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Technical Support
Hourly Rate: $30 - $40 / hr   |  Duration: 7-9 months  |  Posted: Feb 10, 2015  |  Ends: 5d, 3h  |   6 Proposals
Job Title: Unified Communication Support Engineer II Level of Experience: Experienced Flexible Work Option: No Location: Richardson, Texas Job Description: We are seeking a Customer Support Engineer in Unified Communications technology to join some of the industry's brightest minds in developing and deploying today's most advanced Internet technologies. In this role, you will gain insight on the detailed functionality of Cisco products and partner with all distributed elements of the service chain. The ideal candidate demonstrates an aptitude and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge. This is a great opportunity for someone with patience and an empathetic view of the customer to hone their skills and advance their career providing value to customers while working with an industry leader in networking technology. This Unified Communication Manager (CallManager) Support Engineer position has the following responsibilities: ? Pr...
Category: Technical Support       
Skills: CCIE voice, ccm, uccx       
Preferred Location: United States

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| d****lam
|    United States
Fixed Price: Less than $500   |  Posted: Feb 09, 2015  |  Ends: 8d, 2h  |   21 Proposals
We need someone to install and configure a call centre using Asterisk and other necessary tools. We envisage this to be hosted on Amazon and expect to receive calls at a call centre expected to have 10 seats initially. The configuration should include queues; automated responses and inputs from callers (eg to cancel a card); Autodialling; SIP; and Call Logging for each SIP addresses; logs for incoming and outgoing calls; etc. This is new territory for us so we need someone who can explain what is involved carefully and help with all the necessary integrations so calls can be answered locally and overseas.
Category: Technical Support       

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| e****dim
|    Australia
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Feb 04, 2015  |  Ends: 2d, 17h  |   8 Proposals
> Configuring reports in Cisco Call Centre > Making Dialout Mapping Changes / routing changes in Cisco UCCX > UCCX Administration and scripting > Troubleshooting Voice recording issues > Using reporting tools to create custom reports from Cisco JDBC Informix Database > Assist with complicated IP routing and switching problems > Strong in TCP/IP Networking and Routing > Other Changes as required
Category: Technical Support       

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| A****_IT
|    Saudi Arabia
Hourly Rate: $10 - $20 / hr   |  Duration: Not Sure  |  Posted: Sep 26, 2014  |  Ends: 25d, 10h  |   125 Proposals
For Windows Computers Remove Viruses & Spyware Make PC Faster Hookup New PC In-Home Network Email Software Support Remote Printer Setup Install a New Application Fix Printer Settings Voip Stetting WIFI Stetting Data Backup Recover Lost or Deleted Data Fix Broken Computers (Registry/Drivers..ect) Teach Clients to Learn More About PC Job Description: We're looking for a Remote Tech Support Service Agents. Your responsibilities: - Respond to customer inquiries via live chat, in an efficient and effective manner - Evaluate, trouble-shoot, fix and follow-up on customer issues to admin - Maintain regular and consistent attendance and punctuality Your qualifications: - Computer Science Diploma / IT Certifications - A complete Elance profile - References or an established reputation on Elance preferred Required: - Your Availability (Days/Hours By GMT) - Live Skills Testing Period - Fluent in English - Fast DSL/Fiber Internet Connection. - TeamViewer - Write this "PC Te...
Category: Technical Support       

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| U****ies
|    Canada
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