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Hourly Rate: Less than $10 / hr   |  Duration: 1-3 months  |  Posted: Apr 02, 2015  |  Closed  |   23 Proposals
Public relations/marketing communications Your qualifications: - Excellent verbal and written communication skills in English, including proper spelling and grammar - Knowledge of Microsoft Word and Excel as well as of the Internet - Excellent organizational skills and the ability to manage multiple priorities - A complete Elance profile - References or an established reputation on Elance preferred Job Description: Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality
Category: Customer Service       

k****spr
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| k****spr
|    Singapore
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Mar 19, 2015  |  Closed  |   16 Proposals
I am looking for a Virtual Assistant who has an eye for creating systems and documenting them. The position will require lots of variation in what you do and I won't be able to list all of what I will be needing in my assistant on this post, but these are a few of the things I know I'll need: Help me monetize areas of my business/practice more, organize my schedules, respond to and organize my personal and customer service emails, etc. manage my social media with tools like hootsuite, tweetdeck, etc research costs, contact partners/local venders, and virtually scout locations for retreats that I want to offer create simple sales pages and sales copy for my courses and promote them weekly manage email list - write and send emails (I use a system called Aweber) check facebook messages (filter messages into business and personal and replying to business messages) and manage facebook page (add/remove people to groups, monitor activity, etc) I'm looking for the RIGHT person for this p...
Category: Virtual Assistant       

j****tle
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| j****tle
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 1-3 months  |  Posted: Oct 15, 2014  |  Closed  |   41 Proposals
Public relations/marketing communications Your qualifications: - Excellent verbal and written communication skills in English, including proper spelling and grammar - Knowledge of Microsoft Word and Excel as well as of the Internet - Excellent organizational skills and the ability to manage multiple priorities - A complete Elance profile - References or an established reputation on Elance preferred Job Description: Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality
Category: Customer Service       

k****spr
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| k****spr
|    Singapore
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Oct 13, 2014  |  Closed  |   13 Proposals
My company will need assistance to create a company manual , employee manual, and standardize many other common business practices into a readable format. We will need back office support which would include client correspondence, competitor analysis, data entry, general research, and possible SEO type work.
Category: Office Management       
Preferred Location: North America

B****rdy
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| B****rdy
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Jan 31, 2014  |  Closed  |   37 Proposals
Hi We have an online furniture retail store in Ireland and UK and there is an online help instant messenger program where customers can click to ask questions from a LIVE person. We would like someone to be online to answer the live help questions, answer roll over calls, administration and sales. The customer that asks questions would like quality help where questions are answered correctly and with professionalism. This is a SALES task and the customer is judging the company by the speed of the response as well as the quality. The answers must be in perfect FULL UK English and worded in a friendly and helpful manner. Where an answer is not known I am happy for the freelancer to ask for an email or tel number and say that they will receive a reply later, this query is then sent into our head office. The instant messenger software will automatically send a full transcript of the chat to an operator within our company. And we can take it from there. Knowledge is an important aspect of...
Category: Customer Service       

e****nna
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| e****nna
|    United Kingdom
Hourly Rate: $9 - $11 / hr   |  Duration: 7-9 months  |  Posted: Jan 29, 2014  |  Closed  |   34 Proposals
We are an direct response marketing firm looking for a new member to join our Customer Support Team. We are looking for a call agent who is very familar with customer service and highly skilled with multi-tasking. Perhaps you have: - Worked at a call center before - Worked within a business' customer service department We require a highly skilled call agent able to work from home full time. Applicant must: - Be fluent in english - Have a customer service background - Have the ability to multi-task(answering calls and performing multiple functions on your computer) - Must have a strong internet connection - Have the ability to follow call script but also able to handle calls without a script - Priority given to those who have worked with online firms before. - We are involved in several astrology businesses. Any knowledge of this is a bonus. We are looking for a motivated and hard-working candidate ready to join a growing direct marketing online business. Please contact back for f...
Category: Customer Service       

n****eak
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| n****eak *
|    Canada
Hourly Rate: $8 - $12 / hr   |  Duration: 7-9 months  |  Posted: Jan 28, 2014  |  Closed  |   43 Proposals
We are an direct response marketing firm looking for a new member to join our Customer Support Team. We are looking for a call agent who is very familar with customer service and highly skilled with multi-tasking. Perhaps you have: - Worked at a call center before - Worked within a business' customer service department We require a highly skilled call agent able to work from home full time. Applicant must: - Be fluent in english - Have a customer service background - Have the ability to multi-task(answering calls and performing multiple functions on your computer) - Must have a strong internet connection - Have the ability to follow call script but also able to handle calls without a script - Priority given to those who have worked with online firms before. - We are involved in several astrology businesses. Any knowledge of this is a bonus. We are looking for a motivated and hard-working candidate ready to join a growing direct marketing online business. Please contact back for f...
Category: Customer Service       

n****eak
 [?]
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| n****eak *
|    Canada
Hourly Rate: About $3 / hr   |  Duration: Not Sure  |  Posted: Dec 08, 2013  |  Closed  |   11 Proposals
This is a new and unique position loosely in the field of customer service. As a Virtual Avatar Controller, you will take on the persona of a software avatar and control various aspects of its behavior -- in particular, conversation. You must have excellent social skills. You must be able to easily comprehend conversational, spoken, American English of various accents. You must also be able to quickly and accurately type written responses to what you hear in a way that is conversationally appropriate and correct in terms of spelling and grammar. The above is the core of this job, but also you should be computer savvy and quick to learn new software interfaces, because you will need to use a web-based interface to perform other tasks. We require staffing at all hours of the day, especially waking hours in the US. After a period of training, you may work anywhere from 40 to over 60+ hrs/week. Through these tasks, you will be participating in an exciting company that improves the quali...
Category: Customer Service       
Preferred Location: Philippines

g****joy
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| g****joy
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 1-3 months  |  Posted: Oct 24, 2013  |  Closed  |   48 Proposals
Respond to emails in a timely and professional manner for advertising rates. Must be proficient in English writing and content.
Category: Customer Service       

T****bbb
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| T****bbb
|    Canada
Hourly Rate: $8 - $12 / hr   |  Duration: 7-9 months  |  Posted: Oct 22, 2013  |  Closed  |   41 Proposals
We are an direct response marketing firm looking for a new member to join our Customer Support Team. We are looking for a call agent who is very familar with customer service and highly skilled with multi-tasking. Perhaps you have: - Worked at a call center before - Worked within a business' customer service department We require a highly skilled call agent able to work from home full time. Applicant must: - Be fluent in english - Have a customer service background - Have the ability to multi-task(answering calls and performing multiple functions on your computer) - Must have a strong internet connection - Have the ability to follow call script but also able to handle calls without a script - Priority given to those who have worked with online firms before. - We are involved in several astrology businesses. Any knowledge of this is a bonus. We are looking for a motivated and hard-working candidate ready to join a growing direct marketing online business. Please contact back for f...
Category: Customer Service       

n****eak
 [?]
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| n****eak *
|    Canada
Hourly Rate: Less than $10 / hr   |  Duration: 1-3 months  |  Posted: Oct 22, 2013  |  Closed  |   41 Proposals
I need a virtual assistant for 40 hours a week immediately. Must be computer literate, excellent with social media, understand marketing, ability to write a letter in English, some understanding of PR, ability to create HTML pages, automate with hootesuite, able to use photoshop. I want the books that I published constantly pushed into the social media, PR, New Releases, Donations, and anything new as we go. You must be available somedays during 9am to 6pm North American Eastern standard time zone.
Category: Virtual Assistant       

s****000
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| s****000
|    United States
Hourly Rate: $8 - $12 / hr   |  Duration: 7-9 months  |  Posted: Oct 16, 2013  |  Closed  |   58 Proposals
We are an direct response marketing firm looking for a new member to join our Customer Support Team. We are looking for a call agent who is very familar with customer service and highly skilled with multi-tasking. Perhaps you have: - Worked at a call center before - Worked within a business' customer service department We require a highly skilled call agent able to work from home full time. Applicant must: - Be fluent in english - Have a customer service background - Have the ability to multi-task(answering calls and performing multiple functions on your computer) - Must have a strong internet connection - Have the ability to follow call script but also able to handle calls without a script - Priority given to those who have worked with online firms before. - We are involved in several astrology businesses. Any knowledge of this is a bonus. We are looking for a motivated and hard-working candidate ready to join a growing direct marketing online business. Please contact back for f...
Category: Customer Service       
Preferred Location: North America

n****eak
 [?]
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| n****eak *
|    Canada
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Oct 08, 2013  |  Closed  |   17 Proposals
Looking to hire full time assistant to support business growth. This is meant to be a long term, ongoing employment, not a temporary project. Skills and Tasks 1. Wordpress ? need to have a strong knowledge of how wordpress works, be able to create user accounts through wordpress dashboard, answer customer questions related to how wordpress works. (One of the businesses is a course teaching people how to build websites using wordpress) 2. Market Research ? must be really good at market research to generate marketing leads lists and formatting in excel 3. SEO ? must have experience with on page and off page SEO, be good at optimizing the website and generating backlinks. 4. Customer Support ? must have strong English (U.S.) writing and speaking skills. Will need to have strong writing skills to answer customer questions as needed. Will only be required to speak with employer. Must be willing to use software like rescuetime to track working hours. 5. Microsoft office ? must have strong ...
Category: Virtual Assistant       
Preferred Location: Eastern Asia

m****hen
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| m****hen
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 1-3 months  |  Posted: Sep 12, 2013  |  Closed  |   18 Proposals
We are looking for a friendly, professional and articulate real estate virtual assistant with excellent customer service and time management skills. Job Description: I'm looking for a Virtual Assistant to help me manage incoming calls and emails, schedule events, and help me stay on top of all of my obligations. Your responsibilities: - Data analysis/entry/uploading with Basecamp, Dotloop, Zipforms, REIN MLS, Word Suite, Google email, calendar and document sharing, Docusign - Research using the Internet or other information databases - Outbound calling to clients, vendors or others - Appointment scheduling - Showing and feedback - Ad posting - Email and customer service - Drafting documents and getting documents signed - Other miscellaneous tasks that can be performed online - Must be accessible, online and on Elance Work View during agreed-upon office hours Your qualifications: - Previous experience as an administrative assistant preferred - Broadband Internet connection - Str...
Category: Virtual Assistant       
Skills: Admin Assistant       

r****ice
 [?]
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| r****ice
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Aug 21, 2013  |  Closed  |   45 Proposals
Need a Data Entry person or Virtual Assistant for a one-off job taking product descriptions from an RTF file and copy and pasting them paragraph-by-paragraph into an online CMS system. In the product descriptions there are pictures and the text needs to be copied and pasted. The pictures may need to be saved outside of the RTF file first before being inserted onto the server and then inserted into the CMS system. This calls for someone who is extremely patient and accurate willing to give the job attention to detail. There are 60 product descriptions.
Category: Virtual Assistant       
Skills: Admin Assistant, Data Entry, Research       

t****pia
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| t****pia
|    United Kingdom
Hourly Rate: $10 - $15 / hr   |  Duration: 4-6 months  |  Posted: Jul 11, 2013  |  Closed  |   28 Proposals
The Operations Assistant II position works directly with the Operations team handling incoming tickets and requests for assistance. We are looking for someone who: ? Has a demonstrated ability to learn and adapt to different situations ? Possesses excellent problem solving and critical thinking skills ? Works well as a member of a team and as an individual contributor ? Possesses a high degree of integrity and trustworthiness; working comfortably in a dynamic environment ? Can confidently convey decisions and/or concerns to customers and management ? Has excellent command of the English language; verbal and written communication skills Other duties may be assigned to support a small but vital team that helps shape the perceived quality of members and services offered. In addition this individual will need: ? A reliable Internet connection and utilities as this individual will be a key member of our team and stable Internet connectivity is critical to success in the role ? A relia...
Category: Customer Service       
Preferred Location: United States

****
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| Client
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Jul 02, 2013  |  Closed  |   0 Proposals
Very efficient with the Microsoft programing Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Skills: Customer Service, Call Center Skills       

a****a90
 [?]
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| a****a90
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 4-6 months  |  Posted: Jun 30, 2013  |  Closed  |   11 Proposals
I'm looking for a Virtual Assistant to help us with office operations, manage incoming calls and emails, schedule events, and help me stay on top of all of my obligations. Must speak English and Russian fluently. Your responsibilities: - Data analysis/entry into Excel, Word or other programs - Research using the Internet or other information databases - Outbound calling to clients, vendors or others; Incoming Calls too. - Travel planning and coordination - Email management - Other miscellaneous tasks that can be performed online - Must be accessible, online and on Elance Work View during agreed-upon office hours Your qualifications: - Previous experience as an administrative assistant preferred - Broadband Internet connection - Strong understanding of Internet and online communication tools - Ability to multitask and take on multiple projects - Ability to meet deadlines - Strong communications skills and attention to detail a must - A complete Elance profile - References(ID:...
Category: Virtual Assistant       

****
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| Client
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 4-6 months  |  Posted: Jun 22, 2013  |  Closed  |   9 Proposals
I'm looking for a Virtual Assistant to help us with office operations, manage incoming calls and emails, schedule events, and help me stay on top of all of my obligations. Must speak English and Russian fluently. Your responsibilities: - Data analysis/entry into Excel, Word or other programs - Research using the Internet or other information databases - Outbound calling to clients, vendors or others; Incoming Calls too. - Travel planning and coordination - Email management - Other miscellaneous tasks that can be performed online - Must be accessible, online and on Elance Work View during agreed-upon office hours Your qualifications: - Previous experience as an administrative assistant preferred - Broadband Internet connection - Strong understanding of Internet and online communication tools - Ability to multitask and take on multiple projects - Ability to meet deadlines - Strong communications skills and attention to detail a must - A complete Elance profile - References(ID:...
Category: Virtual Assistant       

****
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| Client
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Jun 12, 2013  |  Closed  |   40 Proposals
We are a small marketing and cost reduction company in San Diego, CA looking for a LONG TERM full time virtual assistant that: 1) Must speak perfect English, have a fantastic internet connection with video camera and work California / Pacific time zone. 2) Able to manage multiple client projects to reach a successful outcome for all involved. 3) Must be very resourceful and ability to work independent with little direction. You must be very knowledgeable in a variety of software to include full Microsoft Office Suite, Video Editing (iMovie or Final Cut), Wordpress & HTML code. Most importantly you must be able to handle a fast-paced fluid working environment where project importance could change daily. 4) You must be able to work 9am to 5pm Pacific Time Zone 5) You must have a reliable internet connection and be up 99% of the time. 6) You must be able to video skype at any point in the day 7) You MUST be able to speak Fluent English with very little to no accent. American accen...
Category: Virtual Assistant       

d****llc
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| d****llc
|    United States
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