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Admin Support
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 25, 2015  |  Ends: 13d, 7h  |   38 Proposals
We are an ecommerce business looking for someone to handle: -email (sort, respond, customer support, manage etc) -chat support (for 2 ecommerce websites with low traffic- these get only 2-5 inquiries per week via chat) -possible phone support (though this would be in the future after you are familiar with our products) If this job goes well, we would consider adding more administrative tasks (inventory management, sales analysis, contacting suppliers, etc). Note skills in this last area (extra administration) are NOT necessary to apply. It will only be an option for the future. The current job is for chat support and email management (and possibly future phone support). Please include the phrase "chat and email support" at the beginning of your proposal. We prefer native English speakers (U.S., Canada, Australia, U.K etc) but will consider non-native speakers if your English skills are excellent. Pay is negotiable. We expect in the beginning that this will be le...
Category: Customer Service       

T****ght
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| T****ght
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 1-2 weeks  |  Posted: May 23, 2015  |  Ends: 3d, 16h  |   2 Proposals
Looking for virtual admin support - Email, Phone, Cold Calls, and Dispatch - for regional Indiana liquor distributor. Our company is an Indiana state-wide liquor distributor. We buy whiskey from Indiana producers and resell it wholesale to bars, restaurants, and liquor stores throughout the state. I'm looking for support to respond to email and phone call ordering, to research and contact liquor stores and restaurants, to set sales schedules for me directly, and to create delivery schedules for 1-2 delivery drivers. The ideal candidate: MUST be 21 or older. MUST live in Indiana, preferably in areas near South Bend, Notre Dame, Fort Wayne, Lafayette, or Gary. MUST be an excellent communicator - ease and comfort over the phone, and clear, concise, and efficient email. MUST be extremely well-organized. MUST have SOME college-level education. MUST be friendly, courteous, outgoing. I will ask the ideal candidate throughout the month of June to: Research email and phone numbers online...
Category: Virtual Assistant       
Preferred Location: United States

e****all
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| e****all
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: 1-2 weeks  |  Posted: May 23, 2015  |  Ends: 11d, 13h  |   39 Proposals
I'm Thomas Griffith, originally from The United Kingdom, but I have spent a whole lot here in the United States. I'm a Lawyer by profession and I have been pretty successful in handful of ventures I get involved in, from the Angle of Investment, Real Estate, Vacation rentals, Network in Canada and United State to various welfare and community service programs, I very often get my hands occupied, so it is imperative for me to have a worthy assistant who can monitor and keep me up to date with my activities. I have had a previous Personal Assistant whom was very commendable in her activities and was part of my life for couple of months. She is originally from Germany but had to return to her country last month. I need a replacement as soon as possible and sincerely hope you will be as efficient as she was. As my Personal Assistant, the activities amongst other things will include the following : * Scheduling programs, flights and keeping me up to date with them. * Acting as an alter...
Category: Virtual Assistant       
Skills: Administrative Support, Data Entry, Research       

g****ies
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| g****ies
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 23, 2015  |  Ends: 11d, 1h  |   25 Proposals
We are offering online courses and looking for a Customer Service Agent to join our international team. Your responsibilities: - Respond to customer inquiries via email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues You will be responding to emails and taking phone calls in English and Spanish. Additional language is an advantage. This is a floating role - est number of hours per month - 20-30 hours - however actual number of hours will depend on the business needs and amount of customer queries received. You will join a team of permanent team members working in Customer Support. With time there is potential for role to become more permanent. Please confirm rate per hour incl. Elance fees. Looking forward to receiving your application. Many Thanks Anna
Category: Customer Service       

C****Tre
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| C****Tre
|    Ireland
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: May 22, 2015  |  Ends: 10d, 9h  |   21 Proposals
Hi! I run a fitness studio targeting a local area. I run extensive inbound marketing campaigns that generate a lot of leads. I am looking for a virtual assistant candidate who has a very friendly phone demeanor who specializes in sales and appointment setting, as well as following up with past leads to book appointments. Initial ability to set appointments from an inbound lead are important, as well as a very consistent ability to follow-up with the leads later to try to book them if they didn't book, or if they canceled the first time. Must Haves: Fluent, North American English. Friendly demeanor Use of a sales CRM for consistent follow-up. Good written english for email appointment setting and follow-up. Familiarity with fitness and fitness concepts/lingo
Category: Virtual Assistant       

t****tew
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| t****tew
|    Canada
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: May 21, 2015  |  Ends: 9d, 4h  |   11 Proposals
This position would be responsible for answering all inbound phone calls to our company. Many of the phone calls will be clients looking for a free estimate by one of our certified arborists to evaluate their tree care needs. The five most important skills will be 1. A bubbly, personable, and willing to help attitude 2. Ability to manage a calendar for 3-5 salespeople 3. Ability to learn and understand our geographic service area for effective appt setting. 4. Ability to enter necessary information into our software and outlook 5. Ability to obtain and provide details of conversations effectively In addition to phone calls for tree service, you will also receive telemarketing calls, calls from landscape and snow clients, job status update requests, requests to make updates on accounts, etc which for the most part will be transferred to our office for now. Finally, in the future, the job may entail calling clients to ensure their satisfaction with the work completed by our company. ...
Category: Virtual Assistant       

S****and
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| S****and
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 21, 2015  |  Ends: 9d, 1h  |   3 Proposals
Opening for Team Leader - Software Support with Softlink Global Pvt Ltd Softlink develops innovative & superior technology products & solutions for customers in international logistics & trade services. We focus on Simplifying Operations of our customers for nearly two decades by developing software products to meet their challenges. Softlink Global established in 1998 is headquartered in India with regional branches in US and Europe. Our global operations handled by more than 150+ highly experienced employees along with 15 partners across 15 region and global locations in the world. Today we serve more than 60,000 satisfied users in 3,500 Logistics companies. Our deep domain expertise and experience in international logistics and trade services, combined with strong technological know-how go towards creating truly winning software solutions. Experience - 3-5 years Job location- Manila,Philippines RESPONSIBILITIES: ? Analyzing and understanding customer queries and r...
Category: Technical Support       

P****555
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| P****555
|    India
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 21, 2015  |  Ends: 9d, 1h  |   0 Proposals
Opening for Software Support Executive with Softlink Global Pvt Ltd Softlink develops innovative & superior technology products & solutions for customers in international logistics & trade services. We focus on Simplifying Operations of our customers for nearly two decades by developing software products to meet their challenges. Softlink Global established in 1998 is headquartered in India with regional branches in US and Europe. Our global operations handled by more than 150+ highly experienced employees along with 15 partners across 15 region and global locations in the world. Today we serve more than 60,000 satisfied users in 3,500 Logistics companies. Our deep domain expertise and experience in international logistics and trade services, combined with strong technological know-how go towards creating truly winning software solutions. Experience - 0-2 years Job location- Manila,Phillipiness RESPONSIBILITIES: ? Analyzing and understanding customer queries and reso...
Category: Technical Support       

P****555
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| P****555
|    India
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: May 20, 2015  |  Ends: 83d, 4h  |   2 Proposals
**YOU MUST LIVE FULL TIME IN NORWAY TO BE ELIGIBLE** GTT tests telephone lines all over the World. We need Testers in Norway and provide local Toll Free numbers to Test and verify that there is a dial tone and that the message heard is correct. Test calls to local numbers will be from your mobile phone and land line. You then fill in excel spreadsheet we provide you and send results back to us. This is a part-time job. Each test project will take about 5 minutes. We pay $15USD per hour.
Category: Virtual Assistant       
Preferred Location: Norway

s****121
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| s****121 *
|    United States
Fixed Price: $500 - $1,000   |  Posted: May 20, 2015  |  Ends: 22d, 22h  |   2 Proposals
Ein erfolgreiches e-commerce Unternehmen, das sich auf den europaweiten Vertrieb von Übersetzungsgeräten und digitalen Wörterbüchern spezialisiert hat, sucht für seine deutschsprachigen Kunden eine/n Freelancer/in als selbstständige/n Kundenservice-Mitarbeiter/in im Home-Office. Das sind Ihre Aufgaben: ? Sie sind der sympathische erste Ansprechpartner für die deutschsprachigen Kunden und fungieren als Schnittstelle zwischen Kunden und der europäischen Zentrale. ? Sie beraten die deutschsprachigen Kunden telefonisch und schriftlich bei der Auswahl des passenden Übersetzungsgeräts. ? Sie leisten telefonische und schriftliche Unterstützung bei Fragen der Inbetriebnahme, Konfiguration und Bedienung der Geräte. ? Sie beantworten die deutschsprachigen Kundenanrufe und E-Mails stets höflich, schnell, unkompliziert und in perfektem Deutsch. Das zeichnet Sie aus ? Sehr gute mündliche und schriftliche Ausdrucksfähigkeit in Deutsch (Muttersprachliches Niveau) ? Gute Englischkenntnisse, die es ...
Category: Customer Service       
Preferred Location: Germany

t****ch2
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| t****ch2
|    Germany
Hourly Rate: $15 - $20 / hr   |  Duration: 7-9 months  |  Posted: May 19, 2015  |  Ends: 7d, 6h  |   9 Proposals
We are seeking a responsible, self-motivated, organized, person that possesses the ability to learn quickly, follow directions, be willing to accept responsibilities beyond the job description, and remain focused with a professional attitude, while handling daily tasks in a busy small business office atmosphere. Qualifications: Candidate will need to demonstrate the ability to multi-task, pick up new job responsibilities with ease, perform data entry in a variety of systems, use computer and technology fluently, and demonstrate the highest level of professionalism in performance of responsibilities. Providing exceptional telephone customer service to clients is mandatory. MUST possess excellent computer skills and knowledge with Microsoft Word, Excel, and QuickBooks Accounting Program. selected candidate would assist other account representatives and firm executives to build brand strategy. You must have: - Critical thinking, and communication - Regular and highly dedicated - Should...
Category: Virtual Assistant       
Skills: Administrative Support, Data Entry, Research       
Preferred Location: United States

l****s44
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| l****s44
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: May 19, 2015  |  Ends: 21d, 21h  |   5 Proposals
OFFICE & ACCOUNT EXECUTIVE Looking for a smart, diligent team member for a promotional / wholesale industry supplier company in Los Angeles. The candidate must have- ? Strong communication and people skills. ? Diligent and hardworking individual who is self-driven ? Multitasking and attention to details ? Possesses a broad range of office management and computer skills. ? Proficient in Excel, Outlook, Outlook Express, Word and database entry. ? Experienced in inside sales and some outside sales Roles and Duties: ? Manage day-today customer enquiries and orders on day ? Scheduled production and shipping to meet in hands dates. ? Scheduled and kept track of shipments, stocks and custom orders as well as perform quality control ? Correspondence with vendors, overseas factories via e-mail, fax and telephone. ? Assist sales team and kept them informed of customer account status, sales leads, and correspondences. ? Handle all reservations and details as they perta...
Category: Customer Service...       

K****ART
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| K****ART
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 17, 2015  |  Ends: 5d, 13h  |   18 Proposals
We are looking for someone who speaks fluent English to make calls to yoga studios in Nevada and Northern California to schedule unique Yoga For Kidz classes at their studio. We will provide the list to call and a basic script, along with the desired outcome. We are looking for someone to send out initial emails, follow up with phone calls, and handle scheduling of classes.
Category: Other - Customer...       

t****yar
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| t****yar
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 16, 2015  |  Ends: 19d, 13h  |   10 Proposals
Key contribution: To follow up enquiries and help convert enquirers to clients. To ensure smooth, accurate processing of service-staff matching + allocations to clients. To assist in maintaining an excellent service experience for current clients by responding to their routine requests for assistance. -------------------------------------- Attracts potential customers by answering service enquiries; providing benefits and giving information about services. Using templates. Opens client accounts by recording account information. Maintains client records by updating account information. Resolves service problems by clarifying the customer's issue; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains client payment details by processing client adjustments. Prepares management reports by collecting and analysing marketing, sales and service informati...
Category: Customer Service       
Preferred Location: Eastern Europe

t****der
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| t****der *
|    United Kingdom
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 14, 2015  |  Ends: 2d, 14h  |   10 Proposals
Administrative Assistant Job Responsibilities: Provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects. You will be working/support on different campaigns throughout the week that you can expect to work on: MERCHANT SERVICES,DIRECT DEBIT PAYMENT SYSTEMS, WEBSITES, SEO, BANK ACCOUNTS & OFFSHORE COMPANY FORMATIONS. Checking Emails and distributing to different team members. Creating Documents Chasing bank update via telephone Chasing bank update via email Updating new leads ? from the website and telephone calls Answering partner emails Preparing docs for customer's e.g. - Business plans, uploading incorporation docs Compliance checks Submitting docs Providing partner updates via telephone Providing partner updates via email Merchant applications via telephone Customer Billing Updating CRM Answering telephone calls and passing them on Relying to email, telephone or face to face enquirers. ...
Category: Office Management       

c****tes
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| c****tes *
|    United Kingdom
Hourly Rate: $3 - $5 / hr   |  Duration: Not Sure  |  Posted: May 14, 2015  |  Ends: 2d, 14h  |   6 Proposals
Administrative Assistant Job Responsibilities: Provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects. You will be working/support on different campaigns throughout the week that you can expect to work on: MERCHANT SERVICES,DIRECT DEBIT PAYMENT SYSTEMS, WEBSITES, SEO, BANK ACCOUNTS & OFFSHORE COMPANY FORMATIONS. Checking Emails and distributing to different team members. Creating Documents Chasing bank update via telephone Chasing bank update via email Updating new leads ? from the website and telephone calls Answering partner emails Preparing docs for customer's e.g. - Business plans, uploading incorporation docs Compliance checks Submitting docs Providing partner updates via telephone Providing partner updates via email Merchant applications via telephone Customer Billing Updating CRM Answering telephone calls and passing them on Relying to email, telephone or face to face enquirers. ...
Category: Office Management       

c****tes
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| c****tes *
|    United Kingdom
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: May 12, 2015  |  Ends: 4h, 13m  |   10 Proposals
Busy travel entrepreneur is seeking a motivated, out of the box thinking detail oriented virtual assistant. Need someone who can anticipate needs, offer innovative ideas and make my online emails and social interactions as spectacular as my in-person appearances are. The ideal assistant will be my online personality. Much of my work takes place in luxury travel destinations. You should be based in the US and flexible enough to be able to travel with me for national and international events 3-6 times per year. Passport required. I am offering this position as part time however for the right assistant I can create full time employment after 6 months of successful work. If that is you, please review the tasks below and share why you would be the BEST virtual assistant for the job! Email & Schedule Management Tasks: Filtering Emails / Managing Spam Calendar Management/Event & Client Appointment Scheduling Reminder Services Database Building / Updating Contacts or CRM Sched...
Category: Virtual Assistant       
Preferred Location: North America, Western Europe

L****liv
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| L****liv
|    United States
Fixed Price: Not Sure   |  Posted: May 01, 2015  |  Ends: 23d, 21h  |   4 Proposals
We are seeking ABGC or CAGC board certified genetics counselors to communicate with our clients by SKYPE, email or telephone.. flexible hours and days.
Category: Customer Service       
Preferred Location: North America

s****930
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| s****930
|    Canada
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: Apr 30, 2015  |  Ends: 74d, 9h  |   7 Proposals
**YOU MUST LIVE FULL TIME IN SENEGAL TO BE ELIGIBLE** GTT tests telephone lines all over the World. We need Testers in Senegal and provide local Toll Free numbers to Test and verify that there is a dial tone and that the message heard is correct. Test calls to local numbers will be from your mobile phone and land line. You then fill in excel spreadsheet we provide you and send results back to us. This is a part-time job. Each test project will take about 5 minutes. We pay $15USD per hour.
Category: Virtual Assistant       
Preferred Location: Senegal

s****121
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| s****121 *
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 30, 2015  |  Ends: 4d, 9h  |   14 Proposals
Need someone who knows how to research companies in order to find ideal potential clients, market/reach out to them and introduce our services on Linkedin and schedule meetings with potential clients that respond, connect, or show interest. Job Description: I'm looking for a Virtual Assistant to help me manage incoming calls and emails, schedule events, and help me stay on top of all of my obligations. Your responsibilities: - Data analysis/entry into Excel, Word or other programs - Research using the Internet or other information databases - Outbound calling to clients, vendors or others - Travel planning and coordination - Email management - Lead Generation - Linkedin correspondence - Other miscellaneous tasks that can be performed online - Must be accessible, online and on Elance Work View during agreed-upon office hours Your qualifications: - Previous experience as an administrative assistant preferred - Broadband Internet connection - Strong understanding of Internet and ...
Category: Virtual Assistant       
Preferred Location: United States

p****grp
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| p****grp
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 30, 2015  |  Ends: 3d, 1h  |   14 Proposals
The Company is a global SaaS provider of secure document management solutions. We are looking for a Support Specialist for Asia Pacific region. Job Description: We are looking for a Virtual Assistant to manage incoming calls and emails Chinese HK business time. Requirements: ? MUST! Cantonese native speaker ? English writing and speaking - fluent ? Mandarin knowledge will be a plus ? Excellent business communication skills ? Experience in Marketing and Sales Communications is desired ? Strong computer skills ? Great negotiation skills and creativity sociable ? Proven adaptability to international cultures and business environments ? High organization level Responsibilities: ? Handling incoming calls/correspondence (in Chinese and English) Hong Kong business time (9:00-18:00, UTC+08:00) ? Consulting users and potential clients ? Processing customer requests.
Category: Customer Service       

e****eev
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| e****eev
|    Russia
Hourly Rate: $15 - $20 / hr   |  Duration: Not Sure  |  Posted: Apr 27, 2015  |  Ends: 60d, 9h  |   5 Proposals
**YOU MUST LIVE FULL TIME IN KUWAIT TO BE ELIGIBLE** GTT tests telephone lines all over the World. We need Testers in Kuwait and provide local Toll Free numbers to Test and verify that there is a dial tone and that the message heard is correct. Test calls to local numbers will be from your mobile phone and land line. You then fill in excel spreadsheet we provide you and send results back to us. This is a part-time job. Each test project will take about 5 minutes. We pay $15USD per hour.
Category: Virtual Assistant       
Preferred Location: Kuwait

s****121
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| s****121 *
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Apr 25, 2015  |  Ends: 2d, 16h  |   30 Proposals
A newly established company is looking for talented individuals who are willing to : provide excellent quality in email handling and livechats for an online shop for gadgets and tech equipment. This job is mainly customer support, post sales, follow ups, data encoding for the customers, order processing and minimal call handling Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred -WE ONLY PREFER FILIPINO APPLICANTS. -PLEASE SEND A SCREENSHOT OF YOUR INTERNET SPEED Answer these questions below: 1. WHAT MAKES YOU THE BEST PERSON FOR THIS JOB? 2. ARE YOU WILLING TO START ASAP?
Category: Customer Service       
Preferred Location: Eastern Asia

p****ng1
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| p****ng1
|    Philippines
Hourly Rate: $15 - $20 / hr   |  Duration: 7-9 months  |  Posted: Apr 18, 2015  |  Ends: 62d, 12h  |   3 Proposals
**YOU MUST LIVE FULL TIME IN BERMUDA TO BE ELIGIBLE** GTT tests telephone lines all over the World. We need Testers in Bermuda and provide local Toll Free numbers to Test and verify that there is a dial tone and that the message heard is correct. Test calls to local numbers will be from your mobile phone and land line. You then fill in excel spreadsheet we provide you and send results back to us. This is a part-time job. Each test project will take about 5 minutes. We pay $15USD per hour.
Category: Virtual Assistant       
Preferred Location: Bermuda

s****121
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| s****121 *
|    United States
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