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Fixed Price: $500 - $1,000   |  Posted: 2h, 11m ago  |  Ends: 89d, 21h  |   0 Proposals
Technical Competence : Windows System XP, 7, 8/8.1, 2003 server, 2008 R2 server, 2012 server, SCCM, Active Directory, Dameware, MSRA, CA-Service Desk Manager, E-Policy Orchestror, McAfee Endcryption MDE, RSA Security Console, Timesheet, Lotus Note. GNU/Linux System Debian, Kali Linux, ICS-NAT, DynDNS (Bind9 + isc-dhcp-server), OpenVPN, IP PBX (Asterisk-VOIP), Monitoring, LAMP, Apache2 + Nginx. coded LVM, SSH, Fail2ban, Iptables. Pentest with Zaproxy, Maltego, SQLMAP, TOR + bridges, Macchanger, Setoolkit (simulation phishing). Metasploit (payloads), Nessus. NMAP, XSSER, NIKTO. BEeF, reaver-wps et aircrack-ng, Netool. Cisco CCNA4 Cisco Packet Tracer, GNS3 - Implementation of ICS-NAT servers - Implementation of DynDNS (Bind 9 + isc-dhcp-server) servers - Implementation of Web servers - Implementation of VPN servers. - Implementation of Asterisk.servers - Implementation of Active Directory (LDAP) servers - Implementation of database MYSQL and installation LAMP. - Management of the s...
Category: Technical Support       
Preferred Location: Western Europe, Eastern Europe, Africa

L****ity
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| L****ity
|    France
Hourly Rate: About $3 / hr   |  Duration: Not Sure  |  Posted: 19h, 8m ago  |  Ends: 14d, 4h  |   25 Proposals
We need a customer service representative for our real estate business We need you to collect customers information and enter it in the spreadsheet We need you to ask specific questions and to be bale to answer customers questions
Category: Customer Service       

m****ork
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| m****ork
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jul 04, 2015  |  Ends: 12d, 23h  |   37 Proposals
Looking for a virtual assistant to run registration for our online school. Duties include: Registration setting up accounts answering student questions.
Category: Customer Service       
Preferred Location: North America

b****gda
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| b****gda
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jul 04, 2015  |  Ends: 12d, 16h  |   0 Proposals
Looking for flexible assist to work on my project includes computer fitness project and database. All resources available need someone expert putting together in 1 program. Will interview best candidate. Lives locally Tracy, San Ramon, San Joaquin or Bay Area
Category: Database Development       
Preferred Location: United States

z****ani
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| z****ani
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jul 04, 2015  |  Ends: 12d, 16h  |   2 Proposals
Looking for flexible assist to work on my project includes computer fitness project and database. All resources available need someone expert putting together in 1 program. Will interview best candidate. Lives locally Tracy, San Ramon, San Joaquin or Bay Area
Category: Database Development       
Skills: Helpdesk, Clerical Skills       
Preferred Location: United States

z****ani
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| z****ani
|    United States
Fixed Price: $500 - $1,000   |  Posted: Jul 01, 2015  |  Ends: 25d, 2h  |   27 Proposals
This project for who have experience using expedia api and expert in build app in all android & ios versions include all device size , must have excellence skill in design app ui and ux - build app in android & ios all - build hotel booking site using expedia api - data will be store in my server - easy to manage - have account and dashboard for: - admin - staff - customer ( where with this dashboard ) - admin - can view all details for staff and customer - see how many booking and report - see how many success booking and how many cancel or refund booking order - admin can add staff account and edit details - can see all helpdesk ticket from client and can see who with staff handle that ticket ( admin also can reply the ticket ) - can see all staff and customer history - staff - can edit own details - can see helpdesk and reply - see how many success booking and how many cancel or refund booking order - can see helpdesk history - can see custom...
Category: Mobile Applications       

n****app
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| n****app
|    Malaysia
Fixed Price: $500 - $1,000   |  Posted: Jul 01, 2015  |  Ends: 10d, 0h  |   1 Proposal
Idade 23-30 anos Ensino: Desejável ensino superior cursando Especialidade: TI, desenvolvimento, telecomunicações ou áreas afins. Requisitos: Entender funcionamento de internet, redes (Wi-Fi, GSM, Ethernet, 3G, 4G); HTML, PHP, CSS, CMS Joomla, Wordpress, Drupal etc. Ter experiência como Helpdesk, conhecimento dos procedimentos de solução dos tickets. Ter uma boa comunicação verbal e escrita clara. Vontade de trabalhar com os clientes. Necessário inglês avançado. Atividades: Consultar o cliente em forma escrita e oral sobre toda a funcionalidade do produto. Fornecer descrição detalhada das funções e cenários de aplicação em diferentes situações; descrição detalhada das propriedades úteis do produto em comparação com os concorrentes ou com versão gratuita e os outros serviços para aumento das vendas. Auxiliar na instalação do produto, fazer testes do produto do lado do cliente, resolver os problemas técnicos que acontecem na hora de instalação. Solucionar problemas de instalação nos dispo...
Category: Technical Support       
Skills: PHP, WordPress, Mac OSX Administration       
Preferred Location: Brazil

a****_gm
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| a****_gm
|    Brazil
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jun 30, 2015  |  Ends: 83d, 22h  |   7 Proposals
-----THE PROJECT----- It will be a Free To Play MMOFPS, similar to Battlefield but not really a clone, it will also have some aspects by Call of Duty, such as the weapon customization and skins. Huge maps (2km * 2km), planning on to add up to 32 vs 32 people for each game if it will be possible. There will be vehicles and a nice new way to balance the game in order to either not make it P2W -pay to win ndr- to get more people to join but also to please premium users, I won't disclose any other information about the payment system. I plan on adding more game modes such as werewolves and similar things, people tend to like these things a lot recently. Ranked global leaderboard to show who is the most experienced user of the world! It would be kinda easy, just a db query. Do note, the game is going to be PC only. -----CURRENT PROJECT PROGRESS----- In the beginning I was supposed to handle just the 3D modeling but I ended up having to set up both site (still undergoing maintenance and imp...
Category: Software Application       
Skills: C++, Game Programming       

F****ena
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| F****ena
|    Italy
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jun 29, 2015  |  Closed  |   2 Proposals
Overview and Outline My company employs six telephone advisers providing legal support for landlords and property investors. We want you to research the web for similar positions for telephone advice staff in the housing, landlord and property sector. This is part of a yearly review to ensure we are paying our staff a competitive wage. A detailed job description is given at   [obscured]  /helpdesk_adviser. It will be difficult to find many exact matches for this type of work. We expect you will have open up your research for the wider property and housing sector. We have attached several job adverts for you to be able to understand comparable jobs we are looking at for the research. You may have to contact organisations by e-mail or telephone to complete the research. Deliverables We want you to create an XL spreadsheet showing for comparable jobs: Job title Hourly salary range for job No. hours per week Annual salary range Links to adverts on the internet We are looki...
Category: Research       
Skills: Research       
Preferred Location: United Kingdom

d****len
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| d****len
|    United Kingdom
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jun 28, 2015  |  Ends: 6d, 14h  |   8 Proposals
A modular web application based on Angular + Breeze + Kendo. In order to replace and support daily activity of it-department different units and their process following module has been identified: - Catalogue service - Order - Economy support - Mini-stock/Inventory - Reports - Administration Background: For a small, IT department to be optimized to manage the administration and debiting of our current and future services/packages (tjänster) / components / products and services, the following needs have emerged: - Overview of our internal IT architecture - Better structured and comprehensive data as well as central source of information - More information available for different needs (e.g. reports of multiple components / products, LCM activities, budget report) - To automate e.g. billing process and helpdesk management process to o save resources o reduce the margin of error o have control over processes o allow for follow-up and further development of our services Target To create...
Category: Website Design       
Skills: AngularJS, Kendo UI, BreezeJS       

2****dic
 [?]
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| 2****dic
|    Sweden
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Jun 26, 2015  |  Ends: 4d, 15h  |   30 Proposals
We'll need: A self-starter Good Email skills Ability to follow up with Clients Get press kits out Basic Computer savvy person excel, word, Facebook, and more... Job Description: I'm looking for a Virtual Assistant to help me manage incoming calls and emails, schedule events, and help me stay on top of all of my obligations. Your responsibilities: - Data analysis/entry into Excel, Word or other programs - Research using the Internet or other information databases - Outbound calling to clients, vendors or others - Travel planning and coordination - Email management - Other miscellaneous tasks that can be performed online - Must be accessible, online and on Elance Work View during agreed-upon office hours Your qualifications: - Previous experience as an administrative assistant preferred - Broadband Internet connection - Strong understanding of Internet and online communication tools - Ability to multitask and take on multiple projects - Ability to meet deadlines - Strong commu...
Category: Virtual Assistant       

I****cts
 [?]
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| I****cts
|    United States
Fixed Price: Not Sure   |  Posted: Jun 26, 2015  |  Ends: 4d, 10h  |   5 Proposals
We need an expert to install, configure and customize ManageEngine ServiceDeskPlus as per the requirements.
Category: Other IT & Programming       
Preferred Location: India

Q****ogy
 [?]
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| Q****ogy
|    India
Fixed Price: Not Sure   |  Posted: Jun 24, 2015  |  Ends: 4h, 36m  |   4 Proposals
Overall Project Tasks: -Install Bitrix24 v5.1.3 on Hypervisor ESXi 6.0 host in a master and slave setup in case one fails the other is available. -Setup and customize Bitrix with our PBX. -Configure Bitrix24 to save all information including voice recordings from PBX to our SAN/NAS every hour. -Integrate Bitrix with Google Apps/Docs/Email. -Integrate Bitrix with Mailchimp. -Integrate Website Chat with Bitrix and create Chat Tab inside Bitrix. -Completely Remove all Bitrix24 Branding/Logos/Texts etc. -Integration with Active Directory. -Integrate Bitrix with OpenCart. Some Project Task Details: Need #1: -We are launching new OpenCart website. When launched, I want all order and customer details from OpenCart to be sent to our self-hosted Bitrix24 CRM Software. Need #2: -Ability to make changes to user orders and customer information inside Bitrix24 and send update to OpenCart. Need #3: -Bitrix HelpDesk module to be available on our website's support section. Need #4: -Feature-Full...
Category: Web Programming       

l****234
 [?]
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| l****234
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jun 24, 2015  |  Ends: 2d, 16h  |   34 Proposals
creating web based applications using asp.net and MS SQL Server Job Description: Hi, Need to create web based application on asp.net, something like IT HelpDesk ticketing system with simple functionality like: accounts, software, hardware inventory, change management with approval process, task scheduler something like this. if someone interested we can have more discuss about requirements Thank you
Category: Web Programming       

W****tar
 [?]
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| W****tar
Hourly Rate: More than $50 / hr   |  Duration: 1-3 months  |  Posted: Jun 22, 2015  |  Ends: 11d, 20h  |   18 Proposals
Over 10+ years of IT experience with strong exposure in Building ITIL best practices based Centre of Excellence (CoE) for Knowledge Management for Infrastructure Management Solutions (IMS). Experienced in designing and developing knowledge management portals from scratch, preferably using SharePoint 2013 ? Ability to plan KM to address governance, training, adoption, etc. ? Having understanding of IMS technologies, Managed Services and IT Helpdesk operations
Category: Product Management       
Skills: Helpdesk       

s****t22
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| s****t22
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: Not Sure  |  Posted: Jun 22, 2015  |  Ends: 21h, 35m  |   3 Proposals
Microsoft Network administration and management. Troubleshooting, helpdesk. Team management. Quality assurance.
Category: Technical Support       

a****mos
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| a****mos
|    Portugal
Hourly Rate: $10 - $15 / hr   |  Duration: 1-3 months  |  Posted: Jun 22, 2015  |  Closed  |   9 Proposals
Currently using an Exchange Mailbox to manage Customer Support and Customer Service. Customers currently use   [obscured]   to send sharepoint request but now want to move to SharePoint for better tracking and managing. End users send an email to our mailbox Or they can send directly to HelpDesk email? · SP Support manually forwards to the HelpDesk list · SP Support fills out additional fields to track status and assign metadata · Metadata fields to track issue/resolution · SP Support fills out response in form and submits · User receives the email (via Nintex, showing as from   [obscured]  ) · Based on type of issue, email contains references to self-help or attachments · Email confirming ticket is closed is sent
Category: Web Programming       
Skills: HTML, Microsoft Sharepoint Development       

****
 [?]
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| Client
|    United States
Fixed Price: Less than $500   |  Posted: Jun 22, 2015  |  Closed  |   4 Proposals
Currently using an Exchange Mailbox to manage Customer Support and Customer Service. Customers currently use   [obscured]   to send sharepoint request but now want to move to SharePoint for better tracking and managing. End users send an email to our mailbox Or they can send directly to HelpDesk email? · SP Support manually forwards to the HelpDesk list · SP Support fills out additional fields to track status and assign metadata · Metadata fields to track issue/resolution · SP Support fills out response in form and submits · User receives the email (via Nintex, showing as from   [obscured]  ) · Based on type of issue, email contains references to self-help or attachments · Email confirming ticket is closed is sent
Category: Web Programming       
Skills: HTML, Microsoft Sharepoint Development       

****
 [?]
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| Client
|    United States
Fixed Price: $900 - $2,000   |  Posted: Jun 22, 2015  |  Closed  |   53 Proposals
We are a new nutrient company specializing in wellness, anti-aging, and healthy living. We offer high quality producst. Organization or website name   [obscured]   Description of the website and its target audience We are a new nutrient company specializing in wellness, anti-aging, and healthy living. We offer high quality products well priced and a 100 percent money back guarantee. Our target audience is any one interested in health and probably age 30 and older. Industry: Health and Wellness Nutrition. Style/theme ideas for the WordPress theme design As the name implies, Flourishing fully - means that the things we offer are designed to make you feel better, contribute to your wellness, and contribute to your living a life aligned with abundance. We have a logo which I will attach and the colors should reflect this. There are also some photographs that are inspirational that I will attach to give you an idea of the feel of the website that we are looking for. Inspirat...
Category: Design Project Management       

S****Sch
 [?]
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| S****Sch
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 3-4 weeks  |  Posted: Jun 21, 2015  |  Closed  |   2 Proposals
Check helpdesk 4 times per day (9.30am, 11.30am, 1.30pm, 3.30pm AEST - Sydney, Australia). Checking at these times is the essential requirement of the role. A small amount of flexibility either side of the times listed is fine of course, but in essence, there needs to be 4 checks per day, roughly 2 hours apart, starting at 9.30am (Sydney, Australia time) Respond to clients as appropriate to - - let them know their request has been received - provide link(s) to relevant self-support articles Communicate with clients to arrange appointments for me to call them. While I am on holiday, aim to make all appointments for Tuesday and Thursday mornings. Do try for just one of these each week. That is, if it is a Wednesday, and there is already an appointment for the following Tuesday, then try to book any further requests into the following Tuesday, rather than the following day (the Thursday). Please indicate hourly rate in proposal. I will pay a minimum of 1 hour per day, even if th...
Category: Customer Service       
Preferred Location: Australia/Oceania

1****ell
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| 1****ell
|    Australia
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Jun 20, 2015  |  Closed  |   18 Proposals
You will respond to customers email inquiries in english and french. Sometimes, people don't know how to pay or how to access the product they pay for. You will take care of them. Please respond in english and french. Job Description: We're looking for a Customer Service Agent for an online quiz website, in english and french. Your responsibilities: - Respond to customer inquiries (english/french emails) with a lot of care, via a web helpdesk tool and in an efficient manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - Read and write a very correct english and french - References or an established reputation on Elance preferred - Experience with an online helpdesk tool (any ticket management system)
Category: Customer Service       
Skills: Customer Service, Helpdesk       

a****ory
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| a****ory
|    Reunion
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