“I must say that I am also unhappy with the project, as I was never given a chance to complete the work. The client asked if the first digitalization was the final, I responded that it was the first draft, yes. He somehow read into that as meaning that it was the final and I would not change it without a cost, which I was more than happy to do at no cost. He talked about text size, and colour, easy fixes, and then complained about the entire layout, which he had approved in sketch form, and I informed him that would require a restart of the entire project. He proceeded to say that he would pay me for my time... $200 of a $700 project, that he was ending the contract on. He suggests 25% payment for the sketch, and 25% for the first draft... which is the number that I suggested and settled for at the end of the project.
While complaining of my professionalism, he implied that I do not know basic design, I guess my diploma with honours, and several academic awards and satisfied clients are all a sham. However, eating lunch while on our initial Skype conversation is apparently professional.
He complains about my response time, however, there was never more than 10 minutes where I had responded to him, even if it was to say that I was not available for a Skype phonecall. Suggesting to keep the conversation in PMB is amusing, as he was the one who always initiated Skype conversations, and repeatedly requested Skype calls.
The client also accused me of not using vector work, which could not have been further from the truth. I suppose I should have known that the project might have been bumpy, when his in first message to me, he called me by the wrong name. I suppose that I will let my 5 other perfect 5.0 reviews, many happy customers, and excellent portfolio speak for itself.”
Freelancer Feedback Comments for Client:
“This client was a nice guy from the start, however, was a pain to work for by the end. Upon delivery of the initial digitalization of the project, he got in his head that ''first run'' meant absolute final product, and when not happy with that, severed the project, offering me only money for the sketch. I suggest breaking each section of the work into goals, and showing the client work every hour or two, to make sure that you are on the right track, because if he doesn''t like it, in my experience, there will be no course of action other than cancelling the job. I was surprised at the way the project ended, as at the start, the client seemed easy to work with, and not like some of the others I have worked with in the past, but by the end, according to the feedback I received from him, it seemed that I was to blame for the entire project falling apart. Good luck!”