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Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 23h, 58m ago  |  Ends: 2d, 0h  |   2 Proposals
Hi there, My name is Edward and I work for a high-end events company. We're looking for someone to take on a full-time role for two positions in our organisation. 1) As a dedicated events assistant to help plan our events, implement all the little details, and review the process to ensure we keep getting better every single time. 2) We need someone to manage a "concierge" service for high-paying clients. Here your job would be simple: to look after a pool of several hundred of our customers and develop a genuine relationship, ensuring that they have everything they need in preparation for a 5-day Retreat program. - You must be incredibly detailed-orientated and have a passion for customer care. - You will only succeed in the role if your well-rounded, driven, a self-starter, and relish the prospect of taking on responsibility. - We're looking for someone based in Los Angeles who is available to travel extensively across North America for our events. For the right per...
Category: Customer Service       
Preferred Location: United States

e****uce
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| e****uce
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Jun 18, 2015  |  Ends: 2d, 22h  |   26 Proposals
We are looking for someone to respond to calls from prospective tenants. Need to qualify them and respond to their questions. Must be able to communicate and comprehend English fluently. Must be able to use google docs and google calendar to schedule appointments.
Category: Customer Service       

j****esa
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| j****esa
|    United States
Fixed Price: $500 - $1,000   |  Posted: Jun 18, 2015  |  Ends: 2d, 16h  |   73 Proposals
We are searching for a Customer Support Executive who is customer service oriented, hard-working and have very good manners. You will support our English speaking markets in customer service (via email ticketing system and live chat). Key requirements: ? Must have an energetic hands on attitude and keen interest in working with an online start-up ? Able to work independently with a positive attitude and great energy ? Passionate focus on customers and their requirements ? Applicants need to possess excellent command of the English language, both written and verbal and show proactive communication skills ? Ability to pick up processes and systems quickly ? Experience in customer support essential with minimum 2 years experience. This is a long term position.
Category: Customer Service       
Preferred Location: Eastern Europe, India/Southern Asia

p****orp
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| p****orp
|    China
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jun 17, 2015  |  Ends: 2d, 10h  |   12 Proposals
I am looking for an experienced secretary to work as Admin Assitant / Customer Service Representative for an online tax business. Requirements - US based native speakers of Standard American English. 1) Work takes place 5 days a week. 2 hours at 9am EST and 1 hour at 9pm EST (so you can call both Europe and Asia). 2) Actual work involves answering the phone / calling clients back and dealing with their issues such as: a) Explaining how the company works to new clients c) Taking messages for other staff members 3) All calls would be made using Google Voice and recorded using Vemotion call recording software. 4) Compensation $15 - $25 per hour of phone time. We would start at $15 and rise to $20 and $25 after 1 and 6 months respectively. This is a long term opportunity - I am looking for someone to do this for years.
Category: Customer Service       
Preferred Location: United States

v****778
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| v****778
|    Iceland
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jun 17, 2015  |  Ends: 1d, 21h  |   27 Proposals
need some to answer calls estimate 60 calls a week 15 hours a week ( variable weekly schedule) . we will need to connect to you on short notice...so we need a company with multiple workers. *MUST have reliable internet connection *MUST speak English VERY clearly. What you will need to do when answer phones is (1) tell people hours we are open (2)when someone is at our garage you have to press 9 to open it ( this can be done from another country we have done this before with someone in the Philippines) (3) We will tell you in advance when you can schedule clients to come in Example Monday/Wednesday at 10am and 11am and Tuesday / Thursday 4pm and 5pm. You will then need to email us there name , phone number and email and time and day they scheduled. (4) take massage name, phone number and/or email for us to get back to them
Category: Customer Service       

r****828
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| r****828
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jun 17, 2015  |  Ends: 1d, 13h  |   8 Proposals
We are a growing B2B marketing firm and is looking to hire a Client Engagement Manager / Customer Success Account Manager. This is a part time work from home during Eastern Standard Time (EST). In this role you will come in after close deals with clients and then you will work with the client to make sure that the programs and campaigns that they purchased with us are successful. You will be the primary contact of the client in them running programs and you will liaise with our call center and the sales person who sold the deal to the client. You will also be empowered to utilize external support resources to take client programs to the next level. Basically you are holding the hand of the client and making sure that they are successful in working with us. If you have B2B Marketing and Sales knowledge, that will be helpful as that is the type of programs that we run for clients. You will report to the Senior Marketing Strategist dedicated to that client.
Category: Customer Service       
Skills: Customer Service, Sales, B2B Marketing       
Preferred Location: North America

s****sed
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| s****sed
|    Philippines
Hourly Rate: $10 - $15 / hr   |  Duration: 1-3 months  |  Posted: Jun 17, 2015  |  Ends: 1d, 13h  |   11 Proposals
Looking for an experienced nonprofit professional with intermediate level skills using the Raiser's Edge and other Blackbaud products. This role will be responsible for data entry, running reports and sending them out. Responding to requests for reports or information via email.
Category: Customer Service       

r****af3
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| r****af3
|    United States
Fixed Price: Less than $500   |  Posted: Jun 16, 2015  |  Ends: 1d, 1h  |   10 Proposals
We need someone with native spanish to help us get appointments per phone for our business. She (preferably) or he must have great common sence and be able to work with CRM. Spanish is a MUST.
Category: Customer Service       

V****ien
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| V****ien
|    Panama
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Jun 16, 2015  |  Ends: 1d, 0h  |   5 Proposals
Excellent communication skills with a fluency in English,Nepali and Hindi. -Good at multi tasking -Posses great work ethic -Excellent computer skills with a convincing and friendly email etiquette.
Category: Customer Service       

s****den
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| s****den
|    United States
Hourly Rate: More than $50 / hr   |  Duration: 1-2 weeks  |  Posted: Jun 16, 2015  |  Ends: 23h, 41m  |   8 Proposals
My primary objective as an IT service manager is to develop a governance and risk management framework that responds to IT demands and pave the way towards achievement of company goals. In order to do this, I will see to it that IT service management principles are implemented and that equipment, systems, processes, products and services all meet specifications and high quality standards. With two years of experience as IT service manager, I have broadened my understanding of IT operations as well as client demands and how we can satisfy those. This being said, I am confident that I can contribute positively to the company. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - Refere...
Category: Customer Service       
Skills: Customer Service, IT Service Management       
Preferred Location: Western Europe

l****m-1
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| l****m-1
|    Albania
Fixed Price: Less than $500   |  Posted: Jun 16, 2015  |  Ends: 20h, 20m  |   5 Proposals
I need a VA who can speak Spanish and English fluently. Will be assigned to calling Spanish-speaking leads in the United States. Must be able to work 9AM-6PM MST. Must have the ability to call US numbers. Must have consistent and reliable internet, quiet work environment, excellent quality calling capacity. Monthly fee is $400. Apply only if you are agreeable to the rate.
Category: Customer Service       
Preferred Location: Central & South America

t****ons
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| t****ons
|    Philippines
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Jun 16, 2015  |  Ends: 18h, 34m  |   26 Proposals
Our company is seeking a full time customer support representative who can do live chats, phone calls, and respond to email tickets. They need to be available to work from home and work Monday through Friday in PST. The schedule is flexible and can be decided upon your consideration for hire. The job will be paid at a flat hourly rate and we are looking for full-time candidates only. The process will involve cancelling and refunding member's accounts through a customer support interface and script, replying to emails, and providing customer feedback on the product to the rest of the team. U.S. representatives only. International candidates will not be accepted at this time.
Category: Customer Service       
Preferred Location: North America

k****unt
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| k****unt
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Jun 15, 2015  |  Ends: 7h, 21m  |   6 Proposals
-You will provided with an email template in different to send to prospect clients. -You then will need to provide me with a detail analysis what emails work and what emails do not work. -After the initial email, send 3 emails to follow up in day 2,5 and 7. Calling: Once the first email is sent. After 1 day, give these people a call. You will be provided with a general script. Payment: $0.01 for sending the email, $0.01 for making the call $1 bonus for getting a client to respond to you and sign up on the website. Long terms: There is a list of 20,000 agents. The candidate must speak fluent English and talk like an approachable Western person. For consideration, please go to visit myrealto.com. Candidate will need to record a 1 minute audio to talk about a topic "What do you think of this website? What area can be improved?"
Category: Customer Service       
Preferred Location: India

h****liu
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| h****liu
|    Canada
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Jun 15, 2015  |  Ends: 1h, 40m  |   27 Proposals
YOU WILL NOT GET THIS JOB UNLESS YOU READ ALL THE WAY TO THE END ;) JOB DESCRIPTION: I am looking for someone to do the following tasks weekly. Currently, with only 30 products, these tasks take 2-3 hours per week and can be done in one sitting per week. I would like to find a good virtual assistant to handle this task for me. If you do a good job, I will have more work for you. My goal is to find a long term, good VA. For this job, I am willing to pay for 5 hours a week so you can take time to do a very good job. Once you show that you do a good job, I will assign more tasks and more hours. WEEKLY TASKS: - Check each of my 30 Amazon product pages for new reviews. - Update google spreadsheet with number of reviews that week - Email me a link to each review 3 stars or under. - Contact all reviewers with less than 3 stars and fix their problem for a higher review - Check my 30 website products for 5 star reviews. - Email customers who leave a 5 star review with a specail offer t...
Category: Customer Service       

c****okl
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| c****okl
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 1-3 months  |  Posted: Jun 02, 2015  |  Ends: 2d, 0h  |   69 Proposals
My Social Book is looking for customer care agents to handle level 1 support by email. Join our team today ! Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via email in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues (for instance : I have an issue with my order, when will I get my order, or pre-sale generic questions on our website and product) - use our tools (proprietary back office, Desk.com, knowledge base) to help customers Your qualifications: - Native english speaker (provide nationality) - Experience with Customer Care or Working with end users. - Knowledge of Facebook as a user. - preferred : working from Europe Timezones. - A complete Elance profile - References or an established reputation on Elance preferred One week of online training is provided with our Customer Care Manager. You will always be in contact with him if you have questions about the ...
Category: Customer Service       
Skills: Customer Service, Customer support       

m****b01
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| m****b01
|    France
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jun 02, 2015  |  Ends: 2d, 23h  |   19 Proposals
We're looking for someone with experience of online customer support for an ecommerce company, ideally shoes/fashion. The ideal candidate will have: - previous experience in a similar role - perfect written English and grammar - the ability to adopt tone of voice according to 'brand language' - an interest in fashion - an understanding and use of standard online technologies - knowledge of enchant/shopify - a fast internet connection - the ability to work between 9am and 7pm UK time in 2 hour slots. - ideally residing in the UK - willing to work 4hrs on the weekend - available regularly on Skype and email - have excellent feedback on elance NO agencies please
Category: Customer Service       
Preferred Location: Western Europe

h****orc
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| h****orc
|    United Kingdom
Fixed Price: Not Sure   |  Posted: May 31, 2015  |  Ends: 7h, 5m  |   47 Proposals
We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and video conf. in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality - Available during US 10AM-2PM PST Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       

p****pro
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| p****pro
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Apr 25, 2015  |  Ends: 2d, 8h  |   36 Proposals
A newly established company is looking for talented individuals who are willing to : provide excellent quality in email handling and livechats for an online shop for gadgets and tech equipment. This job is mainly customer support, post sales, follow ups, data encoding for the customers, order processing and minimal call handling Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred -WE ONLY PREFER FILIPINO APPLICANTS. -PLEASE SEND A SCREENSHOT OF YOUR INTERNET SPEED Answer these questions below: 1. WHAT MAKES YOU THE BEST PERSON FOR THIS JOB? 2. ARE YOU WILLING TO START ASAP?
Category: Customer Service       
Preferred Location: Eastern Asia

p****ng1
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| p****ng1
|    Philippines
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 14, 2015  |  Ends: 6h, 5m  |   29 Proposals
We are looking for Virtual Administrative Assistant(s) to assist with phone and email inquiries from customers. Our company offers a 24/7 service for customers, so Virtual Administrative Assistant(s) will be tending to phone and email inquiries after office hours. We are looking at roughly 3-4 calls per night (PST time zone). The nature of calls will be processing orders and jotting down information. Billing structure will either be by minutes used or by calls received. The ideal candidate will need to speak fluent English with no accent, and have working knowledge of email and Microsoft Excel. No detailed knowledge is required, as a manual will be provided. Communications skills are extremely important as you will be required to communicate with the Office Administrative Assistant on a daily basis.
Category: Customer Service       

a****per
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| a****per
|    Canada
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 01, 2015  |  Ends: 8h, 25m  |   40 Proposals
Are you fluent in English and anyone or more of the following languages? -Spanish -Portuguese -Korean -Japanese -Turkish -Russian -Chinese -Arabic We are in search for a Virtual Customer Service representative that will play the role of a student advisor for our English Language Booking website. International students come to our website to register a course at any one of the schools that we represent, in the United States, Canada or UK. It would be your job to respond to their questions, concerns and assist them to register for one of the many courses that are offered. Who are we? We are an Internet start-up company out of Southern California ? An English Language School Booking Organization. Offering international students to register an English Course from our website. Our site offers students to look though 100+ English School and its courses in different cities though out US, Canada, and the UK. The website is extremely dynamic offering the student all the informati...
Category: Customer Service       

s****mmi
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| s****mmi
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 01, 2015  |  Ends: 8h, 25m  |   26 Proposals
Are you fluent in English and anyone or more of the following languages? -Spanish -Portuguese -Korean -Japanese -Turkish -Russian -Chinese -Arabic We are in search for a Virtual Customer Service representative that will play the role of a student advisor for our English Language Booking website. International students come to our website to register a course at any one of the schools that we represent, in the United States, Canada or UK. It would be your job to respond to their questions, concerns and assist them to register for one of the many courses that are offered. Who are we? We are an Internet start-up company out of Southern California ? An English Language School Booking Organization. Offering international students to register an English Course from our website. Our site offers students to look though 100+ English School and its courses in different cities though out US, Canada, and the UK. The website is extremely dynamic offering the student all the informati...
Category: Customer Service       

s****mmi
 [?]
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| s****mmi
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 01, 2015  |  Ends: 8h, 25m  |   19 Proposals
Are you fluent in English and anyone or more of the following languages? -Spanish -Portuguese -Korean -Japanese -Turkish -Russian -Chinese -Arabic We are in search for a Virtual Customer Service representative that will play the role of a student advisor for our English Language Booking website. International students come to our website to register a course at any one of the schools that we represent, in the United States, Canada or UK. It would be your job to respond to their questions, concerns and assist them to register for one of the many courses that are offered. Who are we? We are an Internet start-up company out of Southern California ? An English Language School Booking Organization. Offering international students to register an English Course from our website. Our site offers students to look though 100+ English School and its courses in different cities though out US, Canada, and the UK. The website is extremely dynamic offering the student all the informati...
Category: Customer Service       

s****mmi
 [?]
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| s****mmi
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 01, 2015  |  Ends: 8h, 25m  |   16 Proposals
Are you fluent in English and anyone or more of the following languages? -Spanish -Portuguese -Korean -Japanese -Turkish -Russian -Chinese -Arabic We are in search for a Virtual Customer Service representative that will play the role of a student advisor for our English Language Booking website. International students come to our website to register a course at any one of the schools that we represent, in the United States, Canada or UK. It would be your job to respond to their questions, concerns and assist them to register for one of the many courses that are offered. Who are we? We are an Internet start-up company out of Southern California ? An English Language School Booking Organization. Offering international students to register an English Course from our website. Our site offers students to look though 100+ English School and its courses in different cities though out US, Canada, and the UK. The website is extremely dynamic offering the student all the informati...
Category: Customer Service       

s****mmi
 [?]
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| s****mmi
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 01, 2015  |  Ends: 8h, 25m  |   22 Proposals
Are you fluent in English and anyone or more of the following languages? -Spanish -Portuguese -Korean -Japanese -Turkish -Russian -Chinese -Arabic We are in search for a Virtual Customer Service representative that will play the role of a student advisor for our English Language Booking website. International students come to our website to register a course at any one of the schools that we represent, in the United States, Canada or UK. It would be your job to respond to their questions, concerns and assist them to register for one of the many courses that are offered. Who are we? We are an Internet start-up company out of Southern California ? An English Language School Booking Organization. Offering international students to register an English Course from our website. Our site offers students to look though 100+ English School and its courses in different cities though out US, Canada, and the UK. The website is extremely dynamic offering the student all the informati...
Category: Customer Service       

s****mmi
 [?]
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| s****mmi
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 01, 2015  |  Ends: 8h, 24m  |   19 Proposals
Are you fluent in English and anyone or more of the following languages? -Spanish -Portuguese -Korean -Japanese -Turkish -Russian -Chinese -Arabic We are in search for a Virtual Customer Service representative that will play the role of a student advisor for our English Language Booking website. International students come to our website to register a course at any one of the schools that we represent, in the United States, Canada or UK. It would be your job to respond to their questions, concerns and assist them to register for one of the many courses that are offered. Who are we? We are an Internet start-up company out of Southern California ? An English Language School Booking Organization. Offering international students to register an English Course from our website. Our site offers students to look though 100+ English School and its courses in different cities though out US, Canada, and the UK. The website is extremely dynamic offering the student all the informati...
Category: Customer Service       

s****mmi
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| s****mmi
|    United States
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