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All JobsTelephone Handling

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Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 4h, 24m ago  |  Ends: 89d, 19h  |   1 Proposal
Job Title: Reservation Specialist Department: Reservations for Transportation Company Reports To: Reservation Supervisor Summary: The Reservation Specialist must enjoy customer service, handling incoming and outgoing calls. He or she must have the ability to use various computer programs including Microsoft Office and Internet. They must project a professional image through phone interaction. They need to be able to troubleshoot problems and provide efficient and accurate answers to our client's inquiries. This position also requires handling administrative duties such as faxing, copying, filing, and compiling research Essential duties and responsibilities include the following, other duties may be assigned: Handles outbound and inbound calls from airline and transportation companies. Handles incoming requests from airline and transportation customers by email or fax and managing their inquiries or requests. Provides individualized customer service through a high standard o...
Category: Data Entry       
Preferred Location: United States

a****y73
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| a****y73
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: 4h, 51m ago  |  Ends: 89d, 19h  |   1 Proposal
JOB DESCRIPTION: GENERAL DESCRIPTION: Under general supervision performs various duties including arranging, scheduling, assigning and monitoring transportation projects to drivers of vans, town cars, limousines and buses. We are the premier transportation company serving Central Florida. Our clients are business/corporate and are strict on professionalism. We have a fleet of modern, well-maintained vehicles consisting of sedans, suv's, luxury sedans, minivans and mini-coaches. Duties: *Dispatching and scheduling limousine trips *Taking reservations for travel *Flight verification *Confirmation of driver availability *Receiving and placing telephone calls *Collecting payment for limousine trips *Maintaining solid customer relationships by handling reservations, questions and concerns with speed and professionalism *Data entry and use of software programs *Researching to troubleshoot customer problems *Communicating with drivers, office staff and customers verbally and in writing *C...
Category: Customer Service       
Preferred Location: United States

a****y73
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| a****y73
|    United States
Fixed Price: Less than $500   |  Posted: Jul 30, 2015  |  Ends: 13d, 15h  |   7 Proposals
I need to build a database based website. Website will contain user uploaded videos and text based data. We will have different categories of users with different permission. For example we have category-A who have only right to upload videos but Category-B and C. Over time number of videos/data will be increasing. So we need a very optimized and fast database that can handle this big data. I was thinking to use MongoDB as it is scaleable and very fast in performance. We will discuss detail over telephone/email.
Category: Website Design       
Skills: MySQL Administration, CSS, HTML, NoSQL, MongoDB       

k****iya
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| k****iya
|    United States
Fixed Price: $1,000 - $5,000   |  Posted: Jul 30, 2015  |  Ends: 13d, 3h  |   5 Proposals
We are seeking an administrative assistant to work full time. The right person will have excellent computer skills. Superior customer service and communication skills both in person, in writing, and on the telephone are a MUST. Must have good organizational skills, be VERY detail oriented, and be comfortable handling several tasks at once. We are seeking a quick learner and a self starter. You will need the ability to see the bigger picture. Great opportunity with a growing business. USA ONLY CAN WORK WITH US.
Category: Data Entry       

g****255
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| g****255 *
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 4-6 months  |  Posted: Jul 29, 2015  |  Ends: 27d, 18h  |   17 Proposals
Our business is a Mobile Spa. We give clients (locals and visitors to the island of Barbados) spa treatments in their condos, villas, cottages and apartments. Spa services include massage, pedicures, body wraps, body scrubs etc. We are in the GMT-4 Time Zone and you will be working a minimum of two hrs a day at first, from 9am to 11am our time! This time needs to be convenient for you. The person hired will be able to take inquires from current and potential customers about the price of our spa treatments, what each treatment involves among other things. They will also take treatment requests from them and then alert spa staff of these requests/gigs and get back to the client when availability is confirmed and then make the final booking. You will then inform our therapists of the confirmed bookings and follow through with the therapists until the service is delivered to the client. Job Description: Here is a detailed description of the job. Most of your time will be spent doin...
Category: Virtual Assistant       

b****eam
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| b****eam
|    United States
Fixed Price: Less than $500   |  Posted: Jul 29, 2015  |  Ends: 12d, 17h  |   8 Proposals
hello I am in education business I get around 100 calls a day 7 days a week for my business... where callers ask about the courses my academy teaches... The telephone operator will give our course information and handle enquiries over the phone.... Please quote monthly price for this service you will charge... I want calls handled 7 days a week for 11am to 9pm every day calls... I want to continuously monitor calls for highest Quality standards... Calls should be handled in English Hindi Marathi as I am based in Pune Maharashtra India Please quote reasonably..
Category: Customer Service       

m****977
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| m****977
|    India
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Jul 29, 2015  |  Ends: 12d, 14h  |   11 Proposals
FinAuction is a fast growing start-up in the financial services, lead generation business, based in California. Our company generates leads (prospects) for wealth advisors, insurance agents and financial planners across the U.S. We have over 750 clients across the United States. We are looking for an individual to take over the role of Customer Service / Inside Sales. This a work-from-home position. You must live in the United States. Job Duties ? Communicate by phone & email with new & existing clients ? Answer their questions about our lead programs ? Help them with basic account issues (login, refunds, etc.) Requirements ? Minimum of one to two years related experience or equivalent ? Excellent verbal & written communication skills ? Able to work independently ? Must be thorough & well organized ? Flexible thinker capable of grasping new processes & procedures quickly ? Comfortable with the Internet and basic computer software (Word, email, excel) Deta...
Category: Customer Service       
Preferred Location: United States

D****res
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| D****res
|    United States
Fixed Price: $1,000 - $5,000   |  Posted: Jul 28, 2015  |  Ends: 11d, 15h  |   6 Proposals
The Administrative Assistant's responsibilities will include; but not limited to, answering telephones, problem solving, and ordering office supplies. In addition this Administrative Assistant will be assisting employees with mailings and document shipping, collecting and distributing faxes, providing clerical support as needed, and handling all projects as assigned. Requirements: Administrative Assistant must have excellent communication and interpersonal skills and must have two or more years of previous experience in an Administrative Assistant role. Must have knowledge of Microsoft Word and Microsoft Excel and a high accuracy of at least 50 words per minute. Candidate in USA will be appreciated only.
Category: Data Entry       

j****llo
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| j****llo *
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Jul 28, 2015  |  Ends: 11d, 6h  |   3 Proposals
Hi I need a hand to have a selection criteria for a job application written please contact if interested and prior to beginning work Position Title Customer Services Officer Position Code: 1185 Skills in written communication to enable the preparation of routine correspondence and reports. Excellent verbal communication skills and ability to relate to a broad range of people. 6.3.4 High level customer service skills and the ability to maintain a courteous disposition and a friendly demeanour under high pressure situations. 6.3.5 Ability to work cooperatively and contribute to a team environment. 7.1 Minimum Certificate Ill in Business / Administration or experience in a dynamic and busy customer service role in a setting such as retail or hospitality, or in a work environment handling complex or technical matters. 7.2 Experience handling enquiries for a multi-service organisation would be advantageous. 7.3 Sound administrative, keyboard and organisational skills within a dynamic envir...
Category: Customer Service       

h****n17
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| h****n17
Hourly Rate: Less than $10 / hr   |  Duration: 3-4 weeks  |  Posted: Jul 26, 2015  |  Ends: 24d, 7h  |   33 Proposals
Looking for person to schedule appointments per email of people who requested interviews with me. Most clients are in Europe or Asia, others across the world. Maximum 3 hours per week. Work anywhere, anytime. You determine your working time. Chance of workload to increase in the future but not now. I will run a 3 week pilot project with that person and after that we can and should continue our work. Steps: You send email message with invitation for appointment. You send google calendar invitation. You reconfirm the appointment before the day of the appointment. You manage contact database and mailing list system (easy to handle). You get all contact email addresses, email templates and will receive basic training on this process and general guidelines. Requirements: -fluent English -working across multiple time zones / international environment -access to stable Internet access -access to Skype or telephone and ability to make Skype or telephone outbound calls (although it is no...
Category: Virtual Assistant       

r****ibi
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| r****ibi
Fixed Price: Less than $500   |  Posted: Jul 25, 2015  |  Ends: 8d, 9h  |   5 Proposals
Major Areas of Responsibility The Customer Service Executive (CSE) will act as an intermediary between the customers and accommodations by handling a variety of inquiries. This is a full-time position in scheduled shifts. The Major areas of responsibility include Liaise between the guest and accommodations: modification of reservations, handling special requests and complaints by phone and e-mail. Resolve any issues/complaints that have been detailed on the incoming guest reviews and take appropriate action as needed. Job Specifications (Required Knowledge, Skills, and Abilities): Has excellent communication and problem solving skills. Takes responsibility and ownership. Fluent in both written and spoken English and Arabic. Team player, with a genuine interest resolving customer problems. Solid ability to resolve customer problems effectively; Strong written & verbal communication skills; Strong computer skills; Ability to learn new things quickly; Articulate with excellent teleph...
Category: Other - Sales & Marketing       
Skills: Advertising, Internet Marketing, Sales       

t****obs
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| t****obs *
|    Saudi Arabia
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jul 24, 2015  |  Ends: 7d, 8h  |   41 Proposals
We are a small business selling natural health supplements looking for a part time customer support agent to look after our wonderful customers. Your responsibilities: - Respond to customer inquiries via email (95%) and telephone (5%) in an efficient and effective manner including everything from product and health questions to refund/return requests. - Evaluate, trouble-shoot and follow-up on customer issues - Use our task management software to track what you have done. - Other VA tasks as needed Requirements: - 3+ years customer service experience - Interest/knowledge of natural health - Truly care about our customers and provide a world class customer experience. - Fast learner - Excellent written and oral communication Initially there will be ~1 hour of work each day but expect that to increase over time. If you think you would be a great fit for our company then please apply along with answers to the following questions: 1. What makes you the best person for the job? ...
Category: Customer Service       

I****ggs
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| I****ggs
|    New Zealand
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jul 21, 2015  |  Ends: 4d, 19h  |   15 Proposals
We are looking to hire US based individuals able to telephone our customer service and sales departments as a mystery shopper and provide insight and feedback on to how the calls were handled. This is a part-time job. Access to US landline or mobile phone required.
Category: Virtual Assistant       
Preferred Location: United States

C****orp
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| C****orp
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Jul 21, 2015  |  Ends: 4d, 14h  |   7 Proposals
A customer service representative is accountable for providing customer service, secretarial, clerical and administrative support with the purpose of ensuring that company's virtual front office is functioning in effective and efficient manner. JOB DESCRIPTION: ? Hands-on experience in giving information and answer questions ? Answers all incoming calls and handled caller's inquiries, operate PBX and multi-line telephone system ? Demonstrated ability to deal with phone and email inquiries ? Provided office support services so as to make sure efficiency ? Received, directed and passed on telephone fax messages ? Provided word-processing and clerical support ? Provided administrative services to the office manager ? Receive, sort, and route mail. ? Customer care strategies that will lead to a 50% reduction in complaints WHAT WE NEED: ? GREAT American Accent ? Available to work CST time ? 8hrs/day, 40hrs/week (Monday-Friday) ? Salary to be discussed with the right candidates * PREF...
Category: Customer Service       
Preferred Location: Philippines

i****ham
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| i****ham *
|    Philippines
Fixed Price: $500 - $1,000   |  Posted: Jul 19, 2015  |  Ends: 3d, 1h  |   9 Proposals
Primary responsible in handling complaints of customers against TPG service . for the following (Homephone, Mobile, Internet services). . Handles Formal and Non Formal Complaints, most importantly TIO complaints . (Telecommunications Industry Ombudsman ? free and independent alternative . resolution scheme for small business and residential consumers in Australia with . unresolved complaints about their telephone, internet and mobile service. . Handles escalation/managerial calls if necessary. . Handles team meeting to cascade policies and procedure in Level 1 and Level . 2 support. . Listen in on agent's call (side by side, remote monitoring, recorded calls) and give them constructive feedback with their strength and areas of improvement. . Monitoring of case files submitted to the TIO (Telecommunication Industry Ombudsman). . Responsible in providing trend reports in complaints and improvements of services. . Responsible in making changes in terms and conditions of the service, websi...
Category: Customer Service...       

E****e01
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| E****e01
|    Philippines
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Jul 18, 2015  |  Ends: 1d, 8h  |   8 Proposals
We require semi-senior tax accountants with following qualifications, who are able to undertake the following job responsibilities: Qualifications: Certified to handle tax & accounting affairs for UK based individuals & companies. AAT Certified ATT Certifiied Responsibilities: 1. Accounts preparation for limited companies, sole traders and partnerships for manager review 2. Preparation of draft corporation, personal and partnership tax returns 3. Supporting on external audits, including audit fieldwork and file preparation 4. Liaison with clients and HMRC to resolve relevant queries 5. Preparation of Management Accounts 6. Preparation and submission of VAT returns 7. Bookkeeping of assigned clients on and off site 8. Software training and support for staff and clients 9. Completion of statutory work to include dividend vouchers, waivers and minutes 10. Preparation of P11D's and advising the client throughout the year 11. Accurately complete all assignments within agr...
Category: Tax Services       
Skills: Bookkeeping, Tax Preparation, Accounting       

c****rr1
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| c****rr1
|    United Kingdom
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Jul 18, 2015  |  Ends: 1d, 8h  |   4 Proposals
We require junior tax accountants with following qualifications, who are able to undertake the following job responsibilities: Qualifications: Certified to handle tax & accounting affairs for UK based individuals & companies. AAT Certified ATT Certifiied Responsibilities: 1. Accounts preparation for limited companies, sole traders and partnerships for manager review 2. Preparation of draft corporation, personal and partnership tax returns 3. Liaison with clients and HMRC to resolve relevant queries 4. Preparation and submission of VAT returns 5. Bookkeeping of assigned clients on and off site 6. Undertake payroll and handling associated queries when required 7. Completion of statutory work to include dividend vouchers, waivers and minutes 8. Filing of statutory accounts and tax returns with the relevant authorities 9. Keeping Managers and Seniors fully up to date with work completed on their client portfolios 10. Booking in and out jobs 11. Telephone support to admini...
Category: Tax Services       
Skills: Bookkeeping, Tax Preparation, Accounting       

c****rr1
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| c****rr1
|    United Kingdom
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Jul 17, 2015  |  Ends: 6h, 43m  |   16 Proposals
admin support required. past experience in Health or Adult social care desired deal with telephone calls, emails, customer service maintain contact lists UK based
Category: Virtual Assistant       
Preferred Location: United Kingdom

N****AKE
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| N****AKE
|    United Kingdom
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: Jul 16, 2015  |  Ends: 74d, 12h  |   4 Proposals
**YOU MUST LIVE FULL TIME IN ANGOLA TO BE ELIGIBLE** GTT tests telephone lines all over the World. We need Testers in Angola and provide local Toll Free numbers to Test and verify that there is a dial tone and that the message heard is correct. Test calls to local numbers will be from your mobile phone and land line. You then fill in excel spreadsheet we provide you and send results back to us. This is a part-time job. Each test project will take about 5 minutes. We pay $15USD per hour.
Category: Virtual Assistant       
Preferred Location: Angola

s****121
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| s****121 *
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: 7-9 months  |  Posted: Jul 12, 2015  |  Ends: 81d, 17h  |   7 Proposals
**YOU MUST LIVE FULL TIME IN UAE TO BE ELIGIBLE** GTT tests telephone lines all over the World. We need Testers in UAE and provide local Toll Free numbers to Test and verify that there is a dial tone and that the message heard is correct. Test calls to local numbers will be from your mobile phone and land line. You then fill in excel spreadsheet we provide you and send results back to us. This is a part-time job. Each test project will take about 5 minutes. We pay $15USD per hour.
Category: Virtual Assistant       
Preferred Location: United Arab Emirates

s****121
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| s****121 *
|    United States
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