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Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 1h, 9m ago  |  Ends: 14d, 22h  |   4 Proposals
We are a provider of Website Live Chat services for businesses. In short, we chat with our customers' website visitors to answer questions and turn them into leads and sales. We are currently adding to our team of live chat agents as our customer base is growing. We have worked with virtual teams since 2006. We have a great understanding of what we need to provide to you to ensure you can succeed in this position. Here's what we have to help you succeed with our company: - Training resources via our private team website, including video tutorials, quick checklists to use during work, etc. - A defined "conversation flow" to help you manage website chats effectively. You will *not* be expected to just "handle chats". We've developed a simple framework that will help you know what to do in different situations. - A well designed chat software that includes templates for common questions of website visitors and the ability to easily handle multiple chats at onc...
Category: Customer Service       

j****usa
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| j****usa
|    United States
Fixed Price: Not Sure   |  Posted: 1h, 12m ago  |  Ends: 14d, 22h  |   2 Proposals
Hello, We are seeking a creative writer to help us craft an elevator pitch and clarify the offerings of our new software company. We are a SaaS (software as a service) startup in the healthcare field. We need a writer that can write compelling content that clearly explains the value of our service. It should excite potential customers to purchase our and convince investors to team up with us. The high level items needed refining are: 1. Elevator Pitch: In 600 characters or less, please describe your core product/service and its value proposition 2. Describe your company and the services it provides (in 3,000 characters or less) 3. What is your product's value proposition? (in 2,500 characters or less) Please provide a statement of your capabilities and samples of similar work done in the past. Thanks!
Category: Creative Writing       

M****lla
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| M****lla
|    United States
Fixed Price: Not Sure   |  Posted: 2h, 32m ago  |  Ends: 6d, 21h  |   7 Proposals
Thank you in advance for taking the time to review our project. We are looking for Wordpress experts to design and develop a responsive Wordpress CMS. We'll either have you select/customize an existing Wordpress theme, or design a few basic templates from scratch (homepage, internal page, form). We require high quality design. Functional requirements include all standard Wordpress Content Management, Blog, Image Gallery, and integration of 3 simple forms (Service Request, Customer Satisfaction Survey, Online Application). In your response, please include: > Examples of your high quality responsive web design / development projects > Any questions you need answered > Estimated timeline (when can you start and finish, approximately) > Estimated cost Please note that we do not expect a fixed bid from you at this point in the process. We plan to identify a high quality designer/developer to work on this project, and then will nail down exact requirements, timeline,...
Category: Website Design       
Skills: CSS, HTML, WordPress, Responsive Web Design       
Preferred Location: North America, Western Europe, Eastern Europe, Central & South America, Australia/Oceania

u****ght
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| u****ght
|    United States
Hourly Rate: Not Sure   |  Duration: 1-2 weeks  |  Posted: 2h, 42m ago  |  Ends: 6d, 21h  |   0 Proposals
We have a successful, publicly available Social Networking App released very recently in public beta and it has already started to overrun the temporary back-end hosted by Parse.com. We are looking for experts with significant experience in building highly scalable, secure, and efficient backend services capable of handling large amounts of social media and geolocation data. We need expert opinions of our existing product, no matter how painful, and recommendations of technology, services, providers, and even types of personnel that may be required to meet the objectives of supporting a rapidly expanding international social media application. We need 2-3 experts to review our current architecture independently and make recommendations for the back-end technologies and services. We are seeking the best solution tailored to our existing usage and expected future enhancements to provide our customers with the best user experience even under high usage and rapid growth. Each consultan...
Category: Database Development       

d****dev
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| d****dev
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 3h, 10m ago  |  Ends: 14d, 20h  |   1 Proposal
Standard press release focused on sports industry sector / technology services. Business angle/topic of the press release: Announcing a major new client. Primary goals: Get exposure in general + sports media and use for targeting to specific other customer groups, which we can brief you on. Press release distribution method: Print, Newswires, Other or Not Sure Requirement of SEO: No Content generator for this release: We'll provide a brief, you put together the copy in a creative way. Target audience: Sports groups that run events similar (but smaller) to the Olympic games. Press release distributor: The Elance Contractor Additional comments: Distributing the release is optional, but great if you can. We'll also use the content for an announcement on our website too.
Category: Press Releases       

i****se_
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| i****se_
|    Australia
Hourly Rate: $12 - $19 / hr   |  Duration: Not Sure  |  Posted: 3h, 21m ago  |  Ends: 14d, 20h  |   7 Proposals
We are high-energy go-getters and we're looking for a Customer Delight Team member who will fit in with our team, practice our values, and provide top notch support to our customers via phone, email, and chat. Preferred hours of availability are M-F 12 - 3 pm PT. Your responsibilities: Customer Delight!! - Respond to customer inquiries via chat, email, and telephone in an efficient and effective manner. - Evaluate, trouble-shoot, and follow-up on customer issues. - Complete welcome calls. - Schedule training sessions. - Update customer information. - Maintain reliable attendance and punctuality. - Call customers from trade shows, follow up via email to answer questions, and provide demos when needed. - Excellent phone manners. - Compose detailed and accurate notes. - Must be motivated and ready to hit the ground running while consistently following up with customers. Your qualifications: 1. A complete Elance profile. 2. References or an established reputation on Elance preferre...
Category: Customer Service       
Preferred Location: North America, Western Europe, Australia/Oceania

a****orp
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| a****orp
|    United States
Fixed Price: Less than $500   |  Posted: 4h, 10m ago  |  Ends: 14d, 19h  |   1 Proposal
I am looking for assistance in building a Wordpress website for my real estate business. I understand the basic set up for a Wordpress site. I will have the domain and theme set along with some content already prepared. Where I need help is creating membership portion of the site that is only accessible to customers who have already paid to gain access. The plan for the site is as follows... -Customer reviews options and decides to purchase one of the main two options. -Option A. pay a small fee and gain access to 3-6 videos, forms to download and an Ebook -Option B. pay a fee that gives them access to fill forms out online or download the forms to fill out and return to me. These forms will allow me to contract with the customer for further services. I would have all of the content prepared and the forms will be in PDF format. The job would be to set up the following... 1. Set up shopping cart 2. Set up membership aspect of the site 3. Allow for download of the forms from the s...
Category: Product Marketing        
Skills: WordPress, BASIC       

c****ves
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| c****ves
|    United States
Fixed Price: Not Sure   |  Posted: 4h, 42m ago  |  Ends: 14d, 19h  |   0 Proposals
BILLIVING is a free invoicing service. We are looking for an individual or an agency to perform collection services for our customers. 1. Must be able to make Skype calls as clients are located around the globe, then submit a link to recording. 2. Native English and experienced with collection - a big plus. We will be charging our customers by the minute, so we expect to work back-to-back with that model to make this profitable and long-term. Please provide a bid for a NET 2 hour trial for how many calls that would be, taking into consideration the recording handling and processing as described. Thank you.
Category: Telemarketing       
Skills: Collection Agencies       

f****low
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| f****low
|    Italy
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 4h, 53m ago  |  Ends: 14d, 19h  |   35 Proposals
Looking for a talented IOS developer to build a business application for commercial use in a B2B operation. The app will be jointly designed between our team and you, but the technical expertise needs to come from you. This app will need to retrieve data from a SQL Server database, present lists of that data to select from, and allow viewing / editing that data. Likewise, new data will need added through the application. Other features will include automatic notifications based on data found or entered, syncing data across multiple devices, and possibly allowing messaging between different users of the app (which becomes part of a service record). Please let us know your level of expertise in IOS development, including languages / tools that you've used that would be appropriate for this project. Please also let us know your hourly rate. This is an open-ended hourly project. Job Description: Your responsibilities: - Review business requirements working with other team member...
Category: Mobile Applications       

B****015
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| B****015
|    United States
Hourly Rate: Not Sure   |  Duration: 3-4 weeks  |  Posted: 5h, 4m ago  |  Ends: 14d, 18h  |   2 Proposals
Listening Methods has an immediate need for several people to listen to speech recognition IVR prompts and transcribe EXACTLY what the caller said in response to the prompt. This includes the 'spoken words' by the caller in response to the speech reco IVR prompt, utterances such as 'uhhh', 'duhh', stutters, odd 'noises' talking to someone else instead of responding, etc. Also to identify whether there was too much noise on the caller's line for an IVR. Then to identify whether the IVR prompt succeeded or failed. Was it a true positive - ie, the IVR prompt worked great. Is it a 'false positive', ie, the IVR thought the caller said something different and proceeded onwards. To do this work, we need people with excellent English skills, and one or two with both English and Spanish skills who also have an adequate PC and internet connectivity. The PC with MSoft Windows 64-bit OS 7 SP1 or Windows 8.* Professional or Enterprise and a reasonable fast internet connection, and Excel 20...
Category: Other - Writing Services       
Skills: Transcription, English, Stenography       

g****ton
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| g****ton
|    United States
Hourly Rate: Not Sure   |  Duration: 1-3 months  |  Posted: 5h, 41m ago  |  Ends: 14d, 18h  |   12 Proposals
This is a brand new web application that is being built primarily in Laravel 5 and MySQL. It will be deployed to Amazon Web Services and utilize standard web application techniques like database caching, output caching, and RESTful service endpoints. You will be working with a project manager and at least two other developers that have been working on the project for a while already. We are looking for someone that can come in, and at the very least, already be very proficient with the Laravel framework and can take tickets from the JIRA work queue and get things done efficiently. We need someone who asks the right questions and isn't afraid to suggest new approaches- but will ultimately provide clean code that can be maintained. You will be responsible for creating or modifying PHP MVC code, creating or modifying data models (and queries), and general Blade template development. A decent grasp of HTML, CSS, and Bootstrap specifically is a must. Experience with JavaScript is a ...
Category: Web Programming       
Skills: CSS, HTML, Javascript, PHP, Laravel Framework       
Preferred Location: North America, Western Europe, Central & South America

c****faa
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| c****faa
|    United States
Hourly Rate: More than $50 / hr   |  Duration: 7-9 months  |  Posted: 5h, 47m ago  |  Ends: 6d, 18h  |   0 Proposals
The Department of Human Services (DHS) seeks an experienced QuickBase developer to provide maintenance for existing applications and the development of new QuickBase applications. Please submit all candidates by 6pm on 5/12/15. The Office of Information Systems (OIS) supports 30+ QuickBase applications for various divisions within DHS. The candidate shall have expertise in QuickBase application development and implementation, specifically in building custom applications, developing custom pages using both the Quickbase API as well as regular Quickbase interface. The candidate shall have a specific expertise in building dashboards, with the ability to evaluate business needs and to translate them into technology specifications. Proven abilities in application development and ability to multi-task and manage multiple tasks with changing priorities in a cross-functional and Rapid Application Development environment. Using QuickBase API and regular QuickBase interfaces, the candidate shal...
Category: Database Administration       
Skills: HTML, API Development, quickbase       
Preferred Location: United States

p****ham
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| p****ham *
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: 6h, 5m ago  |  Ends: 14d, 17h  |   4 Proposals
Are you able to make a phone call feel like a friendly, in-person conversation? Do you shine in a competitive atmosphere always endeavoring to win? Have you made up your mind to never settle for anything less than crushing set goals? Are you ruthless about follow up, quick on your feet, and HUNGRY? If you truly can answer "YES!" to these questions - This killer opportunity is for you! Elite Choice TV is a fast-growing reputation marketing company. We help local businesses promote how they serve their customers by creating them a genuine, stellar, 5-star online reputation. We are looking for our next Inside Sales Specialist who wants on board to help local businesses across the U.S. The Inside Sales Specialist will support our sales staff and business development teams by qualifying leads, setting appointments and closing business over the phone and at times by email. With inbound and outbound calls, this specialist will be the first point of contact for all Elite Choice...
Category: Telemarketing       
Skills: Lead Generation, Sales, Telemarketing       

H****Guy
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| H****Guy
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 6h, 9m ago  |  Ends: 14d, 17h  |   4 Proposals
We need an expert Amazon EC2 and RDS architect to help setup an infrastructure for our growing site and customer base around the world. We'd also like to explore the Amazon CodeDeploy service to be able to release our codebase through multiple EC2 instances. Our initial plan is to have 3 instances. One in the US, EU, and Asia. Writing data to the database is very important to be done in the right order as our business model depends on financial transactions being inserted in the correct sequence. We need expert advice on the proper setup with RDS or if we should just have MySQL on a EC2 Instance. Will the setup be all masters or a couple be slaves, read-only, etc. An initial project discussion would be needed to talk about all the options on the table. We will also be wanting to use Cloudfront for a CDN. Currently we use cloudflare.
Category: Software Application       
Skills: MySQL Administration, PHP, Amazon EC2       

4****sAG
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| 4****sAG
|    United States
Fixed Price: Less than $500   |  Posted: 6h, 10m ago  |  Ends: 14d, 17h  |   4 Proposals
The updates are covering the following. 1. Align the content in (HTML Content > FooterTop-AboutStore-CMS) 2. Develop Browse Parts Page and Organize the drop down menu attributes for Browse Parts Link 3. Integrate social media links on the top or on the footer for Linkin and Google+ .Facebook, Twitter. 4. "Besic SEO structure like all pages meta description and title should be deployed." 5. "all the image of products and category name should be in proper structure like {product name - website name" 6. after each product upload facebook and twitter posting with image, name and description. 7. structured data markup in every page. 8. integrate SMS notification if possible 9. For offers and specials create banner to portfolio that but do not place that into slider. it should be always visible in page 10. Allow login with social media accounts. 11. Develop all three Information columns' pages in the footer. Integrate images and page introductions accordingly for e...
Category: Website Design       
Skills: Web Design, OpenCart       
Preferred Location: North America, Western Europe

v****yan
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| v****yan
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 6h, 17m ago  |  Ends: 14d, 17h  |   9 Proposals
Hi, We already have a website developed, but we need the FAq page updated. The current page is   [obscured]  /faq/ We would like it to look like something below:   [obscured]  /customer-service/picking-company-faq/#sameCoverages   [obscured]  /information/aboutinsurance/life/faq-life-insurance/#howmuchneed Please submit a design before beginning development
Category: Web Programming       
Skills: MySQL Administration, HTML, PHP       

r****nic
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| r****nic
|    United States
Fixed Price: Less than $500   |  Posted: 7h, 5m ago  |  Ends: 14d, 16h  |   1 Proposal
You'll help real small business customers in the United States join the Office 365 service. Using several apps and tools you'll accept customer onboarding requests for assistance. Average call time is around 60 minutes. During the call you will: 1. Help customer verify a vanity domain to establish their OrgID identity 2. Assist them change DNS records at an external registrar for Email, VOIP and OneDrive 3. Install the Office Suite 4. Help them connect to their new account with Outlook 5. Do a simple data migration 6. Talk about next steps
Category: Technical Support       
Preferred Location: United States

e****-ms
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| e****-ms
|    United States
Hourly Rate: Not Sure   |  Duration: 1-2 weeks  |  Posted: 7h, 49m ago  |  Ends: 14d, 16h  |   13 Proposals
We have a custom made web service that needs a change. This webservice processes XML requests and inserts the XML data in a SQL Server Database. Definition, sources and documentation are available. The elancer who developed the service is no longer available. The service also sends emails in the weekend. Currently the mailaddress is in a parameter file. However, we want the web service to select the mailaddress based on query (same database as where data will be inserted). Query is already finished so this is clearly not too much work but we expect more changes/functionality in the future.
Category: Web Programming       
Skills: .NET Framework       

p****ict
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| p****ict
|    Netherlands
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: 8h, 6m ago  |  Ends: 14d, 15h  |   6 Proposals
Must speak fluent English & Spanish and have moderate grammar skills. (If you do not speak Spanish apply anyway) Expectations are to be courteous and attentive to the customers needs or questions. Improve company image and sales. You must have a headset you can connect to your computer and a silence working environment. Main calls are related to sales, processing payments, billing questions, collection calls. Training will provided. 99% of calls are inbound. Hours are Monday - Friday 8-5 US central time. This is a permanent job. We are a trash service company and we rent trash containers. Salary increases are available upon building a trust with us. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A com...
Category: Customer Service       

a****a89
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| a****a89
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 8h, 14m ago  |  Ends: 14d, 15h  |   19 Proposals
We are offering online courses and looking for a Customer Service Agent to join our international team. Your responsibilities: - Respond to customer inquiries via email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues You will be responding to emails and taking phone calls in English Additional language is an advantage. This is a floating role - est number of hours per month - 20-30 hours - however actual number of hours will depend on the business needs and amount of customer queries received. You will join a team of permanent team members working in Customer Support. With time there is potential for role to become more permanent. Please confirm rate per hour incl. Elance fees. Looking forward to receiving your application. Many Thanks Anna
Category: Customer Service       

N****yal
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| N****yal
|    Ireland
Hourly Rate: Less than $10 / hr   |  Duration: 1-3 months  |  Posted: 8h, 25m ago  |  Ends: 14d, 15h  |   4 Proposals
We are looking for experienced Telemarketer/Sales Associate that can take our business to the next level. 1. Experience with sales in Commercial Investments 2. Strong verbal communication skills 3. Customer service experience a plus 5. References or an established reputation on Elance preferred Job Description: We're looking for a Telemarketer to help us with Lead generated telemarketing needs. Your responsibilities: - Manage outflow of calls to current or prospective clients/customers - Deliver prepared sales talks, reading from scripts that describe services, in order to persuade potential clients to Invest - Adjust sales scripts to better target the needs and interests of specific individuals - Contact businesses or private individuals by telephone in order to solicit sales for goods or services - Explain products or services and prices, and answer questions from customers - Record names, addresses, purchases, and reactions of prospects contacted - Telephone or write emails t...
Category: Telemarketing       
Skills: Lead Generation, Sales, Telemarketing       

s****upa
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| s****upa
|    United Kingdom
Hourly Rate: $10 - $15 / hr   |  Duration: 4-6 months  |  Posted: 9h, 1m ago  |  Ends: 14d, 14h  |   5 Proposals
I have more than one liferay project to do. Are you able to use "service builder", to create CRUD? Do you know how to customize template with freemarker? Do you use jsonws to create SPA? if yes, you're hired :-)
Category: Web Programming       
Skills: Liferay       

a****rio
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| a****rio
|    Italy
Fixed Price: Less than $500   |  Posted: 9h, 5m ago  |  Ends: 14d, 14h  |   8 Proposals
Westcoast Separation, LLC is a new California-based analytical chemistry services company that will provide routine and custom separation services for client-supplied samples of chemical mixtures. The company already has a logo but is looking for an expert to design letterhead, envelope, business cards and maybe, invoices.
Category: Corporate Identity Kit       

T****ssb
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| T****ssb
|    United States
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