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Customer Service
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: 23 minutes ago  |  Ends: 14d, 23h  |   0 Proposals
Type of Position: - Part Time - 20 hours per week will eventually scale up to 40 hours depending on performance Working Time Zone: - Must overlap with 10am to 8pm EST by at least 4 hours. - Must be available at least 5 days per week. Why You Should Apply: - We truly care about our team, and work hard to create a great working relationship with all employees. - We work hard to communicate clear expectations for each task, and we encourage you to ask questions whenever an assignment is unclear. - This is a long term position. You will have a job as long as this company is in business and you continue to meet deadlines and produce excellent work. - Your progress will be reviewed regularly. Your compensation will be reviewed for increases after 12 months of work. Skills Required: - Attention to detail and ability to follow written and audio instructions is crucial - Excellent English reading and comprehension - Good written and spoken English. Mild accent is not a problem. - Excellen...
Category: Travel Planning       

a****243
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| a****243
|    United States
Fixed Price: $500 - $1,000   |  Posted: 5h, 23m ago  |  Ends: 14d, 18h  |   0 Proposals
We need a booth assistant who can speak German for a book fair event in Frankfurt, Germany. The work will include arranging book displays, printed materials, and conversational English-German translation.
Category: Customer Service       
Preferred Location: Germany

F****omo
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| F****omo
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: 5h, 46m ago  |  Ends: 14d, 18h  |   6 Proposals
We're looking to hire a part time, admin help and also will need help with telemarketing, coordinating schedules. US based candidates only. Must be proficient with computers!
Category: Customer Service       
Preferred Location: United States

r****rg3
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| r****rg3
|    United States
Hourly Rate: Not Sure   |  Duration: 1-2 weeks  |  Posted: 14h, 33m ago  |  Ends: 14d, 9h  |   5 Proposals
We are doing a family trip to Brasil and are seeking an experienced travel planner to help book the 3 week trip. We have international flights worked out. We need : Domestic Flights, Ground transport, Domestic Hotel or Accommodations, Activities Planned. Deliverable: A solid detailed written itinerary Domestic Flights and Accommodations booked and reserved We can pay a flat fee or an hourly fee. Happy to discuss this more on PMB.
Category: Travel Planning       
Preferred Location: Brazil

h****nce
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| h****nce
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: Sep 03, 2015  |  Ends: 13d, 19h  |   43 Proposals
Smokescreen Ventures, an eCommerce company specializing in vapor products, is in need of a customer service and inventory specialist for two of our sites. Your responsibilities will include: - Taking care of all customer service (Zopim, Zendesk and phone calls) - Responding to social media inquiries - Running inventory reports for ordering purposes - Checking orders for fraud You will be expected to know how to use Wordpress and Woocommerce, or be willing to learn quickly. Expect to spend 20-30 hours a week with this site, with room to grow in the future. Please tell me your experience with eCommerce customer service. The hired candidate can begin immediately.
Category: Customer Service       

j****oce
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| j****oce
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 1-3 months  |  Posted: Sep 03, 2015  |  Ends: 28d, 19h  |   16 Proposals
We are searching for a Customer Service Executive based in the Philippines who is looking to grow, learn & accept new responsibilities in a short period of time. This is an outstanding opportunity to work with a very innovative online business model that is continuously evolving. You will support our English speaking markets in customer service (via phone, email ticketing system, live chat). Key requirements: ? Must have an energetic hands on attitude and keen interest in working with an online start-up company. ? Motivated to hit the ground running, working independently with a positive attitude and great energy ? Passionate focus on customers and their requirements ? Applicants need to possess excellent command of the English language, both written and verbal and show proactive communication skills ? Ability to pick up processes and systems quickly ? Experience in customer support essential with minimum 5 years experience. ? Customer service leadership qualities highly desirabl...
Category: Customer Service       
Preferred Location: Philippines

h****bzz
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| h****bzz
|    United Kingdom
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Sep 03, 2015  |  Ends: 28d, 14h  |   1 Proposal
We are looking for a reliable, proficient freelancer who is able to support our Turkish market in the areas of Customer Service, Product Approvals and Translations on an ongoing/part time basis. At the beginning you will support us mainly with translations. To be considered for this role you will need to demonstrate minimum 3 years in a similar role. Training will be provided. Level of Turkish: native Level of English: fluent
Category: Customer Service       

h****bzz
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| h****bzz
|    United Kingdom
Fixed Price: $50 - $650   |  Posted: Sep 03, 2015  |  Ends: 13d, 12h  |   6 Proposals
I will be travelling to Manila for 3 days. I require a virtual assistant to 1. Call and arrange the appointments with the senior management of a few leading car classfied companies 2. Run through a reality check on the list i provided and let me know if i missed out anything 3. Prepare meeting minutes and provide transportation/driving assistance on ground 4. Ad hoc matters
Category: Travel Planning       
Preferred Location: Philippines

C****Hub
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| C****Hub
|    Singapore
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Sep 02, 2015  |  Ends: 12d, 23h  |   27 Proposals
Need someone with excellent communication skills (written and oral) combined with customer centric mindset. Need prior experience in doing customer service jobs. We will prefer company over individual as we need a backup and don't want to retrain resources. We will prefer native english speakers and preferably in US and Canada. English has to be grammatically correct, this is must!
Category: Customer Service       

K****naa
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| K****naa
|    United States
Fixed Price: $50 - $650   |  Posted: Sep 02, 2015  |  Ends: 12d, 15h  |   4 Proposals
I will be travelling to Manila for 3 days. I require a virtual assistant to 1. Call and arrange the appointments with the senior management of a few leading car classfied companies 2. Run through a reality check on the list i provided and let me know if i missed out anything 3. Prepare meeting minutes and provide transportation/driving assistance on ground 4. Ad hoc matters
Category: Travel Planning       

C****Hub
 [?]
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| C****Hub
|    Singapore
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Sep 02, 2015  |  Ends: 12d, 14h  |   0 Proposals
Hi, We are looking for a native English TEFL teacher to train our employees in Bangalore, India. Requirements: * Excellent command of the English language * TEFL certification is must * Looking for TEFL teacher in Bangalore location About Frontline Analysts: Founded and run by City credit analysts since 2005, Frontline is the highest-end KPO in India, providing opinion-giving analysts to the leading banks and funds in Europe and the US.
Category: Customer Service       

p****unr
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| p****unr
|    India
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Sep 02, 2015  |  Ends: 27d, 11h  |   1 Proposal
We are looking for a reliable, proficient freelancer who is able to support our German market in the areas of Customer Service, Product Approvals and Translations on an ongoing/part time basis. To be considered for this role you will need to demonstrate minimum 3 years in a similar role. Training will be provided. Level of German: native Level of English: fluent
Category: Customer Service       
Preferred Location: Germany

h****bzz
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| h****bzz
|    United Kingdom
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Sep 02, 2015  |  Ends: 12d, 9h  |   42 Proposals
We need a candidate to join our team,your main work is to reply the ebay messages,and the emails we get from our email address.There are only about 3-5 ebay messages daily,and 2-6 emails daily.There are very few customers that will contact you by Skype too.Make records for your daily work and problems you meet that needs our help.You are supposed to work about 6-10 hours per week for us.We are searching for professoinals,with a warm heart and top communication skill.We will definately cooperate with you for a very long period if you learn our industry and do a wonderful job. If you can act as a very kind person who cares about everything about the customers,maybe make phone calls,and do a high level job,I will pay more than your quotation. Please quote for hourly work and fix price work for every week both.
Category: Customer Service       

b****led
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| b****led
|    Japan
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Sep 01, 2015  |  Ends: 26d, 18h  |   20 Proposals
Seeking an answering service to receive phone calls , Monday to Friday, from 9:00 am to 17:00 pm Central Standard Time (USA), record the caller name, caller phone number, message, and then email these details to me after each call, I anticipate 15-30 calls per day, please give me a quote on a per call basis not hourly, thank you!
Category: Customer Service       
Preferred Location: United States

O****oon
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| O****oon
|    China
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: Sep 01, 2015  |  Ends: 11d, 17h  |   43 Proposals
We are looking for a talented person to join our international team. The selected candidate will be well versed in email marketing and customer service. They will be responsible for implementing a solid CRM database, designing marketing campaigns and following up on customer service type complaints. The ability to use word press for landing pages, etc would be a plus. We are an established company that distributes health supplements through an international distributorship network. Experience in herbal supplements, international markets, multi level marketing are all a plus. We have approximately 5000 initial contacts a month through our outreach and educational programs. We need to develop a solid follow up program. Some availability during early morning US hours would be a plus.
Category: Customer Service       
Skills: Customer support       

G****pad
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| G****pad
|    United States
Fixed Price: Less than $500   |  Posted: Sep 01, 2015  |  Ends: 11d, 17h  |   4 Proposals
Hello We are seeking for a customer representative that is experienced in lead generation, prospecting, and selling via phone and online communication. It is a requirement that this person have significant experience making calls to generate leads. We seeks a top performer who has significant success that he/she may speak to and is able to speak, write, and sell effectively. This role would involve handling warm and cold leads, consistent follow-up, and providing regular tracking of progress. They would also need to be a strong representative of the company and a quick learner to fully understand the multiple nuances of the services provided by our company, the specific type of buyer they should be speaking to, and look for opportunities to capitalize on current or future selling opportunities. The candidate should be familiar with Excel and various sales tracking programs * Excellent communicator (i.e. speaking, listening, writing/ability to communicate compl...
Category: Customer Service       

d****tel
 [?]
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| d****tel
|    United States
Fixed Price: $2,000 - $2,500   |  Posted: Sep 01, 2015  |  Ends: 86d, 15h  |   1 Proposal
We are looking for a talented individual for the position of Service Assurance Engineer. As a Service Assurance Engineer, you will be a team player with sharp interpersonal skills and determination to achieve excellent service. You will be providing assistance to clients and colleagues relative to content and technical functions of our products. Responsibilities: Customer assurance in relation to content of solutions and technical characteristics Assisting through customer integration (pre-sale and post-sale state) Liaising with internal departments (Service Assurance, NOC, Developer teams, Sales Team, Product Managers) Liaising with customers in accordance with the superiors' instructions Develop a strong understanding of forex trading in order to better assist clients and colleagues in your day to day duties. Required: BSc in Computers or Finance Technical background (SQL, Unix, web services) 1+ Years experience in Customer Support Knowledge of customer service principles, ...
Category: Customer Service       
Skills: Computer Skills, Customer support       

h****are
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| h****are *
|    United Kingdom
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Sep 01, 2015  |  Ends: 11d, 14h  |   41 Proposals
We're a very fast growth online footwear brand and we're looking for someone to join our online customer support team; tasks include communicating with customers via email and liaising with the support team You will be: - fluent/native in English - regularly available on Skype - comfortable with online platforms/ticket based systems - 3 years+ experience with ecommerce support preferable - excellent feedback on elance - we're looking for smart, savvy and excellent communicators Love to hear from you! Thanks.
Category: Customer Service       
Skills: Customer Service, Email Handling       
Preferred Location: North America

h****orc
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| h****orc
|    United Kingdom
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Sep 01, 2015  |  Ends: 11d, 9h  |   106 Proposals
We have a need to hire a customer service team member. We get several emails a day. To this point I have handled all of them. I estimate this job will take around 5 - 10 hours a week. With my help you will need to learn about our products and answer the questions. I think that skype will be the best way to communicate with me for the answers you need. After one week. You will be able to handle almost all the emails by yourself. We will need the hours to be tracked via workview only. We can not approve hours outside of workview.
Category: Customer Service       

C****ers
 [?]
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| C****ers
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Aug 31, 2015  |  Ends: 11d, 3h  |   39 Proposals
We urgently need call center support for our events. We are looking for about 4 - 5 call center reps that are fluent in English and will be able to take inbound calls for customers trying to buy online items. The call center staff will also guide the customers on basic steps on how to use the system.
Category: Customer Service       

c****143
 [?]
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| c****143
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: Aug 31, 2015  |  Ends: 11d, 0h  |   49 Proposals
We are looking for a Live Chat support operator for the Las Vegas wedding industry. We use BoldChat software for communicating with customers, so experience with BoldChat would be ideal but we are willing to train. The chat operator must be able to chat in English proficiently, and ideally could chat in Spanish as well, but not required. The hours needed would be for the hours of 6am to 12pm Eastern Standard Time, that is UTC+4. Possibly longer. A chat operator chats with customers helping them find information on our website, and answers any questions the customer has. They will also help the customer make buying decisions on which wedding packages to choose from. You are helping people make decisions about their wedding, so you must be very nice, attentive and helpful to every customer. The chat operators sometimes help process the customers order online as well, sometimes even processing the order for the customer. We prefer agents who can help the customer complete their order,...
Category: Customer Service       

s****bot
 [?]
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| s****bot
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Aug 31, 2015  |  Ends: 2d, 18h  |   11 Proposals
I need a full time customer support representative who can take phone calls and respond to email tickets. You need to be available to work from home and take calls 8 hours per day, Monday through Friday from the hours of 10 am - 6 pm PST. You will be paid at a flat hourly rate and we are looking for full-time candidates only. The process will involved cancelling and refunding member's accounts through a customer support interface and script, replying to emails, and providing customer feedback on the product to the rest of the team. U.S. representatives only. International candidates will not be accepted at this time.
Category: Customer Service       
Preferred Location: North America

k****unt
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| k****unt
Hourly Rate: $8 - $11 / hr   |  Duration: 7-9 months  |  Posted: Aug 31, 2015  |  Ends: 21d, 3h  |   7 Proposals
We are looking for an assistant for our Amazon account manager to help manage our Amazon Mexico seller account. Qualification required: 1. Mexican Spanish as first language. 2. Bilingual: English and Spanich. 3. Familiarity with Amazon Seller Central system. 4. Experience listing product son Amazon. Your duties will include: 1. Listing products manually and via upload; 2. Providing customer support and customer outreach. 3. Managing and updating inventory counts. 4. Creating FBA shipments; 5. Researching Amazon for product keywords and correct terms. 6. Help translating customer messages and product descriptions from English to Spanish. 7. Working on Amazon-related assignments provided by Amazon Account Manager. We are looking for someone local, living in Mexico, with a developed Elance profile and track record of positive feedback.
Category: Customer Service       
Preferred Location: Mexico

c****rus
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| c****rus
|    United States
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