Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Coretta P. | Elance
 
176985602337900
Last Sign-in: Jul 16, 2013

Coretta P.

My service is in your hands
   United States
  |   Decatur, GA
  |  7:02 pm Local Time

Overview

An unwavering commitment to providing exceptional customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Outstanding problem solving and active listening skills able to diffuse difficult customer situations with tact and ease, achieving winning outcomes for both the customer and company.



Read More »

Skills (3)

Tested
Call Center Skills
Call Center Skills Test
My Score
avg
Passed
General Office Skills
Office Skills Test
My Score
avg
Passed
Bookkeeping
Book keeping Test
My Score
avg
Passed

Service Description

Customer Service Representative with extensive experience in office management, business administration, bookkeeping, database entry, customer service, billing and resident management. A self-motivated innovator with a record of success in problem resolution. Tendency to thrive in fast paced business environments while remaining focused on attaining corporate objectives.

Read More »

Employment

Silver Terraces Apartment
Property Manager
2008 - 2010
Property manager with two and a half years experience. Manage two employees. Oversee maintenance and upkeep of property including facilities and vendor. Operated within monthly budget set by...
Connextion
Pharmacy Help Desk
2007 - 2008
Answered incoming calls - average 80 per day - resolving issues with pharmacy technicians concerning patient and billing department. Contracted numerous insurance companies and Medicare....
Adecco Staffing
Office/warehouse
2007 - 2007
Processed orders received via phone, e-mail, and regular mail. Maintained log of daily orders as well as weekly and monthly totals. Communicated and resolved customer issues. Developed summary...
Spherion
Customer Service Associate
2006 - 2007
Answered incoming calls - average 60 per day - research question customer may have concerning employment benefit package. Sign customer up for benefit, and send out information that they...
Arbour Apartment
Leasing Consultant
2006 - 2006
Welcomed prospective residents, informed them about the lifestyle and giving tours around the community. Maintained office duties such as internet lead, resident’s relation, and producing...

Education

Devry University
Bachelor of Arts
2010 - 2011

Keywords

Professional Demeanor
Customer Focused
Detail Oriented
Committed High-performance and will get the job done
My Snapshot
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
Coretta
Type
Individual
Member Since
October 2010
Elance URL
Verifications
0
Coretta P. | Elance

Coretta P.