11h, 14m ago  |  Ends: 14d, 12h  |   7 Proposals
I require a confident (preferably female as the product is more of a feminine thing) English speaker who is comfortable having a friendly conversation and good at speaking to all types of different people. $4 an hour but will raise if the right candidate shows good ability. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Telephone our Amazon customers and talk to them in a friendly and effective manner - Convince them to leave a review for the product on Amazon - Maintain Excel sheet of all customers called and the outcome Your qualifications: - Good spoken English (tested on interview) - Confident attitude - Friendly phone manner
Category: Customer Service       
Skills: Customer Service, Phone Support, English       

t****ral
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| t****ral
|    United Kingdom
Fixed Price: Not Sure   |  Posted: 19h, 3m ago  |  Ends: 14d, 4h  |   4 Proposals
I need someone to follow up my A/R, call clients, coordinate payments, etc. The job has to be performed in spanish.
Category: Office Management       

j****ede
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| j****ede
|    Panama
Hourly Rate: Less than $10 / hr   |  Duration: 1-3 months  |  Posted: 19h, 38m ago  |  Ends: 14d, 4h  |   7 Proposals
I am looking for a VA in the USA to do outbound marketing calls, will need to be available ES time, have good communication skills & a lovely voice, Good writing skills & experience with eCommerce
Category: Customer Service       
Preferred Location: United States

f****oys
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| f****oys
|    United States
Fixed Price: Less than $500   |  Posted: 19h, 46m ago  |  Ends: 14d, 4h  |   12 Proposals
We are am american company that is growing and we are looking for people to answer phones for our business and dispatch our fleet. The work is completely online and can be done from anywhere. Requirements: 1. Native ENGLISH SPEAKER with a natural American accent. NOT A FAKE American accent. 2. You can work from anywhere but must be on the job 8hrs a day, 7days a week. 3. Must have access to high speed reliable internet and well as a smart phone. Qualifications: 1. Must have at least one 1yr customer service experience handling inbound calls 2. Experience in transportation or taxi dispatch a plus This is an immediate hire, we are looking for preferably a company or two individuals that can work 8hrs at a time for 16hrs a day.
Category: Customer Service       

E****Den
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| E****Den
|    United States
Fixed Price: Not Sure   |  Posted: Jul 01, 2015  |  Ends: 28d, 21h  |   2 Proposals
Seeking a part-time or flex-time personal assistant to aid our executives and upper management as we open a field offie in Lisbon. We are a Hong Kong-based Project Management firm specializing in industrial and civil engineering projects, seeking to establish a field office in Lisbon to manage project logistics and procurement for Southern and Eastern Europe. We seek someone with significant experience as a personal / administrative assistant to work with our staff as they open the Lisbon office, handling administration while they are away, helping with bureacracy and paperwork, and coordinating meetings and work in Lisbon and the area. Approx. 7 days per month, of which half from home. The succesful candidate must be people-oriented, excellent English, creative, motivated, and extremely detail-oriented. Availability for occasional travel a must. Competetive pay.
Category: Office Management       
Preferred Location: Portugal

L****ing
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| L****ing
|    Greece
Fixed Price: Not Sure   |  Posted: Jul 01, 2015  |  Ends: 13d, 19h  |   24 Proposals
We need someone to answer phone calls that come via our corporate number. Calls may be related to new sales inquiry or support. You need to only gather information and tell caller that we'll get back and then email the details to our contact person...in case of critical support calls, you'll need to call our contact person and report the critical issue. We'll provide with soft phone to answer the calls. Neutral accent (without any accent) or American accent is preferred.
Category: Customer Service       
Skills: Customer Service, Phone Support       

e****ogy
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| e****ogy
|    India
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Jun 30, 2015  |  Ends: 5d, 12h  |   36 Proposals
We are looking for a company that can log into websites, listen to recorded phone calls and then based on specific criteria, download the phone call and email it to one of our call analysts. Must have excellent track record, job related experience with a competitive price. All calls are in USA english and must have the ability to read, and communicate in English. We have used other companies in India and are not opposed to offshore work. We need at least 5 associates working Monday - Saturday 8 hours per day, 4 associates working 4 hours each on Sunday. Must be able to work US hours with staggered start times.
Category: Customer Service       
Skills: Typing, Active Listening, downloading, emailing       

k****ier
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| k****ier
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 4-6 months  |  Posted: Jun 30, 2015  |  Ends: 13d, 6h  |   75 Proposals
We have a need for a customer service expert who will be replying to customers using our email management system. We require: 1. Fast and reliable Internet (3 mbps+) 2. Fluent in the English language 3. Excellent grammar proficiency 4. 30 WPM We need the person to be available during our time for the first couple of weeks for the training. Initially it is expected that the job will take 20-30 hours/week, 40+ hours/week in August.
Category: Customer Service       

t****013
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| t****013
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Jun 30, 2015  |  Ends: 13d, 4h  |   13 Proposals
Are you an at home Mom or Dad in need of a flexible schedule? Are you unemployed and unsure how you will support your family when your unemployment benefits expire? Is commuting back and forth to work a bit of a problem? Or maybe you just want a way to make extra income? If you answered yes to any of the questions, HELP IS HERE! Position: Client Support Professional Handling inbound customer care inquiries including: Billing inquiries, customer service inquiries payment arrangements Discount inquiries Updating account information Changing rate plans, providing technical services Troubleshooting devices Ordering new devices and cancellations/retentions and other services
Category: Customer Service       
Preferred Location: United States

a****ise
 [?]
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| a****ise
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: 3-4 weeks  |  Posted: Jun 30, 2015  |  Ends: 28d, 4h  |   23 Proposals
Customer Service Tech and Sales Specialists interface with customers via inbound or outbound calls or the Internet for the purpose of resolving routine problems with products or services. Call center hours - 7am until 12am Training hours- Flexible Principal Duties and Responsibilities: - Greet customers in a courteous, friendly, and professional manner using agreed upon procedures - Listen attentively to customer needs and concerns; demonstrate empathy - Clarify customer requirements; probe for and confirm understanding of requirements or problem - Once Customer issue is resolved Transition to sell products to improve customer retention and value - Meet customer requirements through first contact resolution -Confirm customer understanding of the solution and provide additional customer education as needed - Must be able to multi task and simultaneously navigate multiple applications in a windows environment - Prepare complete and accurate work and update customer file - Communicate eff...
Category: Customer Service       
Preferred Location: United States

d****man
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| d****man
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Jun 30, 2015  |  Ends: 13d, 2h  |   54 Proposals
We are currently accepting applications for Live Chat - Inbound Customer Service Representatives to engage with users visiting our website via a live chat client window. RESPONSIBILITIES: ? Receive and respond to inbound live chats; gather and verify required information ? Actively listen to the customer, taking their request for our services. ? Provide information to the customer and place appropriate notes in system indicating exactly what action was taken or needs to be taken ? 24/7 customer service support QUALIFICATIONS: ? High school diploma or equivalent required ? Strong English speaking and typing skills mandatory ? Excellent English written communication skills ? using proper grammar with smooth flow ? Ability to follow scripted responses ? Responsible, professional, communicative demeanor ? Ability to listen attentively and to use information provided by customers to tailor responses and actions to meet the customers' specific needs ? Customer service, analytic and de...
Category: Customer Service       

o****ers
 [?]
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| o****ers
|    Canada
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jun 30, 2015  |  Ends: 13d, 1h  |   3 Proposals
Customer service management role in fast paced environment, where my passion for helping others with the combination of my leadership expertise will ensure that the organization has satisfied clientele and employees.
Category: Customer Service       

i****001
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| i****001
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Jun 30, 2015  |  Ends: 13d, 0h  |   2 Proposals
The Receptionist acts as the first point of contact for outside visitors, vendors, etc. Greets vendors, customers, job applicants and other visitors to the office. May arrange for transportation services when needed. Operates a switchboard typically to route incoming calls and place outgoing calls; performs administrative duties as required by the location assigned. Handle all incoming calls, using a main or floor switchboard, routes calls to appropriate party. Greet outside visitors in a professional manner. May sign for incoming and outgoing packages; route to appropriate party. Use internal paging system. Call for car service or messenger as requested by client. May perform filing, typing and other administrative duties as requested by client. Assist various departments with mass mailings. May receive and route faxes. May schedule conference room based on client requests and order catering as needed. Due to changing technology in offic...
Category: Office Management       
Preferred Location: United States

l****o45
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| l****o45 *
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: Not Sure  |  Posted: Jun 30, 2015  |  Ends: 13d, 0h  |   11 Proposals
PURPOSE To meet the needs of our customers in a courteous and professional manner. Effectively handle customer requests, receive and process customer account orders and identify and resolve customer problems in order to deliver value to the customer. Work is performed under the direction of department supervisor. ESSENTIAL DUTIES AND RESPONSIBILITIES in order of importance. Other duties may be assigned. 1. Effectively handle customer interactions. Properly greets customers, evaluates inquiries, provides appropriate assistance, accurately processes orders, and follows through to ensure customer needs are met in a timely and effective manner. 2. Identifies and resolves customer complaints/problems. Follows up with customer to assure appropriate action was taken and the issue is resolved to the customer's satisfaction. 3. Files and records all sales order transactions maintaining accurate customer records through completion of appropriate documentation and input to system. 4. S...
Category: Customer Service       
Preferred Location: United States

l****o45
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| l****o45 *
|    United States
Hourly Rate: Not Sure   |  Duration: 1-2 weeks  |  Posted: Jun 30, 2015  |  Ends: 27d, 22h  |   17 Proposals
Convergys LTD is in need of customer service work from home agents.. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Preferred Location: United States

s****hdf
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| s****hdf
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: Not Sure  |  Posted: Jun 29, 2015  |  Ends: 12d, 12h  |   5 Proposals
I am using Numbers Personal Budget Template for the 1st time. It looks good and works great in the beginning however; 1. (It is June) I inserted all my income, expenses etc. and it automatically added the information (correctly) and inserted the "Sums" at the bottom of the page at the location: "Annual Budget By Month" 2. ?; I would like to add information to previous months however there is nothing to click on to bring me to previous months sheets. How do I create them or get to them??? 3. ? ; I would like to work on future months sheets, how do I create them or get to them??? Better yet: Will you simple make this template work with all 12 months of sheets so I can just edit it and insert my information. Thank you, NALPDOG
Category: Office Management       
Skills: Microsoft Excel, Spreadsheets       

r****abb
 [?]
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| r****abb
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jun 29, 2015  |  Ends: 12d, 9h  |   10 Proposals
Hi i am an small importer of wine into USA i purchase wine by the case and fill Shipping containers to transport to USA I need a database to accept the inventory into 3 different warehouses analyse the sales and provide reporting on the performance of each SKU /category is this something you can do how do i know how much this will cost etc. Tony Gray
Category: Office Management       

t****_67
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| t****_67
|    Australia
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: Jun 29, 2015  |  Ends: 12d, 8h  |   7 Proposals
I am looking for limo business manager 5 hrs a week (REMOTE OK) Qualifications include: - experience with automotive/transportation industry - experience running a transportation/limo office - hands-on knowledge of cars/mechanics and repair - experience with keeping track of office expenses, payroll, coordinating with insurance companies, PUC and vendors - experience with marketing and sales
Category: Office Management       
Skills: limousine, transportation, vehicle       

C****oup
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| C****oup
|    United States
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