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Hourly Rate: Not Sure   |  Duration: 4-6 months  |  Posted: Mar 30, 2015  |  Closed  |   8 Proposals
We're looking for the right person to work from Malaysia and represent our company. We run high-end business networking events across Asia and require someone to manage our Malaysian events and potentially Singapore. This role requires emailing and telephone calls to prospects, explaining what we do and how we do it, assisting at the events and general administration activities. You will need to be comfortable talking to people on the phone, speak clear english and of course, be able to talk with business owners in Malaysia. We see this as a part time role that could turn into full time work. Training will be provided on all aspects of our business and the tools we use.
Category: Customer Service       
Preferred Location: Malaysia

h****t1k
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| h****t1k
|    Australia
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: Mar 30, 2015  |  Closed  |   32 Proposals
Assistant to Health Care Attorney Job Description: I'm looking for a Virtual Assistant to answer client calls and emails, schedule appointments and consultations, follow-up with potential clients, track inquiries, process and track payments, and handle Administrative duties. Requirements: Previous Administrative Assistant experience Long-Term Assistant Highly Preferred Microsoft Outlook and Excel Prefer 2-3 Hours per Day, Monday-Friday. Daily contact with me will be necessary. Candidates must be on Pacific or Mountain Time Zone . References or an established reputation on Elance is preferred
Category: Virtual Assistant       
Preferred Location: United States

h****den
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| h****den
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Mar 29, 2015  |  Closed  |   16 Proposals
Job Description Small business owner needs someone with excellent organizational skills to manage appointments, projects. Would like someone who know about organizational tools. Email handling, phone support Excellent business writing skills. Able to work between 9-5pm central time and be a fast learner. Solid experience as an administrative or executive assistant. You must be reliable, meet deadlines and be available during assigned hours to work. I'm looking for someone who can work with little supervision and detail oriented who can get the job done. You must be able to multi-task and manage projects as they come. I need someone long term and who wants to become part of the team with excellent work ethics. Must have knowledge of microsoft office, dropbox, verticalresponse, linkedin, calendar systems. Skills Required: Project Management, Organization, Telephone Skills, Microsoft Office, CRM, Proposal creation. Experience setting up systems that will drive more leads, increas...
Category: Virtual Assistant       
Preferred Location: United States

s****edo
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| s****edo
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Mar 29, 2015  |  Closed  |   9 Proposals
Hello - We have a local directory of contacts that we need to quality-check. This job will involve checking data found online as well as placing outbound telephone calls to verify the numbers we have are correct. Solid (American) english is a must. All contacts/numbers are based in the US. You'll work in excel (Google Docs spreadhseet) and verify all information we have. You'll verify the address is formatted correctly, a web URL is present, and spelling is correct.
Category: Virtual Assistant       
Preferred Location: United States

****
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| Client
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: Not Sure  |  Posted: Mar 27, 2015  |  Closed  |   31 Proposals
Assistant to Health Care Attorney Job Description: I'm looking for a Virtual Assistant to answer client calls and emails, schedule appointments and consultations, follow-up with potential clients, track inquiries, process and track payments, and handle Administrative duties. Requirements: Previous Administrative Assistant experience Microsoft Outlook and Excel Hours are Monday-Friday. Daily contact with me will be necessary. Candidates must be on Pacific or Mountain Time Zone . References or an established reputation on Elance is preferred
Category: Virtual Assistant       
Preferred Location: United States

h****den
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| h****den
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: Mar 27, 2015  |  Ends: 51d, 17h  |   1 Proposal
**YOU MUST LIVE FULL TIME IN ANGOLA TO BE ELIGIBLE** GTT tests telephone lines all over the World. We need Testers in Angola and provide local Toll Free numbers to Test and verify that there is a dial tone and that the message heard is correct. Test calls to local numbers will be from your mobile phone and land line. You then fill in excel spreadsheet we provide you and send results back to us. This is a part-time job. Each test project will take about 5 minutes. We pay $15USD per hour.
Category: Virtual Assistant       
Preferred Location: Angola

s****121
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| s****121 *
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Mar 26, 2015  |  Closed  |   49 Proposals
We are looking to contract with a Customer Experience professional to assist us in performing proactive moderation/content screening and email handling working minimum 40 hours. Responsibilities: - Proactively screen content to determine if it is compliance with our Terms of Service and Guidelines. - Proactively support customers throughout the life of an engagement. - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner. - Assist prospective clients and contractors with all aspects of becoming a member of the Elance community. Requirements: - Strong Internet skills required - Demonstrated ability to use Microsoft Word and Excel - Able to comfortably interface with and influence customers - Must be results oriented and willing to take ownership in getting tasks done. - Excellent verbal and written communication skills, including proper spelling and grammar - Ability to learn and grasp new concepts quickly. - Detail oriented, high...
Category: Customer Service       

E****nce
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| Client
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Mar 26, 2015  |  Closed  |   13 Proposals
We're looking for a Bahasa Customer Support Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality - Work for us: 8 hours a day, 5 days a week - Currently, we receive only 2 emails per hour, hence please quote rate per hour as per effort. Weekly payment
Category: Customer Service       
Preferred Location: Indonesia

T****hat
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| T****hat
|    India
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Mar 25, 2015  |  Closed  |   3 Proposals
Answer telephone inquiries from patients. Handle patient inquiries in person at the CBO. Resolve account issues, such as correcting posting errors, refiling insurance claims and processing account adjustments. Review account balances determined to be delinquent, taking appropriate resolution actions, such a sending collection letters and submitting requests to the provider for collection agency placement of an account. Act as liaison between collection agency and CBO, handling inquiries from the agency. Handle bankruptcy and probate notices taking appropriate action as necessary.
Category: Virtual Assistant       

t****che
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| t****che *
|    Philippines
Hourly Rate: Less than $10 / hr   |  Duration: 1-3 months  |  Posted: Mar 24, 2015  |  Closed  |   13 Proposals
Television content company is looking for a skilled, dynamic and determined telemarketer to fill our telesales position. This position will be 90% outbound and 10% inbound calls. Candidate needs to have an extensive and solid sales background. Ideal candidate must have little to no accent and sound like you could be based in the UK or the USA. The candidate must be (very) fluent and have full command of the (UK) English language. Freelancer will be on the phone everyday mostly handling outbound sales calls but some inbound calls will be required too. Candidate MUST have excellent organizational skills. Television content sales knowledge is a BIG plus but not required. Duties will include: Daily calling of sales leads, making offers, client follow up, updating client status, excel, customer relation management (Excel), maintaining client records etc....Calendar maintenance, Appointment Setting and reminder service E-mail, cold and warm calling. Nurture potential prospects throug...
Category: Telemarketing       
Preferred Location: North America, Western Europe, Eastern Asia, Central & South America

f****isi
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| f****isi
|    South Africa
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Mar 23, 2015  |  Closed  |   2 Proposals
Real Estate Investor is looking for a skilled, dynamic and determined telemarketer to fill our telesales position. This position will be 90% outbound and 10% inbound calls. Candidate needs to have an extensive and solid sales background. Ideal candidate must have little to no accent and sound like you could be based in the USA. The candidate must be (very) fluent and have full command of the (US) English language. Freelancer will be on the phone everyday mostly handling outbound sales calls but some inbound calls will be required too. Candidate MUST have excellent organizational skills. Real Estate knowledge is a BIG plus but not required. Duties will include: Daily calling real estate leads, making offers, client follow up, updating client status, excel, customer relation management (Podio), maintaining client records etc....Calendar maintenance Appointment Setting and reminder service E-mail, cold and warm calling. Nurture potential prospects through extensive follow up communi...
Category: Telemarketing       

e****014
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| e****014
|    United States
Fixed Price: $300 or less   |  Posted: Mar 23, 2015  |  Closed  |   3 Proposals
Project background: We are investigating the feasibility of developing an (online) platform which connects customers to water delivery companies in India. Using the platform, customers (either business or consumers) will be able to choose a water delivery company in their vicinity, order bottled water to their location and rate the service of the delivery company. Task: Conduct market research regarding water delivery companies (WDC's) in India, specifically in South Delhi. The report should give us in-depth insight in all current aspects of the market including (but not limited to) market trends and market segmentation. In addition, the following information requirements (IR's) should be addressed specifically: IR 1 - Use of technology - Are there any WDC's that provide a mobile app to their customers? If yes, produce a list of these WDC's / apps. - Are there (online) platforms that connect water supply and water demand in India? And in South-East Asia? If yes, produce a list of the...
Category: Research       
Skills: Research, Market Research, Telephone Skills       
Preferred Location: India

b****ens
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| b****ens
|    India
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Mar 23, 2015  |  Ends: 47d, 5h  |   11 Proposals
Hi All, We are looking for candidates who have a flair for Customer Support, with good organisational skills, ability to troubleshoot and work independently. Handle queries and provide complete support. Candidates who can fluently speak these languages need only apply : English, Chinese or Malay Job Description: We're looking for 3 Customer Service Agents. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient & effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - Chinese and Malay Language - 8 hours availability with flexible shift timing
Category: Customer Service       

v****014
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| v****014
|    Singapore
Fixed Price: Less than $500   |  Posted: Mar 22, 2015  |  Closed  |   1 Proposal
We're looking for an Experienced and Persuasive B2B Appointment Setter to make appointments with our prospects. This will be ongoing support required for a Canadian based new legal company and we are looking to build a long-lasting relationship with a contractor we choose Ideally, seeking a single individual to operate between 10 am and 7 pm Canada-US Eastern Standard Time, Monday through Saturday 6 days per week. Your responsibilities: Role will include going through the prospect database (which will be provided by us), cold calling leads, profiling and setting up qualified appointments. Some follow up with prospective clients may also be needed. Prospects are easily approachable. Answer telephone calls appropriately Respond to customer inquiries via telephone in an efficient and effective manner Take and relay messages. Provide accurate and detailed information to callers Provide general administrative and clerical support when appropriate Schedule and maintain appointments ...
Category: Other - Administrative...       

l****015
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| l****015
|    Canada
Hourly Rate: $15 - $20 / hr   |  Duration: Not Sure  |  Posted: Mar 22, 2015  |  Closed  |   3 Proposals
I need an Australian based PA/VA that works from a home office. We need a native English speaker that has infusionsoft or similar CRM experience (Officeautopilot/Salesforce). Tasks: Answering the phone Booking client consults Scheduling clients Scheduling staff Creating Weekly Reports Setting up webinars - gotowebinar Using Timetrade Using Outlook calenders - managing my calendar Booking events Emailing clients Uploading emails Research Programs/software needed: Office suite - word, excel, powerpoint Outlook Infusionsoft (some CRM experience needed) Timetrade Gototwebinar AI - Illustrator (not required) We are a growing business coaching company that needs a person that is self motivated but also takes direction well. A dedicated home office is preferred and you will need a solid broadband connection.
Category: Office Management       
Preferred Location: Australia/Oceania

b****t99
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| b****t99
|    Australia
Fixed Price: Less than $500   |  Posted: Mar 22, 2015  |  Closed  |   6 Proposals
Do you love talking on the phone and have fun building relationships that last? If you answered YES! We want to hear from you! Our company is looking for an enthusiastic contractor with very excellent telephone skills (in English) who can call and book venues and develop a long term relationship with them. Must be reliable, committed, and an independent worker. We are looking for a contractor who has the following skill set and requirements, but not limited to it (Please read them carefully as they are very important): Job Specific Skills Organising, Talking and Booking Venues for events Talk on the Phone to Hotels Updating Events Calendar Writing Sales Copy for Events Launch Events Online Manage Photos from Events Necessary Personal Skills 1. Has strong English and communication skills (both verbal and written) 2. Email handling 3. Experienced in using Skype 4. Must have stable internet connection and no frequent power outage at their place 5. Ability to work at least 20 ho...
Category: Event Planning       

b****emy
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| b****emy *
|    Australia
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Mar 21, 2015  |  Closed  |   17 Proposals
Key contribution: To follow up enquiries and help convert enquirers to clients. To ensure smooth, accurate processing of service-staff matching + allocations to clients. To assist in maintaining an excellent service experience for current clients by responding to their routine requests for assistance. -------------------------------------- Attracts potential customers by answering service enquiries; providing benefits and giving information about services. Using templates. Opens client accounts by recording account information. Maintains client records by updating account information. Resolves service problems by clarifying the customer's issue; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains client payment details by processing client adjustments. Prepares management reports by collecting and analysing marketing, sales and service informati...
Category: Customer Service       
Preferred Location: Eastern Europe

t****der
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| t****der
|    United Kingdom
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: Mar 20, 2015  |  Closed  |   4 Proposals
**YOU MUST LIVE FULL TIME IN Paraguay TO BE ELIGIBLE** GTT tests telephone lines all over the World. We need Testers in Paraguay and provide local Toll Free numbers to Test and verify that there is a dial tone and that the message heard is correct. Test calls to local numbers will be from your mobile phone and land line. You then fill in excel spreadsheet we provide you and send results back to us. This is a part-time job. Each test project will take about 5 minutes. We pay $15USD per hour.
Category: Virtual Assistant       
Preferred Location: Paraguay

s****121
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| s****121 *
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: Mar 20, 2015  |  Ends: 44d, 16h  |   1 Proposal
**YOU MUST LIVE FULL TIME IN TURKS & CAICOS TO BE ELIGIBLE** GTT tests telephone lines all over the World. We need Testers in Turks and provide local Toll Free numbers to Test and verify that there is a dial tone and that the message heard is correct. Test calls to local numbers will be from your mobile phone and land line. You then fill in excel spreadsheet we provide you and send results back to us. This is a part-time job. Each test project will take about 5 minutes. We pay $15USD per hour.
Category: Virtual Assistant       
Preferred Location: Turks And Caicos Islands

s****121
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| s****121 *
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: 1-2 weeks  |  Posted: Mar 20, 2015  |  Closed  |   14 Proposals
JOB REQUIREMENTS Knowledge of standard office procedures, telephone etiquette, record keeping, filing, data entry formats for computerized record keeping, purchasing procedures and systems, as well as postal rules and regulations. Skill in providing excellent customer service, effective oral communications with both internal and external customers, including conversing by telephone; effective written communications, including business writing, clear and concise narrative reports and evaluations; skill in PC and computer equipment including word processing, accounting, data base management, spreadsheets and software applications. HTML, web applications and/or Dynamics CRM a plus. Ability to work and interact with professional and lay volunteers, staff and public with sufficient maturity, judgment, initiative, confidence and poise; to participate in meetings, work in a team environment; to conceptualize, reason through problems, make effective decisions and develop alternative solution...
Category: Customer Service       

J****899
 [?]
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| J****899
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 1-2 weeks  |  Posted: Mar 19, 2015  |  Closed  |   2 Proposals
Project background: We are investigating the feasibility of developing an (online) platform which connects customers to water delivery companies in India. Using the platform, customers (either business or consumers) will be able to choose a water delivery company in their vicinity, order bottled water to their location and rate the service of the delivery company. Task: Conduct market research regarding water delivery companies (WDC's) in India, specifically in South Delhi. The report should give us in-depth insight in all current aspects of the market including (but not limited to) market trends and market segmentation. In addition, the following information requirements (IR's) should be addressed specifically: IR 1 - Use of technology - Are there any WDC's that provide a mobile app to their customers? If yes, produce a list of these WDC's / apps. - Are there (online) platforms that connect water supply and water demand in India? And in South-East Asia? If yes, produce a list of the...
Category: Research       
Skills: Research, Market Research, Telephone Skills       
Preferred Location: India

b****ens
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| b****ens
|    India
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Mar 19, 2015  |  Closed  |   11 Proposals
Graduate with min 6 months of experience in Call Center Industry out of which 2 yrs as Team Leader and handling Team for OutBound Process Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred
Category: Customer Service       
Skills: Customer Service       

R****aig
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| R****aig
|    India
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