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Posted: Within 3 days
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 6h, 42m ago  |  Ends: 2d, 17h  |   0 Proposals
We are looking for somebody with extensive experience in managing a global help desk operations. To help us develop new procedures (communications, ticketing, escalation etc.), conduct training, and change management related to our support desk for our clients.
Category: Other IT & Programming       
Skills: Helpdesk       
Preferred Location: North America

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| i****ces
|    United States
Fixed Price: $125 or less   |  Posted: Feb 24, 2015  |  Ends: 12d, 12h  |   7 Proposals
We are running vTiger 6 and need a custom workflow that: 1) Emails the Assigned To user for the Organization 2) Emails the Assigned To user of the related Opportunity This needs to be done when quote is created or modified. It should come from the Helpdesk ID and read: <User Creating Quote> has just issued a quote to <Related Organization> for the <Quote Subject> project. [...if there is a related Opportunity, continue:] The architect for the project is <Organization related to the Opportunity related to the Quote>. Click below to go to the Quote: <full link to the quote>
Category: Web Programming       

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| e****lch
|    United States
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