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Customer Service
Fixed Price: $500 - $1,000   |  Posted: 14h, 37m ago  |  Ends: 14d, 9h  |   5 Proposals
(If you're looking for a long-term home-based career, APPLY NOW!) Shift Schedule: 10PM-7AM MNL Time Monday to Friday US Logistics Account (Business to Consumer) Job Description: - Calling customers - Hit sales targets - 80% outbound calls and 20% inbound calls - Writes simple-complex business and conversational English with no grammatical errors Requirements: - We're looking for seasoned Outbound and/Inbound Sales Agents, preferably someone who have been part of the management team (Team Leaders, Managers, Trainers, Subject Matter Experts (SMEs), Quality Analysts, Reports Analysts, etc.) - No attendance and committment issues - Highly motivated, energetic, have verbal and written communication skills - Can work under minimal supervision - Has a quiet work space, no cars passing and roosters in the background - Has a perfectly working headset w/ mic - Has a reliable internet connection - We promote from within, be part of the PIONEER BATCH! - Must be a Filipino With COMPETITIVE BAS...
Category: Customer Service       

H****ala
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| H****ala
|    Philippines
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Mar 26, 2015  |  Ends: 4d, 20h  |   36 Proposals
We are looking to contract with a Customer Experience professional to assist us in performing proactive moderation/content screening and email handling working minimum 40 hours. Responsibilities: - Proactively screen content to determine if it is compliance with our Terms of Service and Guidelines. - Proactively support customers throughout the life of an engagement. - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner. - Assist prospective clients and contractors with all aspects of becoming a member of the Elance community. Requirements: - Strong Internet skills required - Demonstrated ability to use Microsoft Word and Excel - Able to comfortably interface with and influence customers - Must be results oriented and willing to take ownership in getting tasks done. - Excellent verbal and written communication skills, including proper spelling and grammar - Ability to learn and grasp new concepts quickly. - Detail oriented, high...
Category: Customer Service       

E****nce
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| E****nce
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Mar 26, 2015  |  Ends: 11d, 20h  |   19 Proposals
We are seeking a Fraud Prevention Specialist to work within our Risk Management Team and play a key role in identifying fraudulent transaction activity by reviewing and detecting irregular activity as well as utilizing tools and reports to maintain the safety and security of our company. We are looking for someone who has: ?A minimum of one-year experience in customer service environment with fraud investigation preferred. ?Strong communication (both written and verbal), problem solving, analytical and critical thinking skills are required. ?Has a demonstrated ability to learn and adapt to different situations. ?Works well as a member of a team and as an individual contributor. ?Represent the department professionally in conveying necessary messages confidently to internal and external customers ?Can analyze transaction patterns and respond quickly to high-risk situations. ?Identify changing fraud trends, document and report to appropriate department personnel in a timely manner to ...
Category: Customer Service       

E****nce
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| E****nce
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: Not Sure  |  Posted: Mar 25, 2015  |  Ends: 10d, 17h  |   26 Proposals
Rip van Wafels is a fast-growing startup that makes delicious Amsterdam wafels. Since moving our headquarters to San Francisco, we've quickly expanded into high-end coffee shops, specialty groceries and tech company offices in the Bay Area. We're looking for talented customer service reps to help take us to the next level and make Rip van Wafels the hottest brand in the US. Your job will be to set up and maintain customer relationships as well as work on administrative projects as needed! Responsibilities - Setting up and maintaining customer relationships over phone & via email - Delivering top notch customer service and recording/communicating performance data - Using project management and CRM tools including Salesforce, Google Apps and Lettuce - Work on administrative projects as needed Skills, Qualifications & Attitude - Strong organizational & time management skills with great attention to detail - Excellent phone presence, verbal & written communication skil...
Category: Customer Service       

R****els
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| R****els
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Mar 21, 2015  |  Ends: 7d, 1h  |   22 Proposals
My company, Student Spaces (  [obscured]  ), needs a representative who will be in charge of keeping our property listings up to date. Most properties have current pricing & availability listed on there website, so you will just need to check this weekly and update it on our wordpress website. For the ones that don't keep that information online, you will need to call and ask for updates. We have a script created, and the calls will be no longer than a few minutes each. We want our listings updated weekly, but may move to bi-weekly depending on the amount of time it takes. Anticipated hours are 15-20 per week. This is a great opportunity to work with us at this early stage. As we grow, you will be considered for a management spot as we hire more reps to do the same task. You would be expected to start as soon as next week. We will schedule an online meeting session for training.
Category: Customer Service       
Preferred Location: United States

n****613
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| n****613
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Mar 21, 2015  |  Ends: 7d, 1h  |   3 Proposals
Working hours daily: 6pm -3am PST 45hrs/week weekend work and overtime will be paid extra - You must be a programmer with at least 1 year experience - You should have software technical skills, and knows how to solve problems - Provides answers to our customers by identifying problems; researching answers from manual; guiding them through corrective steps. - Should be natural friendliness and human nature to build a lively, active and interactive community on our site. - Good English skills in writing - ability to engage with users all the time - extrovert by nature - SKPYE AND GOOD INTERNET with upload speed > 1.5mbps is MUST DON'T SEND ME ANY OTHER MESSAGE IN YOUR REPLY BESIDES ANSWERS TO FOLLOWING QUESTIONS. ANSWER ALL 1. What is your internet upload speed based on speedtest.net 2. Give sample of the best product you have programmed till now.
Category: Customer Service       

F****uru
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| F****uru *
|    Germany
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Mar 21, 2015  |  Ends: 21d, 22h  |   9 Proposals
Key contribution: To follow up enquiries and help convert enquirers to clients. To ensure smooth, accurate processing of service-staff matching + allocations to clients. To assist in maintaining an excellent service experience for current clients by responding to their routine requests for assistance. -------------------------------------- Attracts potential customers by answering service enquiries; providing benefits and giving information about services. Using templates. Opens client accounts by recording account information. Maintains client records by updating account information. Resolves service problems by clarifying the customer's issue; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains client payment details by processing client adjustments. Prepares management reports by collecting and analysing marketing, sales and service informati...
Category: Customer Service       
Preferred Location: Eastern Europe

t****der
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| t****der
|    United Kingdom
Fixed Price: More than $10,000   |  Posted: Mar 21, 2015  |  Ends: 17d, 8h  |   12 Proposals
We offer a full time job for Customer Support Agents that speak: 1) German 2) French 3) Dutch You have to be fluent an perfect in at least one of the above. We are seeking multiple employee but prefer people that speak at least 2 of the above mentioned languages. We are based in Europe, Cyprus but run a Marketplace site with consumers all over europe and offer a remote job for that. You will be joining a team of remote workers from around the world. We communicate online daily though cloud based applications. Your working hours are flexible, however we have a very high service level standard to be fulfilled. Having a passion for Sport and Nutrition is a plus but not a must, seeing that we run an Marketplace platform for that industry. Being passionate about customer service and "addicted" to GREAT Customer care is however a must, seeing that you will be working online all the time. Your tasks * Responding to our customers and helping them to resolve their issues via p...
Category: Customer Service       

e****210
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| e****210
|    Sweden
Fixed Price: Not Sure   |  Posted: Mar 17, 2015  |  Ends: 19h, 44m  |   14 Proposals
Customer Service Agent for Nights and Weekends Job Description: Currently hiring a Customer Service Agent open to flexible hours to provide the following: Telephone support to our client, taking damage claims and providing assistance to our callers who are in need of repair services or loaner equipment. Using our resources you will ensure that claims are filed and addressed in a timely manner, and callers are provided any loaner equipment needed for their comfort. You will need: - A quiet home office environment - High speed internet - A Pentium 4 or later computer or laptop with 500mg hard drive and 2gb processor speed - The ability to work nights and weekends - A commitment to issue resolution and excellent customer service skills - Highly effective multitasking skills and strong attention to detail You will be required to work 4 shifts per week (shifts are 12 hours each). Our company pays per shift with deposits done twice monthly. Call volumes per shift vary w...
Category: Customer Service       
Preferred Location: United States

c****soc
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| c****soc
|    United States
Hourly Rate: $3 - $4 / hr   |  Duration: 7-9 months  |  Posted: Mar 16, 2015  |  Ends: 1d, 23h  |   46 Proposals
Hi, We are an online kitchenware company selling on Amazon.com. We are looking for someone to manage our customer service emails on gmail and on Amazon seller central. Successful candidate will show ability to think on their feet, put the customer first and work well on their own. This role will start off as part time, but it has potential to be full time in the near future as we add in other responsibilities such as managing our social media profiles and review campaigns. Applicants will be shortlisted over the next week and then invited to interview.
Category: Customer Service       

k****ris
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| k****ris
|    United Kingdom
Fixed Price: Not Sure   |  Posted: Mar 16, 2015  |  Ends: 1d, 6h  |   46 Proposals
The company,helps students to study in China at Chinese Universities. Looking for someone to manage the inquiries and applications of students. The aim of the job is to successfully help students to enroll at Chinese Universities, and involves the following jobs: - Answer emails from students - Follow processes to help students to apply to the program - Keep good and accurate records - Follow up on students who have contacted before - Call Universities through skype to check on the application status (skype credits will be provided) - Keep the students updated on each stage Looking for someone with native or near native level English. Location is not important, better if the time zone is near to China's. You must be reliable, and able to finish all the required work each day. The job is full time, but the work time is flexible. Complete instructions on the processes and training will be provided. Looking for someone to do this as a long term job. If you have been to Ch...
Category: Customer Service       

S****ngo
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| S****ngo
|    United Kingdom
Hourly Rate: Less than $10 / hr   |  Duration: 4-6 months  |  Posted: Mar 16, 2015  |  Ends: 1d, 6h  |   11 Proposals
Our agency is currently looking for candidates to work on a part-time basis as an Inbound Customer Service Specialist. This position is a work-at-home opportunity so we will require you to be well equipped to provide remote work. To be considered for this role, we require the following: - Passionate customer service advocate - Strong time management and multi-tasking skills - Ability to be self-motivated and operate autonomously in a quiet, remote work environment - Capable of working through changes and challenges to achieve the desired result - Possess strong decision making ability and pay close attention to detail - A quick learner, reliable and can work under minimum supervision - Able to meet deadlines and can easily adapt to any kind of work environment - Available to work from Monday to Friday between 9:00 PM to 2:00 AM (Manila Time) - Stable and reliable PC/laptop and broadband internet connection (1.0 Mbps or up) - Must have a working headset with mic that has a noise c...
Category: Customer Service       
Preferred Location: Philippines

m****4-7
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| m****4-7 *
|    Philippines
Hourly Rate: $10 - $15 / hr   |  Duration: 7-9 months  |  Posted: Mar 15, 2015  |  Ends: 16h, 45m  |   22 Proposals
We are seeking 3 very organized, articulate and professional client facilitators to work with our patient-clients who are mostly from the USA/ Canada/ Europe/Latin America. Our medical offices are in Mexico and the USA. We are seeking people with: Strong general administrative skills Must appear to have native English speaking and writing skills, very articulate Must be self starter, very reliable and responsible Organized, accurate and detail oriented Good problem solver, quick thinker Calm, and decisive in challenging situations Able to communicate clearly and effectively with clients on the phone and via email. Works well independently and in a team- we will have a virtual team with communication on the Cloud and via telephony. Able to effectively handle possible challenging and emotional situations with tact and compassion Quick learner, self motivated Being able to speak Spanish is a plus, but not required Be available to speak with client/patients during normal USA busine...
Category: Customer Service       

c****man
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| c****man
|    Mexico
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Mar 13, 2015  |  Ends: 9d, 20h  |   3 Proposals
Looking for an AWESOME self-motivated Executive Assistant to help CEO with the day to day happenings of business. Assistance is needed in: Writing Proposals, Contracts and assisting with sending Invoices Assisting with the preparations of a marketing plan Hiring staff short-term to facilitate meeting deadlines when needed Basic Marketing Maneauvers: Posting daily to specific websites Helping with Calendar Management Being the right hand to CEO Some data research and entry Assisting CEO with telemarketing and/or phone support when needed Fun projects in dance and entertainment make this job a very fulfilling one. Creative types please apply! And, be ready to go on a journey with this employer as they prepare for a 6000+ attendee festival in August. Day to day, the CEO requires attention to detail, constant contact in the USA-Eastern Time Zone and the ability to move up with the company in other positions and ranks.
Category: Customer Service       

d****ons
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| d****ons
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Mar 12, 2015  |  Ends: 12d, 22h  |   32 Proposals
Position Type: Part Time Working Time Zone: Happy to Work with VA in their normal work hours. Preferred to have time VA in our time for the morning and/or afternoon to discuss changes or answer questions as necessary. Daily Reporting: Just a simple bullet-point e-mail at the end of each day to tally up number of emails and calls received and answered Projected work Availability: 20 hours per week - full time depending on work productivity and speed of learning with minimal errors. Skills: General: - Providing excellent service by answering basic customer questions via phone, email, or live chat with speed and professionalism - Eye for Detail - Excellent English reading and writing -Ability to follow instructions -High level organization and ability to prioritize -Self-management and initiative Daily Tasks: - Collecting payments - Refunding orders - Updating order notes and statuses - Updating in stock and out of stock items when necessary - Some research and information gathering...
Category: Customer Service       
Preferred Location: Philippines

s****eet
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| s****eet
|    United States
Hourly Rate: Not Sure   |  Duration: 7-9 months  |  Posted: Feb 05, 2015  |  Ends: 37d, 17h  |   56 Proposals
Customer Service Represenative Job Description Real Estate Empower, Inc. REMPOWER has five divisions which provide continuing education, coaching, consulting, personal & business development seminars and taxation and bookkeeping services for real estate agents. We provide online and live workshops for real estate agents so that they may renew their licenses. Along with that, we also publish textbooks, books, CDs and DVDs on the business of real estate, which cover topics such as sales, marketing and management. As well as we create our own two to three day certification courses. Mission Statement ? " First is Quality" We at Real Estate Empower, Inc. will not only teach you what you need to learn, we promise to EMPOWER you with that same information to become more productive, make more money and increase your quality of life! We believe this is what makes us absolutely different from the competition! Key accountabilities They will be responsible for overseeing the d...
Category: Customer Service       

r****er2
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| r****er2
|    United States
Hourly Rate: $20 - $30 / hr   |  Duration: 4-6 months  |  Posted: Feb 02, 2015  |  Ends: 34d, 5h  |   40 Proposals
Please read the full job description before you apply. Basic Job details- Client and Payment Management, Details to be discussed in the Interview and Training will be provided to the selected candidates. Flexible Timings- Part time job Must be available for discussion everyday at least for 15 mins (6 days a week) Must know how to use skype Must be highly Responsible. Must be a USA/Canada resident Immediate hiring.
Category: Customer Service       
Preferred Location: North America

A****323
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| A****323
|    India
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