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Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 3h, 2m ago  |  Ends: 14d, 20h  |   11 Proposals
Working UK time 9-5 Monday - Friday. Must be: - Native English speaker - Have customer support experience (minimum 5 years) - Be computer savvy - Be a graduate - E-commerce history is a bonus. Tasks will include: - Picking up the phone and speaking to customers - Responding to customer emails - Live Chat - Label Creation - Returns management (dealing with faulty units / refunds / replacements) Long term job, open to individuals and companies. Full training will be given, we are looking for someone bright and quick. Please do not apply if you are not a native English speaker. Thanks.
Category: Customer Service       

m****nim
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| m****nim
|    United Kingdom
Fixed Price: Less than $500   |  Posted: 16h, 43m ago  |  Ends: 14d, 7h  |   0 Proposals
Alora Couver Artistry Gallery Looking for professional, persistent, high energy individuals who want a career offering high earnings and growth potential. Must have an entrepreneurial attitude and a strong desire to succeed. Responsibilities This individual's main responsibility will be establishing and maintaining relationships with potential clients from various point of entry from maintenance of existing leads to face to face meetings. This individual will be a friendly but aggressive networker and attend and host events as indicated by senior management. We are looking for someone who can both conceptualize and implement a marketing strategy. Additionally this position will require you to work closely with leadership on vision and direction of the company. You will be directly assembling and managing the sales team with help from other senior management Requirements: ? Must have at least 2 years of sales experience ? Possess an excellent telephone manner ? Possess outstanding...
Category: Design Project Management       
Preferred Location: United States

a****art
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| a****art
|    United States
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: Jul 10, 2014  |  Ends: 87d, 18h  |   19 Proposals
We are looking for an executive marketing assistant for a major website. The job includes: Respond to customers via emails and telephone Customers' account handling and follow-up Help desk - Evaluate, trouble-shoot and follow-up on customer issues Calls to existing and potential customers 20-30 hours a week during business hours (long term position) Must be able to work independently Profile: Native English speaker Reliable Internet access Outstanding Internet skills Strong written and verbal communication skills Marketing, SEO and social media knowledge a plus
Category: Virtual Assistant       
Preferred Location: United States

D****ing
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| D****ing
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jul 09, 2014  |  Ends: 87d, 2h  |   8 Proposals
We are looking for a customer and marketing assistant for a major website. Our offices are located in Miami FL. What is your job: Calls to existing and potential customers Respond to customers via emails and telephone Customers' account handling and follow-up Help desk - Evaluate, troubleshoot and follow-up on customer issues 20-30 hours a week during business hours Must be able to work independently What you need: Native English speaker Reliable Internet access Outstanding Internet skills Strong written and verbal communication skills Marketing, SEO and social media knowledge a plus
Category: Marketing & Sales...       
Preferred Location: United States

D****ing
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| D****ing
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: Jul 07, 2014  |  Ends: 25d, 0h  |   15 Proposals
NOTE: You MUST be located in the USA in order to apply to this job. We operate 2 online stores and need an exceptional customer service representative, administrative assistant and sales person. Some of the tasks you will be responsible for: - Handling of telephones. You will be taking incoming phone calls from customers. You will also be dealing with vendors. - Responding to customer service emails. This includes emails from customers as well as from vendors. - Taking care of phone orders as well as online orders. - Online chat with customers. - Entering purchase orders. - Taking care of returns. - Checking on status of orders. - Sales. This will be inbound sales. Taking care of sales inquiries by phone, email and chat. Creating quotes and following up on them. - Data entry. Hours: - To start it will be 10am - 3pm Eastern Standard Time. After a probationary period and depending on work flow this might increase. At most the job would require is 40 hours per week from 9am to 5pm ...
Category: Customer Service       
Preferred Location: United States

s****ius
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| s****ius
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: Jul 01, 2014  |  Ends: 3d, 20h  |   17 Proposals
Do you have a warm and likeable personality and find selling fun? Do you get a thrill when you have landed a sale? We operate 2 online stores and are looking for a devoted and driven individual that is sales driven and customer orientated. Some of the tasks you will be responsible for: - Complete sales activities such as generating and following up on sales leads, cold calling, submitting proposals, - Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items - Handling of telephones. You will be taking incoming phone calls from customers. You will also be dealing with vendors. - Responding to customer service emails. This includes emails from customers as well as from vendors. - Processing phone orders as well as online orders. - Online chat with customers. - Entering purchase orders. - Taking care of returns. - Checking on status of orders. Requirements: - Strong desire to work independently while mane...
Category: Customer Service       

s****ius
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| s****ius
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: Jun 24, 2014  |  Ends: 71d, 20h  |   21 Proposals
Arizona consumer bankruptcy law office seeks to outsource its receptionist/appointment setting roll to a warm and friendly virtual assistant. Calling a bankruptcy attorney is one of the most difficult things our clients will ever do. It's important our callers are greeted with a warm and caring team member who will instill compassion and trust in the caller. Your primary responsibility will be taking inbound calls, determining if the caller is an existing client or a prospective client and handling the call accordingly. If the caller is an existing client, you will either transfer the call to the proper in-office team member or take and email a telephone message. If the caller is a prospective client, you will gather some basic information based on a script and attempt to schedule an in-office attorney consultation. This is a full time position from 9:00 AM to 5:00 PM (PST). Based on our current call volume, 20-40 calls per day will be routed to our virtual assistant. An i...
Category: Bankruptcy       
Preferred Location: North America

s****one
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| s****one
Hourly Rate: Less than $10 / hr   |  Duration: 1-3 months  |  Posted: Jun 17, 2014  |  Ends: 4d, 21h  |   45 Proposals
Checking mails, responding to emails, sending document checklists, comparison charts & quotes, co-ordinating on mails with the physical workforce in different cities where we have operations. Fixing & co-ordinating appointments with clients, monitoring timely visit of the executives, telephonic support to clients' queries . Skills required- Fluent in written & spoken English, pleasant personality over telephonic conversation, customer orientation, sense of responsibility, reqd to meet deadlines, punctuality, to be able to manage the service team & work with them effectively, commercial acumen and ability to get the work done over telephone. Most importantly, be of assistance by way of finding out solutions, rather than falling back at every challenge. Working in a smart & intelligent way.
Category: Virtual Assistant       
Preferred Location: India

s****mar
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| s****mar
|    India
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Jun 16, 2014  |  Ends: 1d, 4h  |   35 Proposals
Elance (  [obscured]  ) is currently looking for a Dispute Coordinator who will be responsible for supporting the Dispute team by providing first touch triage of incoming dispute cases, processing of hourly cases and email support to ensure deadlines are met within an established process. Responsibilities: Research each dispute case to determine if the job meets the qualifications for Dispute Assistance. Log case notes and set appropriate follow up timelines to ensure the handoff to the Dispute team stays within established deadlines. Manage unqualified cases from start to finish. Process all hourly disputes to determine payment qualification. Contact and respond to customer inquiries via email in an efficient and effective manner. Provide first touch outreach via telephone to High Value clients. Identify problem users for review to maintain the user community and Elance brand. Provide feedback to management regarding necessary changes and updates; including policies,...
Category: Customer Service       
Preferred Location: North America

E****nce
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| E****nce
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 18, 2014  |  Ends: 34d, 20h  |   29 Proposals
Job Description Good people and communication skills, fluent in English with excellent grammar and spelling. The Customer Service Representative interacts with customers in response to inquiries about products and services. Handles customer transactions. Assists the Manager in administrative duties, customer relations activities, and other duties that support the operation of the store. Duties of Job Establish excellent business relationships with the customer and handle customer complaints. Accomplish daily computer functions. Answer the telephone. Make courtesy calls on customers. You will respond to customer emails, live chat requests and phone calls. The other main task will be reaching out to YouTube Channels.
Category: Customer Service       
Preferred Location: Philippines

M****ork
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| M****ork
|    United Kingdom
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