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Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 25, 2015  |  Ends: 13d, 13h  |   37 Proposals
We are an ecommerce business looking for someone to handle: -email (sort, respond, customer support, manage etc) -chat support (for 2 ecommerce websites with low traffic- these get only 2-5 inquiries per week via chat) -possible phone support (though this would be in the future after you are familiar with our products) If this job goes well, we would consider adding more administrative tasks (inventory management, sales analysis, contacting suppliers, etc). Note skills in this last area (extra administration) are NOT necessary to apply. It will only be an option for the future. The current job is for chat support and email management (and possibly future phone support). Please include the phrase "chat and email support" at the beginning of your proposal. We prefer native English speakers (U.S., Canada, Australia, U.K etc) but will consider non-native speakers if your English skills are excellent. Pay is negotiable. We expect in the beginning that this will be le...
Category: Customer Service       

T****ght
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| T****ght
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 1-2 weeks  |  Posted: May 23, 2015  |  Ends: 3d, 22h  |   2 Proposals
Looking for virtual admin support - Email, Phone, Cold Calls, and Dispatch - for regional Indiana liquor distributor. Our company is an Indiana state-wide liquor distributor. We buy whiskey from Indiana producers and resell it wholesale to bars, restaurants, and liquor stores throughout the state. I'm looking for support to respond to email and phone call ordering, to research and contact liquor stores and restaurants, to set sales schedules for me directly, and to create delivery schedules for 1-2 delivery drivers. The ideal candidate: MUST be 21 or older. MUST live in Indiana, preferably in areas near South Bend, Notre Dame, Fort Wayne, Lafayette, or Gary. MUST be an excellent communicator - ease and comfort over the phone, and clear, concise, and efficient email. MUST be extremely well-organized. MUST have SOME college-level education. MUST be friendly, courteous, outgoing. I will ask the ideal candidate throughout the month of June to: Research email and phone numbers online...
Category: Virtual Assistant       
Preferred Location: United States

e****all
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| e****all
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: 1-2 weeks  |  Posted: May 23, 2015  |  Ends: 11d, 19h  |   39 Proposals
I'm Thomas Griffith, originally from The United Kingdom, but I have spent a whole lot here in the United States. I'm a Lawyer by profession and I have been pretty successful in handful of ventures I get involved in, from the Angle of Investment, Real Estate, Vacation rentals, Network in Canada and United State to various welfare and community service programs, I very often get my hands occupied, so it is imperative for me to have a worthy assistant who can monitor and keep me up to date with my activities. I have had a previous Personal Assistant whom was very commendable in her activities and was part of my life for couple of months. She is originally from Germany but had to return to her country last month. I need a replacement as soon as possible and sincerely hope you will be as efficient as she was. As my Personal Assistant, the activities amongst other things will include the following : * Scheduling programs, flights and keeping me up to date with them. * Acting as an alter...
Category: Virtual Assistant       
Skills: Administrative Support, Data Entry, Research       

g****ies
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| g****ies
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: May 23, 2015  |  Ends: 11d, 13h  |   15 Proposals
We are a call center in Lucena, with a lot of overflow projects we can not handle. We have many campaigns that need to be fulfilled. If you are currently completing campaigns like the one below, please contact us. Merchant Cash Advance Merchant Loans Credit Card Processing Solar Home Security SEO Lead Generation Live Transfers or Recorded Leads Medical like diabetic, back brace, etc. Class Action Lawsuits and MORE!
Category: Telemarketing       

d****usa
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| d****usa
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 23, 2015  |  Ends: 11d, 7h  |   24 Proposals
We are offering online courses and looking for a Customer Service Agent to join our international team. Your responsibilities: - Respond to customer inquiries via email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues You will be responding to emails and taking phone calls in English and Spanish. Additional language is an advantage. This is a floating role - est number of hours per month - 20-30 hours - however actual number of hours will depend on the business needs and amount of customer queries received. You will join a team of permanent team members working in Customer Support. With time there is potential for role to become more permanent. Please confirm rate per hour incl. Elance fees. Looking forward to receiving your application. Many Thanks Anna
Category: Customer Service       

C****Tre
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| C****Tre
|    Ireland
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: May 22, 2015  |  Ends: 10d, 15h  |   21 Proposals
Hi! I run a fitness studio targeting a local area. I run extensive inbound marketing campaigns that generate a lot of leads. I am looking for a virtual assistant candidate who has a very friendly phone demeanor who specializes in sales and appointment setting, as well as following up with past leads to book appointments. Initial ability to set appointments from an inbound lead are important, as well as a very consistent ability to follow-up with the leads later to try to book them if they didn't book, or if they canceled the first time. Must Haves: Fluent, North American English. Friendly demeanor Use of a sales CRM for consistent follow-up. Good written english for email appointment setting and follow-up. Familiarity with fitness and fitness concepts/lingo
Category: Virtual Assistant       

t****tew
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| t****tew
|    Canada
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: May 21, 2015  |  Ends: 9d, 11h  |   6 Proposals
Job Title: Tele-Sourcing Associate (Company will provide MagicJack or other internet phone) Job Location: At your home or office Education: Associate or Bachelor's degree Experience: 1-3 years Language Skills: High level proficiency in English, preferably with American Accent Job Duties: Call on Food and Pharmaceutical Manufacturers and Distributors regarding their surplus, expired or otherwise distressed raw materials, in particular, Hard-Caked Citric Acid, Expired or Near-Expiration Ascorbic Acid, Potassium Sorbate, Sodium Benzoate, etc., surplus machinery and equipment are of interest to us too. Get the list of such raw materials via email or fax from the company you are talking to and forward to our company's managers; Enter Required Information into Excel Spreadsheet (sample will be provided by our company) Conduct Data Verification (Including, but not limited to, Contact Information including Name, Title, Address, Email, Telephone and Fax Numbe...
Category: Lead Generation       

J****Hsu
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| J****Hsu
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: May 21, 2015  |  Ends: 9d, 10h  |   11 Proposals
This position would be responsible for answering all inbound phone calls to our company. Many of the phone calls will be clients looking for a free estimate by one of our certified arborists to evaluate their tree care needs. The five most important skills will be 1. A bubbly, personable, and willing to help attitude 2. Ability to manage a calendar for 3-5 salespeople 3. Ability to learn and understand our geographic service area for effective appt setting. 4. Ability to enter necessary information into our software and outlook 5. Ability to obtain and provide details of conversations effectively In addition to phone calls for tree service, you will also receive telemarketing calls, calls from landscape and snow clients, job status update requests, requests to make updates on accounts, etc which for the most part will be transferred to our office for now. Finally, in the future, the job may entail calling clients to ensure their satisfaction with the work completed by our company. ...
Category: Virtual Assistant       

S****and
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| S****and
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 21, 2015  |  Ends: 9d, 7h  |   3 Proposals
Opening for Team Leader - Software Support with Softlink Global Pvt Ltd Softlink develops innovative & superior technology products & solutions for customers in international logistics & trade services. We focus on Simplifying Operations of our customers for nearly two decades by developing software products to meet their challenges. Softlink Global established in 1998 is headquartered in India with regional branches in US and Europe. Our global operations handled by more than 150+ highly experienced employees along with 15 partners across 15 region and global locations in the world. Today we serve more than 60,000 satisfied users in 3,500 Logistics companies. Our deep domain expertise and experience in international logistics and trade services, combined with strong technological know-how go towards creating truly winning software solutions. Experience - 3-5 years Job location- Manila,Philippines RESPONSIBILITIES: ? Analyzing and understanding customer queries and r...
Category: Technical Support       

P****555
 [?]
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| P****555
|    India
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 21, 2015  |  Ends: 9d, 7h  |   0 Proposals
Opening for Software Support Executive with Softlink Global Pvt Ltd Softlink develops innovative & superior technology products & solutions for customers in international logistics & trade services. We focus on Simplifying Operations of our customers for nearly two decades by developing software products to meet their challenges. Softlink Global established in 1998 is headquartered in India with regional branches in US and Europe. Our global operations handled by more than 150+ highly experienced employees along with 15 partners across 15 region and global locations in the world. Today we serve more than 60,000 satisfied users in 3,500 Logistics companies. Our deep domain expertise and experience in international logistics and trade services, combined with strong technological know-how go towards creating truly winning software solutions. Experience - 0-2 years Job location- Manila,Phillipiness RESPONSIBILITIES: ? Analyzing and understanding customer queries and reso...
Category: Technical Support       

P****555
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| P****555
|    India
Fixed Price: $1,000 - $5,000   |  Posted: May 20, 2015  |  Ends: 8d, 18h  |   15 Proposals
A governmental organization in Washington, DC is developing a centralized contact center to support individuals residing in or visiting the USA. The contact center will handle telephone calls and e-mails originating from 13 points of service throughout the USA from a central location. The contact center has a requirement to maintain statistical records of all activity for reporting and accountability purposes. The database will track generic information about incoming calls and e-mails received by the Contact Center. No personally-identifiable information will be captured. Please see attachment for more information.
Category: Database Development       
Preferred Location: United States

r****bd1
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| r****bd1
|    Canada
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 20, 2015  |  Closed  |   1 Proposal
Job Title: Tele-Sourcing Associate (Company will provide MagicJack or other internet phone) Job Location: At your home or office Education: Associate or Bachelor's degree Experience: 1-3 years Language Skills: High level proficiency in English, preferably with American Accent Job Duties: Call on Food and Pharmaceutical Manufacturers and Distributors regarding their surplus, expired or otherwise distressed raw materials, in particular, Hard-Caked Citric Acid, Expired or Near-Expiration Ascorbic Acid, Potassium Sorbate, Sodium Benzoate, etc., surplus machinery and equipment are of interest to us too. Get the list of such raw materials via email or fax from the company you are talking to and forward to our company's managers; Enter Required Information into Excel Spreadsheet (sample will be provided by our company) Conduct Data Verification (Including, but not limited to, Contact Information including Name, Title, Address, Email, Telephone and Fax Numbe...
Category: Lead Generation       

J****Hsu
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| J****Hsu
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: May 20, 2015  |  Ends: 83d, 10h  |   2 Proposals
**YOU MUST LIVE FULL TIME IN NORWAY TO BE ELIGIBLE** GTT tests telephone lines all over the World. We need Testers in Norway and provide local Toll Free numbers to Test and verify that there is a dial tone and that the message heard is correct. Test calls to local numbers will be from your mobile phone and land line. You then fill in excel spreadsheet we provide you and send results back to us. This is a part-time job. Each test project will take about 5 minutes. We pay $15USD per hour.
Category: Virtual Assistant       
Preferred Location: Norway

s****121
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| s****121 *
|    United States
Fixed Price: $500 - $1,000   |  Posted: May 20, 2015  |  Ends: 23d, 4h  |   2 Proposals
Ein erfolgreiches e-commerce Unternehmen, das sich auf den europaweiten Vertrieb von Übersetzungsgeräten und digitalen Wörterbüchern spezialisiert hat, sucht für seine deutschsprachigen Kunden eine/n Freelancer/in als selbstständige/n Kundenservice-Mitarbeiter/in im Home-Office. Das sind Ihre Aufgaben: ? Sie sind der sympathische erste Ansprechpartner für die deutschsprachigen Kunden und fungieren als Schnittstelle zwischen Kunden und der europäischen Zentrale. ? Sie beraten die deutschsprachigen Kunden telefonisch und schriftlich bei der Auswahl des passenden Übersetzungsgeräts. ? Sie leisten telefonische und schriftliche Unterstützung bei Fragen der Inbetriebnahme, Konfiguration und Bedienung der Geräte. ? Sie beantworten die deutschsprachigen Kundenanrufe und E-Mails stets höflich, schnell, unkompliziert und in perfektem Deutsch. Das zeichnet Sie aus ? Sehr gute mündliche und schriftliche Ausdrucksfähigkeit in Deutsch (Muttersprachliches Niveau) ? Gute Englischkenntnisse, die es ...
Category: Customer Service       
Preferred Location: Germany

t****ch2
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| t****ch2
|    Germany
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: May 19, 2015  |  Closed  |   11 Proposals
I need an individual to handle customer phone support for a product. Every day you'll be sent a short list of phone numbers to call back to answer any customer questions about the product and ordering it. You'll be provided with a basic script to use to answer all these questions. After the daily calls have been completed you will send an email report including an audio recording of each call. The time commitment for this job is roughly 1-2 hours per week. Applicants MUST be fluent in English, strong communicators and have a background in phone support. Please provide a list of your experience and qualifications with your application. Also include an audio sample of yourself speaking English, ideally from a telephone conversation in a customer support setting. Applications without an audio sample will not be considered.
Category: Customer Service       

a****ang
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| a****ang
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: 7-9 months  |  Posted: May 19, 2015  |  Ends: 7d, 12h  |   9 Proposals
We are seeking a responsible, self-motivated, organized, person that possesses the ability to learn quickly, follow directions, be willing to accept responsibilities beyond the job description, and remain focused with a professional attitude, while handling daily tasks in a busy small business office atmosphere. Qualifications: Candidate will need to demonstrate the ability to multi-task, pick up new job responsibilities with ease, perform data entry in a variety of systems, use computer and technology fluently, and demonstrate the highest level of professionalism in performance of responsibilities. Providing exceptional telephone customer service to clients is mandatory. MUST possess excellent computer skills and knowledge with Microsoft Word, Excel, and QuickBooks Accounting Program. selected candidate would assist other account representatives and firm executives to build brand strategy. You must have: - Critical thinking, and communication - Regular and highly dedicated - Should...
Category: Virtual Assistant       
Skills: Administrative Support, Data Entry, Research       
Preferred Location: United States

l****s44
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| l****s44
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: May 19, 2015  |  Ends: 22d, 3h  |   5 Proposals
OFFICE & ACCOUNT EXECUTIVE Looking for a smart, diligent team member for a promotional / wholesale industry supplier company in Los Angeles. The candidate must have- ? Strong communication and people skills. ? Diligent and hardworking individual who is self-driven ? Multitasking and attention to details ? Possesses a broad range of office management and computer skills. ? Proficient in Excel, Outlook, Outlook Express, Word and database entry. ? Experienced in inside sales and some outside sales Roles and Duties: ? Manage day-today customer enquiries and orders on day ? Scheduled production and shipping to meet in hands dates. ? Scheduled and kept track of shipments, stocks and custom orders as well as perform quality control ? Correspondence with vendors, overseas factories via e-mail, fax and telephone. ? Assist sales team and kept them informed of customer account status, sales leads, and correspondences. ? Handle all reservations and details as they perta...
Category: Customer Service...       

K****ART
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| K****ART
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 1-3 months  |  Posted: May 18, 2015  |  Closed  |   1 Proposal
Your qualifications: - Excellent verbal communication skills (English) - Strong organizational skills - A dedicated telephone line - Customer service experience - Google Docs Job Description: We're looking for a Customer Service Representative to efficiently handle and manage our incoming/outgoing calls. Your responsibilities: - You will be screening new applicants to join our platform. - Will be completing 20+ scheduled calls a day - Provide accurate and detailed information to callers - Provide general administrative and clerical support when appropriate
Category: Customer Service       

R****kh3
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| R****kh3
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 17, 2015  |  Ends: 5d, 18h  |   18 Proposals
We are looking for someone who speaks fluent English to make calls to yoga studios in Nevada and Northern California to schedule unique Yoga For Kidz classes at their studio. We will provide the list to call and a basic script, along with the desired outcome. We are looking for someone to send out initial emails, follow up with phone calls, and handle scheduling of classes.
Category: Other - Customer...       

t****yar
 [?]
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| t****yar
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 16, 2015  |  Ends: 19d, 19h  |   10 Proposals
Key contribution: To follow up enquiries and help convert enquirers to clients. To ensure smooth, accurate processing of service-staff matching + allocations to clients. To assist in maintaining an excellent service experience for current clients by responding to their routine requests for assistance. -------------------------------------- Attracts potential customers by answering service enquiries; providing benefits and giving information about services. Using templates. Opens client accounts by recording account information. Maintains client records by updating account information. Resolves service problems by clarifying the customer's issue; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains client payment details by processing client adjustments. Prepares management reports by collecting and analysing marketing, sales and service informati...
Category: Customer Service       
Preferred Location: Eastern Europe

t****der
 [?]
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| t****der *
|    United Kingdom
Hourly Rate: $10 - $15 / hr   |  Duration: 1-2 weeks  |  Posted: May 15, 2015  |  Ends: 3d, 13h  |   3 Proposals
PEOPLE SKILLS ? EVENT REGISTRATION - This is NOT Sales work; more like customer relations, but eLance does not have that category. CUSTOMER RELATIONS/EVENT REGISTRATION EXPANDING - FUN & EASY customer relations and event registration phone work - need SUBCONTRACTORS for project management . we need solid performers who value the opportunity to work at home and are professional enough to own their results and take pride in doing it right. PART TIME - CONTRACT -- PLEASE HAVE OTHER BASIC INCOME. This is NOT suitable as your only income. WHAT YOU NEED: - Reliable Computer -- We can work using EXCEL -- (If possible I PREFER XP -- or if you have Win7 -- there is an XP Mode in Pro and above. If you have home version -- I can send you Ultra upgrade steps for accessing XP Mode. The software I provide is ACT 2002. The reason I stay with that version is so that new project managers do not have to buy software. - DSL or broadband connection - Word compatible software - Good quality...
Category: Lead Generation       

e****alb
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| e****alb
|    United States
Fixed Price: $100 - $300   |  Posted: May 15, 2015  |  Closed  |   5 Proposals
Hello, i need to integrate Blesta billing with MW Stalker, to do the following: 1- user registeration and activation of new STB 2- once the user is registered Stalker should add him to the user list and add the STB Mac Address with other user information on stlaker. 3- new STB can be activated once for the defualt plan whihc is 1 Year. 4- users can have more than one STB. 5- users can have a friendly name for each STB. 6- users can renew/change subscriptions and plans for each STB. 7- handle the subscription when having more than one STB, client should choose which STB is the renewal for. 8- need to maintain a inventory for all STBs sold or not sold (purchase date, sale date, user, purchased online or distributor). 9- Blesta should enable/disable the STB in stalker based on the STB subscription expiry Date. 10- Blesta should update the expiry date based on the user renewal (if the STB is alreay active then the expiry date will be "new plan 30day, 90days, 365day + remaining date...
Category: Web Programming       
Skills: MySQL Administration, HTML, PHP       

i****_45
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| i****_45
|    United Arab Emirates
Hourly Rate: $10 - $15 / hr   |  Duration: 1-2 weeks  |  Posted: May 15, 2015  |  Closed  |   10 Proposals
Work needed The business logic should be complete within the app but I need someone to help take the application over the line in terms of 1. phonegap integration 2. Performance tuning 3. Look and Feel Feel. The app needs to feel more like a mobile app - I need to understand where this can this be improved in terms of look and feel? Use of modal popups seems to be an issue under Ionic. Should we make these almost full screen (just a small margin) and make everything larger to make the buttons more usable The Compass should spin and operate as a menu. Map needs to move with me with my location centred App Needs to handle if location/Internet isn't on The to go location address box needs to work We use mobiscroll to show (jquery) as a way of showing types of cars / and times within the popup - this is currently failing and needs to work Performance tuning ----------------------- Ionic seems to hang sometimes while it is refreshing data ? Why is this and how can it be stopped? M...
Category: Mobile Applications       
Skills: PhoneGap, AngularJS, Ionic Framework       

S****Cab
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| S****Cab
|    United Kingdom
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