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Hourly Rate: $15 - $20 / hr   |  Duration: Not Sure  |  Posted: Apr 22, 2015  |  Ends: 2d, 7h  |   27 Proposals
Rip van Wafels is a fast-growing startup that makes delicious Amsterdam wafels. Since moving our headquarters to San Francisco, we've quickly expanded into high-end coffee shops, specialty groceries and tech company offices in the Bay Area. We're looking for talented customer service reps to help take us to the next level and make Rip van Wafels the hottest brand in the US. Your job will be to set up and maintain customer relationships as well as work on administrative projects as needed! Responsibilities - Setting up and maintaining customer relationships over phone & via email - Delivering top notch customer service and recording/communicating performance data - Using project management and CRM tools including Salesforce, Google Apps and Lettuce - Work on administrative projects as needed Skills, Qualifications & Attitude - Strong organizational & time management skills with great attention to detail - Excellent phone presence, verbal & written communication skil...
Category: Customer Service       

R****els
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| R****els
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 4-6 months  |  Posted: Apr 22, 2015  |  Ends: 2d, 4h  |   36 Proposals
Hello, We are a rapidly growing sunglasses brand (  [obscured]  ) out of San Diego, California. Our customer service requests are starting to build up and we want to bring someone on to help with this area. We are looking for an enthusiastic person to handle our email and phone based customer service. We principally deal with returns and product questions via email. However, it is necessary to talk with customers on the phone from time to time. Hours will be flexible, but we will look for a dedicated 5-10 hours per week to start. Customer Service representatives will be trained by us in order to understand the specifics of the job here at William Painter. We want to get to know you, please include your favorite hobby with your application! Thank you for your time and interest.
Category: Customer Service       

W****ter
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| W****ter
|    United States
Fixed Price: $1,000 - $5,000   |  Posted: Apr 22, 2015  |  Ends: 1d, 17h  |   48 Proposals
IMPORTANT: this position is only open for people with a near-native level of English JOB INTRODUCTION We are looking for Customer Service representatives for our English websites: lightinthebox(dot)com miniinthebox(dot)com This is a fixed position working from home, 5 days a week, 4 hours a day, going on indefinitely. Please consider this when you apply, don't send us a proposal if you are just looking for a short term or temporary job. JOB DESCRIPTION You will deal with requests from our customers by e-mail through our ticketing system. We will have detailed training sessions where you will be given details about the procedures to be followed; we will show you how to deal with different requests and how to get information from different systems. You will have a mentor/point of contact assigned in our office dedicated to solve any problems that you may encounter during your work. OUR APPROACH TO FREELANCERS AND REMOTE EMPLOYEES As you can see from our many job posts, most o...
Category: Customer Service       
Skills: Customer Service, English       

L****ltd
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| L****ltd
|    China
Hourly Rate: $30 - $40 / hr   |  Duration: 4-6 months  |  Posted: Apr 21, 2015  |  Ends: 1d, 9h  |   19 Proposals
StarPoint/Succession Link is seeking a highly motivated Recruiting Coordinator to assist in recruiting experienced financial advisors to our retained clients by effectively leveraging our recruiting processes and resources. The Recruiting Coordinator qualifies/advances the hiring pipeline for financial advisors by way of their great interpersonal skills that foster lasting relationships with both candidates and the hiring firms. They are always looking for ways to improve our processes based on insights from recruiting analytics, experience, and client feedback. Responsibilities ? Expeditiously arranges and facilitates initial screenings, introductory or in-house interviews between candidates and hiring teams ? Writes, renews, revises and removes postings from job boards, social media platforms and various professional sites ? Use Zoho CRM system to organize candidates and track through the recruiting process ? Show considerable discretion regarding sensitive and/or confidential ...
Category: Customer Service       
Skills: Customer Service, Analytics, Marketing, Zoho CRM       

S****ink
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| S****ink
|    United States
Hourly Rate: About $3 / hr   |  Duration: Not Sure  |  Posted: Apr 21, 2015  |  Ends: 1d, 2h  |   33 Proposals
We are looking for an Order Processor that enters orders into our system quickly and accurately. The orders will be emailed to the order processor then entered into our system. This person should be very detail orientated. Work hours are from Monday - Friday 8am- 10am Pacific Standard Time. Job Description: Assists the sales admin department by processing orders. Your responsibilities: - Accurately process orders into ERP system - Evaluate and trouble-shoot orders to ensure completeness - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Skills: Data Entry, Microsoft Word       
Preferred Location: India/Southern Asia

t****e4u
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| t****e4u
Hourly Rate: $15 - $20 / hr   |  Duration: Not Sure  |  Posted: Apr 20, 2015  |  Ends: 12h, 15m  |   56 Proposals
We need a rockstar customer service agent to help us as we grow our product lines! Here's what you'll need to do: -Manage ZenDesk ticket system -Interact with customers, primarily via email -Fulfill warranty orders Here's the skills you need: -Have a PASSION for making customers happy! -1 year customer service experience -Must be at their computer for an 8-hour period, Monday-Friday. -Ability to learn about our new products inside and out We look forward to working with you!
Category: Customer Service       

p****n32
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| p****n32
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Apr 20, 2015  |  Ends: 10h, 6m  |   27 Proposals
Hi we are a company that requires at least 1 maybe 2 booking agents. Our agents will need to work from 10am US Pacific coast time to 11pm US Pacific time. You don't need to work full time but whenever calls come in you will need to screen them and then forward their information to the company contact. We prefer a female booking agent however we are open. A phone interview through skype will be required.
Category: Customer Service       
Skills: Telemarketing, Telephone Skills       

r****ale
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| r****ale
|    United States
Fixed Price: Not Sure   |  Posted: Apr 20, 2015  |  Ends: 7h, 1m  |   8 Proposals
We are looking for our next customer care - Phone Superstar! Do you have prior customer care experience? Do you love talking to people over the phone? If yes, we would love to hear from you. We will train you about our product/services and all the possible customer interaction scenarios. Apply ONLY - if you have high energy and can demonstrate it at all times during the phone call. - if you have a polite and courteous approach to calling customers - if you can speak in Native American accent Please quote your per hour price. Thanks, Bianca
Category: Customer Service       
Preferred Location: United States

c****ial
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| c****ial
|    India
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Apr 20, 2015  |  Ends: 5h, 14m  |   19 Proposals
I run a small swimming pool company and am looking for a Call Center WITH PERFECT ENGLISH. AGAIN, YOU MUST HAVE PERFECT ENGLISH. The Call Center: 24/7. If anyone calls at any time, you need to answer the phone within 3 rings. I have scripts for all the issues I expect you to cover. I will send them to you and do a skype interview with you and ALL of your team members and have them read each script to me. I want to know every person taking the calls. I will be randomly calling to ensure this standard is hit. I get only a few calls a week, 5-10, but that number is quickly increasing. I want to get charged by the call center "By the minute". Looking for long term company.
Category: Customer Service       

I****an1
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| I****an1
|    United States
Hourly Rate: $20 - $30 / hr   |  Duration: Not Sure  |  Posted: Apr 20, 2015  |  Ends: 3h, 5m  |   19 Proposals
Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.
Category: Customer Service       
Preferred Location: United States

b****090
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| b****090
|    United States
Hourly Rate: $20 - $30 / hr   |  Duration: 7-9 months  |  Posted: Apr 20, 2015  |  Ends: 2h, 59m  |   40 Proposals
Hello, We run several real estate data, improvement, and investment websites. We are looking for a team to manage all our customer service needs. This will involve: handling calls, email, live chat, editing scripts, QA, daily reporting, etc... We handle 30-40 customers per day across these channels and are growing quickly. You will need to be able to scale as well maintain quality. You will be in charge of ensuring phone lines are set up correctly and operating properly. We use Zendesk for email and are still searching for the best live chat option. Looking forward to speaking with you, this will start immediately.
Category: Customer Service       

J****ser
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| J****ser
|    Canada
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 20, 2015  |  Ends: 1h, 7m  |   10 Proposals
The Opportunity: Event Administrative Support Event administrative support representative who can assist with various projects and assignments in a timely manner focusing on quality service. Who Should Apply: You must have experience as a administrative assistant;customer support/virtual assistant/personal assistant; excellent writing and verbal skills. You must have consistent internet access and be flexible in your schedule. Native and Highly Fluent command of the English language mandatory. Your Background: You will have the ability to adhere to the highest standards of professionalism and courtesy. Experience with collecting and processing payments a plus. Your Skill Sets: Over 1 year experience working in a administrative support/virtual assistant/customer support setting Good understanding of the IM niche Attention to detail Strong communication skills (spoken and written) Ability to Multi-task on multiple tasks Ability to collect payments and process if needed/...
Category: Customer Service       

s****917
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| s****917
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 20, 2015  |  Ends: 0h, 2m  |   87 Proposals
I need someone to assist our customers on chat, handling requests and noting down their contact details. In a later stage you will get more responsibilities in sales and marketing. start +- 20 hours/week, extendable til 40 hours/week
Category: Customer Service       

l****nie
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| l****nie
|    Switzerland
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 07, 2015  |  Ends: 1d, 23h  |   19 Proposals
Veema Education is looking to recruit a vibrant and professional Sales Administrator to assist in our marketing operations liaising directly with schools and other educational institutions. This is a part-time long-term post. Veema, a literal translation of the Greek word for 'moving forward' encompasses what we are about. We offer innovative Teacher CPD Programmes and Student Masterclasses both in the UK and internationally. They are predicated on doing just one thing: helping schools make their next move towards academic excellence their best one. We believe education is the most powerful tool for transforming lives. We strive to provide educational institutions and their practitioners the best platform to move confidently forward. Veema is a young company and therefore we are looking for someone that is comfortable to work in a developing environment as the company continues to establish itself. This is part time and flexitime position where you will be working from home for aroun...
Category: Customer Service       

v****edu
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| v****edu
|    United Kingdom
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Apr 07, 2015  |  Ends: 1d, 17h  |   5 Proposals
We are currently looking for a freelancer based in US or Canada to assist in our sales support duties for our English market. The candidate should be: 1. Be able to converse in written and spoken English. Bonus: 1. Being able to converse in written and spoken Japanese. 2. Familiarity or past experiences in working with stock agencies. 3. Familiarity with After Effects or Apple Motion software. Responsibilities: 1. A must to log in to our sales support system 1 ? 2 times between 0000 hours to 0800 hours (Singapore Time) to perform sales support duties daily. 2. Check emails daily 3. Escalate tickets to relevant people to troubleshoot problems. Payment is on an hourly rate. Interested applicants may visit our website,   [obscured]   to get an idea of what the company is about. We look forward to your applications. All the best!
Category: Customer Service       
Preferred Location: North America

m****nts
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| m****nts *
|    Singapore
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Apr 06, 2015  |  Ends: 1d, 8h  |   34 Proposals
Are you interested in working with an upcoming Scandinavian online fashion company? We are looking for a person who can answer customers on email, twitter and facebook. You can work from home and you will get a control panel where you will find all the necessary information to help our customers. You will find information related to customers orders, shipment, payment, returns etc. You will mostly help and answer our customers in Norwegian/Swedish! if you are interested please contact us as soon as possible, we are hiring!
Category: Customer Service       

J****r22
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| J****r22 *
|    Norway
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Mar 26, 2015  |  Ends: 2d, 6h  |   30 Proposals
We are seeking a Fraud Prevention Specialist to work within our Risk Management Team and play a key role in identifying fraudulent transaction activity by reviewing and detecting irregular activity as well as utilizing tools and reports to maintain the safety and security of our company. We are looking for someone who has: ?A minimum of one-year experience in customer service environment with fraud investigation preferred. ?Strong communication (both written and verbal), problem solving, analytical and critical thinking skills are required. ?Has a demonstrated ability to learn and adapt to different situations. ?Works well as a member of a team and as an individual contributor. ?Represent the department professionally in conveying necessary messages confidently to internal and external customers ?Can analyze transaction patterns and respond quickly to high-risk situations. ?Identify changing fraud trends, document and report to appropriate department personnel in a timely manner to ...
Category: Customer Service       

E****nce
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| E****nce
|    United States
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: Feb 05, 2015  |  Ends: 1d, 3h  |   56 Proposals
Customer Service Represenative Job Description Real Estate Empower, Inc. REMPOWER has five divisions which provide continuing education, coaching, consulting, personal & business development seminars and taxation and bookkeeping services for real estate agents. We provide online and live workshops for real estate agents so that they may renew their licenses. Along with that, we also publish textbooks, books, CDs and DVDs on the business of real estate, which cover topics such as sales, marketing and management. As well as we create our own two to three day certification courses. Mission Statement ? " First is Quality" We at Real Estate Empower, Inc. will not only teach you what you need to learn, we promise to EMPOWER you with that same information to become more productive, make more money and increase your quality of life! We believe this is what makes us absolutely different from the competition! Key accountabilities They will be responsible for overseeing the d...
Category: Customer Service       

r****er2
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| r****er2
|    United States
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