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Customer Service
Hourly Rate: $5 - $15 / hr   |  Duration: 7-9 months  |  Posted: 1h, 0m ago  |  Ends: 14d, 21h  |   2 Proposals
I spend 1 to 2 weeks a month on the road in SE Asia. I need someone to manage my travel arrangements. This includes: 1. Scheduling visits 2. Arranging flight 3. Hotels 4. Car with driver or Taxis 5. Visas when required 6. Reminders to customers 7. Updating Outlook Calendar 8. Checking all receipts and expenses are submitted. 9. Updating Tripit 10. Resolving disasters Commonly visited cities are: Singapore, Jakarta, Batam, Vung Tau, Bangkok, Surabaya, Yangon, Kuala Lumpur etc You should be fluent in English, based in SE Asia, and have plenty of experience doing travel planning.
Category: Travel Planning       

d****ley
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| d****ley
|    Malaysia
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: 1h, 59m ago  |  Ends: 14d, 21h  |   2 Proposals
We are an Independent Insurance brokerage specializing in Commercial Insurance looking to hire freelancer who will work with insurance brokers and contractors. Knowledge of insurance terminology is not necessary, but is preferred. Job duties include answering phone calls, payment reminder calls and emails to our clients as well as follow up calls and emails for non-paying or cancelled insurance policies. The candidate will work with broker and agent in contacting contractors regarding suspended policies and obtaining information that is necessary for broker and agent to provide quote. In addition, this freelancer will maintain and update our CRM (Customer Relationship Management) database, and assist with the process of issuing endorsements, processing applications and certificates to policyholders. Communication with our clients is done via phone (Skype) and email. Requirements: Previous experience in Customer Service Must understand and speak proper English and also have st...
Category: Customer Service       
Preferred Location: Eastern Asia

j****nce
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| j****nce
|    United States
Fixed Price: Not Sure   |  Posted: 10h, 1m ago  |  Ends: 14d, 12h  |   0 Proposals
Hello, I am looking for an excellent Customer Service Sales person for my company. I prefer someone in the San Diego region however if I feel like your competent enough to do the job I may consider. With that, I am looking for someone who is an EXCELLENT writer. They must be able to craft articles to help us build a knowledge base. The topics will be about Medical Residency, Medical school success. All work will be on a job by job case but if you impress you may have the opportunity to work with us Part/Full time. For now, we want to host Google Hangout meetings or if local come to our office and we can have brief meetings to talk about what need to be done. You must have excellent skills in: Customer Service Article Writer Sales We are an exciting company that has a lot of to offer!
Category: Customer Service       

h****a10
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| h****a10
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 10h, 38m ago  |  Ends: 14d, 12h  |   7 Proposals
This is a long term project, only experienced and professional centers/teams should Apply! We are looking for experienced Telemarketing team to set B2B appointments for Merchant Cash Advance. We are hiring immediately. More details will be provided to right candidates
Category: Customer Service       

m****pro
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| m****pro
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: 13h, 5m ago  |  Ends: 14d, 9h  |   12 Proposals
I am looking for a support member of the team who can: -Support: able to answer support inquiries through HelpScout -Able to work with clients and the dev team to keep track of bugs in the system -Gmail: you will be assigned a gmail account by our company and need to know how to use Google docs -Strong Customer Service skills: go the extra mile for our clients and offer great customer service We are a quickly growing company, so if I am happy with your performance, we will expand the responsibilities of this position. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Skills: Customer Service       
Preferred Location: North America

f****ubo
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| f****ubo
|    United States
Fixed Price: Not Sure   |  Posted: 13h, 18m ago  |  Ends: 14d, 9h  |   2 Proposals
Hello, We are Looking for Students/ Online Shopper database for countries like US/UK/CA/INDIA/ Germany/France/Italy. Any one who have an experience or currently have such database, please contact us. we are looking for Name, Phone No, Email ID etc.
Category: Customer Service       

p****min
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| p****min
|    India
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: 13h, 47m ago  |  Ends: 14d, 9h  |   12 Proposals
I want someone from India. Live chat support needed for eCommerce website. Negotiable rate. Need to give customers basic information about: -Products -Delivery method -Payment method -Refunds e.t.c
Category: Customer Service       

m****d_1
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| m****d_1
|    Sri Lanka
Hourly Rate: $20 - $30 / hr   |  Duration: 7-9 months  |  Posted: 15h, 28m ago  |  Ends: 14d, 7h  |   10 Proposals
GENERAL SUMMARY: Customer Service Rep will be responding to customer inquiries and performing a variety of duties related to the customer serviced area in accordance with company policies and procedures. ESSENTIAL JOB FUNCTIONS, DUTIES AND RESPONSIBILITIES: Receives, researches, and answers customer inquiries and requests regarding orders, releases, and quotes.. Reviews customer purchase orders with order to ensure matching specifications. Processes sketch request for composing and enters data on log to track turn around time. Review all system data for accuracy Maintains high degree of accuracy in all areas of responsibility. Researches accounts to resolve disputes or questions. May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service. WE REQUIRE: High School diploma or GED Equivalent Excellent communication and customer relation skills Strong attention to detail Good computer skills.
Category: Customer Service       
Preferred Location: United States

b****229
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| b****229
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: Not Sure  |  Posted: 17h, 38m ago  |  Ends: 14d, 5h  |   4 Proposals
GTR Resources is an all-around recycling company. We produce and sell post-consumer and post- industrial recycled products. By using an integrated recycling approach, we source, purchase and sell scrap. Most of our business is done directly with the end user / manufacturer. We also provide equipment, and management services to recyclers. New position available as Dispatch / Customer Service Representative Below outlines numerous aspects of the job but not limited to the following. Responsibilities: Must have Logistics Experience. ? Communicates, organizes, and coordinates loads to freight companies. ? Correctly, accurately and timely enters load information into GTR dispatch system. ? Responsible for receptionist office duties -- operates phone system, and answers phone in a professional manner. ? Communicates load ETA to appropriate persons. Position requires excellent organization, and verbal skills with a willingness to learn the industry. GTR provides a comfortable drug f...
Category: Customer Service       
Preferred Location: United States

e****192
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| e****192
|    United States
Hourly Rate: Not Sure   |  Duration: 1-2 weeks  |  Posted: 17h, 41m ago  |  Ends: 1d, 6h  |   13 Proposals
Would someone to work with me on a long term basis for a start on the customer serivce side. Need Someone with experience who is a very energetic upbeat person and who can handle all types of customers and remain professional all times even if the customer is rude or obnoxious. Please provide references or examples of work. The idea is to follw up calls to cusotmers post products have been sent. Get them to write customer reviews of the product. I have very high standards and want to make sure we provide the utmost customer service. Will need to hire someone who can cover US hours. Must be able to speak to customers with ease and postive way.
Category: Customer Service       
Preferred Location: United States

s****moh
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| s****moh
|    United Arab Emirates
Fixed Price: $100 - $250   |  Posted: 18h, 9m ago  |  Ends: 14d, 4h  |   4 Proposals
Dear Freelancers, We are looking for someone who can answer our german customers. Our language is dutch. The plan is that you will be paid per email conversation that is handled. You will get en email account from the company. For more information please contact us.
Category: Customer Service       
Preferred Location: Western Europe

c****ods
 [?]
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| c****ods
|    Netherlands
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: 18h, 23m ago  |  Ends: 14d, 4h  |   28 Proposals
Helping with executive tasks such as docusign, setting appointments and arranging interviews. Also booking travel through companies such as Southwest and Priceline
Category: Customer Service       

f****ubo
 [?]
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| f****ubo
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 18h, 36m ago  |  Ends: 14d, 4h  |   28 Proposals
Hi, we are an Austrian Telecommunication start up. We have contact with our clients by live chat. We are not working during the weekend and right now i start to search for a person or people who can do it for us that time. We don't have so many request, around 40 per day. We have clients form a lot of countries, English and German are the most important languages.
Category: Customer Service       

t****lia
 [?]
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| t****lia
|    Austria
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: 19h, 47m ago  |  Ends: 29d, 3h  |   8 Proposals
WESTERN EUROPE/ US/ CANADA ONLY If you have a good PC or laptop with a 2Ghz processor with 4 GB of memory with a decent broadband connection and you are able to work 20 -40 hours a week including weekends and holidays this may be the job for you. A great opportunity exists for articulate, intelligent people that are looking for a flexible home based opportunity to join a growing team of like-minded professional virtual receptionists. Your job will be to answer calls on behalf of a wide selection of businesses, take messages, handle issues and in some cases resolve problems. We are a growing business and are looking for people with experience in all areas of business including blogging, sales, marketing. Although you will be working from home you will be in constant contact with our growing network of people just like you; so you are never alone and always in good company! You must have fluent English verbal and written skills. You can test the speed of you internet connection at...
Category: Customer Service       
Preferred Location: North America, Western Europe

n****ngo
 [?]
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| n****ngo
|    United Kingdom
Hourly Rate: $20 - $30 / hr   |  Duration: 1-3 months  |  Posted: 20h, 5m ago  |  Ends: 40d, 2h  |   8 Proposals
Job Responsibilities: Contact field agents (in the Insurance industry) in regards to a new software package that needs to be installed Support in other responsibilities as well, such as monitoring general mailbox, returning emails, installation inquiries, etc. Will survey and escalate any issues as needed Will also provide some support with basic questions
Category: Customer Service       
Skills: Customer Service, Call Center Skills       
Preferred Location: United States

m****ung
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| m****ung
|    Nigeria
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 20h, 48m ago  |  Ends: 2d, 3h  |   0 Proposals
Unser Auftraggeber Unser Auftraggeber ist einer der grössten Anbieter von TV und Internet der Schweiz. Sein eigenes Netzwerk erschliesst über 2 Millionen Haushalte und umfasst alle grösseren Schweizer Städte. Ihre Aufgabe Sie unterstützen unseren Auftraggeber in der telefonischen und schriftlichen Kundenberatung. Erleben Sie die Welt TV und Internet von einer anderen Seite und assistieren Sie Privatkunden bei ihren Anliegen. Zu Ihren Aufgaben gehören unter anderem Kundenberatung bei Anliegen zu Zahlungsvorgängen und Fragen zum Vertrag sowie eine seriöse Verwaltung der Kundendaten; Professionelle Beratung zu Tarifen sowie zu aktuellen TV und Internet Angeboten; Hilfreicher und effektiver Technical Support. Ihr Profil Hervorragende Deutschkenntnisse in Wort und Schrift; Grundlegendes Verständnis der englischen Sprache; Gute allgemeine Computerkenntnisse und Schreibgeschwindigkeit; Leidenschaft für Telekommunikation und grundlegendes technisches Verständnis; Ausgezeich...
Category: Customer Service       

P****rch
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| P****rch *
|    Portugal
Fixed Price: Less than $500   |  Posted: 22h, 58m ago  |  Ends: 2d, 1h  |   4 Proposals
Looking for a temporary freelancer to call approximately 250 of our clients. We provide a short script, email address, e-mail template and excel spreadsheet to call, follow up with an email after the call and record outcome in a basic excel spreadsheet (an excel list of 4-5 columns pre-populated with client details and 2 more columns to capture information. No formulas) Male or Female with a friendly voice and American accent. Calls to be made during US business hours
Category: Customer Service       
Preferred Location: North America

r****nza
 [?]
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| r****nza
|    South Africa
Fixed Price: Less than $500   |  Posted: 23h, 9m ago  |  Ends: 13d, 23h  |   0 Proposals
We are looking for someone who can handle our customer service in Netherlands . We will give you briefing and we will give you the knowledge base so you will be able to reply the customer questions yourself. We are talking about 5 - 10 calls per day and 5 - 10 emails per day maximum . You just need to reply them . We can forward the phone number of our hotline to your mobile and you will also be able to get the emails on your mobile phone. Please send your bid only if you are native from Netherlands. You will get more details and information on chat.
Category: Customer Service       

n****593
 [?]
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| n****593
|    India
Fixed Price: Less than $500   |  Posted: 23h, 46m ago  |  Ends: 13d, 23h  |   1 Proposal
We are looking for someone who can handle our customer service in Netherlands . We will give you briefing and we will give you the knowledge base so you will be able to reply the customer questions yourself. We are talking about 5 - 10 calls per day and 5 - 10 emails per day maximum . You just need to reply them . We can forward the phone number of our hotline to your mobile and you will also be able to get the emails on your mobile phone. Please send your bid only if you are native from Netherlands. You will get more details and information on chat.
Category: Customer Service       

j****_de
 [?]
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| j****_de
|    Germany
Fixed Price: Less than $500   |  Posted: 23h, 48m ago  |  Ends: 13d, 23h  |   1 Proposal
We are looking for someone who can handle our customers in Norway . We will give you briefing and we will give you knowledge base so you will be able to reply the customer questions yourself. We are talking about 5 - 10 calls per day and 5 - 10 emails per day maximum . You just need to reply them . We can forward the phone number of our hotline to your mobile and also you will be able to get the emails on your mobile phone. Please send your bid only if you are native from Norway. You will get more details and information on chat.
Category: Customer Service       

j****_de
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| j****_de
|    Germany
Fixed Price: Less than $500   |  Posted: 23h, 59m ago  |  Ends: 13d, 23h  |   1 Proposal
We are looking for someone who can handle our customer service in Denmark . We will give you briefing and we will give you the knowledge base so you will be able to reply the customer questions yourself. We are talking about 5 - 10 calls per day and 5 - 10 emails per day maximum . You just need to reply them . We can forward the phone number of our hotline to your mobile and you will also be able to get the emails on your mobile phone. Please send your bid only if you are native from Denmark. You will get more details and information on chat.
Category: Customer Service       

j****_de
 [?]
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| j****_de
|    Germany
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Feb 25, 2015  |  Ends: 13d, 20h  |   13 Proposals
Our newly created service based app built for IOS and android is about to launch in India. We require the services on an hourly rate contract basis to answer online technical support questions and be available 8 hours per day to receive inbound phone calls. The successful candidate must have experience in both customer service with a proven track record in software, analytics and IT. This is an entry level offer with scope to scale and build a team of representatives. Please no agencies You must have a home based office, internet access.
Category: Customer Service       

i****ice
 [?]
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| i****ice
|    Australia
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Feb 25, 2015  |  Ends: 5d, 17h  |   11 Proposals
We are looking for a part time Sales Support / Customer Service person who can contact customers in the US (Denver, CO) during business hours via email and telephone. Mainly preparing quotes and following up on proposals as well as contacting existing customers to "check in" EQUIPMENT REQUIREMENTS: HIGH SPEED INTERNET COMPUTER Outbound Phone to call USA - Please have this available. PERSONAL REQUIREMENTS: B2B SALES EXPERIENCE (copier, office supplies, toner is a PLUS) PROPER BUSINESS ENGLISH BOTH VERBAL AND WRITTEN POSITIVE AND FRIENDLY PERSONALITY ATTENTION TO DETAIL PROFICIENT IN MS OFFICE SUITE CRM EXPERIENCE A PLUS - ZOHO, SALESFORCE, ETC.. **Please attach a brief personal audio recording with your bid** WORK HOURS: 10:00AM - 1:00PM MST (-7GMT) MONDAY-FRIDAY 3 hours per day. 60 hours a month DUTIES: Return Voicemail ASAP within 30 minutes of receipt Return emails ASAP within 30 Minutes INBOUND/EMAIL/CHAT SALES: Assessing B2B customer needs and making recom...
Category: Customer Service       
Skills: Sales       

c****ink
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| c****ink
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Feb 25, 2015  |  Ends: 13d, 16h  |   19 Proposals
This role is open to candidates located in the Philippines. Indulgence Tours arranges holidays for independent travellers visiting New Zealand, covering all arrangements from accommodation, vehicle rental, activity bookings and various other local services to ensure the client's holiday experience is smooth and successful. This position is for someone who can develop into a senior role, taking ownership of selected clients from initial sales lead right through to full arrangement of bookings and follow-up. In particular, the following skills will be highly valued: ? Top-notch organisational skills, able to keep accurate records of all client arrangements within a CRM system and spreadsheet databases. ? Extremely clear spoken English and engaging phone manner. Candidates who can approximate a western (eg. American) accent preferred. ? Exceptionally clear, concise writing skills. ? Strong willingness to learn new concepts and develop skills in unfamiliar areas. ? Willingness to indep...
Category: Customer Service       
Preferred Location: Philippines

i****urs
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| i****urs
|    New Zealand
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