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Deirdre H. | Elance
 
176985602337900
Last Sign-in: Mar 11, 2012

Deirdre H.

   United States
  |   Atlanta, GA

Overview

Minimum Hourly Rate $21

High energy, self-motivated Information Technology Professional with 15+ years’ experience seeking to contribute experience and acquired skills within Technical Support and/or Help Desk role.

I work well independently, or in a group setting, providing strong technical expertise in troubleshooting, Resolution, customer service and training.

In-depth knowledge and understanding of the following: Remedy Ticketing, TCP/IP, DNS, Win XP, Win 7, Win 2000, Remote Access, VPN, Active Directory, AS/400, JCL, VTAM, Pharmacy Applications (HBOC)....

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Skills (10)

Tested
Active Directory
Network Security
DOS
Network Administration
Microsoft Windows Server
QA Testing
TCP/IP
Wi-Fi
Windows XP Administration
Call Center Skills

Keywords

My Snapshot
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
DeirdreHelms
Type
Individual
Member Since
March 2012
Elance URL
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Deirdre H. | Elance

Deirdre H.