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Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Feb 26, 2015  |  Ends: 1d, 10h  |   0 Proposals
We are looking for somebody with extensive experience in managing a global help desk operations. To help us develop new procedures (communications, ticketing, escalation etc.), conduct training, and change management related to our support desk for our clients.
Category: Other IT & Programming       
Skills: Helpdesk       
Preferred Location: North America

i****ces
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| i****ces
|    United States
Fixed Price: $125 or less   |  Posted: Feb 24, 2015  |  Ends: 11d, 5h  |   9 Proposals
We are running vTiger 6 and need a custom workflow that: 1) Emails the Assigned To user for the Organization 2) Emails the Assigned To user of the related Opportunity This needs to be done when quote is created or modified. It should come from the Helpdesk ID and read: <User Creating Quote> has just issued a quote to <Related Organization> for the <Quote Subject> project. [...if there is a related Opportunity, continue:] The architect for the project is <Organization related to the Opportunity related to the Quote>. Click below to go to the Quote: <full link to the quote>
Category: Web Programming       

e****lch
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| e****lch
|    United States
Fixed Price: Not Sure   |  Posted: Feb 23, 2015  |  Ends: 9d, 19h  |   22 Proposals
Helpdesk supporting clients that use the website and applications. You will analyse customer issues and try to troubleshoot the problem yourself by Lync phone or remote desktop solutions. Some issue can't be solved immediately in which case you will have to pass the case on to the relevant department. We use Zendesk as the service desk tool, and Microsoft Lync for support Calls. We operate world wide, and need to have agents 24/7 available. Good if you have Nordic, German, French and Spanish speaking personel, but English is preferred. Sports interested support agents are a plus!
Category: Technical Support       

k****zen
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| k****zen
|    Norway
Fixed Price: $1,000 - $5,000   |  Posted: Feb 23, 2015  |  Ends: 9d, 15h  |   25 Proposals
We are looking for a Drupal resource with about 3- 5 years of work experience to develop a payment module and user registration. Approximately it would take 20-25 man days to complete the task. We will share the requirement document with interested candidates for an accurate estimation and quotation. The project will be started from 02-Mar or earlier and the resource needs to be able to devote dedicated time for this project at a stretch till the project is completed and deployed on live. Please apply with details of your experience in Drupal, any payment gateway integration you have completed, Drupal helpdesk systems you have integrated etc.
Category: Software Application       
Preferred Location: Eastern Europe

S****zer
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| S****zer
|    Singapore
Fixed Price: $1,000 - $5,000   |  Posted: Feb 23, 2015  |  Ends: 9d, 15h  |   87 Proposals
My customer owns a small fleet of MPVs (multi passenger vehicles) with personal drivers. His business is currently through word of mouth and services provided currently are airport pick ups etc. He also allow rentals by hours or days. We would like to build the following. 1. Customer - web responsive, phone and tablet apps for viewing type of vehicles, booking for scheduling (with location based - GPS on mobile), request for favourite driver, feedback and post to social media, account management with history of bookings and payments through payment gateways, notification through email, messenging. 2. Driver - View schedule and customer information, able to indicate break time (i.e. personal time off), contact customer, reminders, phone and tablet app 3. Contact center, see scheduling, manage scheduling, helpdesk and support, manage drivers, see management reports, drivers KPIs and customer feedback and ratings We would like you give a proposal for above for what you can deliver,...
Category: Web Programming       

c****net
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| c****net
|    Malaysia
Hourly Rate: $20 - $30 / hr   |  Duration: Not Sure  |  Posted: Feb 20, 2015  |  Ends: 7d, 8h  |   16 Proposals
Our company offers Microsoft Hosted Exchange , CRM Dynamics 2013 and MS Sharepoint Foundation in N. America and Europe and are looking for consultants to help support our clients with their different needs, both for Helpdesk and network management and how to support. We are looking for individuals who are use to working with customers such as end users and network admins in a professional manner providing excellent support. We are looking for a support individivual who can work both US and Europe time zones, that is PST, EST and GMT. There is potential for a full time position in the near future.
Category: Software Application       

C****s11
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| C****s11 *
|    United States
Fixed Price: Less than $500   |  Posted: Feb 19, 2015  |  Ends: 6d, 9h  |   4 Proposals
Looking for a customer service specialist to bring my transactions to escrow. 4-6 transactions per month. I would like to pay per deal rather than per hour.
Category: Customer Service       
Preferred Location: United States

M****uno
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| M****uno
|    United States
Fixed Price: Not Sure   |  Posted: Feb 19, 2015  |  Ends: 5d, 17h  |   52 Proposals
We have a web design adjency and we're considering offering live chat services to our clients. We currently have 50+ clients, not all of them would be suited for this but a few possibly will. We gain roughly 15 clients per month. We would like to know a bid per client to have live chat accessable. We would then take this price to our clients and ask if they want this service. We would like to offer this to clients for 24 hours of service. This cannot be a hourly job because it will be far too costly. We're looking for a dynamic group who solely focus on live chat services.
Category: Customer Service       

s****th1
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| s****th1
|    Australia
Hourly Rate: $15 - $20 / hr   |  Duration: 7-9 months  |  Posted: Feb 16, 2015  |  Ends: 3d, 8h  |   25 Proposals
Personal Assistant and Business Manager Part-Time, Flex Hours, Work from Home (Fluent English speakers only please) If you are organized, positive, responsible and want to be a part of a small, growing company, this might be the most exciting opportunity you've ever come across. Online business and marketing services company needs a work from home adult with experience, intelligence and maturity to act as a personal assistant and business manager for a Type A entrepreneur. Get things done on a daily basis ? responding to emails, calls and inquiries. Manage multiple email accounts and calendars (on Google) and CRM system/shopping cart system (1ShoppingCart). PURPOSE OF THIS POSITION: To support the company owners REPORT TO: Directly to the company owner. Required Skills: (please don't apply if you don't meet all required skills) Self-starter ? ready to take responsibility for the success of each project. You need to be an "A Player" who does what it takes to get the ...
Category: Virtual Assistant       
Preferred Location: North America

C****e17
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| C****e17
|    Canada
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: Feb 15, 2015  |  Ends: 46d, 22h  |   16 Proposals
We are looking for an executive marketing assistant for a major website. The job includes: Respond to customers via emails and telephone Customers' account handling and follow-up Help desk - Evaluate, trouble-shoot and follow-up on customer issues Calls to existing and potential customers 20-30 hours a week during business hours (long term position) Must be able to work independently Profile: Native English speaker Reliable Internet access Outstanding Internet skills Strong written and verbal communication skills Marketing, SEO and social media knowledge a plus
Category: Virtual Assistant       
Preferred Location: United States

D****ing
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| D****ing
|    United States
Hourly Rate: Not Sure   |  Duration: 1-3 months  |  Posted: Jan 26, 2015  |  Ends: 57d, 1h  |   34 Proposals
Need a Microsoft Dynamic developer with CRM and SL development experience. Basically advanced SQL queries and knows the frameworks for CRM and SL (included plugins and configurations). This skillset requires knowledge of SSRS and SSIS. Finance, SFDC CRM, and FRX experience a plus. Responsibilities Resolve end user CRM issues and log those issues on the IT Helpdesk, from identification to their resolution, keeping the end user informed from start to end. Have excellent presentation skills in order to provide clear and understandable CRM end user training/ support. Support the CRM user experience and provide on-going training where necessary. Be able to clearly communicate with end users and ensure the user understands the issue and what is being done to resolve it. Demonstrate strong problem solving skills and an ability to resolve application issues. Create new and maintain existing Best Practice documents in a format that the user finds simple to follow, with clear instructions o...
Category: Data Analysis       
Preferred Location: India/Southern Asia

p****ies
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| p****ies *
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Oct 24, 2014  |  Ends: 31d, 0h  |   23 Proposals
We are in the process of finalizing a number of web-based projects ranging from social/community blog sites through to helpdesk applications, real estate and recruitment portals. All sites/applications will be responsive We are looking for a very experienced web designer to work with us to: 1) Develop and optimise UX to meet the best-in-class expectations of the target users of the site/application 2) Create high quality UI designs to meet UX expectations for both mobile and desktop environments/platforms 3) Source and/or create high quality images as required to optimise UX and UI 4) Create PSD for entire site/application 5) Create 'clickable' html mockup of the entire site/application. We require the successful professional to be fully conversant in the English language - to a near native level - and to be versed in and knowledgeable in commercial web sites and applications targeted at business people and young professionals in the UK, US and European Union (EU) countries....
Category: Website Design       
Skills: Graphic Design, CSS, HTML, PHP, PSD to HTML       

S****J84
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| S****J84
|    United Kingdom
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