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Customer Service
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: May 27, 2015  |  Ends: 13d, 8h  |   33 Proposals
Hi, we need someone to respond to customers and I wanted to talk to you about it. Have you used systems like Zendesk? Also, have you used support chat systems like Olark? Thank you!
Category: Customer Service       

a****ork
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| a****ork
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: May 27, 2015  |  Ends: 28d, 3h  |   19 Proposals
We are looking for a customer service representative that has knowledge about dietary supplements. We need someone online most of the day and that can answer emails and calls as soon as possible. Our work load at this time is not very high but is increasing every month. If you work currently as a customer service representative and have free time to help us please apply to our position. Thank you!
Category: Customer Service       

s****cas
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| s****cas
|    Argentina
Hourly Rate: $3 - $8 / hr   |  Duration: 7-9 months  |  Posted: May 27, 2015  |  Ends: 13d, 3h  |   58 Proposals
We are an electronics recycling company providing a pickup service to residents and small businesses throughout the US. This is a position requiring communication with clients through the internet. You will be required to send emails and follow up with past customers through our online system. There will be no phone communication. A few job duties include: - Filtering customer leads to sales reps - Following up with past customers - Sending customer service surveys - Following up with unresponsive customers - Data Entry Available Job hours(PST): Monday - Friday 8AM - 5PM
Category: Customer Service       

a****345
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| a****345
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: 7-9 months  |  Posted: May 27, 2015  |  Ends: 13d, 2h  |   3 Proposals
We are looking for a native Norwegian person who can help us with various administrative work such as email handling and reading and reviewing our website. We are a Netherlands based company having various babysitter websites connecting parents with babysitters. Our website is a selfservice tool enabling parents and babysitters from the same neighborhood to connect with each other. The work involves: - Reviewing the website - Replying to emails from our users - Translating sentences (website is translated but we'll need some translations if we release new features) - On demand tasks (i.e. approaching partners to cooperate with, checking new features) The work can be done from home. Communication will take place through skype with the founder in the Netherlands.
Category: Customer Service       
Preferred Location: Norway

2****ids
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| 2****ids
|    Netherlands
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: May 27, 2015  |  Ends: 28d, 1h  |   36 Proposals
our company need a 10-16 hours a day custumer support and chat support for our online web site :   [obscured]   need a serius worker with a huge ! patiant thank you Dan
Category: Customer Service       

h****ade
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| h****ade
|    Israel
Fixed Price: $1,000 - $5,000   |  Posted: May 27, 2015  |  Ends: 4d, 23h  |   21 Proposals
Eyes Wide Open Life is looking for a virtual Customer Service Manager. Our company's mission is to support and empower people to create their lives and businesses awake, aware and on their terms. Job descriptions include: - Managing the customer support helpdesk (Responding to customer inquiries, supporting customers getting access to materials through our platforms, processing membership cancellations and upgrades/downgrades, etc.) - Assigning tickets appropriately to team members - Welcome calls - Prepping coaching call agendas - Collections and accounts receivable - Additional administrative support as needed Time commitment is approximately 25-30 hours a week. Requirements: - English speaking - Customer service experience a plus - Passionate about service, entrepreneurship and financial liberation - Strong verbal and written communication skills - Experience with database management systems a plus - Highly organized and detail oriented - Enjoys problem solving and working w...
Category: Customer Service       
Preferred Location: North America

A****orn
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| A****orn
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 1-2 weeks  |  Posted: May 26, 2015  |  Ends: 12d, 8h  |   42 Proposals
Hello, I am in need of a virtual assistant/customer service. I own and operate 4 different drop shipping stores that are under Amazon, Ebay and Shopify. I need someone who can place order and answer emails.
Category: Customer Service       

M****240
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| M****240 *
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 26, 2015  |  Ends: 11d, 20h  |   10 Proposals
Provide Customer support and lead generation via email and phone including using email templates and contacting me with any questions that need to be answered immediately. Marketing/Admin support to a real estate agent including answering emails in a timely manner, schedule appointments, database maintenance, directed research, and maintaining ads. Help send monthly newsletter and maintain social media presence.
Category: Customer Service       

l****000
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| l****000
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 25, 2015  |  Ends: 10d, 22h  |   45 Proposals
We are an ecommerce business looking for someone to handle: -email (sort, respond, customer support, manage etc) -chat support (for 2 ecommerce websites with low traffic- these get only 2-5 inquiries per week via chat) -possible phone support (though this would be in the future after you are familiar with our products) If this job goes well, we would consider adding more administrative tasks (inventory management, sales analysis, contacting suppliers, etc). Note skills in this last area (extra administration) are NOT necessary to apply. It will only be an option for the future. The current job is for chat support and email management (and possibly future phone support). Please include the phrase "chat and email support" at the beginning of your proposal. We prefer native English speakers (U.S., Canada, Australia, U.K etc) but will consider non-native speakers if your English skills are excellent. Pay is negotiable. We expect in the beginning that this will be le...
Category: Customer Service       

T****ght
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| T****ght
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 25, 2015  |  Ends: 10d, 14h  |   4 Proposals
I am looking for an individual or a call center that can aggregate targeted lists and make outbound calls to a qualified list of small businesses with a website or need a website. Our targeted geographic location is US and Canada.
Category: Customer Service       

w****ckz
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| w****ckz
|    United Kingdom
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: May 23, 2015  |  Ends: 11d, 19h  |   6 Proposals
We are looking for someone Brisbane based who can assist with everything from Bookkeeping, to Order entry, Pick and pack, Customer Service, and mail processing as needed. Most can be from your location, though occasional meetings may be required.
Category: Customer Service       
Preferred Location: Australia

P****neo
 [?]
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| P****neo
|    United States
Fixed Price: $500 - $1,000   |  Posted: May 23, 2015  |  Ends: 8d, 16h  |   107 Proposals
Respond to customer inquiries, using our email help desk Common inquiries from customers include: * Refund requests * Questions about the products they purchased * Shipping updates == When submitting a proposal, please answer these two questions: 1. Please describe your background in customer support using two paragraphs 2. Describe one of the challenges you had to overcome in the past and how you handled it
Category: Customer Service       

s****inc
 [?]
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| s****inc
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 23, 2015  |  Ends: 8d, 16h  |   27 Proposals
We are offering online courses and looking for a Customer Service Agent to join our international team. Your responsibilities: - Respond to customer inquiries via email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues You will be responding to emails and taking phone calls in English and Spanish. Additional language is an advantage. This is a floating role - est number of hours per month - 20-30 hours - however actual number of hours will depend on the business needs and amount of customer queries received. You will join a team of permanent team members working in Customer Support. With time there is potential for role to become more permanent. Please confirm rate per hour incl. Elance fees. Looking forward to receiving your application. Many Thanks Anna
Category: Customer Service       

C****Tre
 [?]
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| C****Tre
|    Ireland
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 22, 2015  |  Ends: 7d, 12h  |   3 Proposals
Hire an Accountant witrh this template to record and maintain accuracy with all of your business finances.Use this guide to complete an accounting project to manage bookkeeping ,taxes,and other financial information vital to your business..
Category: Customer Service       

a****008
 [?]
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| a****008
|    India
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 21, 2015  |  Ends: 7d, 8h  |   31 Proposals
We're a luxury goods online retailer looking for help to provide our customers with top-quality customer service and support. Your tasks will include: * Answering customer service emails * Emailing customers about discontinued or out of stock products * Providing shipping estimates * Finding order tracking numbers * Answering questions about our store policies and returns * Entering orders on vendor systems * Contacting suppliers regarding purchase orders and delivery dates You will need to be familiar with Gmail, major U.S. shipping carriers' websites and policies, and be able to learn and work with our web-based customer and order management system, as well as our vendors' order management systems. Familiarity with Magento, BigCommerce, or Shopify systems a plus.
Category: Customer Service       
Preferred Location: United States

g****yle
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| g****yle
|    United States
Fixed Price: Less than $500   |  Posted: May 21, 2015  |  Ends: 7d, 7h  |   31 Proposals
I am currently speaking in the city who is able to assist me in answering all correspondence via email from customer, check the voicemail daily, and research answers to any questions customers may ask about the orders etc. I am looking to pay a flat rate bi- weekly and this person will answer emails throughout the day, check voicemail daily, call clients I'd needed, look up order info,etc. I am on a tight budget and I'm looking for someone who is fluent in English and English writing. there may be other pass on some occasions but currently I need an assistant as soon as possible.
Category: Customer Service       

s****tal
 [?]
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| s****tal
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 21, 2015  |  Ends: 6d, 21h  |   2 Proposals
We are looking for someone who can handle our customer service in Finland between 13.07.2015 - 13.08.2015 ( 1 month ) We will give you briefing and we will give you the knowledge base so you will be able to reply the customer questions yourself. We are talking about 5 - 10 calls per day and 5 - 10 emails per day maximum. You just need to reply them. We can forward the phone number of our hotline to your mobile and you will also be able to get the emails on your mobile phone. Please send your bid only if you are native from Finland. You will get more details and information on chat.
Category: Customer Service       

j****_de
 [?]
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| j****_de
|    Germany
Fixed Price: Not Sure   |  Posted: May 21, 2015  |  Ends: 6d, 21h  |   64 Proposals
We need an email to respond to inquiries from potential guests for vacation rental bookings. We have email templates so most of what you would do is copy and paste your response from these email templates and customize a few fields. We need someone that is always very accurate, detail-oriented, responsive, and has writes in perfect English. The hours may change but the initial hours are 8am-11pm Pacific Standard Time everyday.
Category: Customer Service       

b****s08
 [?]
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| b****s08
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: May 21, 2015  |  Ends: 6d, 21h  |   32 Proposals
Hello, I am looking for an english speaking person that is able to follow a standard operating procedure, call clients on a weekly basis, upload comments in a project management software, offer solutions in the form of products to clients, and send email to clients. A phone interview will take place. This position is meant to be permanent. Please let me know your desired salary and relevant testimonials.
Category: Customer Service       

a****aux
 [?]
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| a****aux
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: May 20, 2015  |  Ends: 21d, 7h  |   14 Proposals
I am looking for someone to join our team of 6, in a permanent position, with guaranteed and consistent hours. You'll work closely with me and our team, initially for 4 hours per day, Monday to Friday, US Pacific Time (PST). For the right person there will be an opportunity to increase in hours to ~8 hours per business day. Some Reasons to Consider this Position: - It's a permanent position - Starting at 4 hours per day, and will quickly progress to full-time - Guaranteed hours (I'll pay you even if there isn't enough work for you to do) - Stable team of 6 - All payment will be made through Elance. After working with us for some time you have the option of moving off Elance and becoming a salaried member of our team and setting your own hours, like our other Account Coordinators have done. - I always provide very clear instructions, either written or by video - We make a meaningful contribution and help medical research succeed that would otherwise fail - Join a fun and open team envi...
Category: Customer Service       

N****5a1
 [?]
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| N****5a1 *
|    Canada
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: May 20, 2015  |  Ends: 6d, 4h  |   11 Proposals
?"? we need a peson that will handle calls and emails for our real estae business . fluent engish without an accent is critical for this job.
Category: Customer Service       

s****rea
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| s****rea
|    Israel
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