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Hourly Rate: $15 - $20 / hr   |  Duration: 7-9 months  |  Posted: 13h, 57m ago  |  Ends: 14d, 10h  |   7 Proposals
We are in search of a customer service and data entry representative. The right candidate should be proficient in Microsoft Outlook, Word and Excel.? Publisher and/?or Power Point knowledge a plus.? Multi-tasking, organizational skills, self-motivation, professionalism are all necessary traits.? Be well-spoken and personable as you will be interacting with customers both on phone and eventually in person on sales calls.? Marketing skills a plus.? You should be looking for a career, not just a job.? The right candidate should be based in the USA.
Category: Customer Service       
Preferred Location: United States

d****245
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| d****245
|    United Arab Emirates
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: 19h, 22m ago  |  Ends: 14d, 4h  |   5 Proposals
We are currently seeking to fill position for appointment setting post. We will provide quality leads, phone line, training and a reassuring career advancement. The job is ABSOLUTELY ZERO SALES. Interested applicants should meet the basic requirements before applying. Below are the basic requirements: 1. Pleasant telephone voice, able to speak English clearly, fluently, and without a strong accent. 2.Fast internet connection; only wired DSL connection with at least 2MBPS (no wireless/ no wifi) 3. Must have a functional headset with microphone. 4. Should be familiar with Goto Meeting - this is the application we used for Interview and Company meetings. (  [obscured]  /online). Must have a Skype ID - this is where we communicate. 5. Must have a quiet environment. No background noise like dogs barking, crowing roosters, crying baby, cars or any form of vehicles honking, etc. 6.We only need Contractors that can work full-time LOS ANGELES Pacific Time - between 8:30am to...
Category: Customer Service       

e****nor
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| e****nor
|    Philippines
Fixed Price: Less than $500   |  Posted: Apr 20, 2014  |  Ends: 28d, 19h  |   9 Proposals
We are looking to hire Virtual Assistants to work with our team on different departments of our concern like business development team, VA team, Web designing team, customer service and technical service team. Skils required: Business Development Executive: Previous experience as BDE Good knowledge in writing proposals and attracting the clients to award the projects. Virtual assistant: Previous experience as an administrative assistant preferred Strong understanding of Internet and online communication tools Customer Service/Technical service agent: Respond to customer inquiries via chat, email and telephone in an efficient and effective manner Evaluate, trouble-shoot and follow-up on customer issues Maintain regular and consistent attendance and punctuality Web designing: Understand business and user requirements Translate requirements into highly engaging and compelling design concepts and / or produce a solid, detailed technical design Effectively create high-quality visu...
Category: Other - Administrative...       
Skills: Admin Assistant, Data Entry, Computer Skills       
Preferred Location: India

m****ech
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| m****ech
|    India
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 19, 2014  |  Ends: 13d, 15h  |   1 Proposal
2) User Authentication (Login / Logout/ Registration) 3) Data Collection; collect basic user information that would make up a profile. This information should be unique to each user that should be able to register. 4) API Connection; I want you to display data from an external API. Thats about it.
Category: Customer Service       

i****nb9
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| i****nb9
|    United States
Fixed Price: Not Sure   |  Posted: Apr 19, 2014  |  Ends: 13d, 3h  |   6 Proposals
Looking for a dedicated assistant with a dedicated back-up or two (so there are no more than 3 or 4 people on the team.) Based on Denver, Colorado (Mountain Time) : Primary support (with phone) is needed Monday through Friday from approximately 7am to 7pm, and 9am to 5pm on Saturday and Sunday. Secondary support, for email, would be great until perhaps 9pm each night. Excellent English is required. Volume will start low and sporadic. A PDF with more information on the particulars is attached. Basically, you will be maintaining two lists of real estate agents that register with our service. Agents from one list will be contacting us to get introduced to agents who meet certain criteria on the other list. You could consider it business to business matchmaking, if you will. There will be some back and forth coordinating and communication between the parties. Compensation is negotiable. The amount of work will start slower, but increase over time, so we might prepare to adjust it as we...
Category: Virtual Assistant       
Preferred Location: North America, India/Southern Asia, Central & South America, Australia/Oceania

F****ler
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| F****ler
|    United States
Fixed Price: $100 - $400   |  Posted: Apr 19, 2014  |  Ends: 12d, 23h  |   6 Proposals
We are a US Corporate Financial Company in Los Angeles, California area and we are in need of Appointment Setters for Immediate Hiring. The position is "ABSOLUTELY NO SALES" the main task is to set appointment for job applicants to be interviewed by the Manager. The task is very simple and easy. All interested applicants should meet the basic requirements before applying. Basic Requirements: 1. Pleasant telephone voice, able to speak English clearly, fluently, and without a strong accent. 2.Fast internet connection; only wired DSL connection with at least 2MBPS (no wireless/ no wifi) 3. Must have a functional headset with microphone. 4. Should be familiar with Goto Meeting - this is the application we used for Interview and Company meetings. (  [obscured]  /online). Must have a Skype ID - this is where we communicate. 5. Must have a quiet environment. No background noise like dogs barking, crowing roosters, crying baby, cars or any form of vehicles honking, e...
Category: Customer Service       

R****a12
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| R****a12
|    Philippines
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: Apr 18, 2014  |  Ends: 12d, 11h  |   32 Proposals
The Operations Assistant I position works directly with the Policy departments at Elance handling incoming tickets and requests for assistance. We are looking for someone who: Has a demonstrated ability to learn and adapt to different situations quickly. - Possesses excellent problem solving and critical thinking skills. - Works well as a member of a team. - Possesses a high degree of integrity and trustworthiness. - Is comfortable functioning in a dynamic environment supporting the Policy department with limited supervision. - Can handle repetitive tasks while remaining detail oriented. - Has excellent command of the English language (specifically written, with emphasis on grammar and spelling). In addition this individual will need to: - Have a reliable Internet connection and utilities as this individual will be a key member of our team and stable Internet connectivity is critical to success in the role. - Have the ability to Skype and conference as needed with other Elance team ...
Category: Customer Service       

E****nce
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| E****nce
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Apr 18, 2014  |  Ends: 12d, 10h  |   20 Proposals
I am the owner of an outsourced sales and marketing firm in NW Florida. This year, we joined Elance and have experienced tremendous growth by using this platform. We are now ready to hire someone to manage our Elance account, submit proposals and set appointments with myself and prospects from Elance who are interested in hiring our company. Duties with include, but may not be limited to: -Review and respond to invitations to bid on jobs -Research and bid on job in the sales and marketing category of Elance -Respond to messages in a timely manner from prospects -Schedule appointments between prospects and myself using my Timetrade calendar Contractor should be able to do the following: -Familiar with Elance search, bidding and messaging -Be willing to become familiar with our organization in order to answer basic questions about our services -Have a complete Elance profile with at least one successfully completed project from start to finish with at least one payment (it doesn't ...
Category: Customer Service       

m****eam
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| m****eam
|    United States
Hourly Rate: $3 - $20 / hr   |  Duration: Not Sure  |  Posted: Apr 18, 2014  |  Ends: 12d, 5h  |   21 Proposals
We are looking for someone to help us with customer support at key points during the day. You will be joining a growing startup and be responsible for replying to our customers a few times per day. We are looking for someone with excellent written communication skills and with a pleasant and happy disposition. Your job, in practice, will be to help make our customer's day. Job Responsibilities ? Reply to support calls and emails at a few times per day. ? Edit and maintain our support knowledge base with answers to the most common questions you receive. ? Communicate major requests and issues to the leadership team. ? Work with the development team to prioritize feature requests and bug fixes. ? Build and organize canned responses to the most common questions that come through support. Company Information ZoomShift --   [obscured]   Contact -- Jon Hainstock
Category: Customer Service       
Preferred Location: North America, Australia/Oceania

z****ift
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| z****ift
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 3-4 weeks  |  Posted: Apr 17, 2014  |  Ends: 10d, 20h  |   19 Proposals
Guaranteed Hours - Permanent Contract - PA Required I am looking for a personal assistant to work guaranteed and consistent hours on a permanent basis. I'm looking for someone to work a 3 hour block, Monday to Friday, Singapore Time (SGT). Guaranteed hours means you can bill me for the time we've agreed upon every day, even if I don't have any work for you (although I will likely always have work for you). The exact time block during SGT hours, and the length of the guaranteed time block is negotiable. There may be the opportunity to further increase the hours to full-time or near full-time in the future if desired. I am looking for someone I can work with permanently. I run a successful business, and am researching and starting others. You will learn a great deal about entrepreneurship, running a business, online marketing, sales and more. Duties will include: - Making English speaking phone calls with USA customers - Regular liaison with myself over Skype and email - Scheduling ...
Category: Customer Service       

a****whq
 [?]
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| a****whq
|    Indonesia
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Apr 16, 2014  |  Ends: 10d, 13h  |   19 Proposals
This is a great role for anyone out there who can handle themselves well over the telephone and enjoys uncovering opportunities for clients and customers. In our insurance agencies there will be a property and casualty product sold (Homeowners policy, auto policy, renters, policy, etc?) At the point of sale, the selling agent fills out a form on the new customer and then forwards the form to me. After I view the forms, I'll identify the financial need for each specific customer (life insurance/financial planning, etc?) and then forward the form to YOU, the follow up assistant. The job, for you, will then consist of; 1) A phone call to the customer thanking them for their business. 2) Confirming the policies we're received in the mail 3) Ask how they enjoyed working with their agent 4) Describe the corporate referral program 5) Introduce the next step in the process by explaining to the customer you'll be having our financial specialist call them within the next 48 hours to explain w...
Category: Customer Service       

R****ian
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| R****ian
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 16, 2014  |  Ends: 10d, 10h  |   24 Proposals
Hello, I am looking for professional freelancers, having high quality ethics in providing customer service to the clients. You should have the capability to answer phone immediately, along with reply to the emails queries immediately. Please reply me with your experiences. What solutions/services your previous employer is providing.. Is it through SalesForce or what other Cloud PBX services are used enabling you to answer main office number through your home internet. How many hours were you working too? Let me know more about yourself in detail, what languages you can speak, read, write. Thanks.
Category: Customer Service       

s****vco
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| s****vco *
|    United Kingdom
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 16, 2014  |  Ends: 10d, 6h  |   14 Proposals
I am looking for someone to work as Admin Assitant / Customer Service for an online tax business. Requirements - only US based native speakers of Standard American English. 1) Work 4 days a week. Start at the same time every day (preferably 9am Eastern Time but this is negotiable) and work for 1-2 hours (depending on business needs for the day). 2) Actual work involves answering the phone / calling clients back and dealing with their issues such as: a) Explaining how the company works c) Taking messages for CPAs 3) All calls would be made using Google Voice & recorded using Vemotion call recording software 4) Compensation $15 - $25 per hour of phone time. We would start at $15 and rise to $20 and $25 after 1 and 6 months respectively. This is a long term opportunity - I am looking for someone to do this for years.
Category: Customer Service       

v****778
 [?]
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| v****778
|    Iceland
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 16, 2014  |  Ends: 10d, 6h  |   5 Proposals
I am looking for someone to work as Admin Assitant / Customer Service for an online tax business. Requirements - only US based native speakers of Standard American English. 1) Work 4 days a week. Start at the same time every day (preferably 9am Eastern Time but this is negotiable) and work for 1-2 hours (depending on business needs for the day). 2) Actual work involves answering the phone / calling clients back and dealing with their issues such as: a) Explaining how the company works c) Taking messages for CPAs 3) All calls would be made using Google Voice & recorded using Vemotion call recording software 4) Compensation $15 - $25 per hour of phone time. We would start at $15 and rise to $20 and $25 after 1 and 6 months respectively. This is a long term opportunity - I am looking for someone to do this for years.
Category: Customer Service       

v****778
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| v****778
|    Iceland
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Apr 16, 2014  |  Ends: 10d, 3h  |   5 Proposals
I need a FEMALE assistant to help our team make phone calls to our clients to give them event details. These are NOT sales calls. They are simply a 1 minute courtesy calls to make sure they have all the details for our events. A full script will be provided. You will also need to send the leads a confirmation text message. 20-40 people to call / text a week. Will be 1-2 hours a week. If we are happy with your phone manner and standard of work, there may be further assistant work available. You will be using your own phone / number / data. MUST be FEMALE and MUST be based in AUSTRALIA.
Category: Customer Service       
Preferred Location: Australia

r****yer
 [?]
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| r****yer
|    Australia
Hourly Rate: $5 - $12 / hr   |  Duration: 7-9 months  |  Posted: Apr 15, 2014  |  Ends: 9d, 3h  |   11 Proposals
Successful insurance agency in Miami is looking to hire a full time (30hours+) administrator/customer service/data entry/office manager. The individual must be fully bilingual (English-Spanish) Phone, computer skills and good attitude are a must. If you are looking for a part time or temp job this is not for you. This job entitles specific training and long time development. Job is demanding and requires full undivided attention. The person should have expedite access to his own phone and computer. The starting point to further describe specifics of the job requires an initial phone interview. Please include your phone number when applying
Category: Office Management       

c****r81
 [?]
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| c****r81
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Apr 15, 2014  |  Ends: 83d, 20h  |   29 Proposals
Philippines Customer Service Agent Wanted: **ATTENTION APPLICANTS**** All applicants who don't follow the instructions will not be considered. We're looking for someone who has experience leading a team, monitoring quality, creating training materials, and training new members. The following are tasks required by the agents you willl supervisor: A) Handle incoming phone calls and customer tickets from 9 AM to 5 PM EST Customer Service (California Time) Monday-Friday B) Ensure every ticket is solved C) Ensure notes are made in our CRM and the proper transaction is placed (if needed) for every transaction D) Provide weekly reports of hours worked E) Follow our customer service guidelines and standard procedures F) Handle outgoing phone calls and listen to voicemails to respond to customer inquiries G) Save sales and try to retain customers H) You must leave notes on every single transactions To APPLY: 1) You must have worked for a major companies and have significant customer servic...
Category: Customer Service       
Preferred Location: Philippines

a****ing
 [?]
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| a****ing
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Apr 14, 2014  |  Ends: 8d, 11h  |   28 Proposals
The administrative assistant will manage incoming product orders, handle emails and handle customer questions regarding print services and marketing design services. The assistant may also be required to manage appointment scheduling and servicing additional customer questions. #1 Service with love attitude #2 Love clients like family #3 Enjoy you job #4 Respond quickly to customer requests You would be administrative assistant to 14 years+ entrepreneurs and servicing the online print platform based on high quality printing products, service, and positive social impact. Please tell me what was the last book you read or listened to. What cause are most passionate about? Why should we hire you?
Category: Customer Service       

i****aso
 [?]
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| i****aso
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Apr 14, 2014  |  Ends: 8d, 10h  |   30 Proposals
***Must be HIPAA Compliant*** ***Must be HIPAA Compliant*** Require Phone Support during 9-5 business hours (Eastern Standard Time) to assist front desk. Prefer native English speakers with Standard American English (SAE) or Received Pronunciation (RP) accent. Your services will be utilized if a patient dials 0 to reach our front desk but is unable to. You will then take a message and email it to our secretary/office assistant. 40-50 Calls/day
Category: Customer Service       

A****rts
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| A****rts
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 14, 2014  |  Ends: 7h, 21m  |   4 Proposals
Estimated duration: Ongoing Personal assistant needed for booking surf lessons. --- Answer phone --- Give directions --- Make sure clients are happy --- Send important documents via email MUST BE LOCATED IN CALIFORNIA - PREFERABLY IN SAN DIEGO, CA
Category: Customer Service       
Preferred Location: United States

w****t01
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| w****t01 *
|    United Kingdom
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Apr 14, 2014  |  Ends: 8d, 4h  |   3 Proposals
We are looking for a person who can work as a virtual office assistant for our company in Belize OR in Seychelles. You should have your telephone number and be available to answer phone during work hours. Answering includes providing basic information of the company and taking messages.
Category: Other - Customer...       
Skills: Telephone Handling       

D****ych
 [?]
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| D****ych
|    Cyprus
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Apr 13, 2014  |  Ends: 22d, 13h  |   11 Proposals
If you are based in Western Europe, have a good PC or laptop with a 2Ghz processor with 2 GB of memory with a decent broadband connection and you are able to work 8-40 hours a week including weekends this may be the job for you. A great opportunity exists for articulate, intelligent people that are looking for a flexible home based opportunity to join a growing team of like-minded professional virtual receptionists. Your job will be to answer calls on behalf of a wide selection of businesses, take messages, handle issues and in some cases resolve problems. Although you will be working from home you will be in constant contact with our growing network of people just like you; so you are never alone and always in good company! As we are a fast growing and ambitious company there is a massive opportunity for advancement into areas such as sales, marketing, account management, training, recruitment, blogging, researching, copy-writing, translating, supervising, quality auditing and man...
Category: Customer Service       
Preferred Location: Western Europe

n****ngo
 [?]
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| n****ngo
|    United Kingdom
Fixed Price: Less than $500   |  Posted: Apr 12, 2014  |  Ends: 6d, 13h  |   31 Proposals
VIRTUAL ASSISTANT, TYPING, RECEPTION, RESEARCH, CUSTOMER ASSIST We are a service subcontractor to a group of companies including a prestigious online law firm. Our team is hard working, fun, and has prior experience with some of the most successful internet companies. We are looking for a sharp and energetic worker to join our team. Candidates should be interested in technology, know how to review and assess documents, and have a general understanding of as many areas of commerce and industry as possible. Success in this position will require detailed research skills, good writing and editing skills, as well as excellent critical analysis and problem solving. The ability to identify key issues, break them down into manageable steps, and assemble those steps into a clear and achievable process will be a significant part of this role. The role requires excellent communication and personal time management skills. The ability to work through instructions with little or no supervision...
Category: Customer Service       

n****vj5
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| n****vj5
|    Australia
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