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Fixed Price: Less than $500   |  Posted: 19h, 34m ago  |  Ends: 14d, 4h  |   22 Proposals
I am currently speaking in the city who is able to assist me in answering all correspondence via email from customer, check the voicemail daily, and research answers to any questions customers may ask about the orders etc. I am looking to pay a flat rate bi- weekly and this person will answer emails throughout the day, check voicemail daily, call clients I'd needed, look up order info,etc. I am on a tight budget and I'm looking for someone who is fluent in English and English writing. there may be other pass on some occasions but currently I need an assistant as soon as possible.
Category: Customer Service       

s****tal
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| s****tal
|    United States
Fixed Price: Less than $500   |  Posted: May 21, 2015  |  Ends: 13d, 23h  |   2 Proposals
I'm looking for someone to set up a series of emails in my Mailchimp autoresponder for my music studio business. Right now I have 21 subscribers and currently getting ready to grow my email list by marketing and advertising my music classes and piano lessons for the summer. I need emails for at least 2 months and then will look at doing more at a later date.
Category: Word Processing       
Skills: Administrative Support       

j****711
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| j****711
|    United States
Fixed Price: Not Sure   |  Posted: May 21, 2015  |  Ends: 13d, 18h  |   48 Proposals
We need an email to respond to inquiries from potential guests for vacation rental bookings. We have email templates so most of what you would do is copy and paste your response from these email templates and customize a few fields. We need someone that is always very accurate, detail-oriented, responsive, and has writes in perfect English. The hours may change but the initial hours are 8am-11pm Pacific Standard Time everyday.
Category: Customer Service       

b****s08
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| b****s08
|    United States
Fixed Price: $20 - $60   |  Posted: May 20, 2015  |  Ends: 12d, 21h  |   7 Proposals
I need immigration consultation to answer my questions below. Please let me know your fee for this consultation. Also briefly say if you are able to give me a specific response about my situation for me to make a decision. I am currently a USA green card holder (permanent resident) and soon I will be able to apply for USA citizenship. I live with my girlfriend in USA who is right know out of status (expired B2 visa, she legally entered USA and no criminal records). I am considering if I can marry my girlfriend right now before I became a citizen and if it would affect us anyhow. Our plan is after we are married and after I became a citizen to apply for a green card through marriage for her. Questions: 1) In N-400 form in section 9 during application of citizenship. It's asked about my spouses address and her immigration status. Would her being out of status reduce my chances of getting a citizenship? Would it also put her at risk? I mean would some immigration officers come to our ...
Category: Customer Service       

a****iev
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| a****iev
|    United States
Fixed Price: $500 - $1,000   |  Posted: May 20, 2015  |  Ends: 27d, 10h  |   2 Proposals
Ein erfolgreiches e-commerce Unternehmen, das sich auf den europaweiten Vertrieb von Übersetzungsgeräten und digitalen Wörterbüchern spezialisiert hat, sucht für seine deutschsprachigen Kunden eine/n Freelancer/in als selbstständige/n Kundenservice-Mitarbeiter/in im Home-Office. Das sind Ihre Aufgaben: ? Sie sind der sympathische erste Ansprechpartner für die deutschsprachigen Kunden und fungieren als Schnittstelle zwischen Kunden und der europäischen Zentrale. ? Sie beraten die deutschsprachigen Kunden telefonisch und schriftlich bei der Auswahl des passenden Übersetzungsgeräts. ? Sie leisten telefonische und schriftliche Unterstützung bei Fragen der Inbetriebnahme, Konfiguration und Bedienung der Geräte. ? Sie beantworten die deutschsprachigen Kundenanrufe und E-Mails stets höflich, schnell, unkompliziert und in perfektem Deutsch. Das zeichnet Sie aus ? Sehr gute mündliche und schriftliche Ausdrucksfähigkeit in Deutsch (Muttersprachliches Niveau) ? Gute Englischkenntnisse, die es ...
Category: Customer Service       
Preferred Location: Germany

t****ch2
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| t****ch2
|    Germany
Fixed Price: Less than $500   |  Posted: May 18, 2015  |  Ends: 25d, 8h  |   95 Proposals
Handle ALL Customer Service Emails For My Growing Online Business! Looking For Someone *PERMANENT* Who Wants To Grow With My Company! - Long Term Position! - 25hrs Per Month! - Flexible Hours! - Paid Training! Don't waste valuable time searching for jobs every week on elance! Spend your time working for a growing business & driven boss who wants you to succeed!
Category: Customer Service       

C****any
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| C****any
|    United States
Fixed Price: Not Sure   |  Posted: May 16, 2015  |  Ends: 8d, 15h  |   21 Proposals
We are seeking a team of assitants to help clients with their residential remodeling projects. Assitants will need to have a good understanding of product information and basic remodeling standards so clients will have all required information.
Category: Customer Service       

g****pam
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| g****pam
|    United States
Fixed Price: Not Sure   |  Posted: May 16, 2015  |  Ends: 14h, 27m  |   9 Proposals
A new eCommerce Platform requires the services of an experienced Call center HR Manager. Focus is basically to setup, and manage. We intend to hire 2-4 call center agents to manage our new startup for a 24 hour run shift. We already have everything in place, and have been in testing mode for over 9 weeks now. As the founder of the company, I have managed the call center so far, but cannot do so any more. So I need the following: 1. Training contents spanning between 6-12 months, with a weekly rotation:. YOu must have access to videos, audios and training materials that'll help shape a great call center. e.g. telephone doctor etc.. 2. Call Center Operational Standards documentations: This is very important, as it defines basic dos and don'ts which each agent must attest to, this must intergrate with our current workflow, which is primarily on our crm.. I already have over 30 of these such documents, but you'll be required to complete it, what they can say, or can't say etc. 3.Manageme...
Category: Customer Service       

s****et1
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| s****et1
|    Nigeria
Fixed Price: Less than $500   |  Posted: May 15, 2015  |  Ends: 8d, 0h  |   10 Proposals
I have a manual that has to be customized for each project we work on. Would like to develop a template that would allow me to enter the data on one page and have it merged into the document in multiple locations. Similar to a cell reference in Excel.
Category: Word Processing       
Skills: Microsoft Word       

f****kw4
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| f****kw4
|    United States
Fixed Price: $500 - $1,000   |  Posted: May 15, 2015  |  Ends: 7d, 14h  |   11 Proposals
Responsibilities ? Primary responsibilities consists of taking inbound calls (benefits, eligibility and claims), verification and document information using computer database, handling and researching issues over the phone and consistently meeting the required productivity, schedule adherence and quality standards. Qualifications: ? At least 2 years in College ? 3- 6 months of BPO voice customer service experience ? Maximum BPO work experience of not more than 4 years ? Experience working in a graveyard shift. ? Strong attention to details
Category: Customer Service       
Skills: Customer Service       

c****ray
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| c****ray
|    India
Fixed Price: $500 - $1,000   |  Posted: May 15, 2015  |  Ends: 7d, 13h  |   3 Proposals
Responsibilities ? Primary responsibilities consists of taking inbound calls (benefits, eligibility and claims), verification and document information using computer database, handling and researching issues over the phone and consistently meeting the required productivity, schedule adherence and quality standards. Qualifications: ? At least 2 years in College ? 3- 6 months of BPO voice customer service experience ? Maximum BPO work experience of not more than 4 years ? Experience working in a graveyard shift. ? Strong attention to details
Category: Customer Service       
Skills: Customer Service, BPO Call Center       

c****ray
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| c****ray
|    India
Fixed Price: Less than $500   |  Posted: May 15, 2015  |  Ends: 7d, 10h  |   12 Proposals
We own a website which sells software to students.We are looking for a Phonse support executive from US. They will receive 3 - 5 calls a day with each call of 3 - 5 minutes duration. So daily time spent will be maximum 30 Mins. Weekly it will be 2.5 hours. We are looking for a person who can be of long term support to us. We will provide all the training required for the person.
Category: Customer Service       
Skills: Customer Service, Call Center Skills       

s****mef
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| s****mef
|    India
Fixed Price: Less than $500   |  Posted: May 14, 2015  |  Ends: 7d, 3h  |   13 Proposals
I need to consolidate the two tabs in an existing excel spread sheet and fix or add to a formula that calculate dates excluding weekends. I want to only enter two key dates and for the rest fort the form to auto populate. I would also add my company logo and make the form look as custom as possible.
Category: Customer Service       

D****808
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| D****808
|    United States
Fixed Price: Not Sure   |  Posted: May 14, 2015  |  Ends: 6d, 20h  |   3 Proposals
Microsoft Word Quote form. I have one that I have created that I can merge with my outlook contacts. I need an excel spreadsheet included with the form. I would like someone to review and redo it per the sample I provide and make it work and look better.
Category: Word Processing       
Skills: Typing, Word Processing, Computer Skills       
Preferred Location: United States

N****B49
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| N****B49
|    United States
Fixed Price: Less than $500   |  Posted: May 14, 2015  |  Ends: 6d, 13h  |   31 Proposals
[Update: The book will be ready in early July. So, please consider your availability to do the project around then.] Below are some formatting guidelines for an English-language book that a colleague is working on. When formatted it will be somewhere between 200 and 300 pages in demy octavo. I need someone to format the book in Microsoft Word, and supply a Word document and PDF file at the end meeting the specifications below. Freel free to use the PMB. In particular, let me know if you have questions whiuch are not addressed by the specifications below. I don't think an index of names will be needed, nor am I expecting many images. Please bid a fixed price. I'll probably select someone with good feedback slightly below the average price. Page set-up Margins Margins -> 13mm for top, bottom and outside. 18mm for inside pages -> Mirror margins Paper Paper -> Our page size is called Demy Octavo, which is 216mm x 140mm (that's 5.5 by 8.5 inches). In many computer prog...
Category: Word Processing       

d****ple
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| d****ple
|    Germany
Fixed Price: Less than $500   |  Posted: May 12, 2015  |  Ends: 5d, 3h  |   2 Proposals
I need someone to mark up the XERO Branding theme Layout for Invoice templates. - I already have the design. - I can upload the word docx. into xero I just need you to implement the design into the xero docx. layout.
Category: Word Processing       
Skills: Data Entry, Word Processing, Computer Skills       

s****twd
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| s****twd
|    Australia
Fixed Price: Less than $500   |  Posted: May 12, 2015  |  Ends: 20d, 1h  |   19 Proposals
Need a 24 hour phone service that I can forward my US medical office phone number to. The person who answers should be able to correctly pronounce names of the business and key staff members, follow a script, take messages and forward calls when relevant. People calling are medical patients, vendors and suppliers at all hours. They may need to leave sensitive information and/or talk to a person who sounds sympathetic, polite and caring. Looking for a per-month budget proposal. TO BE CLEAR - I EXPECT APPROXIMATELY 20-30 inbound calls per month in months 1-6.
Category: Customer Service       
Preferred Location: Philippines

d****kov
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| d****kov
|    United States
Fixed Price: Less than $500   |  Posted: May 12, 2015  |  Ends: 4d, 15h  |   14 Proposals
Need Help to Promote my facebook page I would like someone to share my link of my page on facebook on other peoples page. I need to get real likes and not fake likes. I will need you to spend an hour a day every day monday to friday very simple task. The budget is 50$ for 1 month of work 5 hours a week and more if you like.\ If we see you are doing a good job then for the next months afterward we will introduce a bonus.
Category: Customer Service       

C****kea
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| C****kea
|    Canada
Fixed Price: Less than $500   |  Posted: May 11, 2015  |  Ends: 4d, 6h  |   14 Proposals
Hello all, We are looking for experienced customer service professional to follow up on our clients leads and perspective clients. You will be in charge of contacting students and offer travel packages and internship placements.
Category: Customer Service       

j****vko
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| j****vko
|    United States
Fixed Price: Less than $500   |  Posted: May 11, 2015  |  Ends: 3d, 23h  |   57 Proposals
HIGH LEVEL DESCRIPTION a) Convert 1013 pages of PDF to .DOC, preserving all formatting. b) re-section each document: move some content to an appendix section within each document DETAILED DESCRIPTION I have 16 PDF documents that need to be converted to .doc. These documents contain multiple choice questions. All the formatting needs to be done perfectly. Page numbers need to be added. Answers to the multiple choice questions: they are currently listed with each question. The answers should be moved to the back of the document an put in a section called answers. The number of the answer needs to correspond to the number of the question QUALITY STANDARD All the formatting needs to be preserved. This means bold type, spacing, all formatting. All stray line breaks need to be removed. All numerical columns need to be aligned on decimal place, as they currently are. Page numbers need to be added to the center of the pages. DEADLINE This job will have a 10-day, no extension deadli...
Category: Word Processing       

s****201
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| s****201
|    United States
Fixed Price: Less than $500   |  Posted: May 11, 2015  |  Ends: 3d, 21h  |   3 Proposals
Hello, We need someone who has automated outbound call software that recognizes when that particular call goes to voice mail. What we need is a software that recognizes when the call goes to voice-mail so at that point we can leave a pre-recorded message. However, we do not want to speak to a live person. If a live person answers, we want to disconnect the call. I know this software exists because I've had enough creditors call me with the same perfect pre-recorded voice mail message. In other words, the software knows when the collection calls is answered by my answering machine / voice mail and at that point, the software leaves the message.
Category: Customer Service       

d****lia
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| d****lia
|    United States
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