Fixed Price: Not Sure
| Posted: 10h, 20m ago | Ends: 14d, 13h |
We are a social commerce company and are ready to launch. We need an expert who can help us to set up customer support services. The task at least includes: 1. Help us to decide what customer service program(s) we should have, such as 24/7, chat, ticket, email, online knowledge base, and/or call; 2. Help us to select software for conduct the customer support services; 3. Help us to set up and establish training materials, Q&A, etc. for supportinng staff and knowledge base; 4. Help us to implement the customer support services; 5. Help us for other things that may be related.
Category: Customer Service...