Fixed Price: $2,000 - $2,500
| Posted: Sep 01, 2015 | Ends: 55d, 15h |
We are looking for a talented individual for the position of Service Assurance Engineer. As a Service Assurance Engineer, you will be a team player with sharp interpersonal skills and determination to achieve excellent service. You will be providing assistance to clients and colleagues relative to content and technical functions of our products. Responsibilities: Customer assurance in relation to content of solutions and technical characteristics Assisting through customer integration (pre-sale and post-sale state) Liaising with internal departments (Service Assurance, NOC, Developer teams, Sales Team, Product Managers) Liaising with customers in accordance with the superiors' instructions Develop a strong understanding of forex trading in order to better assist clients and colleagues in your day to day duties. Required: BSc in Computers or Finance Technical background (SQL, Unix, web services) 1+ Years experience in Customer Support Knowledge of customer service principles, ...
Category: Customer Service