Hourly Rate: $10 - $15 / hr
| Duration: 7-9 months
| Posted: Jun 24, 2014 | Ends: 70d, 6h |
Arizona consumer bankruptcy law office seeks to outsource its receptionist/appointment setting roll to a warm and friendly virtual assistant. Calling a bankruptcy attorney is one of the most difficult things our clients will ever do. It's important our callers are greeted with a warm and caring team member who will instill compassion and trust in the caller. Your primary responsibility will be taking inbound calls, determining if the caller is an existing client or a prospective client and handling the call accordingly. If the caller is an existing client, you will either transfer the call to the proper in-office team member or take and email a telephone message. If the caller is a prospective client, you will gather some basic information based on a script and attempt to schedule an in-office attorney consultation. This is a full time position from 9:00 AM to 5:00 PM (PST). Based on our current call volume, 20-40 calls per day will be routed to our virtual assistant. An i...
Preferred Location: North America