Save this Search
     

All JobsCustomer ServiceAdmin Support

 14,631 results  
Sort by:
  • Posted Date
Fixed Price: Less than $500   |  Posted: 8h, 18m ago  |  Ends: 29d, 15h  |   7 Proposals
We are looking to hire Virtual Assistants to work with our team on different departments of our concern like business development team, VA team, Web designing team, customer service and technical service team. Skils required: Business Development Executive: Previous experience as BDE Good knowledge in writing proposals and attracting the clients to award the projects. Virtual assistant: Previous experience as an administrative assistant preferred Strong understanding of Internet and online communication tools Customer Service/Technical service agent: Respond to customer inquiries via chat, email and telephone in an efficient and effective manner Evaluate, trouble-shoot and follow-up on customer issues Maintain regular and consistent attendance and punctuality Web designing: Understand business and user requirements Translate requirements into highly engaging and compelling design concepts and / or produce a solid, detailed technical design Effectively create high-quality visu...
Category: Other - Administrative...       
Skills: Admin Assistant, Data Entry, Computer Skills       
Preferred Location: India

m****ech
 [?]
Sign in to view client's details.
| m****ech
|    India
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 11h, 58m ago  |  Ends: 14d, 12h  |   1 Proposal
2) User Authentication (Login / Logout/ Registration) 3) Data Collection; collect basic user information that would make up a profile. This information should be unique to each user that should be able to register. 4) API Connection; I want you to display data from an external API. Thats about it.
Category: Customer Service       

i****nb9
 [?]
Sign in to view client's details.
| i****nb9
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: 16h, 9m ago  |  Ends: 14d, 7h  |   27 Proposals
We sell auto parts on 4 separate ebay stores, Amazon, NewEgg, Buy.com, our website and other internet sales channels. Automated systems handle the order processing for over 200 orders shipped every day. Our business works exclusively with contract employees outside the US. We currently have contract staff in India, Pakistan, Poland, and the Philippines. Position involves responding to inbound customer support inquiries via web based email processing. Currently, no live chat, and very little phone support needed. Must have an aptitude to respond to inquires in writing. The person we hire will need to quickly develop the ability to connect order information between our proprietary order management system, ebay, amazon, our suppliers online systems, FedEx, USPS, & UPS online shipment tracking. Over 90% of our support inquiries involve one of the 3 following issues: 1) Where is my order? (Shipment tracking and timing of delivery promise) 2) There is a problem with my shipment... I r...
Category: Customer Service       

s****jim
 [?]
Sign in to view client's details.
| s****jim
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: 21h, 22m ago  |  Ends: 14d, 2h  |   2 Proposals
We would like our system to be totally in the cloud/voip We would also like for customers and clients to be able to call our 888-974-4473 line and have a remote person answer the phone who is logged into our system and have the ability to route the call to the appropriate person. Everyone on our team has computers and headsets so there is no need to have physical phones at our desks. We also have about 1/2 of our workers who work from home and the other half work in 2 different offices. We don't want to install physical phone lines if possible. We currently use Callture.com, Google Voice, Webex and Skype for communication and would like to use one solution across the board if possible. We currently use Comcast for our internet and they sent us a link to their pricing on VOIP options, but we want to know if it is best to use another company or them:   [obscured]  /internet/business-internet/plans-pricing We invite you to present your experience in supplying or shopping ...
Category: Technical Support       
Skills: VoIP       
Preferred Location: Philippines

T****ach
 [?]
Sign in to view client's details.
| T****ach
|    United States
Fixed Price: Not Sure   |  Posted: 23h, 15m ago  |  Ends: 14d, 0h  |   1 Proposal
I need an internet and marketing savvy person to promote our books, that are available from Amazon and Barnes & Noble via all possible social media, such as Facebook, Twitter, Google plus, Tumblr, etc etc. We have websites and blog to which we would give you access. Payment would be commensurate with sales of our books at a rate to be negotiated. We are thinking of $1 per book sold. To check your results you would have access to our account with Createspace (Amazon) and the commission would apply to ALL the sales of the books targeted. If successful this would be an ongoing process. New books will be added on a regular basis. Check out our websites and let us know what you can do for us.   [obscured]   and   [obscured]  
Category: Customer Service...       
Skills: Internet Marketing, Sales, Marketing       

h****or1
 [?]
Sign in to view client's details.
| h****or1
|    United States
Fixed Price: Not Sure   |  Posted: Apr 19, 2014  |  Ends: 13d, 23h  |   5 Proposals
Looking for a dedicated assistant with a dedicated back-up or two (so there are no more than 3 or 4 people on the team.) Based on Denver, Colorado (Mountain Time) : Primary support (with phone) is needed Monday through Friday from approximately 7am to 7pm, and 9am to 5pm on Saturday and Sunday. Secondary support, for email, would be great until perhaps 9pm each night. Excellent English is required. Volume will start low and sporadic. A PDF with more information on the particulars is attached. Basically, you will be maintaining two lists of real estate agents that register with our service. Agents from one list will be contacting us to get introduced to agents who meet certain criteria on the other list. You could consider it business to business matchmaking, if you will. There will be some back and forth coordinating and communication between the parties. Compensation is negotiable. The amount of work will start slower, but increase over time, so we might prepare to adjust it as we...
Category: Virtual Assistant       
Preferred Location: North America, India/Southern Asia, Central & South America, Australia/Oceania

F****ler
 [?]
Sign in to view client's details.
| F****ler
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Apr 19, 2014  |  Ends: 13d, 22h  |   15 Proposals
Need Project Manager to interface between my company and Elance computer programmers and website developers. You must be able to communicate fluently in English and must have the ability to communicate with me directly via telephone. I am in the United States (New York). Most of my developers are in India. You must be able to communicate with my developers telephonically and theough skype. You will be paid an hourly rate and a bonus for the completion of each project. There are 10+ projects pending. You must have an Information Technology background. Again, you must be able to communicate me with via telephone as that is the primary way to reach me as I am often on the road.
Category: Customer Service...       
Skills: Project Management, Project Scheduling       

p****j22
 [?]
Sign in to view client's details.
| p****j22
|    United States
Hourly Rate: $20 - $30 / hr   |  Duration: 1-3 months  |  Posted: Apr 19, 2014  |  Ends: 13d, 20h  |   7 Proposals
We are looking for someone over 18 years of age that know how to do payroll accounting work. Must be able to work 3-4 hours daily or have a flexible schedule. Reliable transportation is a must. You will need a working computer and a HP all in one printer, we will also teach you to make use of our payroll software programmer. If interested please respond with email and phone number
Category: Customer Service...       
Skills: Accounting, Payroll       

d****nny
 [?]
Sign in to view client's details.
| d****nny
|    United Kingdom
Fixed Price: $25 - $30   |  Posted: Apr 19, 2014  |  Ends: 13d, 19h  |   2 Proposals
Hello Jizz, We Need A Female Operator For Our Website Livechat Who Can Assist Customers On The Go About Order Related Question Or General Question About Our Website. We Will Provide You Our Support Team Who Will Trained You About All Questions. Our Website Is:   [obscured]   Moreover An Account Will Be Created In Panel Where You Can Check Customers Order. Operator Have To Work For 7 Hours Daily And We Will Pay $7.5/Week Or $30/Month, Its Just A Starting Salary And Yeah If Your Work Bring Sales Then Offcourse You Will Be Awarded Something Extra That Month....ThankYou :) Note: American Or British Girls Will Be Entertained More Who Has Some Good English Writing And Speaking Skills.
Category: Customer Service       
Skills: Customer Service       

s****ohn
 [?]
Sign in to view client's details.
| s****ohn
|    Pakistan
Fixed Price: $100 - $400   |  Posted: Apr 19, 2014  |  Ends: 13d, 19h  |   4 Proposals
We are a US Corporate Financial Company in Los Angeles, California area and we are in need of Appointment Setters for Immediate Hiring. The position is "ABSOLUTELY NO SALES" the main task is to set appointment for job applicants to be interviewed by the Manager. The task is very simple and easy. All interested applicants should meet the basic requirements before applying. Basic Requirements: 1. Pleasant telephone voice, able to speak English clearly, fluently, and without a strong accent. 2.Fast internet connection; only wired DSL connection with at least 2MBPS (no wireless/ no wifi) 3. Must have a functional headset with microphone. 4. Should be familiar with Goto Meeting - this is the application we used for Interview and Company meetings. (  [obscured]  /online). Must have a Skype ID - this is where we communicate. 5. Must have a quiet environment. No background noise like dogs barking, crowing roosters, crying baby, cars or any form of vehicles honking, e...
Category: Customer Service       

R****a12
 [?]
Sign in to view client's details.
| R****a12
|    Philippines
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Apr 19, 2014  |  Ends: 13d, 14h  |   16 Proposals
We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred - Looking for people who are bilingual- English-chinese -Arabic-Spanish-French-Korean-Japanese Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Skills: Customer Service       

f****011
 [?]
Sign in to view client's details.
| f****011
|    Australia
Hourly Rate: More than $50 / hr   |  Duration: 7-9 months  |  Posted: Apr 18, 2014  |  Ends: 13d, 10h  |   1 Proposal
Admin Support and Web Host Manager also Web Programming php html css and WebApp Pentesting for security
Category: Customer Service       

d****pro
 [?]
Sign in to view client's details.
| d****pro
|    Algeria
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: Apr 18, 2014  |  Ends: 13d, 7h  |   27 Proposals
The Operations Assistant I position works directly with the Policy departments at Elance handling incoming tickets and requests for assistance. We are looking for someone who: Has a demonstrated ability to learn and adapt to different situations quickly. - Possesses excellent problem solving and critical thinking skills. - Works well as a member of a team. - Possesses a high degree of integrity and trustworthiness. - Is comfortable functioning in a dynamic environment supporting the Policy department with limited supervision. - Can handle repetitive tasks while remaining detail oriented. - Has excellent command of the English language (specifically written, with emphasis on grammar and spelling). In addition this individual will need to: - Have a reliable Internet connection and utilities as this individual will be a key member of our team and stable Internet connectivity is critical to success in the role. - Have the ability to Skype and conference as needed with other Elance team ...
Category: Customer Service       

E****nce
 [?]
Sign in to view client's details.
| E****nce
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Apr 18, 2014  |  Ends: 13d, 6h  |   16 Proposals
I am the owner of an outsourced sales and marketing firm in NW Florida. This year, we joined Elance and have experienced tremendous growth by using this platform. We are now ready to hire someone to manage our Elance account, submit proposals and set appointments with myself and prospects from Elance who are interested in hiring our company. Duties with include, but may not be limited to: -Review and respond to invitations to bid on jobs -Research and bid on job in the sales and marketing category of Elance -Respond to messages in a timely manner from prospects -Schedule appointments between prospects and myself using my Timetrade calendar Contractor should be able to do the following: -Familiar with Elance search, bidding and messaging -Be willing to become familiar with our organization in order to answer basic questions about our services -Have a complete Elance profile with at least one successfully completed project from start to finish with at least one payment (it doesn't ...
Category: Customer Service       

m****eam
 [?]
Sign in to view client's details.
| m****eam
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 18, 2014  |  Ends: 13d, 4h  |   0 Proposals
Position : SAS Admin with SAS Grid Manager experience Location : Dover, NH Duration : 6 Months contract Specific Technical Skill sets: ? Base SAS ? EBI - ability to use from both a development and knowledge transfer perspective: ? Experience with SAS Information Delivery Portal ? Experience with Web Report Studio ? Experience with Information Map Studio ? Experience with OLAP Cube Studio ? Experience with SAS Stored Processes ? Experience with Enterprise Guide ? Experience with Add-in for MS Office ? Experience with Access to DB2 ? Experience with SQL Server and Access to ODBC ? Experience with Linux ? Experience with GRID Administration ? Experience with SAS Administration solely from the perspective of best practices and guidance General Technical Skill sets: ? Significant experience/skills with Unix shell scripting and SAS Macro facility ? Troubleshooting and root cause analysis of production issues ? Assisting in development/maintenance of process automation ? Ability to multi...
Category: Technical Support       

r****jac
 [?]
Sign in to view client's details.
| r****jac *
|    India
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 18, 2014  |  Ends: 13d, 3h  |   1 Proposal
Busy public relations firm seeks junior public relations professional to provide a mix of administrative and client account support. This role will include answering phones; scheduling and confirming meetings; running errands; conducting research; light writing and editing; event planning and pitching reporters. A proven track record of providing superior customer service is a must. Excellent verbal and written communications skills along with a demonstrated ability to properly manage highly confidential and sensitive information are essential. Successful candidate must possess independent judgment required to plan, prioritize and organize a diversified workload in a fast paced environment. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Core Competencies 1. Proven proficiency in Microsoft Word, Excel and PowerPoint. 2. Personal Effectiveness/Credibility. 3. Thoroughness. 4. Collaboration Ski...
Category: Customer Service...       

A****ose
 [?]
Sign in to view client's details.
| A****ose
|    United States
Fixed Price: $20 - $125   |  Posted: Apr 18, 2014  |  Ends: 13d, 2h  |   2 Proposals
Looking for a professional resume writer to update in the banking and customer service field. I have over 30 years of banking / customer service experience
Category: Customer Service       

T****001
 [?]
Sign in to view client's details.
| T****001
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 18, 2014  |  Ends: 13d, 2h  |   8 Proposals
Busy public relations firm seeks dedicated virtual assistant to provide office and personal support to the firm's principal and key account staff. This role will include answering phones; scheduling and confirming meetings; running errands; conducting research; and performing light editing. A proven track record of providing superior customer service is a must. Excellent verbal and written communications skills along with a demonstrated ability to properly manage highly confidential and sensitive information are essential. Successful candidate must possess independent judgment required to plan, prioritize and organize a diversified workload in a fast paced environment. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Core Competencies 1. Proven proficiency in Microsoft Word, Excel and PowerPoint. 2. Personal Effectiveness/Credibility. 3. Thoroughness. 4. Collaboration Skills. 5. Communication...
Category: Virtual Assistant       
Preferred Location: United States

A****ose
 [?]
Sign in to view client's details.
| A****ose
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: Apr 18, 2014  |  Ends: 13d, 2h  |   4 Proposals
E-commerce company looking for a French speaking 1st level technical support agent, for 2 website. Main duties will be to cover live-chat and e-mail requests through Saas Zendesk. Excellent customer service is a must. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred - French speaking and Writing
Category: Customer Service       
Skills: Customer Service, Email Handling, zendesk       

h****eam
 [?]
Sign in to view client's details.
| h****eam
|    Luxembourg
Hourly Rate: $3 - $20 / hr   |  Duration: Not Sure  |  Posted: Apr 18, 2014  |  Ends: 13d, 1h  |   20 Proposals
We are looking for someone to help us with customer support at key points during the day. You will be joining a growing startup and be responsible for replying to our customers a few times per day. We are looking for someone with excellent written communication skills and with a pleasant and happy disposition. Your job, in practice, will be to help make our customer's day. Job Responsibilities ? Reply to support calls and emails at a few times per day. ? Edit and maintain our support knowledge base with answers to the most common questions you receive. ? Communicate major requests and issues to the leadership team. ? Work with the development team to prioritize feature requests and bug fixes. ? Build and organize canned responses to the most common questions that come through support. Company Information ZoomShift --   [obscured]   Contact -- Jon Hainstock
Category: Customer Service       
Preferred Location: North America, Australia/Oceania

z****ift
 [?]
Sign in to view client's details.
| z****ift
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Apr 18, 2014  |  Ends: 13d, 0h  |   48 Proposals
Responsibilities: - Checking orders for problems before approving them to send to the warehouse on Monday-Friday by 8 am EST - Updating inventory records - Sending customers a feedback request form - Checking customer support emails Notes: I have a detailed training website with instructions and faq's so you can quickly learn the material.
Category: Customer Service       

c****llo
 [?]
Sign in to view client's details.
| c****llo
|    United States
Fixed Price: Less than $500   |  Posted: Apr 18, 2014  |  Ends: 12d, 22h  |   3 Proposals
As Bid managers you would be responsible to prepare effective bid proposals to get the contract for the organization. It involves a lot of research and analysis of various industry and market parameters. You would be scheduling and coordinating the bid development activities to produce thoughtfully conceived proposals. Job Responsibilities: Understanding of IT industry and terms like web designing & development, web applications, search engine optimization, Initial communication to seek work related requirements from clients via Voice Calls, IMs, and Emails. Setup portfolio on websites and get projects through websites. Generating new business from online bidding portals like ELANCE, GURU, ODESK, PEOPLEPERHOUR, FREELANCER. Getting business through e-mail marketing, LinkedIn marketing. Creating customized presentations and completing proposals and RFPs. Submitting the prepared bid to the organization executives for approval. Estimating the right price for the organization. Should ha...
Category: Office Management       

J****234
 [?]
Sign in to view client's details.
| J****234
|    Israel
Symbol Key
Payment method not yet verified
Payment verified
Purchased $1-$500
Purchased $500-$5,000
Purchased more than $5,000
You have already submitted a
proposal to this job