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Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jul 12, 2014  |  Ends: 13d, 13h  |   23 Proposals
Working UK time 9-5 Monday - Friday. Must be: - Native English speaker - Have customer support experience (minimum 5 years) - Be computer savvy - Be a graduate - E-commerce history is a bonus. Tasks will include: - Picking up the phone and speaking to customers - Responding to customer emails - Live Chat - Label Creation - Returns management (dealing with faulty units / refunds / replacements) Long term job, open to individuals and companies. Full training will be given, we are looking for someone bright and quick. Please do not apply if you are not a native English speaker. Thanks.
Category: Customer Service       

m****nim
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| m****nim
|    United Kingdom
Hourly Rate: Not Sure   |  Duration: 1-2 weeks  |  Posted: Jul 03, 2014  |  Ends: 4d, 19h  |   3 Proposals
Hello, To start off with I would like to do work related to customer service and data entry. Then after gaining some experience and knowing exactly how it works I would like to do other activities as well. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Skills: Customer Service       

k****orn
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| k****orn
|    India
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Jun 29, 2014  |  Ends: 23h, 3m  |   10 Proposals
NOTE: Requires real estate experience. Preferably supporting real estate agents in the USA. We are an international (US and Canada) online real estate marketing and virtual tour service. We are a small company looking for a sales and customer support person to help us grow. There is an opportunity for you to grow and profit with us if interested in a long-term relationship: Your responsibilities: Main Tasks- 1. Support LIVE CHAT calls between 8am - 6pm Pacific Time (San Francisco, USA). 2. Answer customer support calls (average 5-10 per day). 3. Make outgoing sales and support calls to customers and potential customers. 4. Email: read, respond, write emails and assist with email campaigns Optional or Secondary Tasks- 5. Social media/networking: Maintain and update our social networking accounts. 6. Write articles or blogs related to real estate and marketing 7. Write and manage Constant Contact newsletter (Bi-Monthly) 8. Other miscellaneous tasks that can be performed online...
Category: Telemarketing       
Preferred Location: Philippines

t****nbo
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| t****nbo
|    United States
Fixed Price: Less than $500   |  Posted: Jun 23, 2014  |  Ends: 162d, 6h  |   32 Proposals
GTeam FZ LLC provides software support services to customers who use our 25+ software products and our Level 1 support agents are the face of the company to our customers. We are looking for Level 1 support agents who are passionate about helping customers and if this appeals to you, then you should strongly consider this position. Specifically, we are looking for Level 1 agents who fit the following profile: Skills and Experience: * Customer Orientation ? You must be able to look at issues from the customer's perspective and empathize with their situation, so you can be an effective agent and advocate. * Customer Support Ticket Handling Skills ? You need to have experience interacting directly with customers through phone calls, emails, a ticketing system and/or live chat to be effective in this role. * Business Orientation ? 95% of our customers are businesses. You don't need to be an expert in their specific industry, but you will need to be able to understand the impact each issu...
Category: Customer Service       

g****ain
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| g****ain
|    United Arab Emirates
Hourly Rate: Less than $10 / hr   |  Duration: 4-6 months  |  Posted: Jun 12, 2014  |  Ends: 58d, 19h  |   37 Proposals
Please do not respond if you do not have experience in the areas we are looking for. Looking for a candidate that has experience with Windows PCs, Server 2003 to Server 2012. Hyper-V and VMware is a plus. To begin you will need to work with server 2008 and help untangle a previous techs settings. If you are interested please list any certifications, previous work experience. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred Besides the basics, you will manage our website portal for any chats that come in. This will be most likely our potential clients. You should be able to give them pricing and discuss their needs t...
Category: Technical Support       

e****erg
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| e****erg *
|    United States
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