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Posted: Within 7 days
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 1h, 43m ago  |  Ends: 29d, 22h  |   1 Proposal
This job is to create appealing eCommerce dashboards on monthly basis based on the following set of data - Google Analytics (to be extracted by the freelancer) - Financial data (to be provided by me in excel) - Platform Usage data (to be provided by me in excel) Apart from translating static reports into already defined dashboards, the freelancer will be asked to recommend additional KPIs to be used in the dashboard Someone with eCommerce reporting experience will be highly preferable
Category: Other - Customer...       
Skills: Microsoft Excel, Google Analytics, Analytics       
Preferred Location: Western Europe, Eastern Europe

e****-me
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| e****-me
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 3h, 3m ago  |  Ends: 14d, 20h  |   0 Proposals
Hi, We are looking for a native English TEFL teacher to train our employees in Bangalore, India. Requirements: * Excellent command of the English language * TEFL certification is must * Looking for TEFL teacher in Bangalore location About Frontline Analysts: Founded and run by City credit analysts since 2005, Frontline is the highest-end KPO in India, providing opinion-giving analysts to the leading banks and funds in Europe and the US.
Category: Customer Service       

p****unr
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| p****unr
|    India
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: 3h, 48m ago  |  Ends: 20h, 11m  |   4 Proposals
I am in need of a bilingual French & English Virtual Assistant 26 hours/week, Monday to Friday from 8 a.m. to 1 p.m. Montreal, Canada time zone (+1 hour extra on weekend) PLEASE ANSWER MY QUESTIONS IN JOB DESCRIPTION, OR I WILL DECLINE YOUR PROPOSAL The VA must spend 100% of the time working for me 8 a.m. to 1 p.m. Monday to Friday. I will NOT accept the VA working on any other job or contract in this time frame. DO NOT MAKE A PROPOSAL IF: ? You want to work on other jobs, personal tasks or contracts during my 8 a.m. to 1 p.m. time frame. ? You are not reliable and can't be online 8 a.m. to 1 p.m. sharp. ? You are expecting technical issues with your PC or Internet connection. ? You are planning to work only a few months. This is a long-term position. In addition to 26 hours/week, Monday to Friday from 8 a.m. till 1 p.m. (Montreal, Canada time zone), I will also need one extra hour from you on the weekend for the following task: ? Order fulfillment of e-commerce ? Provi...
Category: Virtual Assistant       

B****aze
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| B****aze
|    Canada
Hourly Rate: $20 - $30 / hr   |  Duration: Not Sure  |  Posted: 3h, 49m ago  |  Ends: 14d, 20h  |   21 Proposals
help manage all facets of software business, including product launches, customer service, client projects, etc.
Category: Other - Administrative...       

w****odd
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| w****odd
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 1-3 months  |  Posted: 4h, 31m ago  |  Ends: 14d, 19h  |   3 Proposals
Summary of role ? Generate and update website content (products, content, promotions) ? Work with agencies to build traffic & sales via the website (PPC agency, email marketing provider, e-commerce provider, etc) ? Plan, define and implement website changes and functional improvements ? Maintain and update the online marketing plan for the website ? Monitor key performance indicators on the website and develop plans to improve them Key Experience ? Understanding of the disciplines required to drive traffic to retail websites (ppc, email marketing, link generation, online pr, SEO, offline marketing and pr, affiliate programmes, etc) ? Understanding of order management/customer fulfilment in an e-commerce context ? Experience using packages like Excel and Photoshop ? Computer literate and understanding of basic web technologies (FTP, browsers, basic HTML, data files) ? Familiar with data management ? Previous experience of website or e-commerce CMS ? Basic understanding of Google ...
Category: Content Management       
Skills: E-mail marketing, Google AdWords, Magento       
Preferred Location: United Kingdom

T****ear
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| T****ear
|    United Kingdom
Fixed Price: Not Sure   |  Posted: 5h, 7m ago  |  Ends: 14d, 18h  |   3 Proposals
I am looking for an expert who will help me to aggresively promote my website with educational materials in finance. The promotion will include configuration of GoogleAdwords account, building Facebook,Twitter and other social media fanpages and promotion on students portales and forums. In your proposal please estimate: - budget for GoogleAdwords - your salary (fix price) - estimated time
Category: Other - Customer...       

j****nap
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| j****nap
|    Spain
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: 6h, 6m ago  |  Ends: 29d, 17h  |   0 Proposals
We are looking for a reliable, proficient freelancer who is able to support our German market in the areas of Customer Service, Product Approvals and Translations on an ongoing/part time basis. To be considered for this role you will need to demonstrate minimum 3 years in a similar role. Training will be provided. Level of German: native Level of English: fluent
Category: Customer Service       
Preferred Location: Germany

h****bzz
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| h****bzz
|    United Kingdom
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 8h, 52m ago  |  Ends: 14d, 15h  |   24 Proposals
We need a candidate to join our team,your main work is to reply the ebay messages,and the emails we get from our email address.There are only about 3-5 ebay messages daily,and 2-6 emails daily.There are very few customers that will contact you by Skype too.Make records for your daily work and problems you meet that needs our help.You are supposed to work about 6-10 hours per week for us.We are searching for professoinals,with a warm heart and top communication skill.We will definately cooperate with you for a very long period if you learn our industry and do a wonderful job. If you can act as a very kind person who cares about everything about the customers,maybe make phone calls,and do a high level job,I will pay more than your quotation. Please quote for hourly work and fix price work for every week both.
Category: Customer Service       

b****led
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| b****led
|    Japan
Hourly Rate: $15 - $20 / hr   |  Duration: 7-9 months  |  Posted: 9h, 39m ago  |  Ends: 14d, 14h  |   2 Proposals
we are looking for someone in US to receive and forward mails for us, mails forwards to US and Canada. ------------------------------------------ Added 17 MAY 2012, 5:28 AM EDT people in US only
Category: Bulk Mailing       
Preferred Location: United States

A****ton
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| A****ton
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 23h, 20m ago  |  Ends: 29d, 0h  |   14 Proposals
Seeking an answering service to receive phone calls , Monday to Friday, from 9:00 am to 17:00 pm Central Standard Time (USA), record the caller name, caller phone number, message, and then email these details to me after each call, I anticipate 15-30 calls per day, please give me a quote on a per call basis not hourly, thank you!
Category: Customer Service       
Preferred Location: United States

O****oon
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| O****oon
|    China
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: Sep 01, 2015  |  Ends: 13d, 23h  |   39 Proposals
We are looking for a talented person to join our international team. The selected candidate will be well versed in email marketing and customer service. They will be responsible for implementing a solid CRM database, designing marketing campaigns and following up on customer service type complaints. The ability to use word press for landing pages, etc would be a plus. We are an established company that distributes health supplements through an international distributorship network. Experience in herbal supplements, international markets, multi level marketing are all a plus. We have approximately 5000 initial contacts a month through our outreach and educational programs. We need to develop a solid follow up program. Some availability during early morning US hours would be a plus.
Category: Customer Service       
Skills: Customer support       

G****pad
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| G****pad
|    United States
Fixed Price: Less than $500   |  Posted: Sep 01, 2015  |  Ends: 13d, 23h  |   4 Proposals
Hello We are seeking for a customer representative that is experienced in lead generation, prospecting, and selling via phone and online communication. It is a requirement that this person have significant experience making calls to generate leads. We seeks a top performer who has significant success that he/she may speak to and is able to speak, write, and sell effectively. This role would involve handling warm and cold leads, consistent follow-up, and providing regular tracking of progress. They would also need to be a strong representative of the company and a quick learner to fully understand the multiple nuances of the services provided by our company, the specific type of buyer they should be speaking to, and look for opportunities to capitalize on current or future selling opportunities. The candidate should be familiar with Excel and various sales tracking programs * Excellent communicator (i.e. speaking, listening, writing/ability to communicate compl...
Category: Customer Service       

d****tel
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| d****tel
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Sep 01, 2015  |  Ends: 23h, 29m  |   16 Proposals
Hello Elancers!! I am looking for the right candidate to be a long term Personal/Executive Assistant/Customer Representative. Expect anywhere between 10 to 20 hours/week. This will include personal tasks and tasks to support admin and sales/customer service related tasks for my business. USA and Canada applicants only please. Tasks, very broadly, include: + Calendar management + Manage contact database + Online research + Writing email drafts + Managing elance hiring + Social media postings + Travel planning/coordinating + Managing an online list + Online marketing + Email marketing + Misc. administrative tasks + Coordinating with vendors + Coordinating with logistics /freight companies + Become a valuable member of my team Your qualifications: -Trust, by far one of the most desired traits. I need to be able to trust you will have my best interests in mind and I will do the same for you. - Previous experience as an administrative assistant preferred. -English as a first langu...
Category: Virtual Assistant       
Preferred Location: North America

G****012
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| G****012
|    United States
Fixed Price: $2,000 - $2,500   |  Posted: Sep 01, 2015  |  Ends: 88d, 21h  |   1 Proposal
We are looking for a talented individual for the position of Service Assurance Engineer. As a Service Assurance Engineer, you will be a team player with sharp interpersonal skills and determination to achieve excellent service. You will be providing assistance to clients and colleagues relative to content and technical functions of our products. Responsibilities: Customer assurance in relation to content of solutions and technical characteristics Assisting through customer integration (pre-sale and post-sale state) Liaising with internal departments (Service Assurance, NOC, Developer teams, Sales Team, Product Managers) Liaising with customers in accordance with the superiors' instructions Develop a strong understanding of forex trading in order to better assist clients and colleagues in your day to day duties. Required: BSc in Computers or Finance Technical background (SQL, Unix, web services) 1+ Years experience in Customer Support Knowledge of customer service principles, ...
Category: Customer Service       
Skills: Computer Skills, Customer support       

h****are
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| h****are *
|    United Kingdom
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Sep 01, 2015  |  Ends: 13d, 20h  |   37 Proposals
We're a very fast growth online footwear brand and we're looking for someone to join our online customer support team; tasks include communicating with customers via email and liaising with the support team You will be: - fluent/native in English - regularly available on Skype - comfortable with online platforms/ticket based systems - 3 years+ experience with ecommerce support preferable - excellent feedback on elance - we're looking for smart, savvy and excellent communicators Love to hear from you! Thanks.
Category: Customer Service       
Skills: Customer Service, Email Handling       
Preferred Location: North America

h****orc
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| h****orc
|    United Kingdom
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Sep 01, 2015  |  Ends: 13d, 18h  |   2 Proposals
PROCESS 1. Receive a list of keywords 2. Monitor keywords in Hootsuite (social media analysis tool- used for twitter etc) 3. Judge relevance of data (is it from the UK? is it a business? does it match the intention of the keyword? Etc) 4. Qualify data (add information regarding business such as contact numbers, address, who are the director- I will explain how to do this) 5. Record Information in excel sheet provided to you REQUIREMENTS 1. FLUENT English language skills 2. Data collecting/mining/research 3. Data entry (particularly on excel) 4. Very familiar with social media (particularly twitter) 5. Has a fast and reliable Internet connection 6. Preferably has some experience using Hootsuite or equivalent HOURS AND PAY -Between 15-35 hours per week depending on availability -1250 Forint per hour (about 4.5USD) (NET of any charges on upwork/elance) OTHER -May occasionally be required to help with miscellaneous tasks -Potential for different type of work if your speaking and lis...
Category: Other - Administrative...       

a****tch
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| a****tch
Hourly Rate: $5 - $12 / hr   |  Duration: 1-3 months  |  Posted: Sep 01, 2015  |  Ends: 13d, 16h  |   5 Proposals
Hello my name is Mike Lang from Australia Food & Wines. We are a new start up in the food and wine sourcing industry based in Australia but our clients our in China. We are in need of an assistant who is based in China preferably Shanghai and has very good written and spoken English skills plus fluid Mandarin and communication comes easily in all situations in the business world. You would be required to have good computer skills and be available to not only communicate via email with us but also our customers in China. We would prefer a candidate that also may have a background in social media marketing and who may also understand how the world of outsourcing works on platforms like Elance etc. We need an assistant who can bring new ideas to our business in relation to your position, help with new information forms and translation and to help with local understanding from our point of view. Must have good research skills and can think for yourself when required adding valu...
Category: Virtual Assistant       
Preferred Location: China

G****ney
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| G****ney
|    Australia
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Sep 01, 2015  |  Ends: 13d, 15h  |   98 Proposals
We have a need to hire a customer service team member. We get several emails a day. To this point I have handled all of them. I estimate this job will take around 5 - 10 hours a week. With my help you will need to learn about our products and answer the questions. I think that skype will be the best way to communicate with me for the answers you need. After one week. You will be able to handle almost all the emails by yourself. We will need the hours to be tracked via workview only. We can not approve hours outside of workview.
Category: Customer Service       

C****ers
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| C****ers
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Sep 01, 2015  |  Ends: 13d, 14h  |   0 Proposals
We require users in Mexico that are using a 'Telcel' mobile or mobile broadband connection. You should have either a mobile broadband connection direct to your PC or the ability to tether your phone to your computer (and as a result use the phone's signal for your PC).
Category: Other - Customer...       
Preferred Location: Mexico

m****ted
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| m****ted
|    United Kingdom
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Aug 31, 2015  |  Ends: 13d, 9h  |   33 Proposals
We urgently need call center support for our events. We are looking for about 4 - 5 call center reps that are fluent in English and will be able to take inbound calls for customers trying to buy online items. The call center staff will also guide the customers on basic steps on how to use the system.
Category: Customer Service       

c****143
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| c****143
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Aug 31, 2015  |  Ends: 13d, 7h  |   16 Proposals
We seek an experienced telephone receptionist/customer support rep to answer incoming customer support calls. You must speak excellent English with little or no accent. You must be able to spell English names easily and type instructions. Job Description: Hours needed are 8am to 8pm Eastern, Monday thru Friday, possibly more if you desire. All of your calls will follow various scripts which we will provide to you. If you have experience with customer support calls and/or billing related questions, you will be able to take these calls without a problem. We will provide detailed training to you by phone so expectations are clear. The training is brief and will be easy for anyone with the necessary experience. Your responsibilities: - Answer, screen and direct telephone calls appropriately - Take and relay messages to appropriate recipients - Provide accurate and detailed information to callers Your qualifications: - Speak English with little to no foreign accent - Strong ver...
Category: Other - Customer...       

o****ate
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| o****ate
|    United States
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