Save this Search
     

All JobsHelpdeskHourly

 17 results  
Sort by:
  • Posted Date
Hourly Rate: $20 - $30 / hr   |  Duration: Not Sure  |  Posted: 2h, 23m ago  |  Ends: 14d, 21h  |   12 Proposals
We want to build a long term relationship with a professional virtual executive assistant to work with our international publishing and training company in the women's personal development industry. We are seeking a self motivated, responsible person that has attention for detail, is very organized, quick learner and savvy with virtual online tools. Candidate should have excellent communication skills with a warm and friendly personality. This is an ongoing position for the right person who enjoys working in positive and uplifting environment. There will typically be 8-12 hours per week that will lead to 35 hours per week. Hours may vary according to company activity and your performance. Functions CRM data entry and data management (very critical) Order processing and event registrations Appointments scheduling Personal assistant duties Social media marketing management Wordpress maintenance - posts and pages Client directory maintenance Bonus skills may include Writing...
Category: Customer Service       

t****ker
 [?]
Sign in to view client's details.
| t****ker
|    Australia
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 23h, 46m ago  |  Ends: 29d, 0h  |   33 Proposals
We are looking for a Technical Support, Server Maintenance, Helpdesk Support and 24x7 monitoring of our servers Our servers are LAMP based, hosting a number of website, and various software packages. We need an organization that can quickly respond to ensure the operations of the servers. We have physical servers situated in China, and VPSs in China and Japan and a number of Amazon Cloud servers. We are looking for an experienced professional organization that has had many years of experience and with very good references.
Category: System Administration       

b****mon
 [?]
Sign in to view client's details.
| b****mon
|    Australia
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: Apr 16, 2014  |  Ends: 13d, 14h  |   37 Proposals
Here is your opportunity to work for one of the leading online education companies in the country! We want our students to know how much we care about their success, and as a customer service representative, you are in the best possible position to communicate this. You will join an existing customer service team and will be provided with virtual training and reference materials. We are looking for someone to respond to customer emails from 3:00pm PST to 9:00pm PST Monday through Friday ONLY. This positions is 90% email customer service, and 10% virtual assistant. On rare occasion during these shifts, you may also be asked to perform simple admin tasks. *When applying, please state which shift you would like to apply for. Responsibilities: Evaluate, trouble-shoot and follow-up on customer issues via email Escalate to management when necessary Maintain regular and consistent attendance and punctuality Requirements: STRONG understand of the English language. Our customers a...
Category: Customer Service       

O****rep
 [?]
Sign in to view client's details.
| O****rep
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 1-2 weeks  |  Posted: Apr 16, 2014  |  Ends: 13d, 0h  |   7 Proposals
Hi everyone, Well, this is what I need. I need a java application with the following characteristics: 1) Login: User, password, and large image in the left side. I want to put here the image of for example a company. The user must be an email because in the relational model it must be related with one or many companies. In the case that it is related with many companies, the rest of the screens will have a combobox in order to choose the company that he wants to see the information. 2) After the customer enter to the application he must see an portoflio of many applications like a desktop of windows. 3) When the user does click on whatever application of the portfolio he need to see one menu with many options on the left side and one dashboard with four Statistical Graphs. The information in the graphs will be information about the application choosen that I consider is important for the customer to take decissions. 4)First at all, I want to start with the helpdesk application which...
Category: Web Programming       
Skills: Java       

B****art
 [?]
Sign in to view client's details.
| B****art
|    Peru
Hourly Rate: More than $50 / hr   |  Duration: Not Sure  |  Posted: Apr 14, 2014  |  Ends: 11d, 18h  |   2 Proposals
Our team has just subscribed to the Assembla Group plan. The core team consists of 4 people that will be using the Assembla project management tool as our main communication tool with each other and with our regional marketing teams. We have a number of international markets around the world and will be using Assembla to keep all parties informed on our platform migration project, as well as provide updates on our day to day activities - which includes email marketing and regional website upkeep. Our team would like to have enough "crash course" training that would allow us to leverage the tool to keep track of projects, keep key stakeholders informed and keep ourselves organized and on track. We estimate 3-4 hours of training/Q&A will be needed, likely with some follow-up work, which could include some Assembla customization or related work. There may be more ongoing training as needed. Please bid only if you consider yourself an expert in Assembla and have experien...
Category: Project Management       
Skills: Helpdesk, Project Management, Assembla, JIRA       
Preferred Location: North America, Western Europe, Eastern Europe

D****Guy
 [?]
Sign in to view client's details.
| D****Guy
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: Apr 14, 2014  |  Ends: 11d, 17h  |   50 Proposals
Here is your opportunity to work for one of the leading online education companies in the country! We want our students to know how much we care about their success, and as a customer service representative, you are in the best possible position to communicate this. You will join an existing customer service team and will be provided with virtual training and reference materials. We are looking for someone to respond to customer emails from 3:00pm PST to 11:00pm PST Monday through Friday ONLY. This positions is 90% email customer service, and 10% virtual assistant. On rare occasion during these shifts, you may also be asked to perform simple admin tasks. *When applying, please state which shift you would like to apply for. Responsibilities: Evaluate, trouble-shoot and follow-up on customer issues via email Escalate to management when necessary Maintain regular and consistent attendance and punctuality Requirements: STRONG understand of the English language. Our customers ...
Category: Customer Service       

O****rep
 [?]
Sign in to view client's details.
| O****rep
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Apr 12, 2014  |  Ends: 9d, 0h  |   38 Proposals
We are looking to hire an experienced customer/technical support agent for our Windows PC software programs (registry cleaners, driver updaters and antivirus). This is a full time position of 30+ hours per week, with support being primarily by email through our platform. Skills Required: - Flawless written English with strong email etiquette - Previous customer support experience - Friendly customer service approach, with a desire to help people - Strong technical skills and knowledge of Windows PCs and their function with an ability to help troubleshoot technical problems - Previous experience with Registry Cleaners/DriverUpdaters/Antivirus support strongly preferred Shortlisted candidates will be interviewed over Skype. To apply you MUST answer the screening questions below. They are our primary method of filtering applicants and anyone who does not provide answers will be ignored. Screening Questions: 1. What previous customer/tech support experience do you have? 2. Do you have ...
Category: Customer Service       

J****eel
 [?]
Sign in to view client's details.
| J****eel
|    Canada
Hourly Rate: $15 - $20 / hr   |  Duration: 7-9 months  |  Posted: Apr 10, 2014  |  Ends: 7d, 16h  |   21 Proposals
A small online language learning business is looking for a star customer service representative. You'll be responding to helpdesk email requests, plus pro-actively reaching out to our audience posting to Facebook, Twitter, and replying to our blog's comments. No, you do not need to speak a language except for English. Yes, you must be friendly, helpful, pro-active, encouraging and caring, all with corect grammar. If you're applying for this position, please point out our spelling mistake at the bottom of your application. # What will you be doing? Your one big role will be to respond promptly to customer service requests that arrive into our online customer support helpdesk. For example, customers will be emailing trying to get into their account, they want a refund, they're sharing with you why they signed up, or they want to update their email address, or they can't download a product they purchased. Moreover, you'll be responding to our audience on our blog post comments, on ...
Category: Customer Service       
Preferred Location: North America, Western Europe

c****ine
 [?]
Sign in to view client's details.
| c****ine
|    Ireland
Hourly Rate: Less than $10 / hr   |  Duration: 1-2 weeks  |  Posted: Apr 10, 2014  |  Ends: 52d, 10h  |   6 Proposals
Progress the work for the sales representatives by setting up qualified demos, updating account information, and providing accurate, detailed information about the prospect's current situation (needs, infrastructure, and current solution) Roles ?Contact leads from a provided list of possible customer candidates and schedule qualified demos through cold calling and follow-up calling ? Achieve weekly, monthly and annual goals of qualified (qualifications to be clarified in further discussions with the candidate) everything HelpDesk demo appointments. (GroupLink product expert to give the actual demo.) In the future, achieve similar goals for qualified demo appointments of other GroupLink and/or partner solutions ? Keep all contact information and notes in spreadsheet up to date ? Attend and participate in weekly review meetings ? Follow best practices for cold calling ? Draft professional emails and correspondence to prospects ? Be willing to change tactics and sales directions as requi...
Category: Telemarketing       
Skills: Lead Generation, Sales, Telemarketing       
Preferred Location: Philippines

n****gic
 [?]
Sign in to view client's details.
| n****gic
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 10, 2014  |  Ends: 7d, 10h  |   37 Proposals
We provide 24/7 IT Support & maintenance around the world. We are currently looking for IT Support freelancers to be in our team to provide IT Support on demand. If you are interested please do not hesitate to send us your CV and per day tariff for Level 2 and Level 3 IT Support. Currently we are looking for on demand IT Support personals in USA - Eastern Europe - Middle-East - Africa. Email:   [obscured]     [obscured]  
Category: Technical Support       
Preferred Location: North America, Eastern Europe, India/Southern Asia, Eastern Asia, Middle East & Central Asia, Africa

i****lab
 [?]
Sign in to view client's details.
| i****lab
|    France
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 07, 2014  |  Ends: 49d, 18h  |   25 Proposals
We are in the final stages of business planning and cost analysis. The purpose of this posting is to evaluate our price options within the Elance community so we can plan accordingly. This effort will start slowly and scale as marketing campaigns begin to ramp up. What is the service: Service will be delivered through GFI MAX. We will be a low cost service that is volume driven to the small business space. Service will include: 1. Microsoft Windows OS updates management for servers 2. Microsoft Windows OS updates and management for Desktops 3. Anti-virus updating, monitoring, and remediation for servers and desktops What are we looking for: 1. We are looking for contractors to deliver the service. 2. We are looking for contractors to work install the software agents on client computers and onboard the customers. (This persons in this role must sound like a native english speaker.) Other Information: 1. Additional service level offerings will include Anti-spam service and cloud backu...
Category: System Administration       

J****ndh
 [?]
Sign in to view client's details.
| J****ndh
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: Apr 07, 2014  |  Ends: 4d, 18h  |   56 Proposals
Here is your opportunity to work for one of the leading online education companies in the country! We want our students to know how much we care about their success, and as a customer service representative, you are in the best possible position to communicate this. You will join an existing customer service team and will be provided with virtual training and reference materials. We are looking for someone to respond to customer emails from 8:00am PST to 3:00pm PST OR from 3:00pm PST to 10:00pm PST Monday through Friday ONLY. You may apply for either shift. This positions is 90% email customer service, and 10% virtual assistant. On rare occasion during these shifts, you may also be asked to perform simple admin tasks. *When applying, please state which shift you would like to apply for. Responsibilities: Evaluate, trouble-shoot and follow-up on customer issues via email Escalate to management when necessary Maintain regular and consistent attendance and punctuality Require...
Category: Customer Service       

O****rep
 [?]
Sign in to view client's details.
| O****rep
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 03, 2014  |  Ends: 9h, 43m  |   22 Proposals
Hi, I run a product sourcing company for people or businesses that are looking for products direct from factory. The process involves taking down all their specifications for the product, contacting factories and getting prices, building quotations and sending to customer, sending them photos and other documents, shipping and delivery and also we also provide a Demand Forecasting service where we can keep an eye on their stock levels and make sure they re-order before running out of stock. I am looking for either a straight out of the box CRM solution or a CRM solution that is tweaked to do the following: > Provide online log in for my customers through our website or a link in an email. > Allow customers to log in to their own account and do the following: 1) Fill in a "New Request For Quotation" form where they can tell us all the details of the product they need along with attaching photos and documents. 2) View quotations and any other related information...
Category: Software Application       
Skills: MySQL Administration, .NET Framework, PHP       

G****ing
 [?]
Sign in to view client's details.
| G****ing
|    United Kingdom
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Mar 20, 2014  |  Ends: 3d, 10h  |   22 Proposals
Local Marketing Genius is looking for a Customer Support Guru that will champion our members in all situations. You will answer members questions about Local Marketing Genius products, problem-solve issues, capture product suggestions, escalate bugs, and have a detailed knowledge of our ever-evolving product suite. As a Local Marketing Genius Support Guru, you insure that our members have an outstanding experience purchasing our software. You must have a passion for exceptional customer support and are driven to make members love their experience with Local Marketing Genius. You must have excellent verbal and written communication, remain un-flustered when faced with difficult members or out of the ordinary circumstances, be skilled at problem solving and an expert and sharing Local Marketing Genius products with one member at a time. What we expect: - Experience working with software-related products, support management, and/or product consulting. - Excellent customer service. Demon...
Category: Customer Service       

L****inc
 [?]
Sign in to view client's details.
| L****inc *
|    United States
Hourly Rate: $20 - $30 / hr   |  Duration: 7-9 months  |  Posted: Mar 19, 2014  |  Ends: 30d, 11h  |   21 Proposals
We are locating in N/W Chicago, looking for p/t engineer for immediately. The job descriptions are following: -Minimum 5 yrs experiences in HelpDesk/Network Administrator -Daily performances is includes, daily maintenance, Help desk activities, Making Quotation/Estimation, Upgrade/Update existing computers, daily monitoring for server and your opinions. Microsoft SQL server knowledge would be plus.
Category: Technical Support       
Skills: Helpdesk, PHP, WordPress, Windows       
Preferred Location: United States

M****isg
 [?]
Sign in to view client's details.
| M****isg
|    United States
Hourly Rate: $40 - $50 / hr   |  Duration: Not Sure  |  Posted: Jan 21, 2014  |  Ends: 3d, 8h  |   11 Proposals
Managing the technical services department responsible for: - asset management - facilities management - space management - development of buildings maintainability studies for IGH and customers - development strategies of maintenance - maintenance of buildings technical condition (HVAC, etc.), civil, electrical, piping and mechanical work - current control of H&SE, quality, (for more then 1000 employees) - supervision of energy efficiency for all Institute's buildings in Croatia. (for more then 30 000 sqm & 80.000.000 EUR) - fleet services for more then 300 vehicles - internal printing service - compliance with agreed budget, - PQM for ISO 14001
Category: Outsourcing Consulting       

d****nec
 [?]
Sign in to view client's details.
| d****nec
|    Croatia (Hrvatska)
Symbol Key
Payment method not yet verified
Payment verified
Purchased $1-$500
Purchased $500-$5,000
Purchased more than $5,000
You have already submitted a
proposal to this job