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Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: Apr 16, 2014  |  Ends: 13d, 22h  |   37 Proposals
Here is your opportunity to work for one of the leading online education companies in the country! We want our students to know how much we care about their success, and as a customer service representative, you are in the best possible position to communicate this. You will join an existing customer service team and will be provided with virtual training and reference materials. We are looking for someone to respond to customer emails from 3:00pm PST to 9:00pm PST Monday through Friday ONLY. This positions is 90% email customer service, and 10% virtual assistant. On rare occasion during these shifts, you may also be asked to perform simple admin tasks. *When applying, please state which shift you would like to apply for. Responsibilities: Evaluate, trouble-shoot and follow-up on customer issues via email Escalate to management when necessary Maintain regular and consistent attendance and punctuality Requirements: STRONG understand of the English language. Our customers a...
Category: Customer Service       

O****rep
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| O****rep
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: Apr 14, 2014  |  Ends: 12d, 1h  |   49 Proposals
Here is your opportunity to work for one of the leading online education companies in the country! We want our students to know how much we care about their success, and as a customer service representative, you are in the best possible position to communicate this. You will join an existing customer service team and will be provided with virtual training and reference materials. We are looking for someone to respond to customer emails from 3:00pm PST to 11:00pm PST Monday through Friday ONLY. This positions is 90% email customer service, and 10% virtual assistant. On rare occasion during these shifts, you may also be asked to perform simple admin tasks. *When applying, please state which shift you would like to apply for. Responsibilities: Evaluate, trouble-shoot and follow-up on customer issues via email Escalate to management when necessary Maintain regular and consistent attendance and punctuality Requirements: STRONG understand of the English language. Our customers ...
Category: Customer Service       

O****rep
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| O****rep
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Apr 12, 2014  |  Ends: 9d, 8h  |   38 Proposals
We are looking to hire an experienced customer/technical support agent for our Windows PC software programs (registry cleaners, driver updaters and antivirus). This is a full time position of 30+ hours per week, with support being primarily by email through our platform. Skills Required: - Flawless written English with strong email etiquette - Previous customer support experience - Friendly customer service approach, with a desire to help people - Strong technical skills and knowledge of Windows PCs and their function with an ability to help troubleshoot technical problems - Previous experience with Registry Cleaners/DriverUpdaters/Antivirus support strongly preferred Shortlisted candidates will be interviewed over Skype. To apply you MUST answer the screening questions below. They are our primary method of filtering applicants and anyone who does not provide answers will be ignored. Screening Questions: 1. What previous customer/tech support experience do you have? 2. Do you have ...
Category: Customer Service       

J****eel
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| J****eel
|    Canada
Hourly Rate: $15 - $20 / hr   |  Duration: 7-9 months  |  Posted: Apr 10, 2014  |  Ends: 8d, 0h  |   21 Proposals
A small online language learning business is looking for a star customer service representative. You'll be responding to helpdesk email requests, plus pro-actively reaching out to our audience posting to Facebook, Twitter, and replying to our blog's comments. No, you do not need to speak a language except for English. Yes, you must be friendly, helpful, pro-active, encouraging and caring, all with corect grammar. If you're applying for this position, please point out our spelling mistake at the bottom of your application. # What will you be doing? Your one big role will be to respond promptly to customer service requests that arrive into our online customer support helpdesk. For example, customers will be emailing trying to get into their account, they want a refund, they're sharing with you why they signed up, or they want to update their email address, or they can't download a product they purchased. Moreover, you'll be responding to our audience on our blog post comments, on ...
Category: Customer Service       
Preferred Location: North America, Western Europe

c****ine
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| c****ine
|    Ireland
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: Apr 07, 2014  |  Ends: 5d, 3h  |   56 Proposals
Here is your opportunity to work for one of the leading online education companies in the country! We want our students to know how much we care about their success, and as a customer service representative, you are in the best possible position to communicate this. You will join an existing customer service team and will be provided with virtual training and reference materials. We are looking for someone to respond to customer emails from 8:00am PST to 3:00pm PST OR from 3:00pm PST to 10:00pm PST Monday through Friday ONLY. You may apply for either shift. This positions is 90% email customer service, and 10% virtual assistant. On rare occasion during these shifts, you may also be asked to perform simple admin tasks. *When applying, please state which shift you would like to apply for. Responsibilities: Evaluate, trouble-shoot and follow-up on customer issues via email Escalate to management when necessary Maintain regular and consistent attendance and punctuality Require...
Category: Customer Service       

O****rep
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| O****rep
|    United States
Hourly Rate: $20 - $30 / hr   |  Duration: Not Sure  |  Posted: Apr 02, 2014  |  Ends: 4h, 2m  |   22 Proposals
We want to build a long term relationship with a professional virtual executive assistant to work with our women's international publishing and training company in the personal development industry. We are seeking a self motivated, responsible person that has attention for detail, is very organized and savvy with virtual online tools. Candidate should have excellent communication skills with a warm and friendly personality. This is an ongoing position for the right person who enjoys working in positive and uplifting environment. There will typically be 8-12 hours per week. Hours may vary according to company activity and your performance. Functions Helpdesk and phone support Phone sales coordination (No cold calling required!) CRM data entry and data management Order processing and event registrations Appointments scheduling Personal assistant duties Social media marketing management Wordpress maintenance - posts and pages Client directory maintenance Bonus skills may inc...
Category: Customer Service       
Preferred Location: Australia/Oceania

t****ker
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| t****ker
|    Australia
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Mar 20, 2014  |  Ends: 3d, 19h  |   22 Proposals
Local Marketing Genius is looking for a Customer Support Guru that will champion our members in all situations. You will answer members questions about Local Marketing Genius products, problem-solve issues, capture product suggestions, escalate bugs, and have a detailed knowledge of our ever-evolving product suite. As a Local Marketing Genius Support Guru, you insure that our members have an outstanding experience purchasing our software. You must have a passion for exceptional customer support and are driven to make members love their experience with Local Marketing Genius. You must have excellent verbal and written communication, remain un-flustered when faced with difficult members or out of the ordinary circumstances, be skilled at problem solving and an expert and sharing Local Marketing Genius products with one member at a time. What we expect: - Experience working with software-related products, support management, and/or product consulting. - Excellent customer service. Demon...
Category: Customer Service       

L****inc
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| L****inc *
|    United States
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