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Seven Stars Business Solutions | Elance
 
176985602337900
Last Sign-in: Sep 24, 2014

Seven Stars Business Solutions

Outsourcing Excellence to small/ medium businesses
   Sri Lanka
  |   Colombo, Western

Overview

Minimum Hourly Rate $7

We provide offshore Call Center/BPO and customer support services including Sales, Customer support, transcription, Lead generation,email/ticketing support and live chat services to various domains. We provide technical support services, order taking, order processing and also outbound services (verification, survey etc.). We operate 24/7/365 and can cater to any time-zone.
We are best reliable providers either for long term or for your short term projects we always ready to accept any challenges at any moment and we are able to provide your...

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Skills (10)

Tested
Tele Marketing
Outsourcing
Call centers
BPO
Customer Satisfaction

Service Description

7 Stars Business Solutions offers quality services through the entire spectrum of IT&ITES. We provide solutions for virtually any industry.

Dedicated or part time agents, you get a Project Manager and Supervisor to launch/ monitor your projects or simply to communicate.

We don't mess around by assigning trainees and greenhorns on client projects! We poach callers { minimum experience of 2-3 years} from call centers that service US clients.

Direct access to the callers working for you, no switching of agents unless approved by you.


The key services we offer are:

1. Customer Service
2. Technical Support
3. Helpdesk service
4. Pre and Post-sale services
5. Telemarketing
6. Collections
7. Market Research/survey
8. Data Verification
9. Lead Generation
10 Transcription



BPO Operations

We have extended voice based B2B and B2C solutions in a wide variety of industry verticals including:-

* Insurance
* Finance
* Travel
* Consumer Banking & Retail Finance
* Commercial
* Pharmaceutical Marketing
* Product Sale

Inbound Voice

We provide our inbound voice services with emphasis on Speed of Answer, average Call handling time, providing one call solution and analyze with the effectiveness Vs. Call received matrices. The prominent services in this offering are:-

* Customer Service
* Call Handling
* Sales
* Helpdesk service
* Order Taking
* Enquiry service
* Pre and Post-sale services

Outbound Voice

We provide quality enhanced outbound voice services with emphasis on the...

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Overview  |  Job History  |  Team  |  About the Company

Keywords

Call Center
Customer Service
Technical Support
Lead Generation
Sales
Telephone Support
Live Chat Support Email Support
Answering Service Order Taking
BPO Administrative Support
Customer Support.
Company Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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Total
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Identity
Username
7STARSBPO
Type
Company
Member Since
September 2014
Elance URL
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Seven Stars Business Solutions | Elance

Seven Stars Business Solutions