Hourly Rate: $15 - $20 / hr
| Duration: 1-2 weeks
| Posted: Feb 23, 2014 | Ends: 5h, 36m |
The basic function of a customer service agent is to provide a friendly service to internal and external customers. The ideal customer service agent is people oriented, highly motivated with a positive and friendly attitude. Possible requirements for the position: Excellent communication skills Possess basic computer skills Able to work under time constraints Ability to speak a foreign language High School Graduate or Equivalent Experience: Minimum of two years Customer service experience or the equivalent experience. Sometimes companies employ customer service agents without experience as trainees. Customer Service Agents and Representatives (CSR) interact with customers and provide information about products or services as well as handling and resolving customer complaints. They communicate in a variety of ways - by telephone; by e-mail, fax, regular mail; or in person. Many Customer Service Agents work in call centers. They usually have their own cubicle, computer and telephone. H...
Category: Customer Service