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Fixed Price: $51 - $85   |  Posted: 1h, 45m ago  |  Ends: 6d, 22h  |   3 Proposals
The job is to create 51 podcast transcript documents in MS-Word. The transcripts appear in 51 PDF files that I will supply. In each PDF file the transcript appears as section (1). To create the MS-Word file, you will cut-and-paste the transcript from the corresponding PDF file. In the MS-Word file you will then make some edits. Here is a checklist for preparing the MS-Word file: 1.) Cut-and-paste the transcript from the PDF file into an MS-Word file. 2.) Remove original line breaks from multi-line blocks of text in the transcript. 3.) Remove footnotes. 4.) Add the number and title of the podcast at the top of the MS-Word document. 5.) Save the MS-Word document using the same file name as the PDF but ".doc". I will be pasting the text of the transcript from your MS-Word file into an HTML system. I need the text to reflow without unwanted line breaks. The line breaks between speakers are fine, but those that appear in multi-line blocks of text are problematic and ...
Category: Word Processing       
Skills: Typing, Admin Assistant, Word Processing       

e****ird
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| e****ird
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: 3h, 41m ago  |  Ends: 14d, 20h  |   8 Proposals
We sell auto parts on 4 separate ebay stores, Amazon, NewEgg, Buy.com, our website and other internet sales channels. Automated systems handle the order processing for over 200 orders shipped every day. Our business works exclusively with contract employees outside the US. We currently have contract staff in India, Pakistan, Poland, and the Philippines. Position involves responding to inbound customer support inquiries via web based email processing. Currently, no live chat, and very little phone support needed. Must have an aptitude to respond to inquires in writing. The person we hire will need to quickly develop the ability to connect order information between our proprietary order management system, ebay, amazon, our suppliers online systems, FedEx, USPS, & UPS online shipment tracking. Over 90% of our support inquiries involve one of the 3 following issues: 1) Where is my order? (Shipment tracking and timing of delivery promise) 2) There is a problem with my shipment... I r...
Category: Customer Service       

s****jim
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| s****jim
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: 4h, 40m ago  |  Ends: 14d, 19h  |   2 Proposals
Seeking word processing freelance person to write construction specifications. Template spec will be provided to you, it is basically organizing the template specs in correct order based on the scope of work. These are renovation projects for updating older single family homes in Florida. The architect performs an inspection of the property. A checklist of work to be done is filled out and notes taken of what work needs to be done. The checklist and notes & photos would then be sent to you. You would be given the template specs. You then would start a new document of work specifications using the templates as a start and then adding additional description of work customized to the particular job using the checklist/notes from the inspection. You will have photos to look at for your reference to help understand what work is to be done to the house. Must have some knowledge of construction terminology. Must be proficient in writing technical words in English in clear comprehensive se...
Category: Word Processing       

J****cts
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| J****cts
|    United States
Fixed Price: $25 - $30   |  Posted: 15h, 54m ago  |  Ends: 14d, 8h  |   2 Proposals
Hello Jizz, We Need A Female Operator For Our Website Livechat Who Can Assist Customers On The Go About Order Related Question Or General Question About Our Website. We Will Provide You Our Support Team Who Will Trained You About All Questions. Our Website Is:   [obscured]   Moreover An Account Will Be Created In Panel Where You Can Check Customers Order. Operator Have To Work For 7 Hours Daily And We Will Pay $7.5/Week Or $30/Month, Its Just A Starting Salary And Yeah If Your Work Bring Sales Then Offcourse You Will Be Awarded Something Extra That Month....ThankYou :) Note: American Or British Girls Will Be Entertained More Who Has Some Good English Writing And Speaking Skills.
Category: Customer Service       
Skills: Customer Service       

s****ohn
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| s****ohn
|    Pakistan
Fixed Price: $100 - $400   |  Posted: 16h, 9m ago  |  Ends: 14d, 7h  |   3 Proposals
We are a US Corporate Financial Company in Los Angeles, California area and we are in need of Appointment Setters for Immediate Hiring. The position is "ABSOLUTELY NO SALES" the main task is to set appointment for job applicants to be interviewed by the Manager. The task is very simple and easy. All interested applicants should meet the basic requirements before applying. Basic Requirements: 1. Pleasant telephone voice, able to speak English clearly, fluently, and without a strong accent. 2.Fast internet connection; only wired DSL connection with at least 2MBPS (no wireless/ no wifi) 3. Must have a functional headset with microphone. 4. Should be familiar with Goto Meeting - this is the application we used for Interview and Company meetings. (  [obscured]  /online). Must have a Skype ID - this is where we communicate. 5. Must have a quiet environment. No background noise like dogs barking, crowing roosters, crying baby, cars or any form of vehicles honking, e...
Category: Customer Service       

R****a12
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| R****a12
|    Philippines
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: 20h, 38m ago  |  Ends: 14d, 3h  |   15 Proposals
We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred - Looking for people who are bilingual- English-chinese -Arabic-Spanish-French-Korean-Japanese Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Skills: Customer Service       

f****011
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| f****011
|    Australia
Hourly Rate: More than $50 / hr   |  Duration: 7-9 months  |  Posted: Apr 18, 2014  |  Ends: 13d, 23h  |   1 Proposal
Admin Support and Web Host Manager also Web Programming php html css and WebApp Pentesting for security
Category: Customer Service       

d****pro
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| d****pro
|    Algeria
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: Apr 18, 2014  |  Ends: 13d, 20h  |   27 Proposals
The Operations Assistant I position works directly with the Policy departments at Elance handling incoming tickets and requests for assistance. We are looking for someone who: Has a demonstrated ability to learn and adapt to different situations quickly. - Possesses excellent problem solving and critical thinking skills. - Works well as a member of a team. - Possesses a high degree of integrity and trustworthiness. - Is comfortable functioning in a dynamic environment supporting the Policy department with limited supervision. - Can handle repetitive tasks while remaining detail oriented. - Has excellent command of the English language (specifically written, with emphasis on grammar and spelling). In addition this individual will need to: - Have a reliable Internet connection and utilities as this individual will be a key member of our team and stable Internet connectivity is critical to success in the role. - Have the ability to Skype and conference as needed with other Elance team ...
Category: Customer Service       

E****nce
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| E****nce
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Apr 18, 2014  |  Ends: 13d, 19h  |   14 Proposals
I am the owner of an outsourced sales and marketing firm in NW Florida. This year, we joined Elance and have experienced tremendous growth by using this platform. We are now ready to hire someone to manage our Elance account, submit proposals and set appointments with myself and prospects from Elance who are interested in hiring our company. Duties with include, but may not be limited to: -Review and respond to invitations to bid on jobs -Research and bid on job in the sales and marketing category of Elance -Respond to messages in a timely manner from prospects -Schedule appointments between prospects and myself using my Timetrade calendar Contractor should be able to do the following: -Familiar with Elance search, bidding and messaging -Be willing to become familiar with our organization in order to answer basic questions about our services -Have a complete Elance profile with at least one successfully completed project from start to finish with at least one payment (it doesn't ...
Category: Customer Service       

m****eam
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| m****eam
|    United States
Fixed Price: $20 - $125   |  Posted: Apr 18, 2014  |  Ends: 13d, 15h  |   2 Proposals
Looking for a professional resume writer to update in the banking and customer service field. I have over 30 years of banking / customer service experience
Category: Customer Service       

T****001
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| T****001
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 18, 2014  |  Ends: 13d, 15h  |   40 Proposals
100 pagespdf two columns of info need converted into excel Format Name of Building Job File # Address City State see attachments give me your cost
Category: Word Processing       
Skills: Typing, Data Entry, Microsoft Excel       
Preferred Location: North America

e****k12
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| e****k12
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: Apr 18, 2014  |  Ends: 13d, 14h  |   4 Proposals
E-commerce company looking for a French speaking 1st level technical support agent, for 2 website. Main duties will be to cover live-chat and e-mail requests through Saas Zendesk. Excellent customer service is a must. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred - French speaking and Writing
Category: Customer Service       
Skills: Customer Service, Email Handling, zendesk       

h****eam
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| h****eam
|    Luxembourg
Hourly Rate: $3 - $20 / hr   |  Duration: Not Sure  |  Posted: Apr 18, 2014  |  Ends: 13d, 13h  |   20 Proposals
We are looking for someone to help us with customer support at key points during the day. You will be joining a growing startup and be responsible for replying to our customers a few times per day. We are looking for someone with excellent written communication skills and with a pleasant and happy disposition. Your job, in practice, will be to help make our customer's day. Job Responsibilities ? Reply to support calls and emails at a few times per day. ? Edit and maintain our support knowledge base with answers to the most common questions you receive. ? Communicate major requests and issues to the leadership team. ? Work with the development team to prioritize feature requests and bug fixes. ? Build and organize canned responses to the most common questions that come through support. Company Information ZoomShift --   [obscured]   Contact -- Jon Hainstock
Category: Customer Service       
Preferred Location: North America, Australia/Oceania

z****ift
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| z****ift
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Apr 18, 2014  |  Ends: 13d, 12h  |   47 Proposals
Responsibilities: - Checking orders for problems before approving them to send to the warehouse on Monday-Friday by 8 am EST - Updating inventory records - Sending customers a feedback request form - Checking customer support emails Notes: I have a detailed training website with instructions and faq's so you can quickly learn the material.
Category: Customer Service       

c****llo
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| c****llo
|    United States
Fixed Price: $500 - $1,000   |  Posted: Apr 18, 2014  |  Ends: 13d, 10h  |   12 Proposals
Project involved OCR scanning of chinese text from 8 books (about 2000 pages) into text format. The final text file has to be at least 95% accurate from the original source text file in pdf format. We will provide the scanned copy of the book in pdf format for you to work on the OCR file. The text are in traditional chinese text thus, knowledge in chinese is necessary. Timeline: 1 week.
Category: Word Processing       
Skills: Typing, Word Processing, Computer Skills       

j****ycg
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| j****ycg
|    Malaysia
Hourly Rate: Less than $10 / hr   |  Duration: 1-2 weeks  |  Posted: Apr 18, 2014  |  Ends: 13d, 9h  |   31 Proposals
I need an eBay 'vistual assistant' Main duties to include: 1. Updating eBay listing prices according to price alerts. I have a monitoring tool that will email price/stock changes on items from my supplier every time they change. My eBay listings for the items must be updated QUICKLY once an alert is received. This is very important. 2. Deal with customer questions/queries/emails. 3. Update sold items as 'dispatched' when notified. My eBay store will be selling a few hundred items. Will probably take a few hours a week spread over different times. Price/Stock notifications can come at any time, and need to be updated quickly. Hoping to increase eBay business, looking for a long term relationship with a reliable and honest freelancer.
Category: Customer Service       

b****ead
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| b****ead
|    United Kingdom
Hourly Rate: $4 - $6 / hr   |  Duration: 7-9 months  |  Posted: Apr 18, 2014  |  Ends: 13d, 8h  |   9 Proposals
A prestigious LLC company is looking for a team of telemarketers, currently 15 vacancies are open. If you posses excellent communication skills and you can hold a good conversation. If you're an expereinced one and you know how to talk then this the best opportunity for you! We are seeking for a team of telemarketers or individuals, preferably from Philipines. We'll provide the training and we'll provide the dialer. Their is no selling involved, all you need to do is verfication calls. We'll conduct an interview session on Saturday (tomorrow) so be quick in applying!
Category: Customer Service       

m****all
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| m****all *
|    Pakistan
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Apr 18, 2014  |  Ends: 13d, 2h  |   16 Proposals
Hello: Project 1............Deleted Project 2 ***Dependability and Time Sensitive Project. Orders must be looked at - twice daily at a minimum. Place New orders & provide tracking for orders already placed. Generally the time frames that work best are: 11:30am & 7:30pm eastern time for placing new orders, checking & adding tracking information to orders already placed. Project-2. Order Management - Placing Orders and updating tracking information on the buy.com website as well as the SB website. This will be paid at a flat rate of $15.00 - $25.00 per week- which basically allows for 1 hour per day. Should the project exceed 1 hour a day it should be recorded on standard time sheet & time will be adjusted accordingly. It is possible depending on orders that it could very easily go to $30 - $50 per week - depending on orders received. 2a. - Order tally sheet should be maintained for orders. Order reports will be provided from the buy for easier maintenanc...
Category: Customer Service       

A****son
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| A****son
|    United States
Hourly Rate: Not Sure   |  Duration: 1-3 months  |  Posted: Apr 17, 2014  |  Ends: 27d, 17h  |   11 Proposals
We have a set of 36 Word documents that represent distinct issues of an online scholarly journal. Each document contains 8-15 articles and is 60 pages long (varies greatly). We have created a Word template with a set of quick styles and manually-enforced guidelines that should be applied to each document. Sample before-and-after documents will be provided once the job is awarded. The initial project will consist of applying the provided template's quick styles and manual guidelines to a single document. If the work is acceptable, then we will proceed with the remaining documents and with additional documents as they become available. You should be fluent in the use of: 1. Headings for the generation of TOCs 2. Custom Word quick styles for the rapid formatting of a document 3. Hidden text 4. Advanced Word formatting, including styles and advanced layout techniques (e.g., "keep together" for paragraphs, table styles, text box positioning) 5. Basic fields like {LISTNUM} Signi...
Category: Word Processing       

c****pnp
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| c****pnp
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Apr 17, 2014  |  Ends: 12d, 7h  |   13 Proposals
We are a Singapore based company and looking for Appointment Scheduler for our clients. Job Description: We're looking for a Telecaller to help us with our appointment scheduling needs. Your responsibilities: - Schedule appointments for sales representatives to meet with prospective customers - Manage outflow of calls to current or prospective clients/customers - Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service - Adjust sales scripts to better target the needs and interests of specific individuals - Contact businesses or private individuals by telephone in order to solicit appointments - Explain products or services and prices, and answer questions from customers - Record names, addresses, purchases, and reactions of prospects contacted Your qualifications: - Basic telephone etiquette - Strong verbal communication skills - Customer service experience a plus ...
Category: Customer Service       

a****g12
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| a****g12
|    India
Hourly Rate: Less than $10 / hr   |  Duration: 3-4 weeks  |  Posted: Apr 17, 2014  |  Ends: 12d, 5h  |   17 Proposals
Guaranteed Hours - Permanent Contract - PA Required I am looking for a personal assistant to work guaranteed and consistent hours on a permanent basis. I'm looking for someone to work a 3 hour block, Monday to Friday, Singapore Time (SGT). Guaranteed hours means you can bill me for the time we've agreed upon every day, even if I don't have any work for you (although I will likely always have work for you). The exact time block during SGT hours, and the length of the guaranteed time block is negotiable. There may be the opportunity to further increase the hours to full-time or near full-time in the future if desired. I am looking for someone I can work with permanently. I run a successful business, and am researching and starting others. You will learn a great deal about entrepreneurship, running a business, online marketing, sales and more. Duties will include: - Making English speaking phone calls with USA customers - Regular liaison with myself over Skype and email - Scheduling ...
Category: Customer Service       

a****whq
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| a****whq
|    Indonesia
Fixed Price: Less than $500   |  Posted: Apr 17, 2014  |  Ends: 12d, 5h  |   2 Proposals
Hello Thank you for interested our job. We are Japanese company. We are looking for a store manager of the web store. Required/Preferred Skills: Ability to speak Japanese Required/Preferred Skills: Ability to write Japanese If you do not speak Japanese, please do not apply. If you do not write Japanese, please do not apply. If you are interested in it, please contact us. Thanks.
Category: Customer Service       

D****ept
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| D****ept
|    Japan
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Apr 16, 2014  |  Ends: 11d, 22h  |   19 Proposals
This is a great role for anyone out there who can handle themselves well over the telephone and enjoys uncovering opportunities for clients and customers. In our insurance agencies there will be a property and casualty product sold (Homeowners policy, auto policy, renters, policy, etc?) At the point of sale, the selling agent fills out a form on the new customer and then forwards the form to me. After I view the forms, I'll identify the financial need for each specific customer (life insurance/financial planning, etc?) and then forward the form to YOU, the follow up assistant. The job, for you, will then consist of; 1) A phone call to the customer thanking them for their business. 2) Confirming the policies we're received in the mail 3) Ask how they enjoyed working with their agent 4) Describe the corporate referral program 5) Introduce the next step in the process by explaining to the customer you'll be having our financial specialist call them within the next 48 hours to explain w...
Category: Customer Service       

R****ian
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| R****ian
|    United States
Fixed Price: Not Sure   |  Posted: Apr 16, 2014  |  Ends: 86d, 19h  |   0 Proposals
This is a Home Based job Job Requirements 1. Quiet home office (no background noise such as cars, livestock, or children) 2. High speed business quality internet (DSL or Broadband) 3. American or British English with little to no impairments 4. Two plus years in Call Center or Healthcare or Technical job 5. BS or Masters degree After Hire Requirements (Within 15 days) 1. Pass Written English with 95% or higher 2. Prove you are reliable, ontime, ask questions and raise issues to managers 3. Prove you can work in a remote environment 4. Able to complete and document a specified # of calls in a specific period of time ***For Proposal*** Please give an estimate of how long it will take you to call and document 100 calls (10 picklist fields and one 200 character customer response field). If there is no answer from you 1st call, you should immediately call back two more times then leave a message. When there is an answer, the call will take you 10 minutes.
Category: Customer Service       
Skills: Call Center Skills       
Preferred Location: Eastern Asia, Central & South America

r****let
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| r****let
|    United States
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