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Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 9h, 43m ago  |  Ends: 14d, 14h  |   2 Proposals
Our Company & Culture The fast paced culture of our company demands that we build a team of like-minded individuals that embody the entrepreneurial mindset. Employees that nurture an entrepreneurial spirit not only see problems, solutions and opportunities, but they also come up with ideas to do something about them. At our company we must have "innovative thinkers" that embrace change and see problems as an opportunity. From each and every effort of us creates to the way that we engage our customers in support; it's up to us to engage with the ever-changing marketplace and create unique and innovative solutions to serve our market. Key Responsibilities This is a rare chance to join a highly successful, high-growth enterprise that is building an empire. At Real Strategic you will be responsible for: ? Experience working with software-related products, support management, and/or product consulting. ? Excellent customer service. Demonstrated ability to turn displeased ...
Category: Technical Support       

5****any
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| 5****any *
|    United States
Fixed Price: $20 - $50   |  Posted: Sep 03, 2015  |  Ends: 13d, 21h  |   9 Proposals
I have surgar CRM installed but error message "Could not connect to the database. Please refer to sugarcrm.log for details."   [obscured]  -promo.com/ I need to add extra extenstion for the VOIP (3clogic) & 2 more . VOIP companiy as set up a centrex (answer machine call quing ect) and it need to be attached to the CRM in order to have the inboud-outboud call customer recognison, We have smtp server for the mail and that nedd to be tied up to the CRM in order to send receide mail form the CRM. The GUI need toi be customise for helpdesk Tutorial on how to import csv of customer Tutorial basic use for agent (team viewer 30 min) setup 4agent & 1 superviser profile
Category: Other IT & Programming       
Skills: SugarCRM Development, Email, SMTP, VOIP Software       

j****ian
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| j****ian
|    France
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: Aug 31, 2015  |  Ends: 11d, 14h  |   49 Proposals
We are looking for a Live Chat support operator for the Las Vegas wedding industry. We use BoldChat software for communicating with customers, so experience with BoldChat would be ideal but we are willing to train. The chat operator must be able to chat in English proficiently, and ideally could chat in Spanish as well, but not required. The hours needed would be for the hours of 6am to 12pm Eastern Standard Time, that is UTC+4. Possibly longer. A chat operator chats with customers helping them find information on our website, and answers any questions the customer has. They will also help the customer make buying decisions on which wedding packages to choose from. You are helping people make decisions about their wedding, so you must be very nice, attentive and helpful to every customer. The chat operators sometimes help process the customers order online as well, sometimes even processing the order for the customer. We prefer agents who can help the customer complete their order,...
Category: Customer Service       

s****bot
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| s****bot
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Aug 27, 2015  |  Ends: 6d, 22h  |   31 Proposals
Hello, We need someone to handle our customer service. We are a new ecommerce company based in Dubai and the person will need to handle phone calls (we will provide a Dubai number), emails inquiries and our helpdesk as well (  [obscured]  ). Perfect speaking/reading/writing english is essential and will be regularly tested. We are looking for someone with the following availability: - 7 days a week (when you need to take a day off, by contract, you will need to less us know 72 hours in advance) - 12 hours per day from 9am Dubai time to 9pm Dubai time - Fixed monthly salary of $600 Thank you.
Category: Customer Service       

m****kag
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| m****kag *
|    United Arab Emirates
Hourly Rate: $15 - $20 / hr   |  Duration: Not Sure  |  Posted: Aug 26, 2015  |  Ends: 6d, 8h  |   32 Proposals
Is this you? We are a life coach training company that runs Zendesk as our helpdesk. While the tool is important, having perfect written English, a sense of humour, and a love of helping people is far more important (we can teach you zendesk, can't really teach the rest). To be a perfect candidate, you'd have everything above (though Zendesk we can teach you), and a systems/logical/problem solving approach to the world. Your specialty will be to answer questions for people who are interested in our coaching, so you would be available to answer phones during work hours, online chat, and zendesk tickets. This is NOT a selling position - you are there to be friendly and answer basic questions. You would also help the CEO with administrative tasks as well (we do have some quiet times). We have 2 training companies and one coaching company, all helping each other to deliver great results to clients. You'd learn parts of everything above, and you'll also learn about inbound marketing...
Category: Customer Service       
Preferred Location: North America

P****elp
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| P****elp
|    United States
Fixed Price: $30 or less   |  Posted: Aug 24, 2015  |  Ends: 4d, 18h  |   3 Proposals
Looking for a professional 15 second female voice mail recording for medical office for my iphone and google voice. You must record in a recording booth/ studio to cut out ambient noise. Fluent and clear English speakers only. Must also be able to help me get the recording on my both my phone and google voice because I'm not sure how to do that. Needing VM to sound professional, warm intelligent and helpful. Please include an example sound clip with your application. Applications without a sound clip will not be considered.
Category: Customer Service       
Skills: Customer Service, Helpdesk, Phone Support       

D****Yan
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| D****Yan
|    United States
Fixed Price: Not Sure   |  Posted: Aug 16, 2015  |  Ends: 11d, 19h  |   32 Proposals
We are a startup company that will be installing WiFi at hotels and other hospitality environments in the USA. Support calls will start out low in volume, but will increase as we establish more hotels and other service contracts. Support calls will be limited to assisting customers with the WiFi connection, which includes troubleshooting the customer's wireless device. Excellent communication skills in the english language is required.
Category: Customer Service       
Skills: Customer Service, Helpdesk, Computer Skills       

c****ans
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| c****ans
|    United States
Fixed Price: Not Sure   |  Posted: Jul 31, 2015  |  Ends: 54d, 22h  |   19 Proposals
I am lookimg to partner with IT helpdesk support to service SMB customers in the canadian market . The main goal is to drive down cost for these companies and be attractive . Please tell me about your team experience type of service and hours of operations. please provide your rate and a copy of any agreement or SLA .
Category: Technical Support       

n****oot
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| n****oot *
|    Canada
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jun 30, 2015  |  Ends: 24d, 13h  |   8 Proposals
-----THE PROJECT----- It will be a Free To Play MMOFPS, similar to Battlefield but not really a clone, it will also have some aspects by Call of Duty, such as the weapon customization and skins. Huge maps (2km * 2km), planning on to add up to 32 vs 32 people for each game if it will be possible. There will be vehicles and a nice new way to balance the game in order to either not make it P2W -pay to win ndr- to get more people to join but also to please premium users, I won't disclose any other information about the payment system. I plan on adding more game modes such as werewolves and similar things, people tend to like these things a lot recently. Ranked global leaderboard to show who is the most experienced user of the world! It would be kinda easy, just a db query. Do note, the game is going to be PC only. -----CURRENT PROJECT PROGRESS----- In the beginning I was supposed to handle just the 3D modeling but I ended up having to set up both site (still undergoing maintenance and imp...
Category: Software Application       
Skills: C++, Game Programming       

F****ena
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| F****ena
|    Italy
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