Fixed Price: Not Sure
| Posted: Aug 14, 2015 | Ends: 74d, 15h |
Job Title & ID: Technical Support Specialist (15WD18905) Location: Lake Oswego, OR Technical Support Specialists provide timely technical support for Autodesk products to our customers and partners through a variety of channels, including web, phone and forums. Using analytical and communication skills, this role ensures technical problems are understood, documented, and resolved, creating an outstanding customer experience and enhancing the team's knowledge. This role reports to a Support Manager and requires the use of judgment and independent decision making when managing a caseload to achieve individual, team, and organizational goals. The Technical Support Specialist works as part of a team and closely with Industry Leads to harness intelligence on customer experiences with our products. This data is used by Product Development and Product Management to drive those improvements that matter most to our customers. As a global leader in 3D design, engineering, and entert...
Category: 3D Modelling
Preferred Location: United States