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Customer Service
Hourly Rate: $15 - $22 / hr   |  Duration: 1-3 months  |  Posted: 7h, 15m ago  |  Ends: 29d, 16h  |   4 Proposals
College Degree with minimum 2 years experience with direct customer interaction experience ? High- speed Internet 3G service (5 megabits download and 1 megabit upload minimum) from a reliable service provider ? Minimum typing speed of 45 wpm ? Excellent keyboard and written skills, articulate with good spelling and grammar ? A quiet and distraction-free workspace ? Ability to manage and prioritize multiple tasks ? Proficiency in Microsoft Office (Word, Excel etc.), e-mail and formal business writing experience Job Description: We are a new and modern e-commerce beauty retailer specializing in hair extensions. This is a work from home position and we will consider applicants from cities across North America. As an at-home Customer Care Specialist, you are the first point of direct contact between the brand and the customer. You are a highly motivated, disciplined, and professional individual with a strong passion for customer satisfaction. You have excellent verbal and written com...
Category: Customer Service       
Skills: Customer Service       
Preferred Location: North America

K****r11
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| K****r11
|    Canada
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: May 28, 2015  |  Ends: 12d, 23h  |   23 Proposals
Hi I'm looking for a part time virtual assistant for a long term contract. You will be managing a few social media accounts, Amazon customer service by calling US based customers for feedback, data entry, product and internet research and various admin tasks.You will be dependable, available to work at your scheduled time, be able to multitask, and most importantly....pay attention to details. Your qualifications: - Previous experience as an administrative assistant preferred - Fast Internet connection - Strong understanding of Internet and online communication tools - Ability to multitask and take on multiple projects - Ability to meet deadlines - Strong communications skills and attention to detail a must -Must be able to write, speak, and understand English. -Start Immediately Interview by Skype
Category: Customer Service       
Preferred Location: Philippines

t****010
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| t****010
|    United Kingdom
Fixed Price: $1,000 - $5,000   |  Posted: May 27, 2015  |  Ends: 4d, 7h  |   21 Proposals
Eyes Wide Open Life is looking for a virtual Customer Service Manager. Our company's mission is to support and empower people to create their lives and businesses awake, aware and on their terms. Job descriptions include: - Managing the customer support helpdesk (Responding to customer inquiries, supporting customers getting access to materials through our platforms, processing membership cancellations and upgrades/downgrades, etc.) - Assigning tickets appropriately to team members - Welcome calls - Prepping coaching call agendas - Collections and accounts receivable - Additional administrative support as needed Time commitment is approximately 25-30 hours a week. Requirements: - English speaking - Customer service experience a plus - Passionate about service, entrepreneurship and financial liberation - Strong verbal and written communication skills - Experience with database management systems a plus - Highly organized and detail oriented - Enjoys problem solving and working w...
Category: Customer Service       
Preferred Location: North America

A****orn
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| A****orn
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: 7-9 months  |  Posted: May 25, 2015  |  Ends: 10d, 8h  |   51 Proposals
Hi There ? We're looking for someone to help provide customer service and help manage the day-to-day operations of our copywriting service. We need someone who is eager to learn, excited to help, and enthusiastic about helping our customers and prospective customers solve problems. We will provide paid training, plenty of room to grow with the company and earn, and plenty of support. Job Description: - Answer emails from current and prospective clients - Offer recommendations and suggestions for said clients and prospects - Answer queries and questions via Skype Text Chat (No video calls and no phone calls - just text chat on Skype) - Pre-Qualify prospects (We will teach you how - This does NOT require selling or cold contacting anyone... All of my prospective clients are contacting US, we never go out and find clients. You will never have to sell or cold contact anyone, just take orders and offer honest recommendations.) - Collect proper information from prospective clients - ...
Category: Customer Service       
Preferred Location: North America

s****e21
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| s****e21
|    United States
Hourly Rate: About $3 / hr   |  Duration: 4-6 months  |  Posted: May 24, 2015  |  Ends: 9d, 17h  |   8 Proposals
Our agency is currently looking for candidates to work on a part-time basis as an Outbound Customer Service Specialist. This position is a work-at-home opportunity so we will require you to be well equipped to provide remote work. The chosen candidate/s will work between 10-15 hours a week. To be considered for this role, we require the following: - Passionate customer service advocate - Strong time management and multi-tasking skills - Ability to be self-motivated and operate autonomously in a quiet, remote work environment - Capable of working through changes and challenges to achieve the desired result - Possess strong decision making ability and pay close attention to detail - A quick learner, reliable and can work under minimum supervision - Able to meet deadlines and can easily adapt to any kind of work environment - Available to work from Tuesday to Saturday between 2:00 AM to 6:00 AM (Manila Time) - Stable and reliable PC/laptop and broadband internet connection (1.0 Mbps...
Category: Customer Service       
Preferred Location: Philippines

m****4-7
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| m****4-7 *
|    Philippines
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 21, 2015  |  Ends: 81d, 9h  |   8 Proposals
Growing Electrical Contracting company is looking to hire a receptionist to join its team of office staff. Job Description: * Scheduling appointments * Maintains customer records by updating account information. * Follow up with potential customers, close sales. *Data entry on several different platforms. *Assist multiple departments in daily activities. *Room for growth *Potential for outbound sales Skills/Qualifications: * Outstanding written and verbal communication skills *Posses superb interpersonal skills *Friendly, outgoing, positive *Dependable *Have a stable work history * Experience in sales and/or customer service *Listening, Resolving Conflict, Analyzing Information, Attention to Detail, Dedication, Integrity, Thoroughness, Multi-tasking *Must have basic computer knowledge *High school diploma required. Associate's or Bachelor's Degree a plus Great Company culture with a casual & fun atmosphere. Compensation will be commensurate with experience. J...
Category: Customer Service       
Preferred Location: United States

F****ric
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| F****ric
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: May 20, 2015  |  Ends: 5d, 16h  |   16 Proposals
I'm a 2x Elite Top 100 Beachbody coach out of 250,000 coaches. I have A LOT of customers and coaches that rely on me. I need some help with that haha. I'm pretty laid back and get along with almost everyone. Beachbody is the company that created P90X & Insanity home workout programs. We have 100s of workout programs and supplements. The Beachbody Coach Network is multi-level marketing (network marketing). So I'm looking for someone who is passionate about fitness and nutrition. It's definitely not rocket science what I do and what I need help with (it's 3 things): 1) I connect with people on instagram (my instagram is @Pat90X) by searching for hashtags and finding photos that catch my eye. I go to their profile, like some of their photos, and comment on one of their pictures to start a conversation. I do the same thing each time I get a new follower. Ultimately I want to connect with them over on facebook (   [obscured]  /Patrick.Riehlman1 ). 2) For each person that sends me ...
Category: Customer Service       
Skills: Facebook Marketing       

p****90x
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| p****90x *
|    United States
Hourly Rate: $12 - $19 / hr   |  Duration: 7-9 months  |  Posted: May 19, 2015  |  Ends: 4d, 12h  |   19 Proposals
We are seeking an account manager to work with our current and potential dealers registered at our dealer's portal. Products - sporting goods. The responsibilities will include: 1. Reaching out to newly registered dealers by phone and email; 2. Following up with existing dealers by phone and email; 3. Following up after our dealers' newsletter by phone and email; 4. Working with sales manager and inventory manager to process new orders; 5. Maintaining relationship with existing dealers; 6. Developing relationship with new dealers; Considerable amount of phone support and outreach is required to successfully do this job. We are seeking a person who is very comfortable on the phone and loves speaking with people. Follow ups will be conducted via phone and email. Excellent written communication skills and phone skills, and clear, grammatically correct spoken English is a must. Hours of work - US Eastern Standard Time. This job requires access to US phone line. Hourly rate will be decide...
Category: Customer Service       
Preferred Location: North America

c****rus
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| c****rus
|    United States
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: May 19, 2015  |  Ends: 4d, 9h  |   38 Proposals
ABOUT UDEMY Anyone can learn anything on Udemy. You can learn anything on Udemy. Today, over 6 million students in 190+ countries are taking online courses on Programming, Yoga, Design, Photography, Spanish, Marketing, Guitar, Finance, Cake Decorating, and so much more. More than 20,000 courses (in 87 different languages!) have been published in our marketplace. Each course is designed and taught by an expert instructor and hundreds of new courses are published every month. So whether you want to get promoted, break into a new industry, start a company, or just further a passion, Udemy's here to help you achieve your goals. Founded in 2010, Udemy has raised a total of $48 million in venture capital and is headquartered in San Francisco, California, with offices in Dublin, Ireland and Ankara, Turkey. POSITION DESCRIPTION: The Student Support team provides professional customer service with a personal touch and an attitude of care to our 6 million Students. As a member of the Studen...
Category: Customer Service       
Preferred Location: North America

k****luk
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| k****luk
|    United States
Hourly Rate: $15 - $20 / hr   |  Duration: 7-9 months  |  Posted: May 19, 2015  |  Ends: 4d, 6h  |   21 Proposals
Our firm is currently looking for several entry level and experienced customer service, sales, marketing, and management positions to be filled. We pride our company on providing top notch customer service and we are looking for candidates that will not only excel in the area, but that are ready for success and long term growth within our company. Job Requirements We offer Full Time and Seasonal positions and we offer Full Paid One on One Training. We pride our business on the employees that we have and their ability to use excellent customer service to catapult our business to the top. Experience is not necessary but any background in the following is a huge plus: - Customer Service - Retail - Sales - Restaurant - Marketing - Advertising - Public Relations - Management - Shift Lead or Team Lead - Entry level position. - Must have phone etiquette, and serve as a helpful resource to our customers. - Minimum of one year of customer service experience is required. - High School dipl...
Category: Customer Service       
Preferred Location: United States

l****s44
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| l****s44
|    United States
Hourly Rate: $3 - $9 / hr   |  Duration: 7-9 months  |  Posted: May 18, 2015  |  Ends: 3d, 0h  |   25 Proposals
NOTE: Please don't send me unnecessarily long cover letters with a list of skills i have not asked for. THE IDEAL CANDIDATE MUST: Have a good verbal and written English Have a very reliable internet connection Have a good phone etiquette Be proficient in all Microsoft office suite- Word and Excel especially Be able to work for 3 to 5hrs between 8am and 8pm UK time Be able to commit to a fixed working no of hours a day (there is a fair amount of flexibility but you will have a scheduled time even if it varies) Please DO NOT apply if you are not able to work within these set hours This job requires a person that motivated, self-thinking and proactive that is happy and comfortable undertaking various duties ABOUT THE ROLE This job is NOTHING like a call centre job, you will NOT be required to call clients on a day to day basis. And sometimes you may not need to call any client for days or weeks. Interaction varies between email and phone conversation with 60% of it being email ba...
Category: Customer Service       

D****013
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| D****013
|    United Kingdom
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 16, 2015  |  Ends: 16d, 13h  |   10 Proposals
Key contribution: To follow up enquiries and help convert enquirers to clients. To ensure smooth, accurate processing of service-staff matching + allocations to clients. To assist in maintaining an excellent service experience for current clients by responding to their routine requests for assistance. -------------------------------------- Attracts potential customers by answering service enquiries; providing benefits and giving information about services. Using templates. Opens client accounts by recording account information. Maintains client records by updating account information. Resolves service problems by clarifying the customer's issue; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains client payment details by processing client adjustments. Prepares management reports by collecting and analysing marketing, sales and service informati...
Category: Customer Service       
Preferred Location: Eastern Europe

t****der
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| t****der *
|    United Kingdom
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: May 13, 2015  |  Ends: 13d, 8h  |   22 Proposals
Position Type: Part Time Working Time Zone: Happy to Work with VA in their normal work hours. Preferred to have time VA in our time for the morning and/or afternoon to discuss changes or answer questions as necessary. Daily Reporting: Just a simple bullet-point e-mail at the end of each day to tally up number of emails and calls received and answered Projected work Availability: 20 hours per week - full time depending on work productivity and speed of learning with minimal errors. Skills: General: - Providing excellent service by answering basic customer questions via phone, email, or live chat with speed and professionalism - Eye for Detail - Excellent English reading and writing -Ability to follow instructions -High level organization and ability to prioritize -Self-management and initiative Daily Tasks: - Collecting payments - Refunding orders - Updating order notes and statuses - Updating in stock and out of stock items when necessary - Some research and information gathering...
Category: Customer Service       
Preferred Location: Philippines

S****432
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| S****432
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: May 04, 2015  |  Ends: 4d, 4h  |   31 Proposals
We sell online on ebay and Amazon and we are looking for a CSR. The job is to manage all ebay and amazon email and phone communication with customers. The job is full time. The ideal candidate: 1. Has experience in providing great customer service on an ebay / amazon / e-commerce seller 2. Experienced in maintaining great seller performance, account standing, Feedback, cases and returns 3. Knows ebays policies in details and experienced in writing appeals to cases and contacting ebay to remove negative feedbacks and fight for the seller account 4. Has perfect English and is experienced with calling ebay and Amazon buyers to resolve issues and pacify customers. 5. Experienced with managing communication with logistic and shipping companies like UPS, Fed Ex, DHL etc. Helping customers with tracking numbers and deliveries 6. Has fast internet connection that can easily call on skype or SIP a few times per day 7. Is available for full time job 8. PERFECT CONVERSATIONAL ENGLISH **Major adv...
Category: Customer Service       
Preferred Location: Philippines

D****ger
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| D****ger
|    Israel
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 01, 2015  |  Ends: 31d, 16h  |   35 Proposals
Are you fluent in English and anyone or more of the following languages? -Spanish -Portuguese -Korean -Japanese -Turkish -Russian -Chinese -Arabic We are in search for a Virtual Customer Service representative that will play the role of a student advisor for our English Language Booking website. International students come to our website to register a course at any one of the schools that we represent, in the United States, Canada or UK. It would be your job to respond to their questions, concerns and assist them to register for one of the many courses that are offered. Who are we? We are an Internet start-up company out of Southern California ? An English Language School Booking Organization. Offering international students to register an English Course from our website. Our site offers students to look though 100+ English School and its courses in different cities though out US, Canada, and the UK. The website is extremely dynamic offering the student all the informati...
Category: Customer Service       

s****mmi
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| s****mmi
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 01, 2015  |  Ends: 31d, 16h  |   24 Proposals
Are you fluent in English and anyone or more of the following languages? -Spanish -Portuguese -Korean -Japanese -Turkish -Russian -Chinese -Arabic We are in search for a Virtual Customer Service representative that will play the role of a student advisor for our English Language Booking website. International students come to our website to register a course at any one of the schools that we represent, in the United States, Canada or UK. It would be your job to respond to their questions, concerns and assist them to register for one of the many courses that are offered. Who are we? We are an Internet start-up company out of Southern California ? An English Language School Booking Organization. Offering international students to register an English Course from our website. Our site offers students to look though 100+ English School and its courses in different cities though out US, Canada, and the UK. The website is extremely dynamic offering the student all the informati...
Category: Customer Service       

s****mmi
 [?]
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| s****mmi
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 01, 2015  |  Ends: 31d, 16h  |   18 Proposals
Are you fluent in English and anyone or more of the following languages? -Spanish -Portuguese -Korean -Japanese -Turkish -Russian -Chinese -Arabic We are in search for a Virtual Customer Service representative that will play the role of a student advisor for our English Language Booking website. International students come to our website to register a course at any one of the schools that we represent, in the United States, Canada or UK. It would be your job to respond to their questions, concerns and assist them to register for one of the many courses that are offered. Who are we? We are an Internet start-up company out of Southern California ? An English Language School Booking Organization. Offering international students to register an English Course from our website. Our site offers students to look though 100+ English School and its courses in different cities though out US, Canada, and the UK. The website is extremely dynamic offering the student all the informati...
Category: Customer Service       

s****mmi
 [?]
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| s****mmi
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 01, 2015  |  Ends: 31d, 16h  |   15 Proposals
Are you fluent in English and anyone or more of the following languages? -Spanish -Portuguese -Korean -Japanese -Turkish -Russian -Chinese -Arabic We are in search for a Virtual Customer Service representative that will play the role of a student advisor for our English Language Booking website. International students come to our website to register a course at any one of the schools that we represent, in the United States, Canada or UK. It would be your job to respond to their questions, concerns and assist them to register for one of the many courses that are offered. Who are we? We are an Internet start-up company out of Southern California ? An English Language School Booking Organization. Offering international students to register an English Course from our website. Our site offers students to look though 100+ English School and its courses in different cities though out US, Canada, and the UK. The website is extremely dynamic offering the student all the informati...
Category: Customer Service       

s****mmi
 [?]
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| s****mmi
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 01, 2015  |  Ends: 31d, 16h  |   20 Proposals
Are you fluent in English and anyone or more of the following languages? -Spanish -Portuguese -Korean -Japanese -Turkish -Russian -Chinese -Arabic We are in search for a Virtual Customer Service representative that will play the role of a student advisor for our English Language Booking website. International students come to our website to register a course at any one of the schools that we represent, in the United States, Canada or UK. It would be your job to respond to their questions, concerns and assist them to register for one of the many courses that are offered. Who are we? We are an Internet start-up company out of Southern California ? An English Language School Booking Organization. Offering international students to register an English Course from our website. Our site offers students to look though 100+ English School and its courses in different cities though out US, Canada, and the UK. The website is extremely dynamic offering the student all the informati...
Category: Customer Service       

s****mmi
 [?]
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| s****mmi
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 01, 2015  |  Ends: 31d, 16h  |   17 Proposals
Are you fluent in English and anyone or more of the following languages? -Spanish -Portuguese -Korean -Japanese -Turkish -Russian -Chinese -Arabic We are in search for a Virtual Customer Service representative that will play the role of a student advisor for our English Language Booking website. International students come to our website to register a course at any one of the schools that we represent, in the United States, Canada or UK. It would be your job to respond to their questions, concerns and assist them to register for one of the many courses that are offered. Who are we? We are an Internet start-up company out of Southern California ? An English Language School Booking Organization. Offering international students to register an English Course from our website. Our site offers students to look though 100+ English School and its courses in different cities though out US, Canada, and the UK. The website is extremely dynamic offering the student all the informati...
Category: Customer Service       

s****mmi
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| s****mmi
|    United States
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