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Hourly Rate: Less than $10 / hr   |  Duration: 3-4 weeks  |  Posted: Jul 22, 2015  |  Ends: 49d, 9h  |   19 Proposals
GOAL We'll test out those who propose the best hourly rates. If we like the first .docs you send us, we'll continue to use you long term. This could result in many months of work for the right freelancers. We'll need 25+ hours/week for the first 1 or 2 weeks, then less than that for following months. JOB We are experiencing heavy call/email volume at our residential property management office. Most of the calls and emails are from tenants moving in or moving out of one of our houses. 60% of calls are frequently asked questions that have a standard answer based on company policy, and don't require a personalized answer. To free up our Realtors (Letting Agents), we need a Freelancer to discover what questions we are most frequently asked, and the most common answers to these questions. To this end, we will give the freelancer access to 2 or 3 gmail accounts with hundreds of emails from tenants asking these questions. For now we are specifically looking for questions we are asked May ...
Category: Content Management       
Preferred Location: Eastern Europe, India/Southern Asia, Eastern Asia, Middle East & Central Asia, Central & South America, Africa, Australia/Oceania

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