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Hourly Rate: $20 - $30 / hr   |  Duration: 7-9 months  |  Posted: 23h, 42m ago  |  Ends: 14d, 0h  |   5 Proposals
Job Summary: The Customer Service Rep position serves as the end-to-end point of contact for customers, and resolves customer issues. Collaborates with a team of customer service representatives to meet overall Customer Service objectives and enhance the customer service function to exceed our customers' expectations. Essential Duties and Responsibilities: Communicates concise and accurate information. Confirms understanding of customer needs, issues, and requests. Listens for and identifies opportunities to cross sell additional products and services.Serves as the customer's advocate by solving problems on the customer's behalf by engaging the right department and people within Waste Management. Supports other service lines when required. Escalates more complex issues to appropriate level. Uses authorized system to gather information, provide information, and/or update customer records. Provides standard information and education regarding service options, charges, billing, and contr...
Category: Data Entry       
Preferred Location: United States

l****932
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| l****932
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: Not Sure  |  Posted: Mar 27, 2015  |  Ends: 12d, 22h  |   28 Proposals
Assistant to Health Care Attorney Job Description: I'm looking for a Virtual Assistant to answer client calls and emails, schedule appointments and consultations, follow-up with potential clients, track inquiries, process and track payments, and handle Administrative duties. Requirements: Previous Administrative Assistant experience Microsoft Outlook and Excel Hours are Monday-Friday. Daily contact with me will be necessary. Candidates must be on Pacific or Mountain Time Zone . References or an established reputation on Elance is preferred
Category: Virtual Assistant       
Preferred Location: United States

h****den
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| h****den
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Mar 27, 2015  |  Ends: 4d, 21h  |   17 Proposals
After entering a users credentials via OWA, I receive an error stating: Request Url:   [obscured]  :443/owa/auth.owa User host address: ::1 OWA version: 14.0.722.0 Exception Exception type: Microsoft.Exchange.Data.Storage.ReadTopologyTimeoutException Exception message: The process failed to read the Exchange topology in the allotted time. Call stack Microsoft.Exchange.Data.Storage.ServiceCache.GetCurrentServiceTopology(TimeSpan getServiceTopologyTimeout) Microsoft.Exchange.Data.Storage.ServiceTopology.GetCurrentServiceTopology() Microsoft.Exchange.Clients.Owa.Core.ProxyUtilities.GetMailboxInfo(ExchangePrincipal exchangePrincipal, Site& targetSite, Site& currentSite, ServerVersion& targetVersion) Microsoft.Exchange.Clients.Owa.Core.ProxyUtilities.NeedOnSiteLegacyRedirect(ExchangePrincipal exchangePrincipal, Configuration configuration, Uri& legacyRedirectUrl, Boolean& isSameAuthMethod) Microsoft.Exchange.Clients.Owa.Core.FBASingleSignOnFilterChain.HandleIfL...
Category: System Administration       
Skills: Microsoft Exchange Server       

w****044
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| w****044
|    United States
Hourly Rate: $40 - $50 / hr   |  Duration: 1-2 weeks  |  Posted: Mar 27, 2015  |  Ends: 12d, 15h  |   11 Proposals
Hi, We are looking for an expert in Outlook VSTO addins who can assist with a project that includes syncing email information from Outlook to another server. Key requirements: - must be able to program in vb.net - must have good experience programming Outlook addins for enterprise - must be available to start next week Overview of Outlook addin: - aims to sync email data with another platform - data includes recipients, sender, timestamp (not email body) - must update emails every time email is received / sent + every 15 min - must be stable and work with multiple folder structures The majority of the addin is developed already, and your main role will be in assisting with the final stages, both through advising on best practices and helping solve bugs. We are only looking to work with someone with the experience mentioned above, so please only apply if you fit this.
Category: Software Application       
Skills: Microsoft Visual Studio, .NET Framework       
Preferred Location: North America, Western Europe, Eastern Europe

t****787
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| t****787
|    United Kingdom
Fixed Price: Less than $500   |  Posted: Mar 27, 2015  |  Ends: 12d, 12h  |   7 Proposals
We are a multinational company with offices in Canada, the Netherlands and China. We use Google Apps exclusively in our company, and the Google mail (using our domain @caplinq.com) is our email service provider. Since December, China has been heavy handed with foreign email, and even heavier with Google. For this reason, many emails are now blocked to our Chinese colleague. She is using a @163.com email address as a temporary measure but we want to find a workable, more permanent workaround. Our colleague does have opportunity to use Outlook as her mail client instead of accessing mail.google.com directly. Our colleague has TeamViewer installed on her computer and the problem can be fixed remotely.
Category: Networking & Security       

c****inq
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| c****inq
|    Netherlands
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Mar 26, 2015  |  Ends: 3d, 22h  |   15 Proposals
I own a premier public safety training company and I am looking for an Administrative Assistant to answer phones, return calls, process orders/registrations, complete tasks in Infusionsoft such as data entry and marketing, create invoices in Bill.com, as well as other tasks that may arise. Duties will increase over time as skills are demonstrated. Must be detail oriented, have excellent customer service skills, good grammar, type a minimum of 50 wpm, proficient in the use of Excel, Outlook, Word, Infusionsoft and Dropbox. Since this work is to be done remotely, the successful candidate will need access to the required Microsoft Office Software as well as a scanner to upload files. Looking for persons in the US only. Hours will vary by season. Once familiar with our processes, this job has the potential of 40-Hours per week with fewer in the summer, which is our slow season. For further information about our company, see   [obscured]   I am looking for the best o...
Category: Virtual Assistant       
Preferred Location: United States

m****sen
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| m****sen
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Mar 26, 2015  |  Ends: 11d, 16h  |   18 Proposals
Essential Job Duties and Responsibilities: - source candidates for external job searches from networks, associations, approved websites, direct sources, the client's database and employee referrals. - Conduct web searches in compliance with OFCCP regulations. - Proactively network and seek out the right candidates in an expeditious and most cost effective manner. - Utilize business and client networks to market career/client opportunities. - Source and Canvass competitive companies - Organizational mapping, name generation, candidate sourcing, pre-screening and market intelligence gathering - Develop and use out of the box sourcing methods (Boolean, X-ray, Social Media) Required Education and/or Experience: - College education preferred. - Other related industry designations, certificates, licenses or course work helpful. - Experience in the staffing industry or Corporate HR Staffing. - Preferable staffing experience from contingent or retained agency environment. - Experience sourc...
Category: Research       

S****ole
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| S****ole
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Mar 26, 2015  |  Ends: 26d, 9h  |   4 Proposals
My Cozy Room Boutique Spa, an award-winning spa in Orchard is looking for sincere, cheerful, and self-motivated individuals looking for a career opportunity in a fun career field where you can become a part of a growing organization focused on helping customers feel and look their very best. Roles/Responsibilities: -Social Media updates -Compile data and relevant information -Coordinate special events -Place and track advertising/update database -Liaise with potential vendors for work opportunities -To assist with creation and distribution of newsletters and promotional items. -Assist in all marketing assignments -Manage and assist in admin/paperwork duties -Other ad hoc duties Qualifications: -Graduates or Students majoring in Marketing, Advertising or Communications will be given priority -Passionate in beauty/retail industry -Excellent communication skills, written, verbal and interpersonal -Good administrative and IT skills (including Microsoft Outlook, Word & Excel) -Creat...
Category: Customer Service       

m****oom
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| m****oom *
|    Singapore
Hourly Rate: Less than $10 / hr   |  Duration: 1-2 weeks  |  Posted: Mar 25, 2015  |  Ends: 11d, 4h  |   4 Proposals
Records Management -Database Administration -Spreadsheets/Reports -Management Presentation -Report Preparation -MS Word -MS Excel (advance) -MS PowerPoint -MS Outlook -MS Access -Data Entry ? Managing and analyzing data in Excel using the Excel Advanced Filter feature. ? Pivot Tables using macros and the Power-pivot add-in. ? Advanced searching and data retrieval using Look up functions. ? Knowledge of data validation tools and logical IF functions. ? Financial Functions calculating depreciation; determining rates of return, bond coupon dates, and security duration; Analyzing loans
Category: Office Management       

S****015
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| S****015
|    Australia
Fixed Price: Less than $500   |  Posted: Mar 25, 2015  |  Ends: 10d, 9h  |   14 Proposals
Ms Outlook Contacts - 3,000 Problem: Telephone numbers have different protocols e.g ***+6427 and +64(027) and 27 with zero missing. Need: 1. Name or Client Search - web page/white/yellow/trade 2. Check existing and improve/update 3. Use a standard protocol that can be imported back into MS Outlook and Samsung Galaxy.*** You will have to: 1. Decide on best phone number protocol (recommend before you commence) 2. Search by name/company/email 3. Data enter into excel. $50
Category: Fact Checking       

N****ing
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| N****ing *
|    New Zealand
Hourly Rate: $20 - $30 / hr   |  Duration: Not Sure  |  Posted: Mar 24, 2015  |  Ends: 9d, 19h  |   7 Proposals
We require an excellent virtual assistant who can assist with the following parts of the sales cycle. * regular follow up e-mails to customers to inquire about the status of quotes- won/lost/on hold * Continually prospecting companies by e-mail (or phone) to inquire if they have a design team and may be interested in our products * Web research on projects being constructed. * Misc sales support/admin duties TBD This is a part time position but can grow based on success of program
Category: Marketing & Sales...       
Skills: Microsoft Excel, Sales, CRM, Microsoft Outlook       

d****hia
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| d****hia
|    Canada
Fixed Price: Less than $500   |  Posted: Mar 24, 2015  |  Ends: 9d, 19h  |   3 Proposals
We have outlook macros which we are currently using. Here is how the current Macro works: 1. select an email 2. Push Macro Button 3. Macro runs looking at content of email to find specific string 4. based on the string, a new email is created which includes the thread of the entire email, any attachments. 5. This new email automatically populates the Email To, Email CC and BCC lines based on the string that was looked up prior. 6. it also appends a prefix to the subject line. The current macro works great, however - we are looking to make the following change: Instead of the macro creating a new email that includes the entire thread of hte previous emails in the body of the new email - we want the thread of the entire email to be included as an attachment to a new 'blank' email. The macro shoudl still include the email to/cc lines as well as the subject line.
Category: Other IT & Programming       

n****ktg
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| n****ktg
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: Not Sure  |  Posted: Mar 24, 2015  |  Ends: 9d, 17h  |   0 Proposals
Summary: The Print Shop Technician will be responsible for receiving work orders from the Print Shop Manager. Duties include revising package and pricing information on various forms of POP, using set templates; producing banners and signs, and installing various forms of POP/signage at retail accounts. Requirements: Candidate should be very detailed oriented and meticulous. Candidate should have extensive experience in Microsoft Office (Word, Excel, PowerPoint) and Outlook. Candidate should have experience and a full understanding of how to use Adobe programs (Illustrator, In Design and Photo Shop). Candidates must be able to communicate effectively and courteously with others.
Category: Graphic Design       
Preferred Location: United States

c****ola
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| c****ola
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: Not Sure  |  Posted: Mar 24, 2015  |  Ends: 9d, 17h  |   0 Proposals
Summary: The Print Shop Technician will be responsible for receiving work orders from the Print Shop Manager. Duties include revising package and pricing information on various forms of POP, using set templates; producing banners and signs, and installing various forms of POP/signage at retail accounts. Requirements: Candidate should be very detailed oriented and meticulous. Candidate should have extensive experience in Microsoft Office (Word, Excel, PowerPoint) and Outlook. Candidate should have experience and a full understanding of how to use Adobe programs (Illustrator, In Design and Photo Shop). Candidates must be able to communicate effectively and courteously with others.
Category: Graphic Design       
Preferred Location: United States

c****ola
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| c****ola
|    United States
Hourly Rate: $20 - $30 / hr   |  Duration: Not Sure  |  Posted: Mar 24, 2015  |  Ends: 9d, 16h  |   5 Proposals
Hello We are a niche management consultancy advising organisations on how to find and remove unnecessary internal activities (i.e. complexity, clutter and bureaucracy). We want to commission a feasibility study on developing a diagnostic tool which can aggregate data on how people spend time. The data will probably be pulled from Microsoft Outlook (and possible Lotus Notes and Google Apps). We would need to be able to access data from the cloud, as well as servers. Experience in APIs (particularly Microsoft Powershell) is probably needed. We would like to be able to analyse the following data: ? Meetings o Number o Length (time) o Participants (number) o Participants (who, demographics) o Face to face, or virtual/conference call ? Emails o Number sent o Number received o People CC?d o People BCC?d o Length of emails (words or characters) o Number of attachments o Recipients (internal vs. external) o Recipients (who, demographics) We would need to able to analyse the data as abso...
Category: Other IT & Programming       

A****we4
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| A****we4
|    United Kingdom
Hourly Rate: Less than $10 / hr   |  Duration: 1-3 months  |  Posted: Mar 24, 2015  |  Ends: 9d, 8h  |   8 Proposals
We're looking for someone who is good at data researching and is competent in writing, sending and following up emails to corporate professional clients. Someone with great control of the English language (not over the phone, just via email). This will be an on-going commitment, so we are only interested in working with someone who can be available each day that's required and be proactive ? someone who doesn't show up without notice for even a single day will have his/her contract terminated. Your responsibilities: ? Searching contact emails, names and other data ? Compiling all this data into a neat format in a spreadsheet that can easily be followed by anyone else ? Composing emails based on scripts provided to you ? Being able to follow up and respond to incoming emails and leads and set them up for the sales team ? Put together and distribute email reports using an existing software to track results Your qualifications: ? Strong written communi...
Category: Email Marketing       

K****2AV
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| K****2AV
|    Australia
Hourly Rate: Less than $10 / hr   |  Duration: 4-6 months  |  Posted: Mar 23, 2015  |  Ends: 19d, 11h  |   4 Proposals
Fixtrade is a sales and business development consulting company specialising in technology for financial/capital markets. Fixtrade has been involved in proposition development and the sales and marketing of technology services for a number of companies in capital markets sector including LSE, NYSE, Solarflare, ITRS, Quanthouse, Fixnetix, ITRS and others. Fixtrade has successfully launched a number of clients in Europe, achieving ?4.5 million after 18 months of operation for some of these clients. This role is for a regular 2-4hrs per week. We need administration support updating our databases, amongst other work Recommended and necessary skills for the position: Experience in, and an understanding of the ICT and/or capital markets industries is recommended. We are looking for a sales administrator for around 2 hours per day, with the potential to grow to more hours. The successful applicant must have the following: Knowledge of Salesforce Good written and spoken English Good web res...
Category: Virtual Assistant       

F****ade
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| F****ade
|    South Africa
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Mar 22, 2015  |  Ends: 23d, 4h  |   36 Proposals
I am a managed service provider who delivers complete computer/network/systems support for local small businesses. I am looking for someone to provide front line remote technical support via telephone and email/ticket During US business hours (8-5, M-F US Central Time). Native english speaking is a requirement. This will be a regular, long term relationship. The initial workload will involve supporting 25 users with roughly 20 tickets per month, an estimated 20-40 hours of total monthly workload. I expect that the majority of issues will be able to be resolved remotely and only issues requiring on site assistance would be escalated directly to someone at my company. Full remote desktop access will be provided for all computers. Systems being supported: Small office LAN (Sonicwall, VLAN switches, WiFi) Windows 7/8 enterprise desktops Windows 2008 Servers - Active Directory/PDC - File sharing Google apps email Microsoft 365 email Asterisk phone system (cloud hosted, in office phones)...
Category: Technical Support       

t****ick
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| t****ick
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: Not Sure  |  Posted: Mar 22, 2015  |  Ends: 8d, 3h  |   3 Proposals
I need an Australian based PA/VA that works from a home office. We need a native English speaker that has infusionsoft or similar CRM experience (Officeautopilot/Salesforce). Tasks: Answering the phone Booking client consults Scheduling clients Scheduling staff Creating Weekly Reports Setting up webinars - gotowebinar Using Timetrade Using Outlook calenders - managing my calendar Booking events Emailing clients Uploading emails Research Programs/software needed: Office suite - word, excel, powerpoint Outlook Infusionsoft (some CRM experience needed) Timetrade Gototwebinar AI - Illustrator (not required) We are a growing business coaching company that needs a person that is self motivated but also takes direction well. A dedicated home office is preferred and you will need a solid broadband connection.
Category: Office Management       
Preferred Location: Australia/Oceania

b****t99
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| b****t99
|    Australia
Fixed Price: Not Sure   |  Posted: Mar 22, 2015  |  Ends: 22d, 20h  |   4 Proposals
Can you design a template for monthly newsletter for a financial/insurance website? Target audience: Ages 55 to 85 Your responsibilities: - Help with selection of content - Create engaging and compelling design - Contribute suggestions or ideas to improve branding and messaging - Ability to work with constructive criticism as well as adhere to deadlines - Make sure the newsletter renders correctly in major email clients (Gmail, Yahoo Mail, Hotmail, Microsoft Outlook, Thunderbird, Apple Mail). - Your design is compliant with content-based spam filters and tested to ensure delivery - Test your email on Litmus or similar service. - Work with a font and style appropriate to audience ages 55 and older. Your bid should address these 3 questions: 1. What experience to you have in my niche (finance, insurance, retirement planning)? 2. What experience do you have with with content selection? 3. Please include samples of monthly newsletter templates you created in the financial industry ...
Category: Emails & Newsletters       
Preferred Location: North America

h****ern
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| h****ern
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: Not Sure  |  Posted: Mar 21, 2015  |  Ends: 51d, 19h  |   31 Proposals
Saturday, March 21, 2015 11:15 AM I'm hiring a dedicated virtual assistant for a long-term engagement. This is a part-time position to start, but if you are amazing, could be full-time. Must be super-savvy Internet user who loves research, writing and sometimes a mundane task or two. And who doesn't mind the occasional Excel exercise. You know the best sites to gather information and are an organizational whiz. You are a quick learner and work well without constant supervision. You love new challenges and finding ways to make the routine and mundane exciting. You are efficient and love to find the fastest way to be productive. You are an excellent writer and communicator, and are available to work part-time for the foreseeable future, with at least a few hours overlap with Mountain Standard time 8am-5pm. You're comfortable with high paced work and genuinely care about the quality you deliver. You will be doing research, writing (mostly blog posts) along with a few personal assista...
Category: Virtual Assistant       

M****411
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| M****411
|    United States
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