Hourly Rate: Not Sure
| Duration: Not Sure
| Posted: Apr 28, 2015 | Ends: 3d, 9h |
-Native US English Speaker -Excellent pronounciation and spelling -Give our customers a VIP treatment -Fast an efficient -Motivated: communicate good vibe over the phone -Organized: log key interactions on spreadsheet Job Description: We need a Customer Service person to call our customers and validate they are happy with our products. Also you'll make calls to unhappy customers to investigate what happened Your responsibilities: - Call registered customers in less than 48h and fill the attached spreadsheet with the obtained information - Follow-up with customers that haven't posted a review yet and thank those who have -Call customers that have ordered from us for Customer Service - Record calls and upload them to dropbox or similar service Your qualifications: - Previous experience on customer service - References or an established reputation on Elance preferred If you have read the ENTIRE description, please add this on your replay: "PawPrince is Dog's best friend"...
Category: Customer Service