24x7 Easy Support is a leading outsource company that takes care of your business needs 24 hours a day and 7 days a week. With its extensive IT infrastructure, it ensures that the companies are able to meet the demands of its customers in the most time efficient manner with industry related standards. We deal with IT, data entry, data research, SEM/SEO and customer support through Phone,Voice and Chat
We provide you:
1. Feasible staffing to understand your requirements.
2. Affordable costs.
3. Expanded pool of support staff with amazing accents.
4. High skill orientation of our staff towards customer support.
5. Caliber to use remote desktops to handle customer issues.
6. Advanced technical infrastructure with constant power supply and fast internet connections.
7. Rapid use of the most modern technology.
8. Complete sales support for sites like Amazon and EBay.
9. Order processing so that billing information is verified and sales transaction completed ASAP.
Our major operation areas include:
Technical support: Companies selling digital products or services need technical support both before and after the sales. These needs arise because the customers contact company through out the day for any assistance they may require regarding the services. They also want to upgrade/buy their products/services for which constant customer support from the company’s end is a must.
Non-technical support: Products or services that don't require any IT know how falls in this category. With the changing tastes and needs of the customers, almost every online company today, whether its dealing in technical products or non-technical products, requires the pre-sales and post-sales support for its customers to ensure that it keeps updating its products along with the requirements of the customers.
Hosting support: Our main aspects of operation are server administration, monitoring, management, optimization, data migration and data security on the server. This ensures that the server is able to meet the needs of the company’s website adequately. Through our adept technical staff, a company never loses track of its website and its data and timely support is provided to its customers which in turn ensures customer loyalty.
Billing support, Order Setup/Verification, data entry: In the times of internet, sale process through internet is only complete when the customer’s orders are fulfilled. So we provide billing support and order verification for all the sales that happen through the website.
Number of Employees
All our payment conditions are perfectly feasible. We complete our projects on time, at lesser costs and with total perfection.
1) For smaller level projects- 25% payment before the project is completed and 75% after its submitted.
2) We take payments through direct bank transfer or Elance Escrow.
3) The project submission is done on a per-month, per week and twice in a week basis, as per clients needs.
4) The time frame for bigger projects can be adjusted as per the convenience of the customers.