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Brian Glen | Elance
 
176985602337900
Last Sign-in: Mar 2, 2013

Brian Glen

Quality work at a Reasonable Rate
   Canada
  |   Toronto, Ontaro
  |  10:39 am Local Time

Overview

Minimum Hourly Rate $11

I have been working in a support role for for 8+ years. I am proficient with the following:

- Microsoft Office 9.x-2010
- Windows 9.x-7
- Windows Server NT-2008
- Active Directory
- MS Exchange 2003-2010
- MS Terminal Services
- Mac OS X 10.5 - 10.7
- Symantec Backup Exec
- Dell Servers
- Various Antivirus Suites (Symantec AV, NOD32, VIPRE & Panda)
- Labtech Software
- Connectwise

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Skills (9)

Tested
Windows XP
Windows XP Test
My Score
avg
Active Directory
English
English Speaking Test
My Score
avg
Microsoft Outlook
Microsoft Outlook 2010 Test
My Score
avg
Mac OS X 10.4-10.6
Helpdesk
Network Administration
Linux
Computer Skills
Computer Technician Test
My Score
avg

Service Description

I can provide the following services

1. Remote Support & Administration (Windows & MAC)
2. Data Entry


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Employment

Velocity Business Solutions
Jr. Network Support Engineer
2007 - 2011
• Provide PC & smart phone support(remotely or onsite) for small to medium sized businesses hroughout the GTA • Responsible for transforming helpdesk from a relay point to technicians to a...
Abitaya Minacs Worldwide
Technical Support
2006 - 2007
• Provided first level support for US home consumers of Apple Products • Setup portable/desktop computers for repair service with Apple Store or Apple Authorized Service Providers. • Escalate...

Keywords

My Snapshot
Elance Level
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  • 12 months
  • Lifetime
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Identity
Username
BGLEN
Type
Individual
Member Since
August 2011
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Brian Glen | Elance

Brian Glen