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Fixed Price: $750 - $1,750   |  Posted: Aug 03, 2015  |  Ends: 13d, 16h  |   12 Proposals
If you truly care about helping people and making sure they reach their potential and are a natural problem solver, this is the perfect role to make the most of YOUR own talents as well... This is your opportunity to not only help a group of awesome people to greatness - You will also directly impact our customers' success and drive increased client satisfaction across the board, with your team of talented people from all corners of the globe. If you have the experience to bring out the best in the people you work with, are a creative realist that can solve problems, have a grasp for sales, marketing and advertising, and you understand the ins and outs of supporting a highly-efficient support staff, we're looking for exactly you! In this position, there are a number of roles that you might be assigned to, depending on your exact skill sets such as: Creating and setting up online ads Day to day management and training of the team Collecting and reporting KPIs Assisting in the setup ...
Category: Customer Service...       

c****low
 [?]
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| c****low
|    Hungary
Fixed Price: $500 - $1,000   |  Posted: Aug 02, 2015  |  Ends: 12d, 21h  |   12 Proposals
Looking for help doing the following: Front end for customer to purchase incidents as well as monthly/annual plans. I have a stripe account I would like to utilize for this. After they are a paying customer I would like an area where they can "submit a ticket" and include an attachment such as a picture, screenshot, video, etc and it tag it to the case. On the back end we would need a way for a "virtual assistant" to be able to log in and see a ticket but only be able to answer 1 at a time (or be able to answer 1 at a time plus respond to any pending tickets.). There would also need to be another set of permissions for a moderator to be able to approve the responses from a tech before it gets returned to the customer. The back end should auto refresh and play a sound (that can be turned off) when a ticket comes in. Back end would need abilities for globally accepted canned notes and the ability for the tech to make their own and save. Would also like a refer...
Category: Web Programming       
Skills: MySQL Administration, HTML, PHP, AngularJS       

h****csc
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| h****csc
|    United States
Fixed Price: Not Sure   |  Posted: Jul 31, 2015  |  Ends: 11d, 4h  |   41 Proposals
Hi, This job is to support our Live Chat, Phone, and Email support for reservations, billing & general items. We also need help with lead generation and sales follow up with customers via chat and looking after our CRM system and following up with people. Regards, Eric
Category: Customer Service       
Preferred Location: North America, Western Europe

k****ide
 [?]
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| k****ide
|    United States
Fixed Price: Not Sure   |  Posted: Jul 31, 2015  |  Ends: 85d, 8h  |   13 Proposals
I am lookimg to partner with IT helpdesk support to service SMB customers in the canadian market . The main goal is to drive down cost for these companies and be attractive . Please tell me about your team experience type of service and hours of operations. please provide your rate and a copy of any agreement or SLA .
Category: Technical Support       

n****oot
 [?]
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| n****oot *
|    Canada
Fixed Price: Not Sure   |  Posted: Jun 26, 2015  |  Ends: 3d, 12h  |   5 Proposals
We need an expert to install, configure and customize ManageEngine ServiceDeskPlus as per the requirements.
Category: Other IT & Programming       
Preferred Location: India

Q****ogy
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| Q****ogy
|    India
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