Hourly Rate: $10 - $15 / hr
| Duration: 4-6 months
| Posted: Mar 10, 2014 | Ends: 25d, 0h |
TULSA, OKLAHOMA Service Desk agent providing technical support to clients over the phone. Including hardware & software support of PC's, password resets, and in-depth trouble shooting, supporting multiple products (off the shelf and client specific). Candidate skills, or verifiable education REQUIRED: ?Minimum of 1 year Inbound Call Center experience troubleshooting PC hardware/software ?Intermediate to Expert PC skills; Windows, Windows 8, Outlook, Internet Explorer, Operating Systems, hardware and software ?Troubleshooting skills supporting customers remotely over the phone. ?VPN Remote supporting experience ?Experience with Helpdesk or Service Desk ?Customer service skills would include searching knowledge in database to relay trouble shooting procedures to customer Must be able to train during normal business hours, Mon-Fri Performance based shift bidding after training Candidate must be flexible to work any shift (24/7) after training Must have outstanding attendance a...
Category: Technical Support
Preferred Location: United States