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Hourly Rate: $15 - $20 / hr   |  Duration: 1-2 weeks  |  Posted: May 01, 2015  |  Ends: 13d, 1h  |   5 Proposals
I am looking for a marketing research assistant to put together a list of addresses which I can use to geo-target adwords campaigns. There are two separate campaigns. One targets truck drivers, so I will be looking for a list of addresses where there are intermodal yards, truck stops, warehouse complexes etc. - places where you tend to have large numbers of truck drivers passing through. The other campaign targets motorcycle riders, so I am going to be looking for a list of motorcycle events, including location, dates and times, as well as places like biker bars where you can expect that you will have a higher concentration of motorcycle riders than you would elsewhere. Final product will be an Excel spreadsheet.
Category: Research       
Preferred Location: United States

B****irm
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| B****irm
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 01, 2015  |  Ends: 12d, 14h  |   9 Proposals
Looking to outsource Product Management for enterprise applications. 1) Dashboard BI 2) HelpDesk Ticketing & Knowledge Base RESPONSIBILITIES - Manage product life cycles from strategic planning to tactical activities. Idea generation for the next version and long-term strategy of existing products. - Working with sales and marketing to define customer needs, market potential, competitive analysis and marketing strategy for new and existing software products. - Create product requirements document, for use to build out products which includes but is not limited to vison/roadmaps, feature sets, use case diagrams, HTML mockups, software development environments, and software deployment environments. - Coordinate work with software developers to define product requirements. Use technical skills to improve prioritization and planning - Once the software development gets into build/release cycle, manage and conduct quality control testing. - Collaborate with Director of Marketing on d...
Category: Product Management       
Skills: Helpdesk, Product Management       

m****hmy
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| m****hmy
|    Saudi Arabia
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Apr 30, 2015  |  Ends: 12d, 1h  |   15 Proposals
Telephone handling, data entry, customer service, office assistant, operations coordinator, document controller, secretarial work, courier handling
Category: Data Entry       

m****gab
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| m****gab
|    United Arab Emirates
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Apr 28, 2015  |  Ends: 9d, 12h  |   42 Proposals
We have a permanent full time job for a qualified I.T. helpdesk operator; Your duties include; Responding to chat based support requests, assisting the client where you can and escalating the ticket to senior staff if you are unable to assist Managing our suppport mailbox and dealing with emails as they arrive there Managing our help desk, dealing with or scheduling other team members on tickets as they appear for dispatch.
Category: Technical Support       

S****ons
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| S****ons
|    Australia
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Apr 24, 2015  |  Ends: 5d, 21h  |   102 Proposals
I'm looking for an email-only customer support agent to handle refunds and general customer support for our desktop software application. This is an **ON-GOING** position for a minimum of 1 year. Responsibilities include: -Responding to customer inquiries 5 days / week -24 hour maximum response time -Helping customers activate their software with their license key, via email only. -Helping customers download their software, via email assistance. -Processing refunds on occasion Qualifications: -You should have excellent customer service skills and speak/write in perfect English -1 year or more in customer support field -Above average technical experience with Windows XP/7/Vista/8 operating system. -Be independent and work WITHOUT constant supervision -Have a desire to truly help our customers and make sure their HAPPY :)
Category: Customer Service       
Skills: Customer Service, Email Handling, Helpdesk       

c****ent
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| c****ent
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Apr 22, 2015  |  Ends: 4d, 1h  |   30 Proposals
Greetings, Our website development company in Portland, Oregon, USA is looking for a technical support person to help support our existing developers with the miscellaneous tasks of setting up hosting accounts, and helping maintain websites. Required: Availability during Pacific Standard Time (PST) (GMT - 8) Skills we're looking for: 1. Basic hosting account setup with 3rd parties like HostGator.com, BlueHost.com, and others 2. Uploading / downloading files to servers (FTP / SSH / SCP) 3. Content editing in WordPress, Drupal and MODx 4. Zipping files 5. Resetting passwords 6. Image resizing 7. Website Backups, including MySQL backups 8. Simple HTML changes (optional) 9. Experience with Helpdesk support and project management tools like Basecamp, Asana, Redmine, Pivotal Tracker, JIRA or others Note that this is not a development position, but any experience with basic HTML / PHP / MySQL development will be beneficial. Thank you for your proposals!
Category: Technical Support       

s****ive
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| s****ive
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 22, 2015  |  Ends: 18d, 20h  |   3 Proposals
Customer support chatters required Hello, We are Optix Resolve, an experienced technical support company This job listing is in the sales department. The job includes: * Conversing with both potential clients * Offering potential clients the best possible plan to amend their needs Requirements: * Professional and polite attitude * Correct English grammar and spelling Technical Experience is preferred
Category: Other - Sales & Marketing       
Preferred Location: Philippines

O****eHR
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| O****eHR
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 20, 2015  |  Ends: 1d, 21h  |   2 Proposals
We need a customized ticket form with 7-8 fields for SpiceWorks. We have an internally hosted instance of Spiceworks Helpdesk. To better support our members we need a customized help ticket entry form that is easy to use and better reflects our business needs. No fields will be required. Smart entry would be best: User selects IT department - Sub-categories appear that are IT specific
Category: Web Programming       
Skills: SpiceWorks       

m****ant
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| m****ant
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 07, 2015  |  Ends: 3d, 19h  |   4 Proposals
Overview: Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Program Management support services. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Responsibilities: Citizant's customer, a directorate of the Department of Homeland Security, needs a strong IT management team to support research activities into systems and products that will bolster the way we protect our country. As an integral part of this team, the Systems Analyst will provide IT service desk support, coordinate IT sy...
Category: System Administration       
Preferred Location: North America

S****isi
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| S****isi
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Mar 27, 2015  |  Ends: 53d, 4h  |   28 Proposals
Hello. We are interviewing for a US based (only... please don't apply if you are not based, and licensed to work in the US) tech support position of level 1/ level 2 helpdesk specialist. As an IT consulting firm, we deal with daily projects and tickets, and have some overflow of work, and reactive customer support requests, that needs to be addressed. We are looking for a skilled and responsible person who can perform the following tasks: 1. troubleshoot virus and malware infections 2. assist with end-user MS office program related issues 3. setup/ troubleshoot and implement google apps and hosted exchange mailboxes on clients computers and phones. 4. troubleshoot simple AD requests like user accounts, permissions, folder sharing etc. 5. assist our engineers with any other related tasks (overflow work) related to Windows based computers. The position requires availability between 8 am and 6 pm MST (on-call basis). You will have to sign a NDA and background check consent form in or...
Category: Technical Support       
Preferred Location: United States

E****LTS
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| E****LTS
|    United States
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